Shop Methods - Avis

Customer support is very responsive. Any problems are patched within 24-48 hours, and even before the patch is applied, a solution is granted for the faulty case much sooner. It's an intuitive system with very clear navigation and great ease of use.

If anything were to be improved, it would be the implementation of a more colorful GUI.

The flow, the ease and the functionality

None - haven't implemented the parts ordering yet.

What I like most about this software is the Main page, it gives me the ability to review all open invoices, estimates and jobs in progress at a quick glance. As well as it shows Revenue, invoice and payment summaries that are easy to see.

So far what i like the least about this software would be the inventory management system and p.o. issueing. But I am not really using those features yet

Easy to use, works great for our customer with the portal. Outstanding customer support that is right there when you need something or have any issues. Record keeping is a breeze and you are not forced to buy quick books or have additional software. Shop Methods is a one and done for all your software needs. If you want something changed or need a new feature that will help you use the system and make more Money. Don is the man and makes it happen. Cant say enough good about the service and support even after a few years. Easy to read Invoices for the customers leave nothing to question. Texting and Email communication features makes reaching busy and young customers easy. Ability to take notes and pictures along the way is awesome when working with an Insurance estimate.

The minute you find a con you contact them and Its no longer a con. Instead they ask how could we not only fix it but lets make it better.

The software being internet based allows me to access the information i need from anywhere i am which is important when operating a mobile business

I wish it was faster but i think it has more to do with my set up then anything else.

It is cloud based. Very simple to use with few rules, but very detailed if you want to use those details. The automated interactive texting to customers is a great time save...keeps me off the phone. Online is good too, I can work from home. And I like the subscription on a month to month with no contract.

The inventory piece is a bit basic. Could use a few more reports, they have been adding them.

Ease of use and simple design so everyone can easily learn how to use it.

None. The software is great we really love using it.