Infrasys Cloud POS - Avis

Infrasys Cloud POS
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19 avis

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
good pos
Publié le 2023-01-31
Avantages
easy to use, good support team , cloud is fast.
Inconvénients
improve ui/ux desgin,maybe can load images for real outlet and put table in.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
One of the Best Solutions for POS systems
Publié le 2020-10-05
The system is reliable, easy to use and with a great team behind it. And also have a very competitiv...
The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.
Avantages
- Easy to use
- Great integrations with Oracle Opera
- Great Installation Team.
- Great Customer Support.
Inconvénients
- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.
Alternatives envisagées
Simphony POSPourquoi choisir Infrasys Cloud POS
The customer service from Aloha is the worst, also we have several terminal that doesn't work and never received a straight proposal to make them work.Pourquoi passer à Infrasys Cloud POS
First, they support. All the guys who works with them love it. Also, the price is competitive and they give to us more personalization options.Réponse de A Shiji Group Brand
Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good Software for Hospitality Business
Publié le 2024-01-29
Overall very userfriendly and efficient software.
Overall very userfriendly and efficient software.
Avantages
Infrasys Cloud POS is very user friendly and easy to use in the outlet. Menu and item management, table assignment and print management is praise worthy. Report viewing and generating is also very user friendly. Support from Infrasys team takes a little while but once connected they do their job diligently.
Inconvénients
Check Printer is directly configured to the local ip address of the POS terminal with which its connected. If the POS terminal ip changes then check printer needs to be reconfigured. Infrasys team should really workaround for this part. Either make it possible for us to configure directly with the hostname of the POS terminal or tweak something so that there will be no need for assigning static ip for the POS terminal.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Solution
Publié le 2020-09-29
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as...
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.
Avantages
paperless ordering system - We deployed Ipad in most of the hotels works very well.
Inconvénients
KDS improvements - think this needs abit of work.
Alternatives envisagées
Simphony POSPourquoi passer à Infrasys Cloud POS
Price, the architectural setup and its hardware compatibilityRéponse de A Shiji Group Brand
Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Infrasys Cloud POS, excellent Service, Installers, and End-User Functionality
Publié le 2023-02-01
Avantages
The Service team are fantastic, I could not rate the installers more highly - they are absolute rockstars. The fact that it integrates so seamlessly with our PMS and other external systems, and is so flexible is brilliant, and being so user-friendly means that everyone is happy.
Inconvénients
The system does everything we could hope for as it stands and does it all well.
Réponse de A Shiji Group Brand
Thank you Todd for your positive review of Infrasys Cloud POS. It makes us really proud!
It's glad to hear that our service team, installers and end-user functionality have exceeded your expectations. We are also pleased to hear that the cost, ease of use and service responsiveness were the driving factors for you to switch to our system. We strive to provide our customers with the best possible experience and it's great to see that it shows in your review. Thank you for choosing Shiji.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation
Publié le 2020-09-29
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud...
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .
Avantages
-It's real cloud base and Realtime sync , user able work and manage the system from anywhere
- The POS System serve very fast on operation , easy administration menu and system .
-Secure with all aspect of action transaction capture in logs .
- No proprietary hardware and OS , can work on Windows Base OS also iOS and Android
- Reliable of system performance , very minimum down time
- Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours
- The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation
- Flexible reporting module
Inconvénients
The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .
Réponse de A Shiji Group Brand
Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Infrasys POS Feedback
Publié le 2020-09-30
Avantages
Ability to customise POS display based on user preference. Ease of editing and customising as need be.
Creating additional items, menus, drop downs etc are simple to make
Cloud based system so updates are quick to go live
Ability to switch between outlets quickly and on all devices
Utilisation of iPad's which allow for more efficient service
Digital signatures
Inconvénients
System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts
Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency
Réponse de A Shiji Group Brand
Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding Support
Publié le 2020-09-30
Avantages
Infrasys support team are very professional and easy to work with. They make sure that they are there when you need them.
The system overall is stable and easy to use. The flexibility to change menus in the cloud is added feature specially now most are working at home.
Inconvénients
It will be good if we can make that report available online so that those working from home can access reports and view checks. If Infrasys can work with Oracle to have checkview feature inside PMS, that will be great!
Réponse de A Shiji Group Brand
Hello Ericson, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Infrasys Cloud POS Review
Publié le 2020-09-29
Overall experience is satisfactory, considering no major system errors has occurred over the past 9...
Overall experience is satisfactory, considering no major system errors has occurred over the past 9 months.
