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246 avis
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great bang for the buck!
Publié le 2019-05-13
I like getting automated payments from tenants. I also like how they notify the tenant if rent is...
I like getting automated payments from tenants. I also like how they notify the tenant if rent is due, or late.
Avantages
Once you get in, the system is easy to track tenants. From their payments, to invoices. I like that.
Inconvénients
Its hard to get the tenant set up for online payments. You have to almost walk them through it and follow up several times.
Réponse de Avail
Hi Greg,
My name is Robert and I'm one of Avail's Community Managers. I just wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review)!
Many landlords have reached out about offering more resources during the tenant on-boarding process. We've made it so that, during the tenant on-boarding process, many instructional emails are sent; this said we are working to provide further in-app steps to hopefully make things a bit more intuitive for tenants who are just getting started.
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Gestion des investissements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
Great software for starting out
Publié le 2019-12-06
As a family investing in multi-family properties we're wanting to manage them ourselves but we're...
As a family investing in multi-family properties we're wanting to manage them ourselves but we're also starting from scratch. Avail is a great option for listing, leasing and rent collection, which is a HUGE help. It's not perfect but for the price I think it's the best option right now. I'd recommend for anyone with small portfolios or just starting out.
Avantages
The software is great about streamlining processes. It takes something like listing the property, which could take hours to post to individual sites like Zillow, Apartments.com etc, and lets you post in a matter or minutes.
Inconvénients
The software can sometimes feel like a hammer when you need a scalpel. When you post your listings the software will scrub out anything that looks like contact information. I assume this is because they want all the communication captive in the system. This is in theory but it forces us to use clunky lines of communication while simultaneously trying to make a first impression with prospective tenants. There are enough examples of how that manifests itself that my newest tenant just moved in and isn't exactly thrilled when I tell her we have use Avail for certain operations.
Réponse de Avail
Hi Christopher,
Robert here I'm a Community Manager with Avail. On behalf of the team, I just wanted to say thank you so much for the thoughtful feedback! We really do appreciate hearing from valued product users like yourself.
Furthermore, I did want to also sincerely apologize for any issues that you might be running into in terms of the platform not being as fluid as you'd have hoped/being clunky. We always strive to provide users with the as excellent of an experience as possible, and it sounds like this was not the case in your instance. We're making a lot of exciting changes, but in order to keep us humble and make sure we're moving the product in the right direction, I'd love to learn a little bit more about what you think we could improve.
My email is [email protected]. Please feel free to email me at your earliest convenience. All feedback is greatly appreciated and goes a long way! Thank you so much again.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 0.0 /10
Too many basic tech 101 errors not caught and explained to users. just generic error messages.
Publié le 2021-07-26
See Cons.
Stress imposed and the need to share extremely sensitive documents by email to get...
See Cons.
Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple phone calls for each application and to each party is an extremely poor experience, Lost opportunities, and put our personal information at risk, all with zero outcome and benefit.
Avantages
ez to launch. that is it.
wish I could say more the review requires more letters so am just typing more.
Inconvénients
1) poor attention to catching user errors and explaining the problem to fix so user can proceed.
2) lack of awareness of use cases that real life users experience. Seems you cant live at same address 2x in past, cant own an address other than your current address. cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating will get stuck with a mysterious error and no explanation (which mean no foreign people can apply, which is some regions is an illegal restriction to impose.. but this software is by lack of function imposing it)
3) API (Application connection) hand of from Avail to Transunion is horrible.. sometimes TU get some info, no info, all info.. whatever the case.. the user gets no feedback.. Software that guarantees phones 4+ phone calls to 3 different parties Landloard, Software, Credit Check Company... is NOT a software Solution,, it is a Problem.
4) UI/UX lacking basic feedback.. can I save. can I come back. how do I go forward, did that work... Im stuck, now what...
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing site for landlords
Publié le 2022-06-27
Love it.it is free and gives my listing more exposure
Love it.it is free and gives my listing more exposure
Avantages
Free to use.auto populates 12 other sites, so get more leads as landlord. One stop shop does credit and eviction report.
