Delivery Suite - Avis

Flexibility in pricing services that allows us to customize our services and pricing.

Bar coding still being worked on and improved upon.

Ease of use and support is very good. Good features and API integration was excellent as well

When an upgrade is made, it takes some time to ensure all items are correct and how they should be

The Driver app is quite functional and easy to use for the driver team. It has been enhanced with added features. The Delivery Suite system allowed us to have a web based storage tool for pictures of POD's and add other documents as desired. It also happens to integrate with the dispatch system we are using. I also like that it is web based.

It has been a struggle getting the quality of the driver uploaded POD's to a consistent level , however Nology are doing upgrades and developing this aspect.

This software allows both the clients and company to input an order with little effort. Easy tracking allows loads to be managed on a timely basis.

Searching loads is general good but could be made easier by allowing partial entry of addresses.

The transition from one product to this one went fairly smoothly. Details had to be customized for our Business, but with time and communication with our IT department, this system is by far a great improvement to our daily operations. The fact that it can be customized, changed when needed, is a huge benefit to our company or any company using this program. Because it is web based, instant updates are provided to our service partners / customers with ease. It's like having another staff member on site to provide constant customer service. The information is easy to find, read and use in a user friendly manner. We are able to retrieve data, create reports and provide essential back up when required. As we Grow as a company, this program will continue to expand along with us as an indispensable asset.

Only least favourite part that I can think of, is not understanding why we weren't using this sooner.

Being in transportation and courier, we are measured by our customers by time. Delivery Suite is easy to use quickly for both the team inside and the crew on the road. This allows the end customer to see results and updates super fast. Being a smaller delivery company Delivery Suite is able to encompass all aspects in Operations from order placement, dispatch right through to the end signature and proof of delivery.

Looking forward to seeing the new admin and billing side of the software.

To be honest, everything. Ease of use, implementation, functionality, support.

They are always ready and eager to assist.

Thanks [SENSITIVE CONTENT HIDDEN] for all your efforts.

I really have no complaints at all. The product is excellent.

The software is easy to use
Web based access allows me to work remotely
The Nology team provide excellent customer service
Great customization

The user interface could be more modern.

user friendly interface for both employees and clients. also customizable reports and fields available for our specific needs

since we have been using the program we have not found any material cons

The ability to customize and integrate with our current software so the process is seamless. Updates our shipments in realtime so our clients have realtime tracking available through our website

The software can be customized to your business requirements, more importantly: your clients.

The soft is not compatible with older computers

Easy to learn the functionality of the program.

The time out feature. I would like it to stay open until I shut it down

Multiple connections at the same time, any number of user can open the software. No inhouse back is required as it is web based.

Very slow in saving the order or finalizing and processing invoice is taking bit longer to process

The easy use of the software, the fields are all self explanatory

Your settings never save each day you have to set them back