WinTeam - Avis

WinTeam

4,4 (120)
Un logiciel ERP pour entreprises de sécurité et de services de conciergerie

Note globale

4,4 /5
(120)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,1/5
Simplicité d’utilisation
4,0/5
Support client
4,6/5

89%
des utilisateurs recommandent cette application
Classer par

120 avis

William
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Exceptional

Publié le 2019-04-05

The Sales department, especially my Account Executive has been exceptional. They treated our...

The Sales department, especially my Account Executive has been exceptional. They treated our company as if we were a part of their family. They have always strive to make our work life easier by offering us products that make us more efficient. Their training teams have been wonderful and very patient with us in learning new facets of the software. We hope to engage more with E-hub but we have not been able to implement it as of yet.

Avantages

We really enjoy the platform especially the personnel scheduling- it allows us to get a grasp on our profit and loss for each facility we service. It allows us to compare our actual dollar per hour we charge out with what we pay our employees. Secondly, we are strong users of the work scheduler. The ability to ticket our work orders and to close them after has definitely helped our company to become more deficient and effective at servicing our clients.

Inconvénients

I can really only think of 3 cons- the inability for our work tickets to print in Alpha order. The second con would that there are not as many keyboard shortcuts as I would like. When I call into customer service for software support- it always feels like they are in a rush and not always happy to hear from their client.

Melinda
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Bumpy but better!

Publié le 2020-10-13

My experience started out very bumpy, but has really smoothed out over the years. I know I still...

My experience started out very bumpy, but has really smoothed out over the years. I know I still have some to learn that the system will do, but it is much better today than 6 years ago.

Avantages

After we figured out the payroll benefits, it is great now. We had a very rough start on it but learned a lot in the process. Completing the billing and also the ability to email invoices automatically on creation is awesome. You just have to make very sure you do things exactly or it is a mess. I finally learned an easy way to reprint invoices just last week.. Auditing is a breeze in Winteam.. Very easy to trace things all the way through.

Inconvénients

Our training 6+ years ago was abysmal. We ended up having to muddle our way through and figure things out on our own for the first year or so. Then we were offered additional training, but had most of it conquered by then. This caused us to do a lot of double work and all.. I still do not like the Other Billing portion, it requires a lot of manual work. And I don't like the limited invoice customization available. I am still having to do some invoices manually in Excel. Invoice Entry can still use some modifications also.

William
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Winteam Review

Publié le 2019-06-17

Avantages

Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.

Inconvénients

The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.

Tracy
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Review of WinTeam

Publié le 2021-08-31

I've used TEAM for over 10 years and overall I love the product. There are so many great features...

I've used TEAM for over 10 years and overall I love the product. There are so many great features that are bundled into one product which makes it very helpful to us. The fact that everything is together is a huge positive for us. As our company has grown we are looking for more features to help reduce a lot of current manual tasks done by our corporate team.

Avantages

All modules in one place is very important to us. We love having the ability to drill down from the general ledger to the source whether it be fixed assets, payroll or invoices. The software itself is very easy to use and learn quickly.

Inconvénients

Employee module could have additional features added. PTO requests and once approved that it populates the timesheets. Expense reporting by the employee that populates their "other comp" for that payroll check. Change of status form that allows management to update an employee file and notifies HR and Payroll once done - items like status change, rate change and job change.

JEANINE
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

WinTeam Purchase

Publié le 2020-10-19

Avantages

That is had both HR/Timekeeping/Accounting in one package. the one we were using did not have everything we needed, so we were using 2 softwares.

Inconvénients

Not all modules are the same. If I am able to double click on one module, I might only have to click once in another module.
Drop downs are not consistent from one module to the next.

DEBORAH
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A comprehensive all-in-one software

Publié le 2021-02-04

I've resisted internal inquiries into whether our company might have better overall functionality...

I've resisted internal inquiries into whether our company might have better overall functionality with several WT competitors because with the exception of the functions already mentioned that we simply don't have the time or personnel to dedicate to learning/using, WinTeam has been an excellent accounting and operations software for our company for almost 14 years.

Avantages

We chose WinTeam because of the individual modules for critical company functions that flow into each other for a comprehensive overview of the entire company, or any particular department.

Inconvénients

Some functions remain clunky and time-consuming, particularly the Insurance Benefits module, to the point where we use our insurance vendor's portal for tracking and reporting. We don't use the Inventory module any more either because the benefit of the module to us did not compensate for how much data entry and maintenance was involved.

Candie
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WinTeam is a Dream!

Publié le 2019-05-01

My overall experience with WinTeam has been fantastic. I have implemented 3 different HRIS...

My overall experience with WinTeam has been fantastic. I have implemented 3 different HRIS softwares during my tenure with my company and WinTeam is by far the most robust. The ability to participate in beta testing new features has been awesome!

