Rotageek - Avis

Gestion des plannings, gestion du temps...tout y est ! L'interface est complète.

La plateforme demande un petit temps d'adaptation pour savoir correctement s'en servir.

Prise en mains facile et utilisation.
Service client rapide et efficace.

Il manque une prévisualisation des plannings hebdo avant lancement définitive.

Although my company provided training on how to use Rotageek I can honestly say it is not needed as the day to day useage is really intuitive. The customer support that I've had to use in the rare occurance was extremely fast and effective. The mobile app is great for my entire team and the leave tracking makes light work of an important part of the work life balance in my business.

I feel like there is so much more to the software I havent dug deep in to yet so Im sure any problems or wants for me might already be there waiting.

It makes managing holidays a lot easier and simpler both for myself and my team

The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.

It's easy to build employee's schedules having to know that Rotageek can also do auto-scheduling which make all the pre-defined shifts easy to build.

When the leave has been requested the managers get notified, but when the leave was approved only the requesting employee receives notification. We strongly suggest, specially for Doctors leave, that all concerned managers where the leave impacts must receive a notification as well for them to know that a Doctor's leave has been approve so they can plan their clinics ahead of time to avoid patient appointment cancellation!

Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.

Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.

Usability and the customer support is great. Whenever I have a query it is answered within minutes

How easy it is to accidentally make a change and not know what you've done by mistake.

I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc.

I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to.

I love the ease of use and how it allows me to interact with other users by implementing gaps for shift covers and notifications for any shifts created .whats amazing is that all staff get a notification about the shift I’ve created or changed by text and email too.thats so convenient.

Not too many cons .maybe some changes are unnecessary in my opinion and don’t add any extra usage .

I love how simplistic it is and how it’s is fairly easy to navigate

It would be great if there was an option to clear a week rather than delete each shift individually.
I would also like to see a ‘Rota Day Off’ option as well

easy of access, can be used on different formats

when booking holiday, rota geek automatically fills every shift with holiday, I may want 4 days off in total but but only use 2 days holiday. This can be changed on the screen but there needs to ne a function of how many days holiday I would like to use when I apply for annual leave

An easy to use platform for managing timesheets and absences in the business.

Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm)

Having employees see exactly when and where they are working is so useful. I love the fact that employees can request leave quickly and easily.

Employees that work dual sited can be hard to schedule occasionally. Similarly transferring employees over to other sites can be a challenge.

Very easy to use, we will soon be seeing a auto rota feature that will make the process a lot easier.

colored shifts are useful.

the App is really useful for my team.

can be buggy, when a shift is copied this can throw some errors to the system.

Ease of use. All buttons and tabs are intuitively placed on the desktop site.
Runs well on low powered machines and tablets.
Easy to create set shift patterns for certain people. Easy to pick up a schedule with an unfamiliar team, if it has been set up appropriately.

The app could be better. More options for an administrator to adjust schedules on a mobile device.

It's time saving and so easy to work with.
Managing team and their schedule couldn't be quicker and simpler.
Timesheet and payroll costs under control.

There is nothing that I font like. Everything what I need and use

Rotas being sent to colleagues electronically

Rota planning can be difficult with lots of variables that the software either cannot account for or I as a user am unable to execute

Fantastic scheduling tool that lets me update and amend my schedules from anywhere on any device, provides updates to all users when any changes have been made and means that everyone knows when they should be working, really easy to use and great support

find the app a little fiddly to use, prefer to use the website option as its alot easier to manage large schedules on a bigger screen