Replicon - Avis

It is very easy to use and is not time consuming, the reports are clear, direct and detailed. I get everything I need.

I have a hard time setting global (for all employees) values. I don't have to do this often, so I forget what to procedure is and I have to call customer service. I do love customer services, so it isn't bad.

Project and Resource Accounting capability of the system allowed exceptional control and visibility which empowered us to make better project decisions, rescue projects that were failing and optimize project returns.

I would recommend they add a report type that allows each project to be measured on an income statement basis.

It appeared to be easy to implement and with the app, easy for staff to track their time

Integration has been a nightmare. We have been at it since last November 2018 and we are still not live at the end of March 2019. It didn't work with our QB software system. Their "integration" team was not knowledgeable in their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals and their online help area is horrible and can send you in a loop with no answers. We have literally spend 100's of hours working on a program that should have been easily integrated.

Easy to use. Everyone learned how to use it quickly. We have full time salary employees who assign hours to activities as well as interns who clock in and out and get paid hourly - it is great to be able to have both options in the same system. Customer support is always quick to respond and they are able to solve my issues most of the time - the chat feature is really great and much easier than a phone call. I love being able to review all the time sheets and time off easily and employees appreciate being able to keep track of their vacation/sick leave balances w/o having to calculate it themselves. It is also great to be able to run reports every 2 weeks with the interns hours and pay totals. The reminder emails are also helpful and keep me from having to nag employees to submit time sheets on time.

We keep running into an issue with our time zone because we are in the US Virgin Islands (Atlantic Standard Time) and we do not observe daylight savings. The issue seems to be fixed for now, but I have contacted support multiple times because our times have been 1 hour off on reports and in the system. The issue was fixed every time I contacted support but then days or weeks later, the same issue would arise. I also wish there was a user option for a supervisor to review and approve all time sheets, but not have to complete a time sheet themselves. As far as I know, every user with an account also has time sheets to complete. I also wish there was a way for salaried employees to add their time in/time out of the office in addition to logging hours against activities. We found a workaround by adding comments to each day, but it would be nice if this feature was already included in the system.

Replicon makes keeping track of your time in the office very easy. Entering your in and out times is very easy. The ability to input expenses and mileage makes things easy for our accounting department.

The few things that gave me trouble were the input of time when not using a 24 hour time format. If you put in 3:00, before you could type pm, it would add am to it and go to the next entry module. Adding mileage was a bit overinvolved than it should be. You created the entry, then had to do another entry within that entry to actually input your mileage.

Replicon makes it easy to record my time daily and automatically enters holidays and my approved time off on my timesheet If I need to look back at past timesheets, or re-open an old sheet it is easy and user friendly with just a click. All the information you need is easy to find on either the Timesheet or Time Off tabs. I can quickly see my Vacation and Sick time balances.

I like that when time is approved I receive an email and don't have to go back to the software to check.

The drop down's where you select the Program/Project to post time to is a little daunting at first, however I think it is more how our particular company set this up than it is an actual issue with the software's functionality.

I like that it's Cloud based and that we can work easily with your support to fix and improved problems. The installation was very light as we are using iPads as Cloud Clocks and some users are using their smartphones.

Testing new features is difficult as for the moment, we could not test other features on the same platform. During the test we asked for, a duplicate of the working platform was created, but it was useless, because users could not be connected to the 2 platforms at once.

I love that this software can be set up to accrue time off for employees who can see exactly how much leave they have at any given time.

Setting up new users has a lot of steps and it's easy to miss one.

Ease of use on all devices. The mobile app is especially important. The users are able to record their work on the go on any device.

Not being able to customize the application for a couple of our specific needs without upgrading or expensive customization costs.

It is a very accurate tool to manage your team's working hours, though sometimes it's easier to upload them from an spreadsheet. It is quite good that you can create several proyects and thus trace the man hours associated with each.

As I mentioned, sometimes you have an spreadsheet (sdpecially with large teams) with the hours information, and I haven't been able to find a feature that allows to upload them.

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality.
No more excuses for employees complaining that filling timesheet systems take too much time and effort!
A lot of customization options for the administrator: Replicon can be completely tailored to company's needs.
Powerful reports.
SSO and email notifications are extremely useful.
Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed.
Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Sparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.

Setting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.

I like the countless functionalities of this software. I have yet to come across something I couldn't accomplish with it. The reporting feature is great! I am new to using this software and I was able to catch on quickly and am even finding new functions for my team to use.

Some processes aren't exactly intuitive. I have reached out to the support line for a few things that I couldn't figure out. However they have always been very helpful!

This software is very user friendly, it provides all we currently need, and the cost is manageable.

I like this product and I haven't found anything that I can say I like least about it.

Ability for users to submit time against multiple projects and labor categories. Also ability for user to track Paid Time off through the year.

Technical support is very good. Typically always get through on my first call and there is no wait time.

Reporting capability is a bit confusing but this could be due to our use of a new version and reports are different.

Replicon allowed us to bemore efficient and accurate.

At this time we haven't had any problems using Replicon.

What I like the most about this software is how simple it is to punch in, punch out and go to break.

Simplicity of use to even book vacations and paid time off

Customer support actually supports you, via chat!

You can punch in through mobile phone, employees could abuse this.

Very easy to use. If there is ever an issue, I jump on chat and get help right away!
I love the use of the app and the website.

I do not have any complaints about this software.

The ease of use, the system is superb in the way it allows our employees to clock in and out from the fields, the different activities, departments are a great help for our business that has many areas in which we separate our labor. It is of simple use and we love that the app can be downloaded into mobile phones and tablets for our team to carry with them into the different areas of our work.

the reporting is not as detail as we would like it, meaning, it does have many reports and they will customize whatever you need, is just the having to go through support to have them do that for you, but Support system is Amazing.

Time reporting for employees software works well and everyone can see what everyone else is doing.

Hard to add new hires, need to create a way to default the company rules to every new hire

It is user friendly and the great customer support

This is not a Replicon issue but an issue with users. employees who do not submit their timesheets or time off request. and/or supervisors who do not approve in a timely manner.

This was a perfect fit in how we track projects, specifically hours charged to projects vs the budgeted hours allotted for the projects. We also track budgeted costs vs actual hours/costs.
We are able to retrieve specific reports on time and $$, so when estimating like projects it gives you a quick estimate of how long it would take.

Going from GEN 2 to GEN 3 was difficult for em in reference to generating reports. It took a while to get used to the types of reports you could get out of this software.

It does everything what my organisation need to do to run my business including time off accruals and balance re-sets, timesheet and billing, reports and integration from and to other software.

The mobile app needs to be a but more intuitive.

The software is relatively easy to use. Our employees never have problems navigating through the timesheets, time off features and expense reporting. As an administrator of the software I am most satisfied with the quick and helpful customer supporter I receive from Replicon's customer support staff.

I find preparing reports can be a little difficult and time consuming.

The customization of the product is the best part. We work in a wide variety of difference countries and we are able to customize accruals, benefits, etc. based on local country labor laws. Additionally the platform is extremely user friendly and our staff had enjoyed using the platform. The cost for the platform is also very reasonable when compared with similar products.

The expense reporting aspect could be improved. It would be helpful if you could attached multiple receipts to expense lines, and if the platform scanned receipts and imported to Replicon.