Flowtrac - Avis

The ability to track are asset management to include inventory or consumer products.

I have no complaints or issues with the software.

We have really appreciated the straight forwardness of navigating both the browser and mobile site. The integration from our previous inventory management was made easier due to extremely knowledgeable employees and being readily available via zoom calls or emails. Our favorite part has been getting to use the bar codes and seeing how much faster that allows our transactions to occur and the fact that all transactions are easy to track in Flowtrac.

The only con I can think of would be during importing, the system had errors that it wouldn't notify me of. For instance, when we were loading our On Hand quantities it showed the import complete. However, our Warehouse Managers were going in and finding that items on our import document were not translated into the site (i.e. we have 40 sheets of Copper - which was on the import doc, but 0 sheets were imported and made available into Flowtrac).

I have nothing nice to say about this nuisance stopgap software. It seems inexpensive to implement but they nickel and dime you so hard we've spent a fortune for what seem like easy fixes.

The company demo'd a system that was nothing like the base model we were sold. Features we thought were standard were not included. Totally nominal functionality. And the system is a time suck, you have to go three menus deep to do data entry on one line then back out three menus, then back in for the next entry. An excel spreadsheet would be faster.

I like how flexible Flowtrac is throughout the functionality.

I would like to see Flowtrac develop more functionality for businesses that hold alot of consignment inventory and customer property. In other words- Development of customer material account management at the time of receipt assuming that not everything that comes in the door that the business receives belongs to the Receiving business.

The features I found the most valuable is the user friendly capabilities of both the software and the scanning equipment. The product has been successfully installed and useable within a few short days. Also, the customization, based on our industry is beyond our expectations.

There were no features I found unappealing .

Love that flowtrac does everything we need for inventory management, e-commerce order sync and fulfillment and manufacturing processes. The customer support and working with [sensitive content hidden] has been the biggest pro to using flowtrac. It's awesome because he stays on with you as support after the implementation process.

There are multiple windows that open up instead of a tab like window feature so finding what you need is cumbersome sometimes.

Flowtrac is a fully functional business operations software. You can utilize the entire program to run your business; or you can select to utilize only certain sections of their program- making them a customizable solution to your business challenge(s). The ability to house the program in a cloud setting brings a whole new ease of use for those who may not be on site or for companies with multiple locations.

There are really not any Con's to the Flowtrac software. So much of the Flowtrac program is customizable to your businesses needs that what may appear to be a challenge within the program can be worked through with the programmers to help them understand how to fit the program to your needs.

Overall Flowtrac is very is to use and learn. Some of the features we like are the grids that quickly allow you to customize your searches for product, qty, location, orders, etc. The standard grid search functions are well thought out. Another pleasant surprise was the ability Flowtrac gives clients to customize screens, windows and fields themselves without having Flowtrac customize for you. Many other software options lock down the options to only internal development.

When we made the decision to deploy this software we tried to run as much of our current business processes through Flowtrac as the main source of day to day work functions. As with any new software integrating to other software systems can be difficult. Overall the customer support through Zoom calls has allowed us to solve these issues with some trial and error.

As a medical device manufacturer, medical device distributor, and medical billing company, we had an logistics model that did not lend itself to any out-of-the-box software. FlowTrac not only provided the customization that we needed, but also was able to integrate that system with our medical billing software.

The more customized your needs, the higher your costs will be. But those costs have been more than worth it. Also, the mouse functionality on the main menu is a bit sensitive. It needs a buffer built in :). This is a very minor problem, but it is prominent because you are always accessing the main menu.

Functionally proficient in all aspects of IMS.
User interface and workflow is very intuitive.
Customer support and communications like working with my next-door-neighbor (6 states away).
Resolved numerous problems I didn't even know I had.

Install is remote. Not necessarily a bad thing, but it's like cliff diving - only exciting AFTER you live.
Some (probably to be expected) tweaks necessary throughout full onboarding process.

The developers I worked with did a great job of working around our business logic to make the software faster and easier for the end user.

We made a lot of custom function and naturally we have to go back and rework some of the bugs. Most issues that we face are addressed quickly and our problems don't grow back.

It does everything you need it to do, and more. Optimal organization, flows seamlessly between other applications, and is well worth making it a part of your company.

You need the right project manager to help you. Its a lot to take in because it does so much, becoming an integral part of a company.