WorkforceHub - Avis
WorkforceHub
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49 avis
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
WorkForceHub As An Effective HR Management Tool
Publié le 2024-08-16
Their support team is super friendly and helpful. The system overall is reliable and straight...
Their support team is super friendly and helpful. The system overall is reliable and straight forward to use.
Avantages
It was a straight forward process to migrate out of old HR system.
A very functional system for employees to monitor their own PTO and request time off.
The embedded "time clock" system, which can be regulated by IP number is also effective.
Inconvénients
It sometimes takes employees a while to click their way into the time off request forms, and likewise, it's easy to forget where to go to approve time off request.
Pourquoi passer à WorkforceHub
We were already using SwipeClock, which is the same company that owns WorkForceHub. After reviewing our options, WFH was the natural fit.Réponse de Swipeclock
Thanks for the great review Aaron!
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Successful Software
Publié le 2024-12-11
Overall I really like the system and it is fairly easy to move about. I think it could be less...
Overall I really like the system and it is fairly easy to move about. I think it could be less steps when entering employee information than it is but for the most part we do like the system.
Avantages
Option for employees to see their time card and request PTO time
Inconvénients
Unpaid PTO time is the default so we have a lot of employees making errors. Another dislike is while in the system working it keeps asking if I want to keep this session. It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. That is frustrating when working on a timely action.
Alternatives envisagées
AscendTMS Logistics SoftwarePourquoi choisir WorkforceHub
They were merging with another company and we didn't like the new system.Logiciel antérieur
NOVAtimePourquoi passer à WorkforceHub
Pricing, options for employees to view their time from their phones, requests PTO time and the style of the software- Secteur d'activité : Meubles
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Swipeclock Review
Publié le 2024-12-14
Customer service is a little slow. But overall not a bad product. Could use some upgrades.
Customer service is a little slow. But overall not a bad product. Could use some upgrades.
Avantages
Ease of adding new employees. Ease of clocking in and out by employees.
Inconvénients
The inability to track attendance. The inability to track vacation if not processed by an employee request.
Alternatives envisagées
ADP Workforce NowPourquoi passer à WorkforceHub
Cost was more within our budget at the time.- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
HR, Onboarding and Time-Tracking. All-in-one!
Publié le 2024-12-17
WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I...
WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I don't see us moving away from it anytime soon
Avantages
The multi-function capability of the platform is very useful. From HR to onboarding to time-tracking and time off requests and even team member check in
Inconvénients
Some integration issues with Quickbooks but it isn't a huge issue. Usually easily fixed
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Workforce Scheduling
Publié le 2024-12-26
It’s the not the best, needs help with updates.
It’s the not the best, needs help with updates.
Avantages
When team gets work, they can accept, easy.
Inconvénients
When doing changes in the app for employees to accept the new changes it’s harder.
Alternatives envisagées
ADP Workforce NowPourquoi passer à WorkforceHub
Easier, cheaper, smoother transfer and all employees can adapt to the app and click faster.- Secteur d'activité : Assurance
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
WorkforceHub
Publié le 2024-12-16
My experience was positive, and I enjoyed using WorkforceHub. Everything pertaining to employee...
My experience was positive, and I enjoyed using WorkforceHub. Everything pertaining to employee management is one place.
Avantages
The ease of uploading your employee list right into the system, and edit as much as needed. Also, being able to save all of your policies and rules including time off, PTO and sick pay.
Inconvénients
I can not think of anything I do not like. Every part of WorkforceHub is convenient and user friendly.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Solid time management system
Publié le 2024-12-03
Great system to help keep track of time and PTO
Great system to help keep track of time and PTO
Avantages
Quick and convenient way to clock in. For my application all I need is wifi.
Inconvénients
once in a while it will miss a punch but I think it may be my internet connection.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best time keeping system!
Publié le 2024-12-10
My overall experience with Workforce Hub has been great!
My overall experience with Workforce Hub has been great!
Avantages
Easy to guide new employees through the portal.
