Motive - Avis

The application is great for route tracking and especially when it comes to doing a route review it is great. I like more its ease of deployment and it doesn't need a high internet speed to work.

The only drawback is that the application has a latency in some areas less covered by the internet network but I think it's not really the fault of the application but the internet

Easy to use for the drivers as well as a straight forward dash board for office

some of the days sit take a bit long for the Bluetooth to connect to the phones, would like to see a tablet and mounting bracket offer.

Only thing good about this product is that it’s easy to install

The load board it’s no good no loads available Ever

Easy to use.Help is always there.Techincal support is great.

Editing Logs.Easy to use. Great system.

Pretty much easy to use. Like all of the reports that are available.

Would like a little more ease in being able to edit logs.

It’s on my iPad that’s it. User friendly.

Doesn’t stay connected to iPad, gps is not concise.

Ease of use. The set up did not take very long for my drivers.

Takes a bit of a challenge to get to the right dept in time.

GPS Ability to view fleet Fuel tracking

It is not easy for some drivers to connect with their phones

I most definitely love the e-logs more than everything but every feature is great.

There isn’t any cons to motive other than it puts me on drive within 5 m.p.h.

Easy to use, I can check everything I need to know about the status of my driver.

sometimes I need to refresh the website constantly to check what is the new location of my driver.

Ease of use. Had no trouble installing and using the logbook feature. State and Federal DOT inspectors have no issues (yet) dealing with this logbook. It saves fuel receipts (important). I can, after some learning, draw the reports I need. KT called me about a connection issue I was unaware of, which was easily repaired. KT keeps up with any FMCSA logbook requirement changes.

Drawing reports can be complicated and clunky. In particular selecting date values is irritating. Search (anything) is missing. Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.

You do not have to be a computer genius to use KeepTruckin it is quite simple & doesn’t break down.

They seem to keep raising the price for what I can offering me other things which I am not interested in for more money.

Accessibility and relative ease of use. User friendly.

The “touchy” tracking nature of the ELD when the truck is moving slowly though will put the driver in driving duty status when in Off Duty or Sleeper status.

The overall program is great. The reports are great and real-time tracking is amazing

I don't like the fuel program (which is important to me). There should be an easier way to make corrections than one entry at a time - very time consuming and usually makes for a bad day! But after it's completed, I'm grateful I don't have to do it all on graph paper with a pencil anymore!

Easy to use - Dashboard and document access is very handy. Knowing the fault codes are helpful in keeping the truck running better.

I was told that the hot spot would allow me to listen to Pandora and audio books as I had been. However, it is capped and not sufficient and no one from Customer Service has been able to help me and the Agent who was supposed to call me to fix my issue, has never called.

I have worked with many ELD programs in the past. Many were very expensive. The customer service I receive from Motive goes well above expectations as the others I worked with had very poor customer service. And Motive has saved me over $5,000.00 per year! The cameras have great resolution and I absolutely love the feature of any time I get an alert, it comes with a complete video straight to my email to view this alert. I don't have to take time to order a video and wait for it to come! When I have an issue, I call customer service and they get right on the problem. After they call with a solution, I get two more follow up calls to make sure that I got my solution and I am happy with the outcome of service!

That I cannot get a sepparate report for Personal conveyance auditing.

Easy to use, straight forward, accurate and neatly designed

Small things, but nothing to be concern about.

Very easy to use, great support page, customer service is accessible and knowledgeable in regards to use of devise and software.

Historical location for drivers is only shown on a daily basis, so it is hard to go back and look at the location of each driver on a period of time, for example, a week.

Motive is a forward-thinking company. The recent rebranding shows that this is not a stagnant project. Motive is always releasing new features that add value.

I dont really have a major con to list. There are times when an ELD driving event may be logged incorrectly - often at the fault of the driver, and it would be nice to edit those events; if compliance allows it.

We have been using KeepTruckin since the ELD mandate and have been very happy with it. They are constantly working to improve and have been a great partner. The dashcam works great too. Both the back-office portal and the driver app are very intuitive.

They have been increasing the pricing significantly recently. Cost of hardware can be especially high. They don't allow you to deactivate devices or have deactivated devices on hand without paying the monthly subscription fee. That reduces flexibility significantly. They should only charge for devices that are being used.

This should be an asset to my company instead it is a constant aggravation and issue. THe system is full of issues and has never worked or been accurate a single day. the devices fail constantly the website is never accurate or intelligent . I have had the same issues for now 2 years and nothing has been done. They do not understand and customer support is not in the US and very frustrating. the equipment and tracking is never accurate. I have had to replace almost every device now multiple times and have to fight to get anything done about the inaccuracies, they refuse to realize it is an issue with their software yet in the end every time that is what is has been. You cannot rely on any of the reports to be accurate and forget trying to use the trailer tracking as it never works. The logs are always wrong showing the wrong equipment as the system does not update and never works. Unassigned miles will become a full time job you will have to hire someone to do and there devices disconnect and don't track hundreds of miles daily. the integration with prophesy and automatic check calls never work and gives inaccurate info to customers. The dispatching does not work if devices are down and that is daily so it cannot be used to dispatch as they is no way to dispatch to a rental truck or a device that is down and theor devices never work so you cannot use it to dispatch as you would be screwed daily . they are clearly not in transportation and do not understand how it works

everything

It's relatively easy to navigate and works as it should.

The wifi they sell with your elog package is 0.5gb/month and it doesnt even come close to being enough data to run an elog for a month.Motive elog is the only thing I run on that tablet.The keep truckin/motive wifi doesn't work very well at all,I normally have to run it off the hotspot on my phone.

It is a quite simple software to be used like any other.

The customer service and seller department.

Nothing actually! They are the worst. I hear that they were the worst and We decided to give them a chance but they lived up to the bad name they usually get.

It did not electronically logged which is what we contracted for. Thats the requirement by FMSCA and they don't even care that they device is not doing what we are paying them to do. No matter how much we called and complained, they did nothing except for promises. If you want to BE IN PROBLEMS with FMSCA, you can use them.

The Motive app is very user friendly and in many areas mirrors what drivers see with paper logs. Being able to see a proper grid view of events makes it easy to implement and maintain.

As with any tech, there are glitches from time to time. As a cellular based product, working in areas of poor connectivity can effect the admin view in real time, but the driver app can store and forward so usually catches up when service is obtained