OpenSesame - Avis

We love the access to diverse e-learnings, the continuous upgrades like smart lists, and the amazing customer engagement support team. OpenSesame continues to step up its game.

Well they have a great variety of courses we are always hoping for more, especially in our global company languages (we have over a dozen languages).

First, the enormous variety of courses available makes Open Sesame indispensable for our organizational training needs. Next, since we a re a multi-national company, we need to have training in a variety of languages. Third, the availability of compliance related courses really helps to increase the value of our Plus subscription. Last, the Curation Team at Open Sesame is a huge value-add. the yare quick, professional and reliable.

Occasionally, courses are obsoleted or made inactive and we do not receive advance notice of these , outside of PPU courses.

What I love the most about OpenSesame is that they not only have great content to pull from (and plenty of it), but their support team behind the product is amazing. They can help curate content for you, as well as suggest content that works for your needs.

With some languages, there seems to be more limited options. But they are working on growing this all the time.

There is a wide variety of training content available from multiple publishers and OpenSesame is constantly added more. Another big pro is the option to demo courses before buying them. It's very helpful that demo courses come with the option to assign to multiple users which enables my entire team to review the training before we are sure we want to purchase. Their support team has also been fantastic - response time is always quick and they are sure to follow up if they haven't received an updated within 24-48 hours.

In the past there has been limited availability of international versions, as well as alternative languages for those international courses. However, within the last year, there has been an increase in availability, likely due to demand.

Opensesame has a lot of choices in their courseware. We have found many modules to use for our company.

Sometimes it is hard to find what you are looking for. I just wished the courses were more standardized.

OpenSesame offers thousands of e-courses. More important, the sales and customer service teams worked together to provide tailored solutions. All I had to do was send a list of competencies so they could create learning paths.

The classes are general. Most topics you can find on YouTube or by searching the internet. However, you can add the organization specific courses within OpenSesame.

Open Sesame provides a ton of content that can be curated and added to our LMS. Our L&D team consists of 2 employees supporting over 5000 employees, so we don't have much time for content development. When someone asks for content on a particular topic, we are able to easily find a course, download the SCORM file, and add it to our LMS.

It would be nice for system admins to be able to preview an entire course before adding it/purchasing it.

The vast catalog that is part of OpenSesame+
Amazing customer service.

Hard to search for courses and administrative interface.

I like that they have a wide variety of courses on different subjects from different vendors. You have everything from safety to compliance to soft skills or professional development courses.

Wish there was more options for compliance courses.

The content is incredible. I am able to work on several Project Management courses and get credits. I've also had an incredible experience with their leadership content.

Some of the content is significantly lesser quality than others. You have to sometimes dig to find the good stuff. They do give recommendations though.

Easy to use, very intuitive and user friendly

Not necessarily the software functionality but am always seeking more and broader content

It is very easy to look through courses and see which ones have the best reviews. Also, clicking on a course gives you all the information needed including quizzes, time to complete, etc.

This may be more related to our LMS but it would be nice if the picture of the course could carry over to the software we use for our LMS. Now I have to locate the picture, save it, and add it to the course separately.

it covers what is necessary from a training perspective

God awful slow, not user friendly in the least bit. Easiest to go to next page, then go do something, and come back, read, repeat. It needs to have a button to speed things up.

I love the search function and the ability to create lists. The smart list feature is amazing! It saves me so much time searching for courses. I love the course demo feature as well. Being able to see the course first adds great value to me.

I dont like the fact that I have to title the SCORM files after i download them. This step is quite time consuming when I have to download and re-title each file. However, I have found a quick system for completing this step. Would like to see in the future a fix for that.

Large catalog
Content fresh
multiple content providers
swapped out courses that aren't being used qtrly

Not being able to use a coupon system for prepaid. Like a gift card so a business unit can purchase in advance and provide to employees on a case by case need for paying for content outside of the Plus subscription.
Not having course meta data as part of the .zip package file

Still looking into any issues we may have found with flash based content.

Pros:
Plentiful course catalog
Dedicated customer service representatives
New courses monthly.

Cons:
Some outdated courses

There are tons of courses to choose from and OpenSesame makes it easy to build a program with their curation services.

Nothing, I like everything about the product and service. I have gone to two conferences where they were and if I wasn't using the product I would have after meeting them.

I like the multiple vendor offerings and topics.

The system is very slow and hard to navigate.

Great variety of topics selections to choose from on a daily basis. I would recommend to my colleagues.

It would be nice to see more time relevant topics as it happens in the workplace and around the world very timely.

The ease of use and ability for employees to quickly get their training needs sourced for those living remotely.

Sometimes the training providers are not the best or outdated materials. Especially for data and coding training, not up to the market standards.