UniPoint Quality Management Software - Avis

After using several other EQMS', this was very easy to implement and deploy
Operators can pick up and use within minutes of simple training
Screens are easy to manage and teach as all look the same.
Roll-out is very easy with the modules, as they allow you to do one portion at a time.
Easy to have multiple different plants working in the same or separate databases
Forces good process be done consistently with 'tasks'
Great customer support!
Good user groups in Mid-west.

Non-conformance are 1-to-1 with part numbers AND failure modes. (i.e. RMA's are required for each part number being returned)
Base reports which come with uniPoint will not allow you to get all the data out. uniPoint will create any extra report you need, but for a small price. You can write your own reports if you have Crystal Reports Writer and someone with Crystal experience.

Unipoint is relatively simple to learn and implement. It's likely a better choice for smaller organization where resources for implementation are limited. Most modules work well and meet our needs. Integration with JobBoss ERP is helpful and does not require customization.

The document module is relatively limited. This makes it simple to implement and use, but limits capability. It is not able to store source documents. Source documents have to be kept elsewhere for future revisions. It is not able to convert the source document to pdf, once approvals are completed. Multiple documents can't be routed for approval in a packet. It does not support collaboration, due to lack of a pdf creator. CAPA, NC, Maintenance/Calibration, Training and inspection modules work better and serve our needs.

It is very User-friendly. Easy to learn. Good Customer support. Easy to manage the system. Easy to install.

It doesn't have some features I am looking at. It is more for a maintenance workshop and can't be used for other areas/

Easy to create workflow templates in the NC and CPA modules to ensure each type of situation has its tasks. The Doc control module was very easy to use to route approvals and training. Every auditor I had was extremely impressed with the software. Their response to issues was fabulous! The help files are very useful as well. It integrates seamlessly with so many different ERP systems.

I wish there was a change management or ECO module on this system to control that process. It's a huge part of an ISO or AS audit!

Single application to do "all" modules in the ISO requirements. Email connectivity for notification of task, project, corrective action, surveys and change. All the needed modules are there: Non-conformance, Document control, auditing, inspection, scrap, rework, validation. Great customer service.

Integrated ERP is not necessary in my application and considered a con. Cost compared to similar software is higher.

Ease of use, workflow, excellent support, scale-ability

Not enough recurrence outside of Tool and Equipment module/tickets

Because the modules are all built the same, it's easier to train users. It also makes moving from one module to another a smooth process.

Have to purchase an outside program to create customer reports. Program is not capable to combining reports into one large report.

The ability to create reoccurring tickets for product maintenance and testing as well as documentation trace-ability.

The appearance some times seems a bit older. The links to other places are not always as intuitive as some would like them to be.

I honestly can't find Pros, system is clunky, buggy and honestly nobody knows how to work it.

It's almost like UniPoint was made by a single Code Monkey in about an hour while he was half asleep because he was getting paid a grilled cheese sandwich and soft serve ice cream.