Remote - Avis

Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.

The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.

The system is very comprehensive - I am not sure there has ever been a service I wanted to implement that I was unable to. The customer support is also very helpful.

It can get expensive, especially with a growing team.

The related Customer Success Manager who is always there to support us.

Sometimes it takes quite a lot of time to get any (labor law) information about a country.

I appreciate that everything is on this platform that I need.

Sometime it takes a llittle too long to get the answer we need on a questions.

I like the easy to use platform. Everything is clear and there are lots of step by step instructions to use.

The only thing I would mention is that now there are compeitors like Oyster. How does the pricing compare?

Our Client Success Account Manager has excellent response time, as well as proactively understanding our business needs. He is proactive in partnering with his product team to make enhancements that also benefit our team.

It is a significant investment and would like to see better pricing as our team grows. Their pricing is a little wonky to me in hiring by teams of 15; versus a team price with different quantity sizes.

User-friendly platform for both the administrator and the employee

In my opinion, everything is fine and Remote is one of the best

Very easy to use, support is easily accessible.

Support articles that are country specific, they should continue to build out their library. Nothing bad, but I feel there is more to be written/shared country to country

informs and secures adherence to local jurisdiction, ease for onboarding and creating essential employee contracts and agreements

billing/invoicing - would like a better breakdown of cost and to be in preferred language

We have experienced several issues, mistakes, lies about offers, lies about discounts , wrongful information from their employees. it was an absolutely terrible experience with many of my employees facing tremendous stress, leading to resignations.

Customer service was absolutely horrible on several fronts.

Its easy to use, add or remove team members. The customer contact is really fast. Quick to set-up and onboard new team members.

Sometimes when you have a question I did not receive the answer I was looking for or the reply was not send to me. This happened only once or twice so not too bad. If would be nice to have Remote connected to the accounting software.

Remote was very easy to set up and use, Customer Support was very helpful.

Minor detail but remote did not integrate with our HR tool, so we had to use two HR softwares for internal and external employees.

The Simplicity of the Website in its natural state

The constant Email Updates and follow-ups if I answer this survey

Their fast and efficient support and onboarding process

Understanding the invoices and which one referred to which month.

Ease of use and simplicity, onboarding is super easy and fast and management of the team via the dashboard also easy

Costs can be quite high quite fast and for no obvious reasons (to me)

The onboarding process was super easy and fast paced, and Remote's platform is very intuitive to use. If you have any doubts, you have a great team to help you throughout. They'll answer all your questions with a agile approach, giving you feedback along the way if they need more time to get back to you with the info you need.

The need to submit all public holidays as timeoff day in the platform. It would be best if the public holidays were already loaded by country in the platform requiring only a confirmation from the employee.

This software is very easy to use and access it.

There's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself.

It's great that you can work for companies abroad without setting up a cumbersome subsidiary!

There are no negative aspects! Everything went positively

The ease of use and the UI is amazing. Really enjoyed using it.

On the most part a great product. not anything that i didn’t like.

Very easy to use,accessible and I like how fast the support team responds to my inquiry.

I don't have any least liked features to mention