Shop-Ware

Solution de réparations automobiles pour les entreprises de toutes tailles

Note globale

4,8 /5
(159)
Rapport qualité-prix
4,8/5
Fonctionnalités
4,5/5
Simplicité d’utilisation
4,7/5
Support client
4,8/5

97%
des utilisateurs recommandent cette application
Classer par

159 avis

Moïse
Moïse
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

le meilleur

Publié le 2023-08-30

Avantages

Ce logiciel est vraiment particulier et facile à utilliser

Inconvénients

J'avais un petit souci au départ mais ça va aujourd'hui

Christian
Christian
Note globale
  • Secteur d'activité : Automobile
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic shop management system. Sold itself. Wish we had made the move a log time ago.

Publié le 2018-07-10

Time savings. Better GP management. Clearer communication between shop and customer as well as...

Time savings. Better GP management. Clearer communication between shop and customer as well as between front desk and technicians. Saved on monthly subscription and maintenance fees by canceling services include in Shop-Ware.

Avantages

Easy to use. Intuitive. Felt familiar from the first use. Conceived of and built by an actual shop owner. Provides very useful data at a glance without having to run a bunch of reports. The complicated stuff is built in so the operation is simple. Digital inspections, in RO photos and videos, direct texting between RO and customer are all built in which means I saved money by dropping other stand alone services. Cloud based means I can access from anywhere I have internet access and this expands my ability to serve my customers. Cloud based means I can access from anywhere I have internet access and this expands my ability to serve my customers. Digital inspections, in RO photos and videos and text direct between RO and customer bulit in so I saved money by dropping other stand alone services. Recommendations that didn't get approved on current RO are saved and included on following work orders. Cloud servers are more secure than my shop server. Been a long time since I've been this excited about a work software.

Inconvénients

I would like the pricing displays a little different. I would like to have true menu/package pricing options. Texting abilities are slim. BUT all of these are already being worked on, so not really a big issue just a field that required an entry.

Alan
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Shop-ware

Publié le 2020-10-22

Overall, I enjoy the software. I wish there was a better payment option and the 2 issues listed...

Overall, I enjoy the software. I wish there was a better payment option and the 2 issues listed above were taken care of. I keep hearing it's coming but it hasn't come...... I have honestly been looking at Techmetric because the above issues are not issues on their platform. I hesitate to move because there is a learning curve and other hick ups involved with that change that I would prefer not to endure.

Avantages

Digital work board. I can check in on the business or help out where ever I have internet service.

Inconvénients

1. I can not share an inspection with recommendations without sharing price at the same time. This has been a big concern of mine since day 1 and still not changed. Its frustrating because I am essentially not using the digital inspection to make any sales. I'm certain my ARO would increase with this feature.

2. I can not break down labor cost by technician. This is again frustrating because the labor cost is NOT ACCURATE on any one ticket or job on a given ticket. It's just not accurate.

Christopher
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Shopware review

Publié le 2020-03-09

Great potential with some nice features. However, the program is just not there yet.

Great potential with some nice features. However, the program is just not there yet.

Avantages

The Digital inspections.
Communications with customers via text.

Inconvénients

The program has many quirks that should be worked out before charging nearly $300 per month.

brad
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

These guys are going to be an amazing software in the coming years. Get in now!

Publié le 2020-03-13

They truly care. Again, this is a software company that cares. You need to find partners to ensure...

They truly care. Again, this is a software company that cares. You need to find partners to ensure success in your business. Shop-ware is a partner.

Avantages

Shop-ware is still flexible since they are rigid like a RO Writer. They truly work to help their customers have success using the software. They are still young, so features are coming out still and some more abilities are being added. They have a ways to go on tires.

The inspections portion of the software is great. I think this is what attracted is at the start and keeps us happy every day we use it.

Overall they will work with you to get a product you want to use.

Inconvénients

Doesn't not work well for tires. You must use Quickbooks and it's hard to "balance" at the end of the day to know you have the correct cash and credit cards.

The way they setup parts is difficult. There is no pricing matrix and parts all link to a main nomenclature. They works well in certain instances, but not well in others. Everything is a give and take. Overall you can work fast within the software.

Alternatives envisagées 

TireShop

Pourquoi choisir Shop-Ware 

Pace could not keep up with the times and implement technology.

