ConstructionOnline - Avis

Their customer service is unbelievably good. If you have questions or don't understand something, they work with you until you do. I'm impressed by how much time and effort has gone into putting this platform together and their constantly willingness to listen to their customers for feedback.

For there most part, I love almost everything. I wish the ToDo lists and/or punch lists had the ability to repeat those items you do on a daily basis. At the moment that's all I can think of.

Estimate budget tracking, scheduling, the use of subcategories, the ability to set tax rates, and profit margins

You can not adjust the schedule from the mobile app

it was great before other options came out that were "beefier"/robust and more user friendly...

i personally felt like it wasn't the workhorse we needed for our company which is why we replaced it.

I like that we are able to build cost books to make estimating simpler. The various templates are very helpful as well.

I think the general UI could use some help. It is not always intuitive on where to find certain information. I wish you could enter addresses for calendar events since some of our meetings take place at clients homes.

Our primarily use for Construction Online is estimating, scheduling and job costing, and these features have been integral to our success as a company. We can easily build budgets for our clients, schedule projects and then track the job costing throughout the duration of the project. Everything can be built with templates which saves numerous hours and the real time job costing helps guides decisions throughout the build. The scheduling has allowed our project managers to plan well in advance which has created a smooth construction process.

The documents which can be autogenerated are great but I have found it quite tough to customize them to a format which can be sent directly to our clients or trade partners. This is more of just a personal preference rather than a drawback to the product.

I love the estimating. It keeps the estimate more organized than Quick Books. Adding notes and attaching proposals from other subcontractors and suppliers keeps the information all close by.

I don't care for having to edit every row line in the estimate so the description spacing can be larger than the Item and cost rows. I wish there was a way to change all of them at once in the top ruler of the editor.

installation was as simple as clicking a link. Very user friendly and easy to install. Technical support is available but I never used it because I had no issues. I was able to do everything myself.

I have not identified any issues. I am able to manage my projects from beginning to end. This is exactly what I needed.

Being able to manage all your information under one platform. Functions and tasks are easy to assign and follow up

Merging and naming of blueprint pages, software does not recognize and at times sorts them out of sequence

It's functionality is great and user friendly!

I would like to have a little bit more control with editing certain fields within an existing contact.

It seems to integrate well with agile books as long as you understand how QB items work. When I called for help, I received an effective and immediate solution and the project logging application was much easier than using a spreadsheet.

My only complaint is that I have waited too long to implement my software program integration. I don't really have any negative comments ... the product continues to evolve and improvements are added and unlike many systems

The best thing about this software is the almost instant customer support given through the live chat and the knowledge of all of the techs is superb.

We are getting ready to integrate Quickbooks Desktop and it would be nice if UDA had their own accounting software within the program.

All-in-one functionality. Super great customer service.

There are just a few minor features that we would be great. 1) Not counting QB credit card credit as cost. 2) Being able to see what costs came in from QB for each Construction Online category.

I enjoy the cross platform functionality. It's so great to be able to access our files from any location, either online or from our servers in the office. This makes a big difference as our team (and project list) continues to grow - we can allow viewing of select items/lists and we don't need to force anyone to use Mac or Windows to work within UDA. Far surpassing any software features, though, the fact that your IT staff is so prompt to respond and so helpful launches this software into one of my favorites I've ever worked with. All software has issues - it's how you respond and deal with those issues that differentiate you from the rest and I thank you for it. Now if you can just have some IT available until 5pm West Coast time (where I am) my dreams would really come true. Thank you to Katy and all the other fabulously helpful people I've interacted with!

A trifling issue, but since you asked - when I add documents from our computer to the Project Files for a job, it's pretty wonky and time consuming. If I drag an item to the file list, instead of showing it was added - the file list scrolls back to the top so I have to scroll back down to see if it was even added - which it usually wasn't. This happens each time. This means I've taken to adding each document twice to ensure it imports so I don't need to scroll down to check if it's there or not. It would be MUCH nicer if the file list stayed put while I added files so I could see where - and that they were added to the list. Sometimes UDA lets me add mutliple documents and adds a 1 or 2 after each multiple - and sometimes it warns me that it already has that doc in the file. If this warning could pop up every time, I wouldn't need to then re-scroll down to the files I just added and delete duplicates. Also - just like when I add files, when I delete a duplicate the file list automatically scrolls back up to the top so I have to manually go back down to where I was to delete the next duplicate.

