My Music Staff - Avis
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743 avis
- Secteur d'activité : Art
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fantastique!
Publié le 2023-09-15
Avantages
J'utilise My Music Staff depuis déjà un an. D'abord réticents à l'utiliser, les membres de mon équipe sont charmés par ses fonctionnalités.
Inconvénients
La section Ressources en ligne pourrait être plus fonctionnelle.
- Secteur d'activité : Études de marché
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
La planification de mes cours n'a jamais été aussi facile
Publié le 2023-02-24
Une grande satisfaction avec une joie immense de la connaitre
Une grande satisfaction avec une joie immense de la connaitre
Avantages
La manière dont il gère les choses en toute professionnalisme
Inconvénients
Ça traîne un peu mais c'est pas trop méchant
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel d'école de musique
Publié le 2023-10-17
Avantages
Ce que j'ai le plus aimé, c'est sa facilité à pouvoir accordé les notes. En plus il est facile à utilisé
Inconvénients
Pour ma part je n'ai pas trouvé d'inconvénient particulier pour ce logiciel. C'est juste Wow
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de musique
Publié le 2023-09-17
Avantages
C'est un très bon logiciel de musique très fiable
Inconvénients
Je vous le recommande vivement. Je n'ai pas grand chose à reprocher
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Super cool
Publié le 2023-01-12
Malgré sa couleur c'est une superbe application je vous la recommande
Malgré sa couleur c'est une superbe application je vous la recommande
Avantages
Application géniale simple à utiliser super cool
Inconvénients
Sa couleur moi je suis fan de la couleur noir
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing one stop shop for music teachers starting out
Publié le 2023-09-22
100%
100%
Avantages
Every music teacher starting out should use this. It just does everything correct and helps streamline lots of things for you!
Inconvénients
Probably better organisation of the lesson resources and repertoire where possible
- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My Music Staff is great!
Publié le 2023-09-15
I've been using MMS for about 6 years and I love seeing it improve over time. My team and myself...
I've been using MMS for about 6 years and I love seeing it improve over time. My team and myself are always excited for each new update.
Avantages
MMS is easy to use and easy to integrate into our business protocols. It helps tremendously in keeping us organized and limits the need for tons of paperwork and binders.
Inconvénients
Missing Features:- Capability to take swiped card transaction- An easier way to track the difference between make-up lessons that were given due to teacher absence versus student absence in the student profile. Currently all issued make-up credits are grouped together in each student's profile, but since we have our studio policies set to where the students aren't penalized for teacher absences and they have a set limit of make-up credits they can receive for student absences per year it is very hard for us to track.
Alternatives envisagées
MindbodyPourquoi passer à My Music Staff
The price and the fact that it is specific to music.- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Good overall but very frustrating as far as customizing the calendar or getting support
Publié le 2024-01-31
In general, good, but as far as service and responding to specific requests or issues, very poor...
In general, good, but as far as service and responding to specific requests or issues, very poor customer service, they do not answer their phones and it can take a couple of days just to get an email reply and without providing any real solution to a problem. Very frustrating.
Avantages
Fairly easy to use over all, some kinks need to be worked out
Inconvénients
Not customizable enough, prior version was better and newer version did not allow certain customizations such as removing teacher's names for every single event.
It seems impossible to speak with an actual software developer about making any improvements.
- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User of 10+ Years - I recommend MMS to all of my music teacher friends and associates!
Publié le 2023-09-15
My overall experience with MMS has been excellent. It is absolutely essentially to running and...
My overall experience with MMS has been excellent. It is absolutely essentially to running and maintaining my music school, and has taken away a lot of the stress of scheduling lessons.