Pourquoi passer à Shop-Ware

The staff at Shop-Ware truly won us over. They worked with us for a long time to get prepared to switch. I also felt their user-interface is by far the BEST! The software is not perfect, but they have a good team behind them.
Matthew
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Program

Publié le 2019-07-25

Great product that is continually improving, highly recommend

Great product that is continually improving, highly recommend

Avantages

Ease of use, inspections are part of the software, ability to access from anywhere, customer service from Shop Ware team, monthly improvements, built in time clock, customer facing interactions

Inconvénients

lack of reporting, inventory control and transferring, lack of permissions for larger shops,

Alternatives envisagées 

MaxxTraxx

Pourquoi choisir Shop-Ware 

Ease of use, ability to make changes and improvements

Pourquoi passer à Shop-Ware

the investment they have in making the program better all the time
Oscar
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Shop Management System for today's Customer

Publié le 2020-03-06

Shop-Ware has improved the everyday operation of the shop. It has made it easy to communicate with...

Shop-Ware has improved the everyday operation of the shop. It has made it easy to communicate with the customer and manage workflow.

Avantages

This software makes it so easy to communicate, advise and present service information with all my customers.

Inconvénients

I honestly don't have any cons with this software

Ric
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Fast, customer-focus, easy to use

Publié le 2019-07-25

Support is fantastic. They respond instantly to emails or calls. Genuinely interested in helping.

Support is fantastic. They respond instantly to emails or calls. Genuinely interested in helping.

Avantages

Workflow is simple and easy for new users to learn. 90% of everything you need is in a few screens. As an online system, we can move from computer to computer and everything is in sync. The database is an open design, no need to save work or changes. Customer's get easy to understand repair orders or estimates for approval via text or email.

Inconvénients

Still needs some feature development to be on par with more robust systems.

Stacey
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Shop-Ware SMS

Publié le 2021-08-31

Great experience overall, support is very responsive and features work well, would like to see...

Great experience overall, support is very responsive and features work well, would like to see improvements in parts inventory and Added CRM features.

Avantages

Customer facing sms with powerful features to paint the value picture to your customers.

Inconvénients

Weak on parts inventory management and editing control.

roman
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Hands down best shop software

Publié le 2020-10-19

Great experience, it’s helped us get to the next level and take on more service

Great experience, it’s helped us get to the next level and take on more service

Avantages

The ease of communication with the customer is amazing. It keeps the customer updated and approvals come in faster.

Inconvénients

I would like to be able to customize the schedule and have “canned items” to post such as “off” “ out sick” etc.

Brian
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Software for Today!

Publié le 2020-03-23

Going paperless is liberating! Having customers excited to approve work is fabulous!

Going paperless is liberating! Having customers excited to approve work is fabulous!

Avantages

The most impactful feature to our shop is the seamless communication between the advisor and customer, often work is approved before our advisor's reach the customer by phone!

Inconvénients

The backend of this program is lacking in some areas: Technician needs to know how much time has been spent on a labor operation , warranty tracking non existent, need to have flexibility with hours charged VS flat rate hours, marketing and reporting are all going to need improvement...

Jennifer
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Glad we made the decision to switch to Shop-ware!

Publié le 2020-10-13

Shop-ware has been a great program for our shop. The support has always been more than helpful. I...

Shop-ware has been a great program for our shop. The support has always been more than helpful. I do wonder if the issues or glitches I have brought to supports attention have been addressed or just in the "not super important" abyss.

Avantages

Shop-ware is very user friendly. I like that the program is cloud based for ease of connecting to what's going on in my business if I am not physically in the shop. I also like the parts ordering integration. Being able to quickly create estimates has been a huge time savings.

Inconvénients

The flaws in the partnerships that shop-ware has, such as parts tech and the labor guide.

There is a glitch in the software for the camera the that deters my technicians from taking photos, which is a huge drawback for us. The software won't allow use of the flash on the tablet, the tech has to use the attachment icon to get into the tablet software to access the flash mode - too many clicks to add a photo.

Alternatives envisagées 

Tekmetric

Pourquoi passer à Shop-Ware

The communication method with the customers.
Farhad
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great service, product pretty solid.

Publié le 2019-07-29

We have been part of Shop-Ware's growth since the early days. I have enjoyed watching the growth...

We have been part of Shop-Ware's growth since the early days. I have enjoyed watching the growth and development of the software. I am glad to have given early feedback that translated to actual action.

Avantages

Ease of use, Constant improvement made by development team.