Our favorite features are the messaging and financial features. The messaging portal makes it easy to organize your conversations and allow all team members to stay in the loop. The estimation, client selections, change orders, and invoicing features work great and make it easy to integrate with Quickbooks.

The feature we use the least and feel could be improved is the time tracking feature. We have attempted to use it in the past, but find Quickbooks Time to be easier and more user friendly, especially when it comes to integrating for payroll. The opportunities feature is also fantastic, but we do wish the opportunities could be accessed in the mobile app and synced to Quickbooks. We have some opportunities that might not become a project, but require invoicing for time spent on designs, etc. This is not possible in the opportunities section at the moment and we end up having to copy the estimate information into Quickbooks manually.

The estimating module is very east to use and allows for quick changes and efficient communication.
The Construction online is the best there is when it comes to project tracking and communication with all team members.,

Getting proper job costs from Quickbooks. It's helpful but also confusing.

Construction Online gives me the value of having everything I need in one place. Plus the client portal is a major plus for communication with my clients on change orders, scheduling, etc.

Don't have any complaints. Sometimes when you need someone to help you, it may be awhile before they do call back.

The financial reports are instrumental for our business.

Building the construction schedules could use a feature that lets you add lag days.

Constantly updating and evolving with more features. Easy to acclimate new users to features specifically used for their job duties. It is not an all or nothing software. We can limit users to features that will increase their productivity and not inundate nor confuse them with features that are not beneficial to their work flow.

Sometimes big time on web server don't know if it is due to # of users or or amount of information contained in our company files. Wish the web server could process the information faster when imputing data.

Financial integration with Quickbooks. Estimating land project scheduling are the best features.

Estimating spreadsheet could be a little more residential builder friendly. Contacts vs Lead tracking is a little confusing and complicated to have both sections. Opportunities do not have communications (this is a time when we are communicating a lot with the client). COL also could use a section to send out bids and get replies from there. Selections could also use an update. It can get very confusing.

This product is affordable and convenient for meeting all the essential management team criteria

Cons: great user-friendly tracking tools. easy daily log system

The project and team management tools will be a huge asset to our system. I like the ability to create templates. I think the estimating is easy to use and very useful

I would like to be able to have some initial set up control power on my end when setting up sub contractors. It's absolutely essential that I be able to pull up the estimating docs from the app, so as to cross reference different items. Simply looking at a pdf version is not the same. I think there should be a way to classify projects. For example, once a contract is signed I would turn the project over to live. At that point, the estimate can't be altered, only change orders created. Some of the projects we begin building will never turn into jobs, so they will only have the estimating portion done more than likely. I wouldn't want that project to count as an overall project and go against the total amount we are allowed. But I would want to be able to at least be able to estimate through the system so if it turns into a job, it can carry over. I also think it's really important to be able to use the scheduling system through the app. I wish there were more options to customize the estimate reports to look more professional.

CO keeps all my documents, notes, logs, appointments and anything else I need to put in there and organizes it in a simple way so I can get what I need when I need it. This business can be crazy, and CO is a powerful tool that lets me keep things under control. I'm learning more all the time, and I know I don't use it to its fullest yet, but even so my business has shown a tremendous impact. Staying organized is what it is all about. The guys at UDA have always been so helpful and respectful. They are able to guide me when I need it even if I am under a deadline and stressed out. If there is a problem they cant't fix on the phone, they can get on the screen share and find a solution or get back to me with a fix in a reasonable time.

I have no complaints at all. Maybe I'd like it more if they were headquartered in my town.

Scheduling being online based and auto updating on a weekly basis

A few minor items, but nothing major. It'd be nice to send gameplans out 2 days a week instead of daily or weekly.

Ease of proposal writing, estimating and job cost tracking.

Have used the portions of the software I am most familiar with. I need more time/training to become more familiar with other features and options to utilize the complete software package.

I feel the product is in Sync with the building Industry. and I appreciate that UDA Technologies try hard to match Building practices/terminology with companies from each country that use the software! We build on the East Coast of Australia, between South West Rocks and Tweed Heads of New South Wales. Our Company puts Mobile apps designed by UDA to good use, and with such a big area We have to contend with, We find that these apps work very well. Our Company has been using UDA products for at least 7 years, and in the time We have experienced the effort UDA has put in to be on top of the game.

Navigation through the software on a "project basis" can be streamlined.
there is a lack of written help files, and best use of software, in manual form, for quick reference.