Gofrugal

4,4 (199)
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Solutions ERP pour le commerce de détail, la restauration et la distribution

Note globale

4,4 /5
(199)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,4/5
Simplicité d’utilisation
4,4/5
Support client
3,9/5

86%
des utilisateurs recommandent cette application
Classer par

199 avis

Chaun
Chaun
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

GoFrugal... Is Amazing and I can be frugal when it comes to my. company.

Publié le 2022-06-27

Avantages

The most important feature of this program is the organization of the system and how easy it is to use.

Inconvénients

Honestly there are nothing that I dislike about the program.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Fast going Gofrugal

Publié le 2022-10-26

Avantages

It is very easy to use as even person with minimum knowledge can also learn and work in this software easily. Easy to implement and work.

Inconvénients

It works well for small companies and enterprises. Big enterprises need end to end software for complete process. So it will be a drawback.

sunil singh
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

selfies support team

Publié le 2023-03-29

i am person who do not know more about the software and bill printer and barcode printer and i am...

i am person who do not know more about the software and bill printer and barcode printer and i am sure there are many like me and support team is good its makes the wing on our business but if support team is not good the investment on that is waist

Avantages

1.quick connective with support team 2.many time they give quick solution

Inconvénients

1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available

Utilisateur vérifié
Note globale
  • Secteur d'activité : Supermarchés
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Software for Reatil

Publié le 2021-04-13

Best Product to maintain All your Retail business. They have very detailed software Billing to...

Best Product to maintain All your Retail business. They have very detailed software Billing to Balance sheet

Avantages

Support and Upto date Software Update as Per best in industry standard

Inconvénients

Report designer should be added in product. It will allow us to design report as per customer required format

Réponse de Zoho

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best software of market

Publié le 2022-11-15

I am using from a long time and it is best software.

I am using from a long time and it is best software.

Avantages

User friendly , fast working and easy learn,

Inconvénients

Account easy is so tuff to use and it is not same as software

Cyrus
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

RESTAURANT POS -RPOS6.5 REVIEW

Publié le 2019-05-18

It is a perfect software to have it in your business to have a 360 degrees view of you business...

It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.

Avantages

The software is really fantastic in the sense that i have visibility of the current stock of goods/products in my stores, stock level update, real-time sales reports & able to see the fastest/slowest moving items - all these are visible anytime anywhere on a mobile device i.e thro' Whatsnow App.
I wouldn't miss to mention the quick 24/7 support service, very efficient to mention the least. Very much satisfied with this.
Quick setup of the product - within no time, you started selling through Gofrugal Software with happy results.

Inconvénients

The company should be proactive to get feedback from its clients on the use of their product to ensure that the client utilize the system/product functionality to the fullest...... coz i found out that some crucial functionality are not being utilized reason being it is not known that they exist. With this kind of feedback, the company would be able to narrow down on areas that need training.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best solution for retail

Publié le 2021-04-13

Avantages

Perfect solution for super market for tension free operations

Inconvénients

I suggest to improve Easy to reach support

Réponse de Zoho

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Software with Good Customer Support

Publié le 2021-04-03

Avantages

Billing, Reporting, Inventory Management

Inconvénients

Regarding the differences in live stock and the system stock value.

Réponse de Zoho

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Best software, though my company https://craveinfotech.com/ was using free trail.

Publié le 2020-12-28

Avantages

Very satisfied ad will try advance version of this sofware

Inconvénients

Not really, I don't find any such cons in this software, user friendly it is.

Sathya
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great service

Publié le 2019-05-27

Simple easy to understand easy to use

Simple easy to understand easy to use

Avantages

Easy installation and great support and Easy to use

Inconvénients

So Far no cons, Very pleased with the product

Amal
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 6.0 /10

A few suggestions that can benefit all your clients

Publié le 2021-03-24

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the...

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the discussions are not being taken very seriously. Some essential features are still needed in the software which can definitely make this one of the best software in the industry. Some existing features are not complete and they are blunt. They can be improved by taking direct suggestions from the customers' experience. A recent happening was regarding the ORDER EASY APP. There were a lot of glitches in the app but it was very hard to commincate with you and I had to spend a lot of time and money to develop a new app with other company. I will be happy to share more views on the Gofrugal product and improvement suggestions over a google meet if possible. You may contact me over my email if you are interested.