Inconvénients
Hiding the apt number, so people don't knock on an occupied property
Réponse de Avail
Hi Tamara, thank you so much for putting time into this honest review. We genuinely appreciate your feedback and are happy that Avail has been able to help with making your rental property management process easier. We've also gotten this point of feedback before about being able to hide the apartment number, though listing syndication to partner sites makes it so that the exact address has to be provided. That said, it is a fair point to make and I will be sure to provide this point of feedback to the team to keep it in mind for future considerations. Thank you so much and please let me know if there's anything else we can assist with. Kind regards, Robert B. - Community Manager @ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Keeps your home rentals organized
Publié le 2019-11-05
Avantages
The following are not in any order of importance. (They are all important>)
* Lease signing (paperless)
* Can customize your lease using state specific template
* Avail reminds tenants when rent is due. My rent is paid on time by my tenants and I dont have to do anything.
* Tenants pay rent using ACH transactions
* Listing your available rentals is easy
* Prospective tenants complet rental application on line (no work for me to input data)
* Tenants pay for background / credit check (I don't have to collect money or do anything) and then Avail sends me the applications
* Avail reminds me 60 days before lease expires (I don't have to remember anything)
* Maintenance portal for tenants to place maintenance requests
* Avail provides a simple to set up marketing website for my properties
Inconvénients
The state specific lease for my state (Florida) was pretty basic and had some typos. I have spent a lot of time improving the lease for my requirements. But it is easy to edit and make changes. Once you do your first lease, you can clone it for your other properties.
Réponse de Avail
Hi Eric,
Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
Feedback like yours makes it possible for us to make the necessary improvements; my email is [email protected]; in addition to some simple lease fixes, please feel free to let me know any other constructive feedback you might have so we can make that feature stronger.
Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is [email protected] -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I really like Avail, and it's improving
Publié le 2019-05-10
I have rented property for two years, starting with one and now have four properties. Avail has...
I have rented property for two years, starting with one and now have four properties. Avail has worked as sort of a rental guide for me. From listing, to lease, to collecting payments, Avail has helped me run the flow of being a property owner/manager. I feel like I look more professional to tenants and it keeps me at an arms length on the day to day issues.
Avantages
I like:
Support: open a support ticket and they respond within a couple of hours AND solve the problem.
The notifications it gives tenants when rent is due and when they're late.
The ACH payment system
The listing tool to list my rental on numerous sites with only entering the information once.
Inconvénients
-The lease tool can be a little clunky.
-Lease renewals are a bit difficult to figure out.
-A tenant moving to a new unit I manage with a new lease was hard to set up or figure out.
Réponse de Avail
Hi!!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and that can lead to a not so great experience. For this I do sincerely apologize. We are working on several lease updates and other bug fixes. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use software for new landlords
Publié le 2018-07-28
Easy collections management, automatic payments and lease renewals.
Easy collections management, automatic payments and lease renewals.
Avantages
Although Rentalutions offers a ton of functionality, I like how easy it is to setup a payment schedule. Cash flow is important as a Landlord, and Rentalutions will send tenants reminders about payments if not made before a certain date. The landlords also get notifications when payments are made and notified regarding the date of deposit in their account.
Inconvénients
I wish there was a way to trim down the functionality. The new UI is slick, but I really only use about 25% of this product. I find that the screens are a little crowded now.
Réponse de Avail
Hi! Robert here; I'm one of Avail's Community Managers. Thank you so much for the thoughtful feedback included within your review. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come.
As for the UI feeling a bit crowded, I do sincerely apologize for that. We're currently working on a few product automations and updates so to make the on-boarding process even more intuitive.
Reviews like yours are central to exploring how we can make things better. If you have any questions or need help within your account, let me know. My email is [email protected], and I'm here as a resource for you.
Kindly,
Robert Bates
Community Manager
@ avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great value
Publié le 2019-05-07
It’s simplified and sped up the leasing process. Helps with putting together a contract easily and...
It’s simplified and sped up the leasing process. Helps with putting together a contract easily and making minor modifications where appropriate.
Love the automated emails and reminders but also the flexibility and control over the emails
Avantages
Ease of use
Digitize the experience for landlord and renter
Inconvénients
Just a few minor things - changing name on contract in middle of lease. Sort of like a contract adjustment but not a deal breaker.
