Yardi Breeze - Avis

Our team loved using Yardi for our lease up which was about 250 units in total. I loved how user-friendly and easy it was when it came to adding in new prospect information and also sending out marketing information to them via the software. It doesn't take very long and saved me a ton of time when it came to outbound marketing. I also loved how it typically doesn't lag out on me when I'm pulling up current and past resident information. I've worked at a property before where residents would get upset, because I wasn't able to provide them with the information they needed fast enough as the system we had would freeze all the time.

There are quite a few pop-up notifications that can occur and can be irritating at times when entering in new information. I wish there was a way to disable them or pick which notifications I'd like to pop up. There are certain fields that need to be filled in that are sometimes unnecessary. This can also slow down productivity when trying to provide prospects with the best service possible.

Search features that include email field is wonderful.

Poor accounting and ease of use features (or the integrity of the account features). Inability to print g/l information on a receipt (as it appears on the screen), footprint of prepaid causes omission of (critical) charge date (Case 12477845) and processing RentCafe payments accounted for on the tenant screen, but not on the ledger (two different balance due amounts for the same tenant), inability to see any amount prepaid at any other place besides the cash receipt screen, date driven sensitivity is to high, required use of move-in button that does not allow an edit of all fields (rent and deposit amount).

Breeze seems to have a nice "look" and is more user friendly to navigate. There are multiple ways to get to certain screens.

The accounting on this software is not efficient. We've ran into so many issues and nobody seems to have an answer for basic features that this software is lacking. During the sales process, we were ensured this was THE BEST software on the market for Multi-Family managers. However, Breeze does not even allow owner draws to be sent Via EFT over $25,000. We have multiple multi-family properties whose draw is consistently double or triple that amount. Breeze does NOT function in multiple tabs or windows. If we are in the middle of a process but need to go double check a number, we have to exit and start all over once verifying. Breeze also lacks the ability to split late fees or application fees with the properties, which both of the other software's we have used were capable of doing. Receipts posted in a batch do NOT post to tenants ledgers until the batch is posted, meaning we either have to have a ton of batches per day or a tenant who pays in the morning does not get that to show on their ledger until the batch is posted at the end of the day. There is no tenant credit button. If you want to issue tenant credits, you have to enter a negative charge - but the kick is that negative charges do NOT automatically apply. Meaning, each month once charges are posted you have to go search for those negative charges and manually apply them. That's IF your monthly charges post automatically. We've had two consecutive months of our automated tasks not working.

Yardi is a one stop shop for my small town businesses needs. Everything we need to reference regarding a tenant, property or investor is all at our fingertips. No more sifting through paperwork or files!

We need an all inclusive app for all users. The web based site is not user friendly when I am out in the field.

It's so simple! I have worked with a lot of Yardi software's, and this one by far is the easiest and most user friendly. Yardi Breeze is great for smaller communities as well. We are a lease up of 222 units and were using QuickBooks (privately owned company) and it did NOT make sense. This software, was affordable for our owners but also made our lives in the office so much easier!

The lease contract execution with Rent Cafe' could be more user friendly. If you have an applicant apply in person, you cannot send their lease through Rent Cafe' because it won't sync. Also, whenever you have an applicant with a roommate, if the roommate decides to not move in or if you send the lease and need to edit some things, you can't reset the lease. You have to cancel the applicant and start over. This causes discrepancies with reports showing cancels when you actually did not have a canceled app.

The Accounting Software for my company has been crucial. There were many parts with which to get acquainted but with the constant assistance of the Chat Widget it was incredibly incremental and learning was continual. It is like anything else one wants to master. Ten thousand dedicated hours will get you to Breeze through Breeze ;-).

There were a few glitches. I encountered one with the Receivables where I could not see them and had to manually post unable to use the Future Monthly Charges. The team was diligent in solving the issue.
It was a bit intimidating to think that the data would be deleted.

Most of us at the company had previously used Yardi Voyager. As our company is still growing, Yardi Breeze Premier was a great point for us to start. There are many similarities to Voyager, so it was very easy to pick up. It had been some time since I had set up a property, but it was extremely easy in Breeze. The Help Center is amazing and videos are extremely helpful as well. Highly recommend!

There are some items that are not a part of Yardi Breeze that are in Voyager. This did not hinder us from being to complete what we needed, just added a few extra steps. Overall though the cons are extremely minimal.

It is a very powerful software that requires multiple full time people to keep the system running.

Too confusing to use. It is so complex and complicated that it is hard to figure out what all is going on. You have to make sure all the property info is correct or it will mess everything up. We had many units not get billed because the tenant went month to month, so the system quit billing. We had to go though all of our units and change the billing data to 2099. This is one of the many issues we had.

The live training webinars are informative and helpful. The layout is pleasing to the eye.

There are a LOT of bugs that need to be fixed. Customer service is poor.