Avantages
The best part of the system, and by far the most used for us is the scheduling. Not only does in make keeping track of our lessons very simple and straightforward, we can very quickly make changes, and even provide our teachers with access so they can stay on top of their schedules. In addition, being able to synchronize the MMS calendars to Google Calendar or Apple Calendars means that I can see an updated schedule on my phone at any moment. I also love their automated payment system which has removed the need to chase down students/parents for tuition payments; everything goes through automatically at the end of the month and we can rely on a consistent stream of income to cover expense and make sure everyone is paid on time.
Inconvénients
The only thing I don't like about MMS is the recent GUI change. I'd been using the earlier system for many years and have become quite comfortable with where everything was located. The GUI updated moved some features around which has been somewhat annoying - however I'm gradually getting used to the new layouts.
Alternatives envisagées
Jackrabbit MusicPourquoi passer à My Music Staff
At the time I was a smaller operation with fewer teachers on staff. MMS allows the price to scale based on the number of instructors you have which made their pricing very enticing for my business.- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Affordable for a multi studio
Publié le 2023-09-16
I used to have 2 software plus Excel spreadsheets. Once I started working with My Music Staff, I...
I used to have 2 software plus Excel spreadsheets. Once I started working with My Music Staff, I moved everything to one place. It is easy to use and intuitive from a computer usage.
Avantages
The support is amazing, quick and precise.
Inconvénients
There is no online booking at the moment. Sometimes, people just want to book 1 lesson online without emails or phone calls. They don't have an App. You have to open a window in your phone, which makes it harder to read.
Pourquoi choisir My Music Staff
I made the switch because they weren't meant to be used for music schools but for hairdressers and restaurants (book once). My Music Staff is made for schools and recurring bookings.Pourquoi passer à My Music Staff
Price and support. My Music Staff replied to my email the same day, and offered me an hour to go through a Demo, replied to questions and helped me to understand the process.- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Just about everything I need.
Publié le 2023-09-15
I started with this as a single-teacher studio, & now have a management team & 7 teachers. It can...
I started with this as a single-teacher studio, & now have a management team & 7 teachers. It can do just about everything I can think of to help run my business, manage my teachers, & support my student families.
Avantages
It's (almost) everything in one program. Calendar/scheduling, student management, teacher payroll, business expenses tracking, & even student logins for their accounts & calendars. Reliable, easy to learn. It's fantastic.
Inconvénients
I have a hard time coming up with a valid complaint about this program. My only hope is that we can receive communications through the platform in the future, so we don't need phones & emails outside of MMS.
Alternatives envisagées
FonsPourquoi passer à My Music Staff
It had the most reviews, & mostly positive, when I first looked into it in 2019/2020.- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great system for multi-studio owners
Publié le 2023-09-22
I have a really good experience. Great customer support.
I have a really good experience. Great customer support.
Avantages
Easy and intuitive inner face. Very easy to train schools' managers and staff. Teachers love My Music Staff. Especially transparency of payroll.
Inconvénients
Student setup has too many steps and too much going back and forth between steps.
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Studio Management Anywhere!
Publié le 2023-09-15
Absolutely the BEST!
Absolutely the BEST!
Avantages
Manages all aspects of my music school including scheduling and invoicing! I couldn’t carry 50+ students without My Music Staff!
Inconvénients
Some things are tricky to find or figure out. But the customer service is so good, it doesn’t take long before my problem is solved!
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
MMS Helps Me Run My Music School
Publié le 2024-03-02
The staff has been so helpful! I'm able to call or email them, and they help me figure out the...
The staff has been so helpful! I'm able to call or email them, and they help me figure out the system. They are absolutely critical in figuring out how to set up an account that works for you.
Avantages
It really helps me run my business. From collecting waitlist information, scheduling classes, collecting payments, and keeping track of business expenses for tax time, it has been easy to use and helps take a lot of the busy work of running a music school off my plate. I also really like the make-up credit option for my piano students.
Inconvénients
It is confusing to start. The learning curve is steep. I also don't like that the website has to be encrypted onto my current website, because my current website is through Canva, which doesn't allow encryption.