Réponse de Avail
Hi Nathan! Thank you so much for the thoughtful feedback. Believe me when I say that your feedback is something we take to heart as we try to improve our product and provide an experience that users will love for years to come. Many DIY landlords join Avail for the very reasons you mentioned, and as we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. I'll also inquire with my tech team about adjusting the lessor/lessee contact information (typically this isn't something the system allows since it is a legally binding agreement - so we definitely will need to look into this). That said if you have any questions or need help within your account never hesitate to reach out to us; we're here as a resource for you!! :) - Kindly, Robert B. - Community Manager @ Avail
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
BAD Customer Service
Publié le 2023-03-02
It can be easy to use and maneuver but not all tenants may have the capability to use the system....
It can be easy to use and maneuver but not all tenants may have the capability to use the system. My tenant also got charged an additional $94 and could not figure it out. I had to give him credit on his rent for the amount he was charged.
Avantages
I like the fact that it was easy on my end but not so much for the person leasing from me.
Inconvénients
The person leasing from me had to submit a photo with a paper with today's date, and it was not done correctly, so the system rejected it. The tenant did it again correctly, and it looks like it was okay, but now the tenant's account is locked. No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him. I email the company, and automation gives solutions, but that is not what I need. I have left messages to return my call, and no one returns my call. I really liked this program but was very disappointed with the customer service.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Product
Publié le 2019-11-05
Avantages
It’s got a ton of options and the cost is extremely competitive. Very intuitive.
Inconvénients
Don’t want to pay for services as an individual user.
Réponse de Avail
Thank you so much for the thoughtful feedback. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio.
Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent apartment management system for sole proprietors
Publié le 2021-11-05
Avail has an increasingly good customer service team for us as owners/managers and for tenants...
Avail has an increasingly good customer service team for us as owners/managers and for tenants alike. We regularly offer suggestions to Avail for improvement and believe they take our suggestions into consideration.
Avantages
The cost is affordable. We can use and adapt Avail's model lease to create excellent, personalized leases and rules and regulations. Most importantly, Avail provides lease language specific to our state. We were able to set up the structure for managing our 20 apartments in a reasonable amount of time. When we ran into a glitch, we simply called Avail and they walked us through. We use Avail for advertising apartments, leases, and for receiving and tracking security deposits and rental payments.
Inconvénients
It would be very helpful if Avail offered an accounting process that easily integrated with QuickBooks. It isn't easy to download and provide easily understandable payment records each month. Thus we create our own spreadsheet that we provide to our accountant. We have recommended that Avail offer a limited access option for our accountant to view payments for security deposits and rent, and hope this happens soon.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Simplified, easy to use
Publié le 2019-11-05
great tech support and made being a landlord easier. Just requires some polishing. Refer to the...
great tech support and made being a landlord easier. Just requires some polishing. Refer to the cons area.
Avantages
-listing is simplified
-personal marketing page to quick link places not on listing
-leasing is simplified
-online payments
Inconvénients
-needs to be able to break down to individual room rentals. I rent rooms to students in my home, and it splits it up as an apartment or some weird format. When it goes to online listing, it doesn't matchup correctly and people believe its the whole house for rent.
-listing syntax needs to be worked out. seems like what we input in avail doesn't always translate correctly to zillow or zumper listings.
Réponse de Avail
Hi Quoc!
Thank you for taking the time to write such a detailed review of Avail. I can't begin to thank you enough. Feedback like yours makes it possible for us to make the necessary improvements so we can provide nothing less than a top-notch experience.
My email is [email protected]; just to clarify, our platform is designed for property owners with standard rentals rather than individual rooms for rent (many of the partner sites have restrictions on listing rooms for rent as well). Still, we want to be sure to provide a balanced experience for landlords across the spectrum and your feedback is very valuable to us.
Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is [email protected] -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A must have for rental owners and managers!
Publié le 2019-11-05
So far the customer service and support has been great. Any time I need anything or have a question...
So far the customer service and support has been great. Any time I need anything or have a question the team has gotten back to me quickly. Easy to use and has really improved my ability to manage my rental.
Avantages
This software adds ease to both the start of the rental process (application review and acceptance) as well as ongoing support of the rental. It allows for electronic payment collection and can allow for multiple payers for a single unit to take out the guesswork of who still needs to pay and removes the need for one tenant to carry the burden of payments. This software allows for customization of what is required, how payments are processed and tickets that can be cut and addressed in the portal.
Inconvénients
There are some additions that could improve the software including integration of payments to utilities and auto payment requests, addition of an app for on the go management.
