Track-POD

4,6 (107)
Solution de suivi des livraisons et de planification des itinéraires de véhicules en ligne

Note globale

4,6 /5
(107)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,4/5
Simplicité d’utilisation
4,5/5
Support client
4,4/5

96%
des utilisateurs recommandent cette application
Classer par

107 avis

Yamine
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Avis trackpod

Publié le 2022-09-07

Avantages

Permet de structurer la livraison et les livreurs

Inconvénients

Pas de gestion sur la consommation de l'essencd

Aaron
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent POD software

Publié le 2018-10-06

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

Avantages

Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

Inconvénients

The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.

Réponse de Track-POD Traduire en Français

Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.

Jordyn
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Track Pod is helpful

Publié le 2022-09-26

Track pod is brilliant I would highly recommend to any food business that delivers hot food as it has made my life so much easier and customers happier !

Avantages

I like how easy I found it to use. As a manager of a busy shop my time was taken up dramatically and with the introduction of trackpod I have a lot more time to do other things! I like how easy it is to create routes with multiple orders on! I also like how I could train other members of staff on it easily .

Inconvénients

The only con I would say is that it sometimes glitches and my drivers tracker will say they are somewhere when they are not however this is only every so often.
And from a drivers point when they are new they find it hard to use so takes some getting use to.

Michael
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Review

Publié le 2022-09-20

Avantages

Track-POD delivery system is absolutely amazing, it met up with our companies needs.

Inconvénients

The live tracking isn't exactly in real-time

Utilisateur vérifié
Note globale
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 7.0 /10

Good but not Perfect

Publié le 2019-07-03

Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had to buy a seperate app for route tracking.

Avantages

Auto routing. Customisable POD. Drag and drop.

Inconvénients

advanced version not worth extra money. Will drop back to the basic license next year. Would be very helpful as Manager to have a app to see where the trucks are up to - location and status (ie supervisor version). Can’t edit job in route (is need to remove first). Auto generate new delivery job (ie for next day) for failed deliveries

Have to add a fake job to start and finish to close the route loop and estimate return time.

Réponse de Track-POD Traduire en Français

Thanks for your feedback. We are constantly working to improve our route planning tool to provide an easy-to-use solution with excellent user experience interfaces. The updates will be coming soon.

6 August 2019 - We are glad to inform that you can edit a job in a route (no need to remove from list), move the order directly in the route to another route using drag-and-drop.

João
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Review ChefPanda

Publié le 2022-08-31

Avantages

Is great to plan and optimize routes for our couriers

Inconvénients

I would like to add on the map a pickup point and have a sumary of an order to see which pickups the order has.

Francisco
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product for the value.

Publié le 2022-08-31

I am please with the ease of use of this app and the reliability of its use.

Avantages

With with this application I've been able to maintain a high level of service. I have also been able to secure many more government contracts where they require tracking. I would recommend them to anyone.

Inconvénients

Not many there have been few bugs that work out in general good product.

Réponse de Track-POD Traduire en Français

Hi Francisco,
Thank you for sharing your positive experience with Track-POD software!

Amanda
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best software for POD

Publié le 2022-09-07

This software brougth to my company so much benefits. We are loving to use it. With it, we are able to control all the external process. It brought more confidence to our clients that receive immediatly the signed document by email.

Avantages

The most impactful feature for my company is POD - Proof of delivery. This is perfect to control all deliverys and colletcions without using paper. We can see online the logistic and check photos and signature of who received. It is a very good software!!

Inconvénients

I think they could improve the report. For uso to be able to verify the role route in a unique report, with all informations of deliverys and colletcions.

Réponse de Track-POD Traduire en Français

Hi Amanda,
Thank you so much for sharing your detailed feedback on Track-POD features and solutions, we're proud to power your logistics operation!

Christopher
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great bit of software that has really taken our company to the next level!

Publié le 2022-08-31

We have been using TrackPod for nearly a year now, and it has really helped us grow our own delivery, to the point we are doing extra delivery runs.

Avantages

We deliver our orders on our own vehicles, we were originally just looking for a POD bit of software, and four Track-Pod which has given us everything in one. We are able to plan routes to make them cost-effective, have multiple drivers, and also keep our customers updated!

Inconvénients

Be great if it could link with our e-commerce platform in some way to help update customers with the progress of their order, and also to update them that their order has been delivered. At the moment this is all manual.