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Worth Every Penny for Music Teachers
Publié le 2024-06-13
Subscribing to MMS moved helped me to expand my business and move to the next level. I have great...
Subscribing to MMS moved helped me to expand my business and move to the next level. I have great respect for the company and much gratitude for the service they provide. They are helping music to flourish in this world!
Avantages
My Music Staff has made my life as a music teacher a thousand times easier! The site is intuitive to use for my students and for me, the ease of accepting regular online payments has subtracted hours of administrative time, and I love the ability to create a library of online resources for my students. MMS has helped me to feel calm and organized and to focus more on my teaching.
Inconvénients
I really do like everything about the site and heartily recommend it. The only difficulty I've ever encountered is when there is an update and something has moved - but in that case, the excellent customer service has always helped me sort things out.
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User-Friendly and Seamless Integration to Run Your Studio
Publié le 2023-09-22
I have used MyMusicStaff for several years now. I highly recommend it due to their user-friendly...
I have used MyMusicStaff for several years now. I highly recommend it due to their user-friendly and intuitive technology; and their outstanding real-time customer service with HUMANS available for any thorny issues that occur.
Avantages
The calendar and invoicing systems are the BEST!!!!
Inconvénients
Some of the menu options do not fit on a desktop screen so I have to "scroll" to the right or left to "see" everything. I would prefer that all information is "viewable" on one screen.
- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Creative Souls Studio Pakenham, Australia
Publié le 2023-09-22
Overall, I have found My Music Staff to be a simple program to use. We have a fairly large studio...
Overall, I have found My Music Staff to be a simple program to use. We have a fairly large studio and I know we could never function without it. The teachers find it easy to use, and it seems to be something anyone I train can pick up quickly. I use the Facebook page quite a lot due to the time difference between Australia and Canada, and quite often find answers there.
Avantages
I find new things pretty much every day that make it easier for me. I like the addition of the pencil at the top of each category, which is a great prompt.
Inconvénients
I find the revenue section incredibly difficult to understand. I wish the day view on the calendar had a little more information. Also, living in Australia makes it hard to have any answers to questions in a timely manner. It would be great to have access to help outside of normal hours in Canada. I would also like to see Quickbooks integrate with My Music Staff.
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Game changer
Publié le 2023-09-23
Excellent - wouldn't hesitate to recommend.
Excellent - wouldn't hesitate to recommend.
Avantages
I honestly wouldn't be able to do this job without Mymusicstaff. It's works like a well oiled machine with everything linking in. On the odd occasion I've needed technical support, this has been easy and timely.
Inconvénients
Literally can't think of anything - all I need is included.
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Essential for every Music School
Publié le 2023-09-15
I have automated many of my processes, especially the invoicing and follow-up tasks which were...
I have automated many of my processes, especially the invoicing and follow-up tasks which were previously time-consuming to handle manually. My experience with My Music Staff has been highly positive and I would recommend it to all my fellow music teachers.
Avantages
This platform offers a wide range of features that cater to all my teaching and student organization needs in one place. I particularly appreciate the calendar, attendance, and invoicing system, which have significantly automated my manual processes, saving me a considerable amount of time.There are lots of features which cover all of my needs for teaching and organising students in one place, I like the calendar feature, attendance, and invoicing system which really automated a lot of my manual processes and saves lots of time.
Inconvénients
It would be beneficial to update the appearance of the platform and have a corresponding mobile application. Additionally, adding more features to the calendar, such as the ability for parents to switch lesson times with other parents, would be useful. It would also be helpful to have features that allow me to monitor my students' progress, reward positive behavior, and discipline negative behavior. Currently, I am using Class Dojo for this purpose, but integrating these features into My Music Staff would be ideal since Class Dojo is not directed for use by music teachers.
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Best thing that happened to my business
Publié le 2024-02-25
Been so much easier to run my music studio with it and the parents appreciate it too.
Been so much easier to run my music studio with it and the parents appreciate it too.