Réponse de Avail
Thank you so much for the 5-star review, Shaina! Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it.
As for integration of payments to utilities and auto payment requests, just to clarify there are some things that we make standard in order to give landlords more flexibility. Since utility costs may vary from month to month, a landlord will need to manually add that fee in. Still, I certainly understand the need and will be sure to pass this information to my head of product. Also, a mobile app is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words!
If there's anything we can help out with, please feel free to reach out!
Best,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great enabler
Publié le 2019-11-05
Is was one of the very first adaptors it enabled me to expand my business beyond what I could have...
Is was one of the very first adaptors it enabled me to expand my business beyond what I could have without it
Avantages
Designed with small business rental property owners in mind, full cycle management from advertising and listing to deposit rent and submit service requests
Inconvénients
Lack of mobile app, but the internet application is mobile friendly
Réponse de Avail
Thank you so much for the 5-star review, Amgad! We definitely want to make the rental process easier for landlords and tenants. Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it.
As for a mobile app, that is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words!
If there's anything we can help out with, please feel free to reach out!
Best,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One Stop for all of Your Real Estate Needs
Publié le 2019-12-06
Avantages
Working with our tenants has never been easier! Avail makes communication simple
Inconvénients
The options for advertising vacant listings could be improved upon but not bad overall
Réponse de Avail
Thank you so much for the honest review, John!! Believe me when I say this is the type of feedback that really helps us to improve the platform. Personally, I am super thrilled to have you as a part of the Avail community and if there's anything I can do to help provide a better experience, please feel free to reach out directly ([email protected]) -- if you have any additional feedback about our listing feature, I'd be more than happy to share that with my product team.
If you need anything else, please feel free to reach out to us and thanks so much again for choosing Avail. - Robert B., Community Manager at Avail.co
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great rental mgnt software
Publié le 2019-12-06
Easy to buy, set up and use. 8 out of 10.
Easy to buy, set up and use. 8 out of 10.
Avantages
Simple to set up
Great lease set up and legal advise.
Easy for tenants to pay their rent.
Inconvénients
No repair person setup for tenants to call when repairs are needed.
Réponse de Avail
Hi Mike,
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you so much for leaving such a thorough review of our product.
We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction.
I've personally made note of the issue of adding a contractor/repair person; typically this individual's contact info would be added from the account settings page. Still, I understand that it could be a little bit more straightforward, and I do deeply apologize for any confusion! Please feel free to send this along with any other constructive feedback over to me ([email protected]). I'll definitely get this over to my Product team.
Thanks again and keep in mind that we're always here as a resource for you! :)
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Property management made easier
Publié le 2019-11-05
I love the product
I love the product
Avantages
Easy to receive payments and track all payments
Inconvénients
Apartment pay twice same. Andress but pay twice a
Réponse de Avail
Marcus,
Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team, we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could be super easy, especially for property owners who have decided to self-manage their REI portfolio.
In regards to any difficulties you may have experienced when using our platform, I'd love to learn more about what we could be doing better. This is the type of feedback that will help us to remain competitive and will enable us to provide a better all-around experience for our customers.
Again, I can't thank you enough for your glowing recommendation and feel free to reach ou with additional feedback. My email is [email protected]. Please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail!
Best
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great
Publié le 2019-05-07
Avantages
I like the customer services response with any questions .
Ease of use .
Inconvénients
If you can add accounting software along with it and provide direct schedule E form for reporting.
If Rent ACH transfer time come down.
Réponse de Avail
Hi Vikram!
Robert here? I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)!
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); and while I know that additional accounting features are on our product roadmap, I don't have an exact date on the release of those features as of yet. That said I do sincerely apologize for the delay.
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Exactly what I needed for Property Management
Publié le 2019-12-06
This is perfect for what I need for my small business. I just wanted a program that was easy to...
This is perfect for what I need for my small business. I just wanted a program that was easy to work with, my tenets could set up their accounts for payments, and I could easily watch the accounts. I also like the ease of access for all my houses or just one house, and how I can keep my contracts, repair requests, and payment online. This was perfect for everything I needed in my company.
Avantages
I love how easy the program is to use, the direct deposit option, and how its customizable for what I need. I can change lease prices per month, I can see if a payment is declined easily, and I can quickly check all my houses.
