TimeClock Plus - Avis

I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.

There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful.
There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers.
When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

It is very user friendly, easy to train new users.

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute.
As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.

As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.

We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.

The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.

The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.

It would be great to have some other employee scheduling options rather than just by individual employee.

I love that this product allowed us to do our shift differentials automatically. We have quite complex payroll with how we pay our variable hour employees. This was the only software that worked the closest to what we needed.

I wish they were a little more flexible on custom needs. I also wish they had a little more documentation on what each of the buttons and checkboxes do.

Reasonable price; quality product -- works quietly in the background without a lot of maintenance.

I would like it to track staff competencies, training, etc. I would like an expanded version.

TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.

Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

Initially, it worked as it should...then was too expensive with no way of getting out of the contract.

The support is abysmal. They don't care about anything but their money.

TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.

Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.

I like the format of the website and it has many functions, unfortunately not all work as well as they should

Customer service is especially terrible. The support team for the most part could not be any worse. Our account rep changed and she has no clue what she is talking about.

The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.

We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.

The software is easy to use and links well to our church software. It has everything we need and more for keeping track of employees work hours. It has many reports that are accurate and useful. It is easy to navigate through and the performance and speed is quick. The tech support is fast and they are able to easily direct you to a solution.

There are way too many features that we don't need to use but that are available for those who do.

I like that my school has the software on each computer. It helps to be able to clock in from your classroom as opposed to walking to find a time clock.

I love the software, but the thing that I like least is the amount of "clicks" it requires just in order to clock in or out. The software asks a series of questions before you are able to perform the task.

Tracking hours and reporting PTO , Sick, and Vacation

Cost and learning curve. Took a bit to get everyone onboard.

Can be used from remote locations and different job codes can be added.

Not easy to add notes to time punches and fairly complicated if all the functionality is not needed.

I like how the overall layout is designed. Easy to navigate through out. Everything you need to know is right at your finger tips.

Every time there is an update you can not go to the section you want to because you have to select you agree in order to see your information. Its not bad but if your in a hurry or pressing for time I can slow you down.

Home page. We like all the information/data was shown on the home page. We fill it's a great product for the cost.

It's hard to figure out the vacation time for salaried employees. It does not seem to calculate correctly for us. There is no way to alert us when an employee is approaching overtime unless we are in the system.

TC is really easy to use and interacts with our financial/payroll system perfect. TC is constantly improving features based on customers feedback. Customer service is superb!

There are some features in leave request I would like to have changed but does not keep me from using it.

I like it's ease of use to our everyday employees that may not be as tech-savvy. It's pretty user friendly on the day to day level.

You need a tutorial in pulling employee reports and getting the correct information you are looking for.

Hands down, best support team I've ever worked with - I cannot say enough about them, how tentative they are, how professional they are and how much they'll work with a client to resolve issues.

Nothing negative! I haven't found anything I dislike...

We started using Time Clock Plus last year and it has made tracking our hours and vacation time WAY easy. It's simple to use and learn and keeping track of our personal time, sick days, and vacation days. Employees can keep track of their hours and logging in and clocking out is a breeze.