Avantages

I like that the company takes into consideration what the users want and need for their businesses to run smoothly and put it on the path to developing the software even more. The ability to create custom reports and meet with a trainer if you need assistance on any module or setting up a new feature it great! The eHub app is a very useful tool for employees and supervisors to use in the field.

Inconvénients

Citrix. This is an extremely "clunky" platform and can be difficult to navigate especially when trying to save reports as the server is hosted elsewhere.

Teresa
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

WinTeam Review

Publié le 2020-10-22

Avantages

The Payroll, A/P, and A/R Modules are great!

Inconvénients

I feel the notifications in TeamTime could be simplified, we have had issues with this since day one and still continue to have issues. Also, on the call review log it should attach the facility to the phone instead of just showing the phone number (example: 304-253-0800 TNCC). There should also be a report that could be printed daily that shows just facilities that were not clocked into at all for the previous night . Our former timekeeping software gave us all these features and in our industry that is a very important piece to making sure our clients are taken care of on a daily basis. It's more efficient to call a client first thing in the morning if a facility hasn't been cleaned rather them calling us because we weren't aware.

Kimberly
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

WinTeam Daily

Publié le 2020-07-23

Again this is used daily. It is used for pretty much everything I do for my job. One stop shop. :)

Again this is used daily. It is used for pretty much everything I do for my job. One stop shop. :)

Avantages

I use so many functions with this product that it is hard to list everything I love. This is the product I use the most and everyday. This helps me see hours worked, process payroll, record deposits, print reports and also find eligible employees for health benefits. One program to do it all.

Inconvénients

There are times that WinTeam freezes. This is not helpful while in the middle of a batch of payroll checks or even putting in a deposit. Generally it takes about 5 minutes to reset itself.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

WinTeam review

Publié le 2019-03-29

It has been mostly good with the time we have had it. Going to the cloud makes things a lot easier...

It has been mostly good with the time we have had it. Going to the cloud makes things a lot easier with the updates

Avantages

Training, when in a training class they can log onto our system and show you the how to's on the subject/module you are using

Inconvénients

Would like to have more training sessions with no cost, also some of the reports are missing information that is needed and or to extend to have more information put in

denise
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Overall Satisfaction

Publié le 2019-04-10

Overall I like the ease of the system, I like be able to shoot reports to Excel format and I like...

Overall I like the ease of the system, I like be able to shoot reports to Excel format and I like the Grid View and the ability to delete unnecessary columns and tweak my reports as needed.

Avantages

I like that you can several tabs open at a time and depending on the amount of users I can have multiple company databases open as well. I find the overall software easy to use. I jump from A/R, A/P, Inventory, Job costing, Human Resources and payroll daily and find that I can get virtually anything I need from multiple reports.

Inconvénients

I don't like the way it sorts numbers. It doesn't sort sequentially it sorts by digits. For instance, my inventory codes will sort 10099 and then it goes to 101, 1010, 1011 and so on. After 1019 it goes to 102, 1020,10204. It sorts based on the value of each digit. This makes it difficult to find inventory items when you have a large warehouse database.

Greg
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

WINTEAM

Publié le 2019-04-11

It has saved us a great deal in time and especially money as we now do all our payroll in house. ...

It has saved us a great deal in time and especially money as we now do all our payroll in house. Our support team is very helpful and responsive. I recommend WINTEAM to other companies. I have experience with Vision Vantage and Securitas' SAFES programs. WINTEAM is a superior system and product.

Avantages

It is a great help in organizing and ensuring managers and supervisors maintain appropriate and efficient staffing.

Inconvénients

Mostly minor things in setting up schedule pages to better fit the way we use them, but overall it does the job. It can just be frustrating at times , especially if you don't use a function every day/week and you have to remember how to set something up as it is not necessarily intuitive for a non tech guy

Barbara
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Winteam review

Publié le 2019-06-17

for the most part they listen, however, I feel that they should have more of an interest in...

for the most part they listen, however, I feel that they should have more of an interest in gathering free information from user who know our industry. I feel like they are programmers without the industry knowledge

Avantages

the ability to work with developers to modify the software

Inconvénients

alot of areas of the software are not tailored to my business, I feel like whoever created the software does not fully understand our industry. more effort need to be made to really understand what we need so and for it to be implemented without cost to use. I do not like the idea portal/do not have time for it.

Josie
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Josie's Review

Publié le 2020-10-22

It's a good system for capturing employee data. Would like to see a more robust report writer.

It's a good system for capturing employee data. Would like to see a more robust report writer.

Avantages

It is user friendly and easy to move around in. Entering data is very simple. Onboarding new employees from Kwantek is a plus.

Inconvénients

Not history driven so any date can be used without reason. The benefits portal is not very user friendly and very hard to figure out. Doesn't have a way to fix data entered wrong. Reports are not easily produced within the system itself. Haven't experienced using the BI module yet.