Inconvénients
When I needed to change the rent price I had to cancel the whole thing and put in a new 'lease'. Once its set up for tenets changing items in bulk is not easy .
Réponse de Avail
Hi Jen,
Thank you so much for the thorough feedback. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've personally noted the rent-price change issue and have also relayed that to my team.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail!
Best,
Robert B.,
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very good product with Great support
Publié le 2019-09-01
small landlord rental software that is so cost effective we cant afford not to use it- centralized...
small landlord rental software that is so cost effective we cant afford not to use it- centralized records, of maintenance and payments, leases , and tenants .
Avantages
ease of use, price and most of all superb customer support
Inconvénients
Wish it had accounting integration or add on.
Réponse de Avail
Hi Kevin,
My name is Robert and a Community Manager here at Avail. I just wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for taking the time to write such an honest review)!
We are thrilled to hear that you're finding the platform easy to use, that the price works well for you and that you had such a good experience with our CS team. This said we are working to provide further in-app tools to hopefully make things a bit more manageable from an accounting standpoint. While I can say that this is on our future roadmap, I don't yet have an exact date.
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great For New or Inexperienced Landlords
Publié le 2021-09-29
Avail has given me added confidence as a landlord and made it possible for me to keep my landlord-te...
Avail has given me added confidence as a landlord and made it possible for me to keep my landlord-tenant relationships professional.
Avantages
The Avail software provides legal documents that you can edit and customize. It also walks renters through the steps to pay online. You can track expenses by unit, and BEST OF ALL… when you have a vacant unit there is no added charge to upload your photos and advertise it on all of the standard rental sites. The software lets you accept online applications and schedule showings to find your new tenant.
Inconvénients
I would like to be able to use the Avail lease with tenants who do not use the internet. At present the system doesn’t allow that, so I have had to download other software to convert the Avail lease to word and edit it, then upload a scanned copy after signatures are added. It would be nice if there was a way to just do my editing online in the Avail software and print it as an “Externally Signed Lease”.
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great for rental properties
Publié le 2019-05-08
Avantages
I like that it is affordable and makes it easy for tenants to pay online. Most rental properties I am aware of are difficult for communication and you need to mail a check or drop it off. It's also great for creating and signing leases without having to worry about meeting or mailing paperwork back and forth.
Inconvénients
The interface seems a little cluttered, but that could simply be because I don't use all of the functionality. I do "x" out of some recommendations and such that seem to always come back.
Réponse de Avail
Hi Joe!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and can lead to a not so great experience. For this I do sincerely apologize. We are working on 'decluttering some of the user dashboard to make it a bit more intuitive - more on that to come). I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I have been using Rentalutions for 10 months to manage a property with 5 units.
Publié le 2017-06-12
Takes a lot of the guesswork out of property management.
Takes a lot of the guesswork out of property management.
Avantages
Listing available apartments on multiple sites all in one go, as well as creating new leases is extremely simple and flexible.
Inconvénients
Web-based software is naturally susceptible to local and national internet outages. Rare, but when there is a problem, the software is entirely unavailable.
Réponse de Avail
Hi Timothy,
Robert here? I'm one of Avail's Community Managers. Thank you so much for the thoughtful feedback included within your product review. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come.
As for the outages, I do sincerely apologize for any hassle this may have caused. You are 100% correct, web-based software is naturally susceptible to local and national internet outages. That said we're currently working on a few product automations and updates so to make product status notifications even clearer.
I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]) and we can go from there! Happy to be a resource for you when I can.
Kindly,
Robert Bates
Community Manager
@ Avail.co
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent
Publié le 2021-12-30
Very helpful
Very helpful
Avantages
The website is very easy to work with, it’s doing 80 % of my work. The website works with another rentals websites and it’s posting al my rentals everywhere by it self.
Inconvénients
Everything works perfectly, I don’t want to change anything there
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
level of confidence
Publié le 2021-05-15
greater level of efficiency , I have put more time back in my day !!!
greater level of efficiency , I have put more time back in my day !!!
Avantages
flexibility of features, ie toggle switches best suited for my biz. auto direct pay, reports , on line apps
mountainous portal , great response time !!!
Inconvénients
would love to see the back end accounting integrated into the front end , this way I can only use one system as now i utilize Q books for accounting .