Inconvénients
Not being able to see adjustments made manually.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User Friendly Interface
Publié le 2024-12-06
Avantages
I love that it is really user friendly. Everything is pretty straight forward.
Inconvénients
Sometimes I think it glitches so I think I've clocked in but haven't. But I think that is more likely my computer that is glitching
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 2.0 /10
Hard to work with - don't recommend
Publié le 2024-12-18
very confusing and aggravating, I would not recommend this
very confusing and aggravating, I would not recommend this
Avantages
It did the job to allow me to access email from another company, but that was it
Inconvénients
almost everything. it was very hard to connect to. It kept saying my computer had issues and would run me into circles when trying to log in. It acted as if I needed to download something but when I did, didn't seem to recognize that step was completed
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
WFH review
Publié le 2024-08-02
So far it is ok but things are still confusing for us and still trying to work out the kinks.
So far it is ok but things are still confusing for us and still trying to work out the kinks.
Avantages
That is it has PTO and time tracking in one system vs using multiple systems
Inconvénients
1) That we are not able to have a free admin accounts for multiple admins. 2) The training would be more applicable if we were able to access the system and trial things during the instruction; it was very confusing trying to set things up on our own after. 3) Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc). 4) Wish things were more visually appealing and employee time tracking and time off were in one area instead of seperate places; as well as a different place to make additions to PTO etc.
Alternatives envisagées
Microsoft TeamsPourquoi choisir WorkforceHub
So that we could have tracking all in one system rather than having two. We also thought that it would be more compatible for our accountants to access, but because they had different information in their system, it kept changing ours and did not work for us. With 3 owners, it was not able to allow us access unless we were viewed as "terminated" in the system otherwise it would charge use for each user and ultimately we had to remove it.Pourquoi passer à WorkforceHub
Same as above; seemed like it was going to work well for out accountant; was similiarly priced and had not options in one system rather than multiple.Réponse de Swipeclock
Thank you for your feedback, if you havent already, feel free to fill our our support form and I will make sure to get you some support on your concerns. https://support.swipeclock.com/directsupport/s/
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Great for differentials, but not much else
Publié le 2024-08-02
There was a lot promised and very little provided. It's not my favorite software. But, they have...
There was a lot promised and very little provided. It's not my favorite software. But, they have the one thing that makes my life easier, and that's differential pay. It also integrates with Gusto, which is helpful.
Avantages
The ability to track multiple differentials for different types of shifts. It's the number one reason we went with this software.
Inconvénients
It's difficult to use, the team can't see the schedule, we can't enter PTO for employees (we can enter the hours but it doesn't show on the schedule when we do), we can't show someone as a "sick callout" and the Absent status is nearly impossible to find.
Pourquoi choisir WorkforceHub
Differentials for payroll and time trackingLogiciel antérieur
SlingPourquoi passer à WorkforceHub
Differentials. Nobody offers the custom work we needed.Réponse de Swipeclock
Thank you for your feedback! If you havnet already, I would love to get your concern into a support form so I can personally get you some assistance! https://support.swipeclock.com/directsupport/s/
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for Small Start-Up Businesses!
Publié le 2024-08-02
Overall, the experience was wonderful. We had an amazing presentation which led us to a second call...
Overall, the experience was wonderful. We had an amazing presentation which led us to a second call and we immediately began implementation shortly after. They asked us all of the right questions to understand our needs and made sure to outline what the next steps were after each of our training calls. They understood our needs from the beginning all the way to execution. As a small start up - simple and transparency are KEY for us!
Avantages
I like the ability to get training on demand and having a go-to project manager that you can email at anytime to ask how to do something or to get technical support.
Inconvénients
I have no Cons to report. Everything was very smoothly outlined and we understood what to expect at all moments of transition.
Alternatives envisagées
ADP Workforce NowPourquoi passer à WorkforceHub
The simplicity of using the platform. The ability to pay for only the amount of users we need. The access to ongoing training is also beneficial to us.Réponse de Swipeclock
Thank you for your review and appreciate your support of WorkForce Hub!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My Opinion of WorkforceHub
Publié le 2024-08-16
Its a great platform to use for timekeeping.
