Yardi Breeze - Avis

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271 avis

- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I love Yardi Breeze!
Publié le 2024-04-18
My overall experience is great! I love everything about the software and feel incredibly lucky as a...
My overall experience is great! I love everything about the software and feel incredibly lucky as a small operator to not have to settle for bad software while we grow. Yardi was there for unit 1 and they will be my ride or die software for unit 1,000 and beyond.
Avantages
I love how easy the platform is to use and the support we get from chat. I talk to chat all the time and they are friendly, efficient and helpful every time.
It's powerful!
Inconvénients
Adding an application or roommate to an existing profile can be cumbersome.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simply the BEST!
Publié le 2024-09-17
Yardi Breeze has been a lifesaver for us. We switched from another software company recently and...
Yardi Breeze has been a lifesaver for us. We switched from another software company recently and the transition was exceptionally smooth. We are now in the process of setting up our website with Yardi and it's also going very smoothly. There are many property management software companies on the market and they all claim to be the best. They are constantly striving to improve. However, Yardi IS the best. The mere fact that I am writing this review is an indication about how much they care about their clients and their experience with the product. I strongly recommend them for all your property management needs...you won't regret it!
Avantages
The BEST part is the unparalleled client support! We receive responses typically within minutes, but the longest a response has taken has been 48 hours. This is because additional research was needed. We appreciate that a LIVE person (not a bot) is available to assist us. They are always friendly, professional, and responsive.
Inconvénients
There are some minor issues with the flow of information that could be modified to provide ease of use. But I use the feedback button to report these and if they are able to address them, they usually do. I had a recent issue with addresses not appearing on the statements and they made it happen. There are instances where it's impossible to change the "flow" of information because it's linked to other functionalities, and they explain that to us. They actually listen to the client's needs and this distinguishes Yardi from the rest.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Not user friendly
Publié le 2024-07-30
There are things we used to be able to do on Yardi Genesis that we can't do on Breeze so it makes...
There are things we used to be able to do on Yardi Genesis that we can't do on Breeze so it makes it very frustrating.
There are some features that are very nice.
Avantages
Vendor ledgers show every property.
You can do a Vendor check to every property at once.
Inconvénients
not being able to make changes to an invoice before paying, you have to delete and re-enter.
the rent rolls don't appear in order by property, they show by building number.
can't create a lease expiration report that also shows the SF of the property. (would like options)
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great accounting software for our team!
Publié le 2024-12-05
Overall, we appreciate the platform, and use it for all of our accounting and financial reporting...
Overall, we appreciate the platform, and use it for all of our accounting and financial reporting on properties that we manage.
Avantages
Yardi is great for tracking accounting across our entire team. Duplicated work is eliminated with the user-friendly interface.
Inconvénients
The system did take a few months to get used to, but once we had everyone onboarded the user experience is great.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
No other software I would rather use
Publié le 2024-07-30
Getting set up was a bit of a challenge as we are privately owned and do not have a management...
Getting set up was a bit of a challenge as we are privately owned and do not have a management company to do this for us. The first lady who helped us gave a lot of "not sure" answers causing us to have to redo some tedious work but that is expected when switching softwares and setting up the coding, etc. After the initial set up, it has been overall good! I love that we can directly message the helpdesk instead of always having to submit a ticket and waiting 2 weeks. Navigating Breeze is so easy and simple. It's basically like switching from an android to an iphone. EASY!
Avantages
I have worked with Yardi products for about 10 years. I have used multiple software's within Yardi and Breeze is the most simple one of them all. As it does lack some of the more detailed things Yardi Voyager had, overall I enjoy using Breeze the most because of how user friendly it is and the daily use is a "breeze".
Inconvénients
The lack of detailed reports, being able to search residents in the search bar and it not specifying if they are current, past, notice. It only shows their name and you have to click on each one to see which is the current or past resident. The checkscan app is sometimes frustrating but it could be worse!
