Arena QMS - Avis

Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability

Some more flexibility for configuring the Quality world and updates.

The set up and validation management process are not burdensome as the software is validated but configurable. This helps reduce the compliance management burden of the system while allowing us to customize and add fields as needed.

There are almost no process flows/logic gates in the system. I have not used a system before that does not allow, for example, an open-field text box to appear when an "Other" option is selected. This can lead to some burdensome workflows with lots of fields that are only applicable in certain circumstances.

It is designed for the Med Device industry

It functions differently than other platforms I am used to.

The Quality module and Product lifecycle management has been critical to our successful implementation.

Uploading data into Arena can take a while without proper guidance. We uploaded thousands of documents but bulk uploads would cause errors during import due to human error.

The possible customization, the document storage and the approval process control.

The tool is not immediate to use and sometime the user interface is not so easy. Sometime the updates of the UI get the users confuse.

It is very friendly user. You can help first time user or you can use Arena even you have not use it for 1 year.

Integrate with other tools. IT department need to get involve during the integration of Arena with other tools like SAP.

Good tool to store data and information. Very good for PPAP

Sometimes loading data takes a lot of time.

the universal easy access of the product is a plus

interfaces could be more modern. It looks a bit dated.

Arena is very easy to use and very user friendly.

The design seems very simple and basic, but it's not necessarily a bad thing.

Easy to navigate on different features and tools

I would like it to have more training capabilities

User friendly and easy to understand. Sourcing information helps collect the data smoothly and accurately.

Arena adds one part at a time in the Bill of Material tab section. This consumes a lot of user time.
There is not a good interface with the Oracle system, since it does not account revision when its revised in Arena

The product is so easy to use. Even from the Admin side setting up and use Arena QMS is pretty easy

Consistency across the Arena worlds for loading files and not being to add suppliers to product changes in bulk, but other than that, I can complain.

Because we rolled out Arena for Doc Control, QMS, Training, etc all at once, it was the first time I've seen a eQMS work well together. I love the integration of all the components and "worlds" and that once you understand the logic, it's very intuitive.

We have not been able to create reports out of Arena to get the Quality metrics that we'd like. That may be partly because we haven't put the correct fields in. The good news is that it is easy to download data into Excel and manipulate the data from there. Arena is very good responding to requests, so it is improving all the time.

The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...

To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions

Easy to use for ECOs and many other features. It helps to have access with various functions so that everyone can get the information in one place. Integration to SAP is great.

Nothing is really too bad about Arena. We have not had many issues with it.

Arena BOM management and change control are outstanding.

Reporting. No out of the box dashboard. Analytics is not intuitive.

Having a centralized document control system is extremely important to product engineering companies. Arena creates the one source of truth where everyone can find the released documents and their related histories.

The UI has improved greatly over the last year or so, with a new search feature and a drag and drop document upload. There are still some improvements I'd like to see, specifically with the spacing of different sections. There is a lot of empty space on some screens.

Arena QMS is very user friendly for non-technical users. It is easy to locate items, changes and such with the powerful search tool provided. I enjoy the user interface.

It seems like BOM searches time out and take a long time during busy times of day.

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.

I like training management, reminders, DCO, item creations

It would be nice to be back to sign off trainings on files and ot only items. Examles, if I have 1 itema with 5 files in it, the training plan allowas to sign on the primary file only.
In addition would be nice to get the document number automatically printed on pdf, to avoid human error