Inconvénients

Limitations on data export. Has gotten quite a bit better in last 6 months though!

Sarah
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great value, so easy to use

Publié le 2020-10-20

Great customer service, fantastic company. They listen and respond to end users, updating/improving...

Great customer service, fantastic company. They listen and respond to end users, updating/improving all of the time.

Avantages

This program helped our shop move into this century with direct digital connectivity to clients and the work that is being recommended. It has improved our shop flow and we find we are providing better, more focused service because we have freed ourselves from the drudgery of old, not very workable software.

Inconvénients

The inventory leaves much to be desired. In all fairness, I was told that it is not an inventory management program. But it would be helpful if it were better in this arena.

Alternatives envisagées 

Tekmetric

Pourquoi choisir Shop-Ware 

Wanted a product that looked and acted like it was from this century.

Pourquoi passer à Shop-Ware

More user friendly interface, greater flexibility, price and convenience.
Daniel
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Just make the change

Publié le 2021-08-25

Best we've had and/or seen. Nothing better is available.

Best we've had and/or seen. Nothing better is available.

Avantages

-AVG RO increase of 30%-actual and real ROI
-Service Advisor efficiency is second to none with Shop-Ware
-Customers love the transparency

Inconvénients

Michigan specific State Invoice requirements

Reggie
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Shop-Ware is possibly the best automotive shop management software available.

Publié le 2022-06-20

Avantages

I love the clean user interface and the continual improvements being made.

Inconvénients

I would love to see a labor matrix for older cars, and better tracking of time completed on open RO's (AKA Labor Inventory). Also, I'd love it if the inspection would allow the images/videos to be inserted directly into the line items with which they are associated.

Mike
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent POS for your auto repair shop

Publié le 2020-03-07

It has been one of the best decisions I have made for my business. It allows me to better serve and...

It has been one of the best decisions I have made for my business. It allows me to better serve and communicate with my clients and builds trust.

Avantages

The ease of using the software. The efficiencies of doing more in less time with a system that is above all other POS systems in my industry.

Inconvénients

My clients love it. From a user, Batch payments Option, parts invoices (counter sale require vehicles & mileage) are a few..

Vinnie
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CoAuto loves Shopware & you will too

Publié le 2020-10-13

Overall experience has been great, we have been with Shop-Ware for many years now and seen many...

Overall experience has been great, we have been with Shop-Ware for many years now and seen many improvements along the way.

Avantages

Ease of use from the digital inspection process & building estimates to the text to pay feature & text approval process we love what Shop-Ware offers. The customer support is always fast, friendly and helpful. Very client friendly, ease of use for clients is a plus. One system takes care of what we used to need 2 or 3 systems for.

Inconvénients

Lack of ability to add text or symbols to photos, hard to navigate the initial approval process for clients, no texting options, cannot delete duplicated parts, cores being a separate part vs included in the same line.
Estimator hours could be improved by using a better estimator, the hours are off when compared to Alldata.

Alternatives envisagées 

Tekmetric

Pourquoi choisir Shop-Ware 

Ease of use, digital inspection process was difficult to manage, needed multiple platforms to be efficient.

Pourquoi passer à Shop-Ware

Price, customer service, ease of use
Ric
Note globale
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Fast and complete estimates and workflow management.

Publié le 2018-09-23

This is a fairly new product (maybe 5 years) which is good and bad. Good in that it's modern...

This is a fairly new product (maybe 5 years) which is good and bad. Good in that it's modern software that's not compromised by having previous server based systems - it's designed to be fast and easy and it is. They are putting in new features weekly or even more often, but at this time it has a way to go to be the absolute best features-wise. For our shop, the speed and ease of use far outweighs having to use a couple workarounds. Customer service is extremely responsive and stays on any problem or request until it's done. Smart software & really intelligent, responsive and caring people.

Avantages

Complete a Repair Order in less than a minute from Customer coming in to signing the estimate
Visibility to everything going on in the shop
Quick financials by job or by individual services and recommendations, including GP on labor and parts
Solid inventory and parts purchasing management
Integrates easily and smoothly with Quickbooks
Ecom ordering systems lets me look at my suppliers' price and availability side by side
Open search routines - you don't have to flip around to different sections of the program to find something specific
Auto-populates parts from your inventory when doing estimates/recommendations
Do anything you need to from anywhere from any device. Good mobile implementation.