Alternatives envisagées
AppFolio Property ManagerPourquoi choisir Yardi Breeze
Because Quickbooks is not made for property management. Working in the industry for this long, I was able to get the [sensitive content hidden] to invest in an actual property software and Yardi was my first pick.Pourquoi passer à Yardi Breeze
AppFolio isn't bad and pricing is also good but it does NOT offer what Breeze does. In my opinion AppFolio is great for house rentals and small properties but not for a 222 apartment community.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
User Review
Publié le 2024-07-30
Set up was really time consuming and not user friendly. it took much longer than promised. ...
Set up was really time consuming and not user friendly. it took much longer than promised. Customer service is difficult as there is no one point of contact and we get "this is not my department often" . Once set up and running, the system is easy to use (for recurring tasks) and stable.
Avantages
Once the system is installed and you are used to it, it is functional and you need to work hard to make mistakes.
Inconvénients
The customer service staff is helpful, but too often the chat is closed and then by the time they get back with an answer, it is a day or more later, and I am onto other things. Also the bill pay entries are inconsistent, and i need to make many adjustments to information proliferated by the scan /AI/Yardi team.
Pourquoi choisir Yardi Breeze
we needed more a specialized Real Estate Product.Logiciel antérieur
QuickBooks OnlinePourquoi passer à Yardi Breeze
strength and ease of use- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Yardi Breeze is a Breeze
Publié le 2024-08-06
The site, data entry, and system is overall very user friendly. Once you use and your amazing...
The site, data entry, and system is overall very user friendly. Once you use and your amazing customer service reps help you through it, the name very much suits the process. Yardi is a Breeze.
Avantages
Overall I have encountered very helpful and patient customer service representatives. These days this is very hard to find. I appreciate the patience and the thorough follow ups and chats.
Inconvénients
I wish their was an easier way to get rid of a balance without having to enter journal entries to offset them. Transferring the deposit when they move internally from one unit to another, gets complicated as well.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Creating Time and Efficiency
Publié le 2024-09-16
Yardi Breeze Premier has been a game-changer for our property management. Its intuitive interface...
Yardi Breeze Premier has been a game-changer for our property management. Its intuitive interface and comprehensive features—such as tenant tracking, online rent payments, and maintenance management—are easy to use and have streamlined our operations. The mobile app allows us to manage tasks on the go, and automated notifications have improved efficiency. Excellent customer support has been a major plus. Overall, Yardi Breeze Premier has significantly enhanced our property management experience.
Avantages
Reducing administrative burden bulk tenant communication.
Accounting functionality - easy to provide quarterly updates to investors
Reporting tools - great to keep track of occupancy and financial performance
Inconvénients
Limited 3rd party software integration.
Pourquoi passer à Yardi Breeze
Industry standard. The ability to grow into a larger portfolio without having to change software. I like that updated the features of the software is a focus. I like that Yardi takes user input seriously.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love this Software
Publié le 2024-04-17
It has been great. I am a 20+ year Yardi customer and I try to move everyone to this product.
It has been great. I am a 20+ year Yardi customer and I try to move everyone to this product.
Avantages
I used Yardi voyager for years and this is a slimmed down version that is more affordable. All the bells and whistles are still there.
Inconvénients
the inability to complete credit card reconciliations, similar to the bank recs needs to get added to this software.
Pourquoi choisir Yardi Breeze
Smaller properties and affordability played a big role in moving to the Breeze product.Logiciel antérieur
Yardi VoyagerPourquoi passer à Yardi Breeze
The minimum pricing option and the familiarity with the Yardi products swayed me to stay, but the product is so good, why would I use another. Having the amazing accounting software package integrated with the management software is how all software's should work.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Yardi Premier
Publié le 2024-04-17
Yardi Premier is not easy to use for our Property managers, As experienced developer , many steps...
Yardi Premier is not easy to use for our Property managers, As experienced developer , many steps to do one transaction is not in the Favorite to many , I ran survey in our company and many told me the same.
Avantages
The Icon on main page and Calendar is user friendly.
Inconvénients
Many steps to do...for a transaction or leases. Yardi Premier is in Beta version and need more work to complete. Connectivities were not good but got better, less disconncetion these days, also refund deposit are not accurate, any easier way?
