GoAudits - Avis

Action Plan is an amazing tool to keep track of What Who When.
Dashboard is very comprehensive and provides all data to have a quick glance or detailed analysis.
Checklists are quiet easy to set up
with roles and permission you are able to keep everything structured and in control.

The import audit configuration thing could be replaced with instant sync that doesn't require people to sync in order to see any changes.

The theme of the checklist could use some facelift as people might board looking at the same checklist each day. If the users can customize their look and feel of their user account then it will give it a personal touch.

I've been uploading and creating checklists for my Assessors. I don't use the software. But the software is user-friendly and intuitive. There are some features which could be improved, but having trialled another well-known auditing app, GoAudits is on a par, all-told. The support is fantastic - you don't have to wait long for assistance. I also like the fact that you can upload a checklist in almost any format, and GoAudits will do the heavy lifting for you, all as part of the service. Compared with other similar products on offer, this is fantastic. Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated.

We haven't tried using it in the field yet, so my comments will be limited to the 'backend design' of things. It can be a bit clunky having to edit checklists you've been using, in the Form Builder section. But I don't think its vastly different from most other similar offerings out there, especially when you consider all that's on offer for the price plans, and the quality of support.

As the admin user it is great that you can limited access for the users to only see certain audits. Support team are always very helpful and quick to respond. The app is also easy to navigate meaning that it is fast to train staff how to use it.

I find the backend portal on the webpage very slow despite using very strong wifi. I don't like that I can't permanently delete audits it has to be done by the go audits team. I think further descriptions and features could be useful so we can maximum the audits to the best of their ability. We would love to be able to complete the audit and send it to external users for them to review and sign.

GoAudits offers customisable templates and has allowed our users to create bespoke templates for their audits, making it easy to tailor the process to meet our business needs.The platform's mobile app also makes it easy to conduct audits on the move, ensuring maximum flexibility and convenience for our team members.GoAudits provides real-time data insights, enabling our management team to identify areas for improvement and make informed decisions based on real-time data.The platform allows for easy collaboration among team members, making it easy to complete audits quickly and efficiently.GoAudits can automatically generate detailed reports, saving time and ensuring accuracy across our business.The platform's user-friendly interface makes it easy for team members to navigate and complete audits.GoAudits is a cloud-based platform that is easy to access and use from anywhere with an internet connection.Overall, GoAudits has offered various benefits that have streamlined our auditing process and improved the overall efficiency of our business.

My only criticism of GoAudits is that the app requires a manual refresh on each handset or tablet to update to the latest form. Implementing an auto-update feature would be an ideal solution to improve user experience and streamline keeping all devices up-to-date with the latest forms.

We Find Using GoAudits Is Very User Friendly For Both Our Team & Our Clients, The Ability To Quickly Conduct An Inspection And Have It Immediately Sent To Our Clients Is Amazing! The Dashboard Allows Us To View Any Outstanding Task & Action Points. The Support Has Been Fantastic From GoAudits, From Enquiry To Ongoing Support!

Nothing At This Stage (Currently 6 Months Into Using GoAudits)

The team at GoAudits are quick to respond to any queries and open to suggestions for improvements. The whole interface is easy to use, from administration to end use by our audit team, and it has also helped our clients to focus on the audit reports. The client site managers are presented with access to an Action Plan, keeping the audit in a 'live' state until corrective actions are taken. This has helped drive involvement from Operations teams, encouraging improvement between visits resulting in higher audit scores and better compliance with policies and procedures

The necessity to be 'online' to start an audit or view the report can occasionally cause issues in the middle of a 'tin-can' factory with very little reception but is usually easily resolved with a short walk!

One of the standout features of Go Audits is its user-friendly interface, which makes creating audits a breeze. The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions, and scoring systems. The drag-and-drop functionality enables me to customize and tailor audits to our specific requirements, ensuring that we capture all the necessary data and compliance aspects.