Avantages

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Inconvénients

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well.

1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in the RPOS which is not the way forward. Also in today's market offers using promo codes must be made available.
2. There is no real solution to handle damaged products. Practically, the process is a lot more complex one than just transferring it to a sub location and using the wastage entry module in the software. This creating a lot of financial trouble for us.
3. No way to bulk update Markup/Markdown price setting for products in HQ.
4. No way to identify the minimum/maximum stock level of the products as a variable. The minimum stock level for 20000+ products cannot be determined easily and varies outlet to outlet, product to product. These values must be picked up from the sales data of the product. Also, there is no notification or interface to know the stocks approaching zero and order them before approaching zero.
5. No way to print shelf price cards for products directly from the software after purchase entry so as display them on rack.
6. Big lag in solving issues. When an emergency situation arrives there is no point of contact to solve it asap.

Réponse de Zoho

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

DINAKARAN
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

GoFrugal

Publié le 2021-03-25

If any new development required based on our business requirement, it is taking to complete too...

If any new development required based on our business requirement, it is taking to complete too long time to take discuss, meeting, development & delivery

Avantages

Online credit limit / days approval
HQ reports
Consolidated TB / P&L and BS reports

Inconvénients

Patch update very critical some times

each and every outlet update separately currently we are having 25 outlets. In future if it is increase the outlets Patch update is very critical process. Minimum we are spending 1 to 1 1/2 hour per outlet

Online transactions in cloud based

Outlet connect to customer support team (online support) it is taking the connection more than a half day also

We have only 1 server & 1 client for each outlet, If support team connected unable to use

Backup taking more than 30 mins some times

centralised options superuser & users in outlets

Backup need to update external hard disk or in cloud from outlets

Stock Ageing report in HQ

Offer / Discount reports

Réponse de Zoho

Dear Mr Dinakaran, Thank you for your feedback. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it. Also our team member will reach you along with the next step of action on the feedback you have shared.

Ramesh kumar
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Average

Publié le 2023-03-14

it is good, if you give options as per requirement of the business

it is good, if you give options as per requirement of the business

Avantages

software is good, but usage of tabs is limited

Inconvénients

after spending we need to get the required tab enable, we need to pay extra cost

Prem
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Optimal Solution for Business

Publié le 2021-03-16

Gofrugal has solved our internal theft issue and of course increased our overall sales with their...

Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Avantages

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Inconvénients

I dont find one when i compare gofrugal with other software.

Réponse de Zoho

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Anand
Note globale
  • Secteur d'activité : Supermarchés
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunrisecitygroup

Publié le 2021-03-22

Retail easy/ RPos is excellent software having remarkable reports & features.
HQ software having so...

Retail easy/ RPos is excellent software having remarkable reports & features.
HQ software having so many difficulties & missing field of reports etc.
Due to the HQ integration the add on product features are not functioning properly. So we discontinued the add on products.
Real time technical support also need improvements.
ALR renewal support especially [SENSITIVE CONTENT HIDDEN] provided excellent & wonderful support.

Avantages

Retail easy having excellent features, but HQ having lot of limitations.

Inconvénients

HQ features, reports to be improved.
Technical support should be required improvements.

Réponse de Zoho

Dear Mr Anand Kumar,

We'd just like to thank you for taking the time to write this review. We will reach you out and have a direct discussion on the limitations and the reports to be improvised.

ONKAR
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

POS SOFTWARE WITH BETTER POWERS TO SURVIVE

Publié le 2021-04-13

VERY GREAT WITH CUSTOMIZATION AND SCALEUP OPTIONS. LITTLE DISSATISFIED WITH SPEED OF SUPPORT BUT...

VERY GREAT WITH CUSTOMIZATION AND SCALEUP OPTIONS. LITTLE DISSATISFIED WITH SPEED OF SUPPORT BUT SOLUTIONS ALWAYAS DELIVERED.