Alternatives envisagées
AppFolio Property ManagerPourquoi choisir Yardi Breeze
To have a cloud base and more functionalities and also forced to move to Breeze due to Genisis 2 is not getting updated.Pourquoi passer à Yardi Breeze
Because we used Yardi Genisis 2 and thought the breeze would be much easier however after one year , our Property Managers still having difficulties to learn.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Things I love about Yardi Breeze
Publié le 2024-04-18
I couldn't be happier with Breeze. I use it every day and love it.
I couldn't be happier with Breeze. I use it every day and love it.
Avantages
I love the ease of use, the help content, the very responsive online chat and help. REfresh is a wonderful tool and opportunity to learn on my own time and I really appreciate that it comes at no expense.
Inconvénients
There's very few items, I could use a few more sorting columns.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Straightforward and intuitive software
Publié le 2024-08-13
Overall we have been happy with the user friendly interface and straighforward day to day processing
Overall we have been happy with the user friendly interface and straighforward day to day processing
Avantages
We have been very happy with the Breeze product - easy to navigate and use day to day. Reporting is also clear and flexible.
Inconvénients
Some of the setup/background changes is not available to users and we must rely on submitting service tickets -
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Commercial Property Management
Publié le 2024-04-18
I'm a broker, not an accountant. Yardi Breeze was easy to understand.
I'm a broker, not an accountant. Yardi Breeze was easy to understand.
Avantages
User friendly, easy set-up, all the bells and whistles without the complications
Inconvénients
Some features need to be manipulated for commercial and association use, but still functions beautifully
Alternatives envisagées
Yardi VoyagerPourquoi passer à Yardi Breeze
At first it was cost, but now I'd select Breeze again due to simplicity- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product - still a work in progress
Publié le 2024-02-13
We are quite satisfied with Yardi Breeze and always look forward to the updates to make this an...
We are quite satisfied with Yardi Breeze and always look forward to the updates to make this an even better product!!
Avantages
It is a comprehensive program that allows us to synchronize our property management, administration and accounting functions together. We have gained efficiencies throughout the organization. In addition, as a user of many of Yardi's platforms, Breeze is easy to use and is quite user friendly.
Inconvénients
While using the product there are a number of glitches/processes that need to be improved upon. The check scanning App doesn't work for Canadian bank accounts and we cannot use it. In addition, remittance advice on EFT payments is missing information like the invoice number and some other areas can be improved. For the reporting, the Tenant code is not on any of the reports.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best decision we ever made
Publié le 2024-07-05
Yardi Breeze was easy to set up and move the data out of our old software and set up everything in...
Yardi Breeze was easy to set up and move the data out of our old software and set up everything in Yardi. The trainers were supportive and easy to work with. We have now been with Yardi for 18 months and I wish we would have switched years ago.
Avantages
Yardi Breeze is super user friendly. The ability to search various fields to find vendors and tenants is amazing. The bank reconciliations are easy to do. I cannot think of anything that is not a Breeze!
Inconvénients
I wish there was a Payroll module. We have to outsource payroll. This is the only negative to Yardi Breeze.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Easy to use and great service
Publié le 2024-08-06
So far going well been using for few years now
So far going well been using for few years now
Avantages
East to use and navigate and setup new properties
Inconvénients
Easy to navigate and setup with multi user
Alternatives envisagées
Rent ManagerPourquoi passer à Yardi Breeze
Easy to use and available features how easy was to setup and not that many options at that time- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Yardi Breeze Review
Publié le 2024-08-06
Yardi breeze has been fine to work with. If I had to choose between Yardi Breeze platform and Yardi...
Yardi breeze has been fine to work with. If I had to choose between Yardi Breeze platform and Yardi Voyager, I would choose Voyager.
Avantages
Yardi Breeze is very user friendly to use. It is in my opinion alot less complex than Yardi Voyager.
Inconvénients
Yardi Voyager is more complex but gives you more options, which I would prefer.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Yardi, a barely functional property management software
Publié le 2024-04-17
It seems that whoever made this software has never tried it for property management. On paper it...
