Showdigs - Avis

This software allows property managers to scale up their business rapidly. All the inquiries for showings are professionally handled. Their team of realtors that show the properties are very professional. We also feel that having a 3rd party do the showings keeps all the showings neutral and helps with fair housing. Having a 3rd party do the inspections has allowed the property managers to concentrate on communicating with their clients and tenants. Having the option to do self showings in areas further away from our office has been an added benefit.

Integration was not difficult. We look forward to more features.

Pretty much set it and forget it unless staff wants to take over showings.

Our setup is kind of mixed use, some properties that staff show, and some through Showdigs. The system is not made to accommodate that, so we had to find some work arounds.

Fairly easy to use. Nice to have the product for showings and tracking what is going on with properties.

Would be nice to have a larger area coverage.

Easy to implement and use. Reports are helpful. Speed of showing reports is great.

Generally the software is fine. However, I really dislike that if a listing is paused for an extended period of time and auto-unlists the showing details are deleted. Having to reenter this info is frustrating.

Showdigs is quick and efficient in scheduling showings. Our first showing was scheduled within an hour of launching the product. We utilize showdigs in several different markets, and it allows us to scale rapidly without needing to hire contractors or full time employees when volume is unknown. Showdigs was very valuable in getting us through the mid-summer push of showings, when our own capacity was constrained.

Reporting at scale needs improvement. Showdigs has built interim processes to help us overcome this, and it would be great to have more robust reporting in the product.

It is easy to set up my property in ShowDigs and use them for showings. Their software just keeps getting better and better.

I wish I could click a button and it would instantly give me a list of showings that have happened, a list of showings that are scheduled, and a list of showings that were canceled.

Its core function of in person inspections helps to give peace of mind for showings, I like the prescreening functions, good with inspections.

Lack of inegration with Buildium, could be more versatile with different structures of the showings, like to be able to schedule an open house and restricted showings would be perfect, save previously loaded tenant contact info.

I love that they take the initial inquiry, pre-screen, set up a tour, complete the tour, give valuable feedback and track the results. This takes so much time and juggling off of my plate.

I don’t have any negative feedback. Thank you.

User friendly...easy to navigateDetailed tour reportsTimely/immediate responses received from agents/staff

I cannot think of anything at this time.

Integration that wield well with prospects

Some of the set fields could use some more options

We love using this software to show our available rentals. The platform itself is fairly intuitive and very easy to use, so setting up a property is a quick process. Our office was able to start using this software without a lot of training time, meaning we could start integrating it immediately into our showing format. We appreciate that we can control the number of total tours for a home, and that we can "take over" any tours to show with our in-house leasing agents, if it works with their schedules. Showdigs is constantly upgrading and adding more features to their platform, so it's becoming more and more useful to our staff.

When you view upcoming tours, you can only sort them by time, not by property, meaning if you have multiple showings at one home during one day, there's no way to view those showings together if they're spread out. When a tour is canceled - for any reason - the contact details for that lead disappear from the tour itself, so if you want to reach out to them directly, you need to navigate to the property page and search for the prospect there. These are relatively minor details, but when you're showing lots of properties at once, they make a difference.

Having on demand, round the clock showings for our prospective tenants has been a game changer. We've found that most people do not want to be told when to view a property and want to have the flexibility to choose their own vieiwing times. This is impossible with a traditional platform of scheduling with our field agents and having showings "schedule themselves" has been hugely successful for our company.

It can be costly when trying to "chase down" leads who continue to cancel and reschedule their appointments. We've had a few instances where the agent gave misinformation to prospective tenants, which can tarnish our reputation. Overall the software is user friendly and has made major improvements since the original implementation.

What u enjoy most is that it allows you to see everything in real time. Contact info and cancelations.

People cancel like crazy. Last minute, everything. Nothing to do with the app but since it's so easy to reschedule, cancel or whatever, that's what they do. Sometimes the app really lags and doesn't work properly and will freeze as well.

On-demand features and user-friendly. Great customer service and quick to pick up the phone.

Lack of customization. Lack of incentive for the showing agents.

I love that we have the ability to assign certain showings to Showdigs agents. This allows me to have a better work / life balance while not sacrificing any time in getting my clients' properties leased.

I would love for there to be a feature that allows us to require photo ID's. Meeting members of the public at properties can be a risky job. It's important to have this safety feature in place, for those of us who want it. I also would love for the system to be better integrated with my calendar.

We're really happy with the service all-around. It's so easy to interface with and has given us a lot more freedom and flexibility internally. The support has been unbeatable also.

I wish there was an option to have more windows for occupied properties, and the ability to schedule Codebox OR attended showings at each vacant property.

I love the fact that we no longer need to write out every single document that goes out to tenants or owners. We can simply have one format for each type of communication we have with our clients.

The only thing I don't like is that I have to verify my account every 30 days and that is just a little detail that I can get over.

Showdigs offers an innovative service that saves property management companies hours of labor, creates an unbeatable convenience for prospective tenants, and income opportunities for real estate agents.

I don't have any cons about the product.

I really like the whole concept of Showdigs. It's easy and user friendly for clients to book showings of available rental homes.

It's growing process and anytime there is a hiccup, [SENSITIVE CONTENT] with Showdigs is very quick to step in and help us. It's not perfect by any means but I appreciate the team's efforts toward improvement.

This service is great. It helps us be able to show properties faster and thus get a tenant in there as soon as possible! Gives me more time to catch up on paperwork.

Sometimes prospective tenants don't always get a confirmation text when scheduling a showing, but it is a rare issue.

All of it! The ease of use and process make it so easy to use.

Nothing. They have taken every single one of our suggestions and acted on it to better their software.

Super easy to use. Great customer support.

I wish they had a phone number instead of just an email to direct prospects to.

The convenience of being able to outsource showings for a reasonable price. And having a platform where they report the feedback (I haven’t tried outsourcing an Inspection yet, but sounds tempting).

As I recall it was a bit tricky to set up to fully integrate with PM software, but I was able to just manually send a link to schedule after talking to a prospect. I also haven’t seen a good way to verify the license of showing agents.

Keeps my employees from having too much drive time. Showings are on demand and help us rent homes quick.

Spent about $10,000 in July and August so it does get pricey but worth it.

The help you received over the phone is excellent, friendly user interface

Bit pricey, besides that, there is nothing else I can think of.