Its a great platform to use for timekeeping.
Avantages
It's easy to navigate through and add and term employees.
Inconvénients
I haven't really found anything that I don't like about it
Réponse de Swipeclock
What a review! Thank you Lori!
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Grateful for such an intuitive program and amazing team!
Publié le 2024-08-02
Their team has been most helpful in getting us started and supporting us while using the program.
Their team has been most helpful in getting us started and supporting us while using the program.
Avantages
The ease of use, how it syncs with our payroll company, the easy to use reports, and date tracking for accounting purposes. We use it for onboarding new staff, time sheets and scheduling.
Inconvénients
I have not found anything negative about this program.
Réponse de Swipeclock
Thank you for your review and support of WorkForce Hub!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Works as Described.
Publié le 2024-08-12
As a whole we have had a good experience with the WorkforceHub.
As a whole we have had a good experience with the WorkforceHub.
Avantages
Ease of use for staff and managers. Correction of mistakes, adding missed punches are easy for managers to fix. The note feature lets staff notify managers what the error is and what it should be.
Inconvénients
Correcting vacation/paid time off once it has been approved. We had thought this was something that could be done directly on the time sheet but you have to go back and deny the original request and have staff request the corrected amount. We found it easier to just adjust the balance and hand write the correction on the timesheet. We do not do the auto upload as we allocate time to various departments.
Alternatives envisagées
QuickBooks TimePourquoi choisir WorkforceHub
cost and ability to make corrections in real time.Logiciel antérieur
ClockSharkPourquoi passer à WorkforceHub
ability to make corrections in real timeRéponse de Swipeclock
Thanks for the good review Kella. You can get more help at this link, https://support.swipeclock.com/workforcehub/s/, or I can connect you with your account manager if needed.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Definitely one to Try; you won't need another
Publié le 2024-08-12
It has been a smooth and easy transition for use. The training on using the system was great.
It has been a smooth and easy transition for use. The training on using the system was great.
Avantages
It seems pretty easy and streamlined. Very straight forward
Inconvénients
I don't see any thing that wasn't a creation error. so no complaints
Alternatives envisagées
Google DocsPourquoi choisir WorkforceHub
It was too much having to calculate time worked and also faxing to the CPALogiciel antérieur
GmailPourquoi passer à WorkforceHub
I was not impressed by the knowledge or the willingness of the other companies to just allow us to develop our need for the time clock feature when this is all we need.Réponse de Swipeclock
Thanks for the stellar review Tammy! Happy WorkforceHub has helped!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 2.0 /10
It's ok I guess
Publié le 2024-08-02
Ok. It does its job for the most part. Except when people get locked out or clock out, but it...
Ok. It does its job for the most part. Except when people get locked out or clock out, but it doesn't show up.
Avantages
It has an app that can be used from wherever. Editing profiles is pretty easy.
Inconvénients
People's punches don't always get taken, the app goes black for hours sometimes, a lot of people get locked out frequently and I have to send a password reset email. It does not have geo fence capability for clocking in and out within certain distance of the office. The way the notes appear on the timesheet can be confusing because there is not bold separation between days.
Réponse de Swipeclock
Thank you so much for your feedback of WorkForce Hub, if you havent already, I would love to get you some assistance for our Support Team. If you would like to fill out our support form I will make sure your concerns get addressed! https://support.swipeclock.com/directsupport/s/
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Alaska Time Clock
Publié le 2024-08-24
I
Workforce Hub as really made doing payroll easy for me. I trust it's accuracy as well.
I
Workforce Hub as really made doing payroll easy for me. I trust it's accuracy as well.
Avantages
I like the fact that all my employees can see the hours they have logged per day on their cell phones.
Inconvénients
It's all good. No real cons for me. It's a good program.
- Secteur d'activité : Médecine douce
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Asked and Received
Publié le 2024-08-07
Easy to navigate as admin. Development issues and slow rollouts of functions that are available on...