It seems that whoever made this software has never tried it for property management. On paper it checks all the boxes, in practice it's probably one of the worst softwares I've had to interface with. I've time and time again suggested improvements, but the improvements they make literally could be done in 1 hour by any competent software engineer but it takes literally months for a single feature to be pushed out
Avantages
I like that I can store all my property and tenant data in a database
Inconvénients
1. Cannot use property inspection tool, because you can't zoom in on photos for move in move out inspections.
2. Rentcafe has terrible user interface, I am essentially tech support for tenants because the portal is confusing
3. Cannot work in Yardi in 2+ windows/tabs simultaneously
4. Cannot track employees changing a RENTAL amount. Absolutely NO TRACEABILITY FOR THIS. Hope you have honest employees
5. The chat support is very unknowledgeable, 9/10 times I have to wait for them to find the answer from their superior or someone else, which usually takes 2+ days
6. Rentcafe is garbage, I literally could not even apply for a unit on rentcafe, in fact rentcafe shows occupied units as available. BUGGY
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Yardi Review
Publié le 2024-12-05
Cloud access has been good, and the Rent Cafe has streamlined tedious aspects of property management...
Cloud access has been good, and the Rent Cafe has streamlined tedious aspects of property management. But the software could be improved in many areas.
Avantages
Rent Cafe payments from tenants have made the biggest difference in management productivity. And then being in the cloud so that data is accessible from anywhere has been helpful.
Inconvénients
Lack of built-in incentive options in the software to get tenants to sign up for Rent Cafe - such as a rent discount (one time or each month) if tenant uses Rent Cafe. Also, fields should be pre-loaded with often used search items.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great software, easy to use and a seamless way to track all of our tenant's accounts
Publié le 2024-07-30
it is good, easy to use daily, mostly easy to see what the tenant has paid and what they have not...
it is good, easy to use daily, mostly easy to see what the tenant has paid and what they have not paid and what they will owe plus is shows all upcoming charges which I love too
Avantages
How easy it is to use and catch on to new things when using the software
Inconvénients
when I am unsure how to do something I usually have to chat with a representative - the help does not give me the answer
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Yardi Breeze is a refreshing breeze!
Publié le 2024-07-30
We have had many competitors trying to switch to their systems, including sending us gift basket...
We have had many competitors trying to switch to their systems, including sending us gift basket and goodies! But we are very satisfied with Yardi Breeze and have no intensions of converting!
Avantages
The ease of usage and how it applies to our company in all aspects of functionality
Inconvénients
After a payable is entered, not all items are able to be edited: Property and the Amount
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Feedback & Chat Support
Publié le 2024-12-05
Overall, my experience has been good! When I do get to chat with support, they are generally very...
Overall, my experience has been good! When I do get to chat with support, they are generally very helpful.
Avantages
I would say end-of-month activities have been more streamlined with some of the updates that were made.
Inconvénients
It would be interesting to have a platform to correspond with other Yardi users to pull common suggestions together to be able to submit to support. I've left feedback once before, but I'm unsure how realistic it is to address just one person's feedback.
It would also be nice to know when chat support is available and when it is not. More often than not, in the last couple months I've been prompted to send an email as opposed to being able to chat with a live agent.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software
Publié le 2024-12-05
VI Been using Yardi for several years it has been getting better over the years
VI Been using Yardi for several years it has been getting better over the years
Avantages
User friendly, good customer service, reliable
Inconvénients
Not being able to see what customers see at Rent Cafe & Commercial Cafe
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Ease of use and functionality
Publié le 2024-07-30
Avantages
Great way to integrate into an all inclusive crm with easy to learn features.
Inconvénients
Still lacks prospect tracking for follow-ups to lease
Alternatives envisagées
Yardi Voyager- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Programing Simplified
Publié le 2024-07-30
The ease of using the program and the transferring from Genesis to Breeze was a smooth transition. ...
The ease of using the program and the transferring from Genesis to Breeze was a smooth transition. The chat, email feature and the quick response; not to mention Breeze staff, the experience is phenomenal.
Avantages
The dashboard, layout, dropdowns, etc. It's great and very user friendly. It's cut some of my work on half. Only a few clicks to get to the correct data being researched. We're very happy with Breeze and it's only been a couple of months.
Inconvénients
There's a GL report that we would submit on monthly basis through Genesis and Breeze does a similar report, but it's not as good as previous program.