CandyBar

Solution de fidélisation des clients pour les magasins physiques

Note globale

4,6 /5
(8)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,4/5
Simplicité d’utilisation
4,6/5
Support client
4,9/5

100%
des utilisateurs recommandent cette application
Classer par

8 avis

Deborah
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Loyalty Program

Publié le 2019-10-19

The customer service has been absolutely great with answering questions or concerns at my intial...

The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.

Avantages

Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.

Inconvénients

I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.

Alternatives envisagées 

Workplace from Meta

Pourquoi passer à CandyBar

The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything.
Kelly
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Candybar is a super easy loyalty program with good functionality

Publié le 2018-08-01

we don't have to print loyalty cards anymore

we don't have to print loyalty cards anymore

Avantages

Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok

Inconvénients

there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.

Diana
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Good

Publié le 2020-11-20

Avantages

Customer Service: Good attitude and fast and concise responds from Mardie

Inconvénients

There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team

Laura
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great support!

Publié le 2022-03-17

Avantages

The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address.

Inconvénients

The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement.

Stephanie
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Candy Bar for a Loyalty Program

Publié le 2019-09-25

Pretty good plus great after sales services by the team behind Candy Bar

Pretty good plus great after sales services by the team behind Candy Bar

Avantages

It’s ease of use and easy for our operations team to understand to use.

Inconvénients

Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn

Bea
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

CandyBar Review

Publié le 2019-02-20

Integration of customer database among different platforms and outlets.

Integration of customer database among different platforms and outlets.

Avantages

It's very accessible and the customer support is very responsive.

Inconvénients

Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this.

sally
Note globale
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Excellent loyalty Program

Publié le 2019-12-13

Avantages

Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly

Inconvénients

Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue

REINALDO
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A robust business card

Publié le 2020-07-22

Avantages

Being able to interact with my clients in a happy way makes them always return.
Great application that helps me control the flow of my sales.

Inconvénients

It still needs some improvements, especially in the area of ​​Membership Management and Recommendation Tracking, but it does what it promises