Justin
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Software

Publié le 2022-09-07

very good communication and customer support.

Avantages

It provides many features and the latest update of the pin point improved even more

Inconvénients

it need to have more integrations with cheaper packages

Réponse de Track-POD Traduire en Français

Hi Justin,
Thanks for sharing your feedback!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

a good starting point for tracking deliveries

Publié le 2022-08-31

pretty good for a starting point, we have got stuck a bit with new features we need that they are not willing to provide.

Avantages

it gets the results we needed for stage 1. accurate LAT/LONGs. Is a big step up from paper based systems

Inconvénients

it still feels a bit home made. some functions just dont work and the customer service always pushed the responsibility back on us, rather than work us through them.

Ahmed
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Great product. Terrible customer service

Publié le 2020-05-12

Negative. I truly think you need to listen to your customers more and not just focus on the money.

Avantages

Ease of use. Tons of features. Integrated with Shopify easily and allows orders to be fulfilled. Driver is tracked via gps and notifications are automated. But of a learning curve but good features overall

Inconvénients

The software isn’t the issue. My problem was with the customer service. I had purchased an annual membership right away, without even taking advantage of the trial because the trial version doesn’t give you the full features. After that. I added a second driver thinking it was monthly subscription (which made sense as it was an option when you signed up the first user). Only to find out I got charged the full 560 Canadian right away for the second user. When I tried to cancel this (my company is still new and we do not need two delivery drivers at this time). I got so much push back from the rep or [SENSITIVE CONTENT HIDDEN] or who ever it was basically telling me not to bug them again and it’s too bad. They ignored my emails pleading them to do the right thing. It was clear. And as a business owner I would have done the right thing. It’s too bad as this is a good app. I wil absolutely not continue once my subscription is through and would not recommend this.

Dave
Note globale
  • Secteur d'activité : Emballage et conteneurs
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Completely satisfied, this software greatly improved the customer experience

Publié le 2022-09-14

Savings in efficiencies primarily, customer trust in the information we are providing and the ability to provide the information quickly.

Avantages

We moved from a manual, time intensive process to real-time information. Not only was this software beneficial to our customers, it was a time saver for our internal team members.

Inconvénients

Now that we have our fleet managed by this software, it would be great if we could tackle the remaining gaps. Most of our issues are now with 3 party carriers for outbound and our vendors for inbound - it would be great if we could get close to mandating this software to these partners even if we had to carry some of the cost burden to do so (even if it was with our top partners), I'm sure we'd save it in efficiencies. Is there linking ability and information about the ability to do this?

Réponse de Track-POD Traduire en Français

Hi Dave, thanks for leaving a review, we'll keep working to make Track-POD an even better fit for our customers.

john
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Track POD Essential to our business

Publié le 2022-08-31

Without this software our job would be a lot harder.

Avantages

This is one software product that meets all of our needs from routing to delivering.

Inconvénients

The only con is that photos of deliveries are not at a high resolution that we require......other than that everything else is very good.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

MVGL feedback

Publié le 2019-07-09

We have centralized routing function in our organization and we have faster routes planning process

Avantages

Automatic secondary routes creation, POD functionality

Inconvénients

Primary routes creation functionality, involving other shipments from different locations despite formed secondary routes

Réponse de Track-POD Traduire en Français

Thanks for your feedback. This is very important for us. We are constantly working to improve our route planning tool to provide the best routing solution with great algorithms. Please follow our software updates.

Joaquin
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

This is the best POD/Driver tracking software, gets the job done

Publié le 2019-07-03

We're a small team of 4 drivers that serve multiple customers every business day. We transport over 4,000 boxes a month, around 1,000 orders a month. We wanted to move away from pen and paper and on to a digitalized program where our customers could find out real-time if their order had been delivered and to whom. Our customers are much happier now than before we started using TrackPOD.

I had tried other similar software but many of them were both expensive and limited. TrackPOD has definitely helped us increase our value to our customers.

Avantages

User friendly driver apps (took me about an hour to teach my drivers how to use it properly)
Great visibility
Easy route planning - the software finds the addresses pretty well even for a country that is way behind on GPS technology.
A lot of fields for data

Inconvénients

I wish I could white-label it for less money.
Other than that, it's solid.

Réponse de Track-POD Traduire en Français

Thank you for the great feedback regarding our route planning tool featured POD app for delivery drivers.