Easy to navigate as admin. Development issues and slow rollouts of functions that are available on lesser product versions without issue.
Avantages
The ability to use "Timeclock Day View", the view we had access to using SwipeClock.
Inconvénients
Inconsistency in program functions and consistently needing to submit help desk tickets after being in the program for over a year.
Réponse de Swipeclock
Thank you for your feedback. We're glad you find the admin navigation easy and appreciate your insights on areas needing improvement. We're constantly working on improvements of our product and will work on enhancing these aspects. Your input is valuable as we continue to develop our product!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
User interface good - inability to work disconnected bad
Publié le 2024-08-07
As a company we like the product but getting our employees to edit the timesheets at the end of the...
As a company we like the product but getting our employees to edit the timesheets at the end of the day or time period because of no connection at job sites has proven difficult and tough to enforce.
Avantages
User interface makes it easy to use on mobile devices.
Inconvénients
Unable to use it when there is no cellular connection.
Alternatives envisagées
QuickBooks OnlinePourquoi passer à WorkforceHub
Compatible with payroll service that we are using. They recommended it.Réponse de Swipeclock
Thank you for your feedback and support of WorkForce Hub!
- Secteur d'activité : Bibliothèques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great company to work with
Publié le 2024-08-05
Keep up the great work!! Love the product.
Keep up the great work!! Love the product.
Avantages
It's very easy to use on the most part. Really like the Applicant Stack that will roll over into Swipeclock when a person is hired. The Workforce Hub team does answer me back on a timely basis.
Inconvénients
It doesn't do somethings that my current software does but they are checking into it to see if it is doable.
Réponse de Swipeclock
Thank you for your review and support of WorkForce Hub!
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Payroll Administrator
Publié le 2024-08-02
I feel that it works as it is intended to work.
I feel that it works as it is intended to work.
Avantages
I really do not have any issues with using the WorkforceHub Swipeclock system. I feel that it is pretty easy to use and navigate.
Inconvénients
Being able to create custom reports without requesting assistance from WorkforceHub customer support would be great. For example I am still sending requests to get pay period timecards for the entire company emailed to me.
Alternatives envisagées
ADP Workforce NowPourquoi passer à WorkforceHub
we choose WorkforceHub over other products due to already had the software.- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
WorkforceHub Review
Publié le 2024-08-08
Overall, our experience with WorkforceHub has been excellent.
Overall, our experience with WorkforceHub has been excellent.
Avantages
Overall, WorkforceHub is very easy to use once you get a feel for the system. The app is the best we have ever used. Support is fast and easy to contact.
Inconvénients
The FAQ could be better with more detail.
Réponse de Swipeclock
Thanks for the excellent review Tammie! You can get more help at our KB, linked here, https://support.swipeclock.com/workforcehub/s/
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
WorkforceHub is good to work with.
Publié le 2024-08-15
I'm still not really clear who I contact and for what purpose. I contact the same person and then...
I'm still not really clear who I contact and for what purpose. I contact the same person and then get directed. I feel badly bugging them. I just don't recall what issues go to whom.
Avantages
I like that it seems mostly easy to use from a supervisor standpoint. It is VERY easy for an employee standpoint. I just wish it was easier to get something accomplished, added, or answers to questions.
Inconvénients
I wish it was easier to get something accomplished, added, or answers to questions. Also seems like a fight to search for answer on my own. Nobody to really help me with set up. Everyone passing it off.
Pourquoi choisir WorkforceHub
It didn't have the ability to track different jobs. It didn't have the ability to integrate with my other systems.Logiciel antérieur
RepliconPourquoi passer à WorkforceHub
Price and it appeared to be the most comprehensive. It appeared from my research and interviewing that it did the functions I was looking for.Réponse de Swipeclock
Hi Jadee and and thank for the feedback and review. You can get access to more support at the link below. You can also respond directly to my email and I can work to connect you with support or an account manager.
https://www.workforcehub.com/workforcehub-university/