Avantages
All in one sight to manage my business from students, to payments, to lessons notes, to back office admin features
Inconvénients
There’s so much stuff that it was hard to remember where to find what
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best shift for my company!
Publié le 2023-09-16
Love the invoices section. I still feel the need to double check all the automatic invoices made...
Love the invoices section. I still feel the need to double check all the automatic invoices made before sending them out, but they allow me to get paid regularly with the correct amount whereas before, I relied on parents to remember to pay me and for what amount.
Avantages
Before, I was planning everything through Google Calendar which was fine with a small studio. As I grew, I needed to juggle more students and this was a shift necessary to look more professional. I felt so organized once moving to MMS. I love there is a login system for the parents to use, whenever they do use it, which makes me seem professional. My most used features are student management, calendar, attendance, and invoicing.
Inconvénients
A direct way for parents to register for specific events. I don't like needing to direct them to login, go to calendar, find the event, then click to register. Seems too much work for them and they'll never do it.
- Secteur d'activité : Art
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Long Time User
Publié le 2023-09-15
Very happy!!!
Very happy!!!
Avantages
I enjoy that I can schedule students, personal and professional on my calendar. The automated system for reminders and invoices are a Godsend and I couldn’t live without it! 8+ years of using MMS and it’s been a game changer.
Inconvénients
The updates, it’s not super user friendly and I have to go through trial and error to understand the new features vs having a clear explanation of things that changed. The site does trip up at times and doesn’t show what I am looking for, like the calendar won’t open to the following week and I’ll have to try multiple times.
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly recommend
Publié le 2023-09-17
I love it. It takes so much stress out of my job. So convenient and such a time saver (when...
I love it. It takes so much stress out of my job. So convenient and such a time saver (when connectivity is good).
Avantages
Convenience. A one stop administration platform.
Inconvénients
I work from a place with poor connectivity so I think it would be helpful if it was in an app and all the info just stored on my phone through the app. Sometimes I can access info when I need to because of this.
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
MMS has helped manage my workload and taken the stress out of my bookwork.
Publié le 2023-09-17
It's easy and quick to email lesson notes to parents and students. No excuses for not knowing what...
It's easy and quick to email lesson notes to parents and students. No excuses for not knowing what to practice!
Avantages
MMS has simplified my admin by a huge amount. There are loads of features that I use daily, and more that I haven't explored yet.
Inconvénients
It is only set up for individual, regular students. You can add students to a group, but you can't then give individual feedback (unless things have changed since I last tried to use that). You can't bill anything unless there is a person set up in the system. I provide accompaniment services as well as tuition, but I can't use this system to bill my one off accompaniments; I have to create a profile, then add them to the calendar, and only then can I bill them. I'd like an option to create a charge/invoice without a client being attached to that. I've worked around this by creating a fictional student named "Rehearsal" who gets billed for every accompaniment, and if I need to email an invoice rather than just adding it to my income stream I go in a change the individual email.I'd also like an auto reminder system for overdue invoices so I don't have to go in manually to see who hasn't paid. I do like that there are templates for invoices and reminders.The other feature I'd use every day if it existed would be the ability to create a lesson plan for individual students that they cannot see until I publish it. I lesson plan sometimes several days in advance and like to edit it to become their lesson notes. I can review previous lesson notes but if I edit it it is immediately able to be seen by them.
- Secteur d'activité : Musique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ESSENTIAL to a music lesson business
Publié le 2023-09-15
This software saves me so much time and allows me to focus more on what I do best - TEACH!
This software saves me so much time and allows me to focus more on what I do best - TEACH!
Avantages
I love that this does everything for me - online library, booking, billing, record keeping, linking to my website. I will NEVER go back to the way I used to do things.
Inconvénients
There are a few bugs and tricky things to figure out - like setting up MMS reminders, allowing students to book during cancelled lesson slots without using a makeup credit.