Hannah
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy and streamlined

Publié le 2022-09-07

We don't have many support requests, but when we do contact Customer Support they are always great to deal with.

Avantages

We love how easy it is for all of our staff to use and for management to access reporting.

Inconvénients

We are happy with how the software currently operates!

Réponse de Track-POD Traduire en Français

Hi Hannah,
Thank you for sharing your positive experience with Track-POD and the team!

Matthew
Note globale
  • Secteur d'activité : Matières plastiques
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Trackpod

Publié le 2022-09-07

Very good, easy to use and nice to use. Not annoying or intrusive.

Avantages

Easy to track deliveries, easy to manage deliveries and such.

As an IT Professional, very good UI, very nice to use and good to get information or fix issues with some of the distribution.

Inconvénients

The way it works with sage is annoying, orders can get stuck. Both an issue with Sage and trackpod.

Réponse de Track-POD Traduire en Français

Hi Matthew, thanks for the shout-out to our tech team, we'll do our best to keep improving the product further.

Mark
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 9.0 /10

Track POD Review

Publié le 2019-11-15

Avantages

Very fast to set up and implement, and easy to use on a daily basis... very little technical training of drivers, logistics team and internal customer support team needed. Once set up a robust order import routine from our stock management software, TrackPOD has fitted in seamlessly and is a massive improvement over the paper-reliant system we were using before.

Inconvénients

Custom fields can't be used in POD's or on emails. Would like a facility to have an on-premise backup/storage of the POD's. Distinction between consignment volume/package count/pallet qty is a little confusing.

Réponse de Track-POD Traduire en Français

Hello Mark,

thanks for your Feedback. Your review is very important to us.
We recently updated our software. Now you can use custom fields in both POD and emails.
Plus we are working hard to improve our platform month to month.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great transport optimization tool

Publié le 2018-11-12

We solved our ineffective transport problem. Routes are planned optional now.
POD - proof of delivery helps us to have delivery proofs in the database instead of lots of paper works.

Avantages

- Interface - web based, easy to use, fast learning.
- Functionality - lots of settings, customization possibilities etc.
- Mobile app - very intuitive for the unskillful driver.

Inconvénients

- Finding address sometimes inaccurate, especially in rural areas.

Réponse de Track-POD Traduire en Français

Thanks for the feedback.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Track-POD changed our business

Publié le 2022-09-05

Avantages

We can plan our routes much quicker and it is reduced our need for delivery drivers

Inconvénients

Once you get to understand how to use Track-POD, there are no issues at all.

Réponse de Track-POD Traduire en Français

We appreciate your kind feedback!

Mohammed
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy, Simple and helpful

Publié le 2020-05-19

Avantages

software is very easy, we didn't require special training (only videos on youtube and articles in help center.

Inconvénients

integration with ERP system wasn't smooth (we have oracle fusion)

Andrew
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

We automated our business

Publié le 2019-07-12

Excellent product that has streamlined our business and allowed office staff to work from home. Drivers love the hands-off approach and the fact that contact with the office and managers has reduced due to the automated system. All round employees and customers love it.

Avantages

Ease of use
Automated our processes
Reduced man hours planning
Optimized routes
Live tracking
POD showing cash collected and all item photos

Inconvénients

We cannot send out automatic delivery windows

Réponse de Track-POD Traduire en Français

Thanks for your feedback. We are constantly working to improve the Track-POD delivery software platform. An update will be released soon, and new features will be added, such as advance notification with many possible tags (ETA, Date, Time windows, etc.)

Tshepiso
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Dsolar PTY LTD

Publié le 2022-09-14

Avantages

The route planning and the live tracking. They make my job easy and the report is outstanding.

Inconvénients

The software is excellent and I love using it.

Réponse de Track-POD Traduire en Français

Thank you for sharing your positive experience with Track-POD!

Jonathan
Note globale
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing App - Inexpensive, simple, impressive

Publié le 2020-10-07

Avantages

I love the simplicity and ability to see pictures from deliveries from months ago! We do pickups of artworks, and would trust no other database!

Inconvénients

The optimization feature could be a bit better just to more accurately provide ETA for clients. But I reckon that even if you had the most advanced software, impossible to determine traffic to a t for the following day. They integrated some adjustments to adjust average speed of driver, and add time windows. I do not think there is any other option that would exist, thus this is the best...