While the reporting and analytics features are comprehensive and provide valuable insights, it would be beneficial to have more advanced data visualization options. It is worth noting that these aspects are relatively minor in comparison to the overall positive experience with Go Audits. The platform's strengths far outweigh these minor areas for improvement.

the centralized source for all of our standards

I wish that the custom standards would be included in the main reports of the corresponding department instead of a separate custom report I wish i could manage users myself and make custom audits myselfI also wish we could filter by associate in the analytics dashboard

I really liked the ease of use and the ability to create our own audits on an easy to use platform

No significant issues with GoAudits - been happy with the platform

Only been using for 6 months or so, very easy to use though, and great customer service and helpdesk team.

Nothing that I can think of that needs improvement.

I found the app on the phone
so easy to use and navigate. The desktop software was a little more complicated but after using it for a month and with the help of goaudits support I was taught all I needed to know. The integration to the business was easy.

Navigating the dashboard and back system was difficult. The reports generated are not in the format or layout I would prefer and find it hard to convert it to what I would like.

That everything is there in front of you. You are able to trend data and see what is good and badWhen filling in a checklist - any issues then a person can be allocated a task and an email sent to them straight away, this is also held on the system to be questioned by managementTaking pictures of issues - "a picture is worth 1000 words" a lot of our operators can see an issue and have never been able to describe it fully - now they are able to show us what they are seeing

The reporting - I would like to be able to see different ways of viewing the information - a standard set up doesn't always work for all customers

Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors.

The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks.

We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.

There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.

Excellent platform to conduct audits. Amazing customer support. Highly recommended to anyone who is looking for transition from manual audit checklists to digital records

Requires a high speed internet to generate audit reports

Easy to use, intuitive, answers customized, reports sent.

Interface only in English, it will be appreciate other languages .
Some few changing is not possibles in the forms/checklists setup (exemples: order of sections is not possible to change in our side).
Custom Fields is very useful, but it is not possible to use a predefined list of values (dropdown list).

Audits took time to complete, but also meant that the clients sometimes didn’t receive the completed report until the next working day or even later.
We now save time with instant reports & faster turnaround”

There is nothing You can not like about Go Audits.

I have been using GOAudit for over 1 year now, but my company uses for over 2. The product is excellent and ensure diligence. The customer service is quick, efficient and super helpful. Anything is possible with them, they are very accommodating and open to suggestions for improvements.

Nothing really. If I would suggest something, I would like an automated way to send reminders to close "action plans".

Easy to use, professional digitalized reports, supports the paperless initiative, and enables us to self regulate. We appreciate the support from the [sensitive content hidden], Customer Success Manager, Key Account Manager and Support Team.

Customization of few forms has been a challenge so far, but I am pretty confident that a solution will be found soon.Sometimes unable to upload a picture while performing an audit in the mobile app.An option to close bulk actions of the same question for the same location is currently not available.

Goaudits have helped reduce the paperwork we use and has saved us so much time as we do not need to type up audits in the office, another key feature that has helped us and our clients is the fact it gives us a score, this helps clients see that they are improving and helps them become more motivated to improve. The photos are a great addition as we can edit them which helps clients to see more the information in more detail

N/A - At present there is nothing that we do not like with GoAudits

User friendly, the team can easily see the results and trends

some of the data needs updating which it is

User friendly, Accurate reporting,Customizable based on internal requirements, Fast response from GoAudit support team

Individualized dashboard for Mobile Users will be an added value.

Easy to use, flexible and amazing support from the Go Audits team

The system is still a work in progress for Center Parcs so lots of learnings still, however i wouldn't currently say there are any cons.

Management can easily delete/ update any questions.

The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.

The App is user friendly and efficient for auditing purposes.

The App puts a nice detailed report with percentage, charts and highlight the common missed standards.

The Dashboard is really helpful for Administrator to monitor and track the performance of the organization.

Adding a voice recording feature to the app will be a great add value.

Go Audits is user-friendly and creates efficiencies needed in our operation. Having recently spent some time with [sensitive content hidden] (our new Account Manager), I am a big fan of the performance, trends and summary tabs. These sections will aid in our effort to achieve our set targets for 2023.

What did you like least about this software? Not applicable.