Avantages

EASY FLOW OF ACCOUNTS AND SALE DATA AND USER ORIENTED GUI

Inconvénients

POOR ACCOUNTING HOLD ON IMPLEMENTATION OF SOME FEATURES. NEED TO TAKE LONG ROUTE THAN PRESENT INACTIVE ROUTES TO MEET DESIRED OUTOUT IN ACCOUNTING. THIS IS CASE ONLY IN HIGHER ACCOUNTING USE. BASICS VERY SORTED AS IS A GSP PROVIDER.

Réponse de Zoho

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Muthu
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Value for Money

Publié le 2021-03-16

Helps us at a time we are growing and right now we are far more efficient and have nice tools for...

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

Avantages

Very user friendly, has numerous features and very robust. Online support have been great.

Inconvénients

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

Réponse de Zoho

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Aaditya
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

PRODUCT AND SUPPORT

Publié le 2021-04-13

I am very much happy with Gofrugal product with customer service and they are providing the help...

I am very much happy with Gofrugal product with customer service and they are providing the help document with videos.

Avantages

I am using the software more then 10 years and its very useful for billing and accounts with GST upload.Very much useful for find the purchase order and make use to place order

Inconvénients

We are almost using all the module i dont have any particular so its good

Réponse de Zoho

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gofrugal | A Truely POS

Publié le 2021-04-02

Gofrugal | A Truely POS, user friendly software

Gofrugal | A Truely POS, user friendly software

Avantages

easy to use
good customer support
friendly behavior of tech support members
Cheap in cost
Inventory management
E invoice feature is good and easy to use

Inconvénients

no phone support, need edit option in transfer out screen but overall experience with this software is good for us !

Réponse de Zoho

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Manish
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

admin

Publié le 2021-04-13

Overall it is value for money and simple to use. it is in detail solution and reports with mobile...

Overall it is value for money and simple to use. it is in detail solution and reports with mobile apps .

Avantages

Simplest screen and User interface. It is simple to Operate.

Inconvénients

Support have to improve as there is some delay in solution and understanding.

Réponse de Zoho

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Hiren
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Gofrugal Product Review

Publié le 2021-04-13

It’s good and Healthy

It’s good and Healthy

Avantages

Maximum feature available. easy to understand easy to configure self help video and document

Inconvénients

Some features of starter we expect in standard

Réponse de Zoho

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

PUNITHAVADANI
Note globale
  • Secteur d'activité : Supermarchés
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

BEST SOFTWARE

Publié le 2021-05-07

no majar problem

no majar problem

Avantages

EASY TO USE AND IMPROVE BUSINESS SMOOTHLY

Inconvénients

most of the problems were solved promptly and the supporting team people sweet and soft spoken

Sureshkumar
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The front runner

Publié le 2021-03-29

Previously some issues are there. But past 3 years i am not facing any issue. if any issue raised...

Previously some issues are there. But past 3 years i am not facing any issue. if any issue raised they will rectify in next patch update.

Avantages

Easy to use, understanding the application and 15 years of addiction

Inconvénients

No issues. Day-to-day updating. Some people are struggling to use this software. They need direct phone helpline.

Réponse de Zoho

Dear Mr Sureshkumar, We'd just like to thank you for taking the time to write this review. Our team will reach you and get the details of the customer, who are interested in Phone Support.

Anurag
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Good

Publié le 2021-05-12

Avantages

Software is user friendly, has all the required features.

Inconvénients

Online chat support is worst. Except for few experts like [SENSITIVE CONTENT HIDDEN] from UP and [SENSITIVE CONTENT HIDDEN]from Mumbai rest all are amateurs and dont understand the issue.

Sekandi
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Managing Director

Publié le 2021-03-17

I have been using this software since 2014 to date, but and its proven to be the best software in...

I have been using this software since 2014 to date, but and its proven to be the best software in the world

Avantages

Usability and functions , good customer support,
currency compatibility in every country

Inconvénients

The software is easy to learn and use, has good customer support and security features

Réponse de Zoho

Thanks, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!