Avantages
- Good interface
- Able to open multiple tabs
- Well organized
- Easy to extract / import data
Inconvénients
- Still requires on-premise machine for interface and communications
- Setting up of certain lists and items can be a lengthy process as we need to set up the item, category and then buttons. Certain tasks can be automated.
Réponse de A Shiji Group Brand
Hello CJ, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Infrays review
Publié le 2020-09-23
Really Infrasys is helping us with our daily work, reducing not productive tasks and delivering all...
Really Infrasys is helping us with our daily work, reducing not productive tasks and delivering all infortmation needed to manage our business.
Avantages
Easy yo use but with multiple configuration options that allow us to satisfy our operational needs. Our existing hardware was reused without additional investments.
Inconvénients
Stable, no crahes or screenshots and really simple for waiters.
Réponse de A Shiji Group Brand
Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
-
Publié le 2023-06-14
Avantages
Uso del cloud. Fcailidad para cambiar precios, sacar informes, ..
Inconvénients
El soporte, sobre todo al principio de la implantación y la interacción con el equipo de ventas, donde se nos han puesto muchos impedimentos a diferentes puntos que hemos categorizado como muy importantes
Réponse de A Shiji Group Brand
Gracias, Álvaro, por compartir tu opinión sobre Infrasys Cloud POS.........
Nos complace saber que encuentras beneficioso nuestro uso del cloud, especialmente en cuanto a la facilidad para cambiar precios y obtener informes. La flexibilidad es una característica clave en las operaciones de la industria de alimentos y bebidas, y nos alegra que estés aprovechando al máximo nuestras soluciones.
Estamos comprometidos a seguir brindándote soluciones de alta calidad y un servicio excepcional.
Gracias por elegir a Shiji.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
New Integration between PMS and POS
Publié le 2020-09-30
Overall we have gotten to a stable connection and daily use of the product that enables our bar to...
Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.
Avantages
I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team
Inconvénients
creating reports can sometimes be a little bit confusing
Réponse de A Shiji Group Brand
Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Powerfull and Valued FNB Restaurant System
Publié le 2020-09-29
i recommend to other friends to try it and its satisfying
i recommend to other friends to try it and its satisfying
Avantages
integration with my PMS Hotel working OK
Inconvénients
synchronizing between my local POS sometimes delay
Réponse de A Shiji Group Brand
Hello Yohanes, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Worthy of money and very convenient
Publié le 2021-07-02
Overall .its still worthy of money and very friendly
Overall .its still worthy of money and very friendly
Avantages
much better improvement from the previous that we used to ,its so much convenient and easy to access ,its secure and quite reliable.
Inconvénients
just got problems with opera at the beginning
Réponse de A Shiji Group Brand
Hi Shaffiq,
Thank you for your review of Infrasys! We value you as a customer and are pleased to know that you are happy with our product.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Infrasys installation review
Publié le 2020-09-22
Really the solution is helping us with our daily work, reducing not productive tasks and delivering...
Really the solution is helping us with our daily work, reducing not productive tasks and delivering all information needed to manage our business
Avantages
Easy to use but with multiple configuration options that allosws us to satisfy our operational needs. Our exsisting hardware was used without additional investments.
Inconvénients
Language (Only English) and I miss a more european style rapports
Réponse de A Shiji Group Brand
Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Radisson Blu Resort Maldives
Publié le 2020-09-15
Next generation POS and User friendly.
Next generation POS and User friendly.
Avantages
Easy to use operational wise and looks so modern.
Inconvénients
Cannot view the checks from the Opera. Would appreciate if you can find solution to integrate with Opera.
Réponse de A Shiji Group Brand
Hello Adnaan, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Value for money and user friendly.
Publié le 2020-09-17
Few better options than Micros POS system.
Few better options than Micros POS system.
Avantages
User friendly, from the back end and user end.
Inconvénients
Inter facing with opera, that you could not view the posted bill directly.
Alternatives envisagées
Microsoft ProjectLogiciel antérieur
Microsoft ProjectPourquoi passer à Infrasys Cloud POS
Value for money and user friendly.Réponse de A Shiji Group Brand
Hello Hirshard, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Flexibility
Publié le 2020-09-14
Avantages
Infrasys POS System is fixable and easy to use by the end user.
Inconvénients
you have to take look for the work Stations quality! and the delay between the Cloud and the Local server for the new configuration updates.
Réponse de A Shiji Group Brand
Hello Sahm, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User Friendly Application
Publié le 2020-09-29
Sudden Change menu price at middle of the night
Sudden Change menu price at middle of the night
Avantages
Easy to use or teaching people to use it
Inconvénients
Cloud technology make admin easy to maintaine
Réponse de A Shiji Group Brand
Hello Efrizal, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.