Remote - Avis

Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.

The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.

Very easy to use, support is easily accessible.

Support articles that are country specific, they should continue to build out their library. Nothing bad, but I feel there is more to be written/shared country to country

Cheap, contact persons are nice, platform easy to use

complete chaos, did not get a proper Onboarding, only found out about processes by asking, Nobody is really an expert. They have their "expert" teams but I have the feeling they also don't know...

informs and secures adherence to local jurisdiction, ease for onboarding and creating essential employee contracts and agreements

billing/invoicing - would like a better breakdown of cost and to be in preferred language

The really fast response in the live Q&A Chat. + The helpfulness of these employees.

Quite expensive depending on the case. For one employee we pay more to Remote than to the employee himself.

I appreciate that everything is on this platform that I need.

Sometime it takes a llittle too long to get the answer we need on a questions.

The related Customer Success Manager who is always there to support us.

Sometimes it takes quite a lot of time to get any (labor law) information about a country.

Our Client Success Account Manager has excellent response time, as well as proactively understanding our business needs. He is proactive in partnering with his product team to make enhancements that also benefit our team.

It is a significant investment and would like to see better pricing as our team grows. Their pricing is a little wonky to me in hiring by teams of 15; versus a team price with different quantity sizes.

User-friendly platform for both the administrator and the employee

In my opinion, everything is fine and Remote is one of the best

We have experienced several issues, mistakes, lies about offers, lies about discounts , wrongful information from their employees. it was an absolutely terrible experience with many of my employees facing tremendous stress, leading to resignations.

Customer service was absolutely horrible on several fronts.

I really appreciate the customer service that I have had at Remote.

The pricing- especially for insurance internationally- can be high.

UX of the website, availability of the key account and the support

there was some slowness in giving responses in the onboarding of an executive

I like that it is remote, every thing is handled correctly

When i need something specific, related to money usually, i often end up like a ping pong ball between remote.com and the employer.

That is why only 4 stars

Quick customer service and easy to use interface!

Some features such Expense Reimbursement can be improved. Per diem option requires a receipt, which should not be the case.

It´s been a great experience so far, any time I raise a request for support, I get the necessary help within the desired timelines, [sensitive content hidden] has helped me in a very professional and proactive way.

I cannot mention any bad point so far in the experience I am having working with Remote.

The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems

None whatsoever. Cannot think of anything wrong with Remote's employment portal.

Providing support upon employment contractual for overseas company complete with all the details needed to comply with local regulation

So far I have to admit that nothing disappoint me yet from my personal experience

It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.

Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.

- easy to use- good support- frequently improving

I don't have any particular remarks so far

This software is easy to use, intuitive and the dashboard allows easy access to all services

There is nothing I don't like about Remote.

our company recently started to use the remote platform, a very nice tool, and helpful, especially for global recruiting. The support team is really great, fast respond and professional, especially[SENSITIVE CONTENT], who always provides the best service for us in every way possible.

no at the moment. just started use it. maybe later will find out?

Remote has been a very good partner in our process of worldwide remote onboarding. It made hiring so easy in different ways. [SENSITIVE CONTENT] our contact at Remote, has been very helpful and available since the very beginning.
I love the simulator.

I wish we had better known how things work in foreign countries (probationary period, notice period, etc), sometimes it's a surprise.