Tonya
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Winteam

Publié le 2019-04-29

I am solving the schedule problems that we had in the past using the e-hub for our supervisors to...

I am solving the schedule problems that we had in the past using the e-hub for our supervisors to schedule their guards and the post watch to keep tract of when our employees call in.

Avantages

I like the fact that you can use WinTeam software to run your whole company. Only one software for all the departments such as HR, Accounting, Schedules, Payroll etc.

Inconvénients

There not to much that I lease like but what I like and don't like make be something totally different for someone else. We all have our preferences.

Jeffrey
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Why WinTeam Works for Me

Publié le 2019-03-29

The interlinking of workforce management, accounting and customer relations.

The interlinking of workforce management, accounting and customer relations.

Avantages

I was able to move from three independent software programs for workforce management, accounting and customer satisfaction that did not communicate with each other to WinTeam that does each of these and each area internally communicates with the other. This is a big WIN for my TEAM.

Inconvénients

Complicated to set up. It takes a lot of time to get the information data entry into the system.

Belinda
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very good at solving quick issues, not always great with more complicated questions/issues

Publié le 2019-03-29

Overall, the customer service staff is very helpful and willing to sign-on with us to solve a...

Overall, the customer service staff is very helpful and willing to sign-on with us to solve a problem quickly. The response, though, on some ongoing issues is not great - they communicate to us through emails that they are still looking into those issues, but we sometimes don't ever get a satisfactory/helpful answer or solution.

Avantages

I can run reports and/or filters for almost any information that I need.

Inconvénients

Issues with vacation hours for rehires/returning team members - there's always a problem.

Laura
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WinTeam

Publié le 2021-08-19

The ability to manage all areas of the company from operations, accounting, compliance and...

The ability to manage all areas of the company from operations, accounting, compliance and employees.

Avantages

Our company has been using WinTeam since 1989. It provides data and information to grow your business and make each job profitable.

Inconvénients

I wish BI and WinTeam were more integrated to allow for easy creations of reports and access to various information across data tables.

Amy
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WinTeam is an amazing product!

Publié le 2019-03-29

WinTeam has helped us to reduce the amount of time we spend with billing, reconciling accounts and...

WinTeam has helped us to reduce the amount of time we spend with billing, reconciling accounts and payroll deductions. I have used a number of other software programs and WinTeam's comprehensive abilities are unmatched!

Avantages

It does everything my company needs it to do and then some. The support team is prompt, kind and very fast to get you the help/answers you need.

Inconvénients

Having the ability to track changes and who made the changes could be better

Ina
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Using Win Team for accounting and job costing

Publié le 2019-08-16

Win Team is the best accounting software that I have ever used.

Win Team is the best accounting software that I have ever used.

Avantages

The audit trail, and the way that the various modules interact. For example, payroll is pulled from the scheduling and billing is pulled from the payroll. There are no manual entries needed.

Inconvénients

There are some things that cannot be reversed without a lot of steps. While this is useful for tracking, it is sometimes tedious.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use & the best Customer Support

Publié le 2019-04-25

Overall it has been great to use WinTeam! Issues are always resolved quickly and the overall...

Overall it has been great to use WinTeam! Issues are always resolved quickly and the overall integration of the different parts of the software is exceptional.

Avantages

The software is mostly intuitive and straightforward. Plus TEAm Software is constantly driving to improve and add value to the system.

Inconvénients

It can be tedious to set up the background functions, but once they're 7there you're set.

Jan
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WinTeam

Publié le 2019-03-29

Avantages

Very user friendly. Includes everything needed for our business regarding scheduling, AP and AR.

Inconvénients

I have very little to complain about. We wish that the Payroll processing included additional features and was more like a Payroll Processor. We are actually looking at using an outside vendor for our payroll and taxes.

Andrew
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Software that makes my day to day life much easier

Publié le 2019-04-30

Avantages

I think one of the best things about WinTeam is its user friendly interface. The reports I am able to run help me with scheduling and payroll on a daily/weekly/monthly basis.

Inconvénients

My only complaint would have been the lack of information shared from WinTeam to EHUB. After attending the conference this year I learned about the ways the Team is making those two systems run together. We've already implemented a few different things we saw at the conference!

Sreethu
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 7.0 /10

Need for customer portal

Publié le 2020-10-19

Avantages

Easy to use. Ability to run a variety of reports.

Inconvénients

Lack of customer centric portal. Customer should have a level of access to view certain items such as schedules.

Also need something web based now that work from home is a norm.

Wendy
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

WinTeam

Publié le 2019-04-05

Outstanding!

Outstanding!

Avantages

Since we started using WinTeam (2007) we have grown to utilizing almost every aspect/function of it. WinTeam has made running our company more efficient than every before!

Inconvénients

We could be trained more in modules we don't use regularly.