WinTeam - Avis

I like that everything we do is in one program from accounting to payroll to schedules and work requests.

I wish it was a little better on the data entry side where you don't have to use the mouse quiet as much. I would be easier if you could tab from field to field.

The software is mostly intuitive and straightforward. Plus TEAm Software is constantly driving to improve and add value to the system.

It can be tedious to set up the background functions, but once they're 7there you're set.

integrated package with a mobile platform that ties payroll with accounting functions.

Lack of HR package and the partner is not a viable solution. Platforms need to be updated with emphasis on user ease with analytical capability in all applications. BI is not a solution and requires the software provider to work with users to develop analytical reports. Of course that is also an opportunity to charge the user additional fees for something that should be part of the package. This is very yesterday in feel and use. Other software platforms are more robust and have many more features as a standard.

Comprehensive solution that includes mobile app for supervisors and employees

Not a true HRIS system , but finctional.

This is a really forgiving software. It's easy to undo mistakes, which happens a lot with new users.

Some of the modules work better than others. Inventory has a limited use for us.

Training, when in a training class they can log onto our system and show you the how to's on the subject/module you are using

Would like to have more training sessions with no cost, also some of the reports are missing information that is needed and or to extend to have more information put in

Easy to learn, intuitive, easy to catch errors.

I think the rollover feature can cause confusion. Not saying it needs to be eliminated; but I just don't use it and have 11pm-12am cells and 12am-7am cells created in Post Setup

I love the features that make it easy for my dispatchers and managers to find easy staffing solutions!

At this point in time I do not have many if any complaints!

It's easy to Use, I like that all the applications are fully integrated with each other

Need the ability to write more custom reports

I appreciate that WinTeam is all-in-one.

The user interface is archaic and sometimes clunky.

The best thing about WinTeam is that it was designed with facility services companies like ours in mind. We've used the TeamTime component for well over a decade and decided to implement the accounting, job costing, and other related features in January 2019. It makes invoicing for recurring services so easy! And our job costing and financial reporting is now both timely and accurate - not something we could always say before we switched. The software is forgiving of user error, and if you need help, customer support is easy to reach and will stay with you until you gotten all the help you need. I can't imagine a facility services company could be happier with any other software out there.

The only real complaint I have about WinTeam is that it doesn't allow you to change the format of the AR invoices. All invoices have columns for "Description," "Quantity," "Unit of Measure," "Price," and "Amount." Because the overwhelming majority of our invoices are just on monthly charge for janitorial services, it would be nice if they had an invoice format that didn't have the "Quantity," "Unit of Measure," and "Price" columns. Also, the software is not "intuitive." You're probably not going to be able to log in and just figure out how to use it on your own; however, it is very easy to learn and TEAM will provide as much training as you need to master it. I also highly recommend sending at least one user to the TEAM conference. It's a fun time, and you learn so much while attending!

That is had both HR/Timekeeping/Accounting in one package. the one we were using did not have everything we needed, so we were using 2 softwares.

Not all modules are the same. If I am able to double click on one module, I might only have to click once in another module.
Drop downs are not consistent from one module to the next.

My #1 pro for Winteam is the outstanding customer service our company receives. No matter what the problem, if I've ever had an issue, it has been solved or addressed the same day. I also learn tips and tricks from the customer service folks every time I call in. I've come to realize, if you think there is a better way to do something, just call in and ask because it probably already exists.

My only con is the OT calculations are limited to 15 day periods for reporting.

I like that you can several tabs open at a time and depending on the amount of users I can have multiple company databases open as well. I find the overall software easy to use. I jump from A/R, A/P, Inventory, Job costing, Human Resources and payroll daily and find that I can get virtually anything I need from multiple reports.

I don't like the way it sorts numbers. It doesn't sort sequentially it sorts by digits. For instance, my inventory codes will sort 10099 and then it goes to 101, 1010, 1011 and so on. After 1019 it goes to 102, 1020,10204. It sorts based on the value of each digit. This makes it difficult to find inventory items when you have a large warehouse database.

I like how intuitive the program is. I just started using it for the first time about a year ago and was able to get up to speed very quickly. The out-of-box financial reports are also useful and customizable.

In order to expand use of modules, you have to pay as you build functionality.

At the Corporate Office we utilize this program daily. Our Admins in all regions utilize this daily, as well.
WinTeam is used in almost all aspects of operations.

Citrix printing take more time out our work than it should and wish this feature could be fixed. Equipment tracker needs to be improved and I have sent recommendations on how this could be better.

I use so many functions with this product that it is hard to list everything I love. This is the product I use the most and everyday. This helps me see hours worked, process payroll, record deposits, print reports and also find eligible employees for health benefits. One program to do it all.

There are times that WinTeam freezes. This is not helpful while in the middle of a batch of payroll checks or even putting in a deposit. Generally it takes about 5 minutes to reset itself.

It is user friendly and easy to move around in. Entering data is very simple. Onboarding new employees from Kwantek is a plus.

Not history driven so any date can be used without reason. The benefits portal is not very user friendly and very hard to figure out. Doesn't have a way to fix data entered wrong. Reports are not easily produced within the system itself. Haven't experienced using the BI module yet.

I was able to move from three independent software programs for workforce management, accounting and customer satisfaction that did not communicate with each other to WinTeam that does each of these and each area internally communicates with the other. This is a big WIN for my TEAM.

Complicated to set up. It takes a lot of time to get the information data entry into the system.

The ability to navigate within the software

Time for beneficial ideas to be implemented