Inconvénients

Scheduling system is standalone and doesn't work with other calendars (Google, etc.)
I'd like more automation/notification on parts needed

Lisa
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Shop-ware

Publié le 2020-10-13

Their customer service is top notch. I send them questions all the time and they always answer...

Their customer service is top notch. I send them questions all the time and they always answer them no matter how muddled I think that question gets. We have recommended them to a couple other shops. Our customers love the fact that they see what our mechanics see with pictures and videos.

Avantages

I am new to the Automotive Industry. Shop-Ware has made it so I can understand what I am doing on both sides, front and back side. Inputting customer information is a breeze, canned jobs are quick to make and find, integrated part systems are easy to use. Pulling financial information out of the backside and understanding what I am looking at makes it easy to get what our account needs and to do payroll every week.

Inconvénients

Until we got used to the system, it was a little confusing, but their customer service was always able to walk us thru any questions we had. We still find things that we didn't know it could do. We handle sublets from other shops, so I wish we could combine repair orders so I would only have to charge the customer once for multiple vehicles instead of every time they picked up a car in a day. Would save both us and our customer on credit card fees. Was told this is in the works for an upgrade, so we shall see.

Benjamin
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Overall great product.

Publié le 2021-08-20

Avantages

I love the silent communication between the service advisors and myself. I also love how willing the Shopware team is to accepting our input and ideas and implementing things we need.

Inconvénients

The service advisors use at the VIN details and service specifications occasionally which I find inconsistently correct. You can rarely trust the engine code in the VIN details because it almost always picks the one that is first alphabetically. I have found that some of the fluid capacities are wrong as well.

Matt
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Shop-Ware

Publié le 2020-03-17

overall very pleased with shop-ware, we have learned alot about our business and stream lined...

overall very pleased with shop-ware, we have learned alot about our business and stream lined certain aspects of our processess.

Avantages

Moving to Shop-Ware, the transition was very manageable. We have 2 locations that made the switch coming off our previous system that we had been on for almost 30 years. One of the biggest things noticed that i wasn't expecting is the amount of paper and toner cost that was reduced moving towards dispatching work orders and moving them through out the shop electronically. The amount of data and kpi's that are available also gave us the opportunity to make much needed and over due changes in our business and to update our business model.

Inconvénients

We are an independent Goodyear Dealer, So the Tire aspect of the system is really the only thing lacking in my opinion. There could be a seprate tire catalog but we are making due using the parts inventory for now.

Bob
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Keeping up with technology.

Publié le 2020-03-12

We are seeing a higher percentage profit on parts despite previously using an aggressive matrix.
Lot...

We are seeing a higher percentage profit on parts despite previously using an aggressive matrix.
Lots of "clicks". I realize Shop-Ware is gleaning a ton of information that is used in the analytics but sometimes it seems redundant.

Avantages

Communication, both with techs and customers.
I like the KPI numbers, very helpful for planning
Canned jobs are nice but they take some time and effort to get set up in useful manner
Scheduling is nice.

Inconvénients

Too many "clicks" on some tasks...printing for example.
That dang box I have to constantly check so as to NOT send a copy to my customer when I start a job...please make that a preference.
Tires...need a solution for tire tax, etc

Brin
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Number 1 Fan!

Publié le 2019-07-25

My team and my clients love Shop-Ware. Shop-Ware has been a game changer for our company and we...

My team and my clients love Shop-Ware. Shop-Ware has been a game changer for our company and we believe it is a game changer for the industry.

Avantages

What's not to love. My team loves it. My clients love it. Shop-Ware allows us to offer the transparency that we need, our clients need and the industry needs. Shop-Ware allows our clients to interact with the software. This gives them an opportunity to be a part of the repair process. After our clients participate with their repair, they are hooked. They have confidence in our team and they tell their friends.

Inconvénients

I can't think of one thing that I don't like about Shop-Ware.

Michael
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Shop-Ware boosted our sales of recomendations

Publié le 2019-07-31

The ultimate goal is increased sales, productivity and profit. We get all of these as well as high...

The ultimate goal is increased sales, productivity and profit. We get all of these as well as high marks from the customers. Lots of 5 star reviews!

Avantages

The package is easy and intuitive. My staff took to it like a duck to water. Techs realized a boost in efficency and more completed hours. Sales staff tells me "it just gets better every day". Customers tell me "The dealership does not anything like this"

Inconvénients

I wish I had signed up sooner. There is nothing negative I can think of.