Yardi Breeze - Avis

I found the ability to customize for a project that was not a typical end user for Yardi Breeze. Considering the complexity of our project, our implementation specialist was amazing and made the process a breeze!

The main downside of the Yardi Breeze was not having the banking integration, but it was my understanding it might become available in future updates.

Online payments for receiving rent and sending payments

no open API to integrate other products with Yardi

It looks nice and is fairly intuitive to navigate.

Accounting is always glitchy.
Doesn't autocharge as programmed
Doesn't apply late fees as programmed
The calendar feature doesn't sync with outlook/gmail
Customer service doesn't answer any questions
The staff.dowsnt seem like they are well trained, at all. Even the management.
Overall,.the software seems like it was rushed to market
Takes forever to get any answers on anything or have problems rectified
Just a horrible experience

A great addition to the Yardi lineup for Small to mid-sized real estate clients. Great implementation group and excellent customer service. Highly recommend this product to our clients.

Some features can go too far in-depth for some clients, but overall the best structure in an accounting program on the market.

I appreciate the ease of use and workflow that the software creates. It helps keep everything organized. It also provides a great landing place for Tenants to submit work orders, see their payables and make payments.

Minor con, I wish there was a dedicated app for the software. They say that the mobile web interface is all that is needed, but when texting through the software it would be nice to have a dedicated portal.

Ease of implementation
Customer Service accessibility
Cloud system
Value
Blank Check Writing
Custom email/letter forms

Marketed and launched as a "breeze" but designed to cater to bookkeeper/accounting minded users
It was also created originally as a residential platform, but they've improved on that greatly and it works fairly well with commercial.
Some tasks could be made to a simpler process but can be quite tricky getting the books to work correctly.
Monthly Bank Reconciliation needs a major improvement.

YARDI is very easy to use and has everything that I need to manage both commercial and residential properties. They were very competitively priced compared to all the other software I looked at but they had many more benefits than others. I love the chat feature for help!

The tenant rent cafe through residential sometimes has problems setting up new tenants.

Yardi breeze is web-based and user friendly. This is the best thing to be able to access our information from anywhere.

Coming from Voyager, it seems some of the very usable features were lost. For example, the copy feature is not as user friendly as it is in voyager. It seem there are many limitations in Breeze,

It captures all of my activities and my companies activities

I don’t have any complaints at this time

Nothing so far - it has been difficult in every way, and the customer service is mediocre at best.

The job cost feature is a joke.

On the marketing end, Breeze does not integrate with ANY outside software or programs. Everything you use has to be through Breeze or RentCafe. If you try to use a 3rd party web designer it is very difficult (almost impossible) to get information flow from the website into the Breeze CRM.

It is inexpensive & has a nice interface

So many basic features are missing. Although the software is new & they claim to be making improvements, basic things like rent rolls are not available. The way this was advertised was misleading & wish I had not gone this route. I am one to never write reviews but hope someone else doesn't fall for this. I just wish I could go back. The company shows no sympathy & certainly will lose decades of future business with me.

Its easy to use and teach other employees on.

The turn around time for setting up bank accounts. It took almost 2 months.

Keeping track of lease dates, tenant receivables, security deposits, etc.

I really wish this was as easy to use accounting wise as QuickBooks. It really lacks a lot as far as editing transactions, playing bills from multiple accounts, etc. We are one owner with multiple properties and entities - we trade monies back and forth and find it very hard to do with Breeze alone - so many journal entries. We have to post to QB at the end of each month to keep correct records.

The live training webinars are informative and helpful. The layout is pleasing to the eye.

There are a LOT of bugs that need to be fixed. Customer service is poor.

I started with Yardi Breeze with two properties under management. I have been growing over the past year and a half and I am glad to have started with Breeze. The software has been easy to accommodate the new addition of properties and growth. The new features added are always a welcome addition. I run a paperless company and Breeze makes it all possible.

Like any new property manager learning a software, there was a learning curve on the accounting side. With time it has become easier to understand.

Ease of use. The input fields are simple and easy to understand.

Some detail features are absent. If I have to delete payables it is not an simple one step process.

The correspondence feature. All the tenants could be sent information/request/and other communications as needed with a click of a button.

The setup of the system. It is very disorganized. The client is given a sheet, on it are the instructions to start.

It's intuitive and easy to use even for those not experienced in using a property management software program.

I would like to see some more options to customize some of the reports. There are a couple of reports that I download to Excel and customize them from there.

I believe that the software is easily manageable.

Because it is now web-based, I am concerned because more steps have been added. Also, use of the ledger is difficult in that receiving a payment causes an issue in the ledger area to increase amounts owed when only the rent is owed.

The ability to track rent, add payables and track budget, and track tenant information.

The con is that it needs to integrate with Glide or CRMLS. Other real estate platforms.

This was a great intro to the Yardi suite which also includes Voyager

I currently would like to see if there are other language support for this software

This software was easy to set-up and use for the most part.

The biggest issue we have are random issues where saved changes disappear. Also, you must know accounting to use properly.

ease of use, very user friendly, basic "fill in the blanks"

corrections can be a pain, would love an "undo" button

Pending

Continued problems with listed availability.
unit 101 tenant is no longer listed as "notice" but apartment is still showing as available. Also rent has been changed to $1,946 but is STILL showing as $1,800 ??

Same issue for 201

Now we have people applying to unavailable units for the wrong price and this is going to cost us with BAD REVIEWS when we have to cancel and decline them!

This software is a lightweight, but powerful version of other Yardi systems. It gets right down to the basics and functionality of what you need in a program.

Dashboard/home screen could be customizable better