
ProShop
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87 avis

- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A game changing software from a great team!
Publié le 2019-01-23
Using ProShop for any amount of time you can tell the software was born out a real shop. Talking with the team at Adion gives you even more confidence that they have been in your shoes before and it makes the support truly second to none.
Avantages
ProShop has been a game changer for us. We were moving away from 35+ years of a paper copy centric system and magnetic job board and we haven't looked back. We now know we have all of the part information in one place and all of that relevant info is making it to floor. We are much more confident when estimating cost and lead time, and watching the work move though the shop in real time ensures we stay on track.
We were surprised that we did not need to hire any extra bodies long term to manage the system and how it actually saves us time overall. ProShop has a module for every aspect of our business and as we continues to standardize our process and adopt the system we see the benefits very quickly. We are even currently implementing ProShop in a completely separate division of our company so they too can realize these improvements.
Inconvénients
Occasionally our specific company needs may follow a slightly different work work path as Proshop. Almost always however the team at Adion is able to help come up with a way to make it work for our application and they have a great feature request system for making suggestions.
Réponse de Adion Systems Traduire en Français
Hey Bryce,
Thank you so much for the great review! It's been an honor and pleasure to work with you and your team. Your dediction to continuous improvment and having a world class operation is inspiring for us. Great work on the progress you've made, and we look forward to partnering with you for many years to come.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ProShop, the best for the buck
Publié le 2020-09-22
Organizational improvements with document control and product delivery and quality
Avantages
Complete continuity across our business platform. Implementation is smooth and aggressive. Integrated QMS that most competitors do not have.
Inconvénients
Nothing that we have found to this point.
Alternatives envisagées
JobBOSS²Logiciel antérieur
JobBOSS²Pourquoi passer à ProShop
Complete functionality across manufacturing and quality management systemRéponse de Adion Systems Traduire en Français
Hey Ned,
Thank you so much for this review. Your company has been a pleasure to work with, not only for the implementation process, but the additional scope to help get you ISO 13485 certified. We are excited by the improvements you've been able to make and what lies ahead for your future. Thanks for choosing ProShop and letting us be part of your success.
Thanks,
The ProShop Team
- Secteur d'activité : Machines
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Proshop by Adion Systems
Publié le 2022-08-12
It took a while to implement, however once implementation was complete it has proved invaluable.
Avantages
A complete end to end solution for machine shop work management.
Inconvénients
Scheduling features could be more robust
Réponse de Adion Systems Traduire en Français
Thank you for your review Tim! We really appreciate it!
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The next step
Publié le 2019-05-08
We are a small company with about a dozen employees in total, and we are just a few months into implementing ProShop in our business. At every turn, we are continually impressed with the capabilities of the software. It will take us years to grow into the changes we intend to make to expand our business, and ProShop will be capable of handling all of it. Moving to an ERP system is an enormous commitment that should not be taken lightly. Although we are still new, learning, configuring and adjusting, we are very happy with our purchasing decision, and would make the same decision again.
Avantages
I like the overall design philosophy that uses check lists and color coding to quickly evaluate shop progress. It quickly bring things to your attention, the jobs or shop issues that need to be addressed.
Inconvénients
The learning curve and time needed to implement the software. There is so much to learn, but it is necessary to take advantage of this software. As with most things that have large learning curves, the cost is well worth the effort.
Alternatives envisagées
JobBOSS²Pourquoi passer à ProShop
The overall design philosophy and the gantt charts for scheduling.Réponse de Adion Systems Traduire en Français
Hi David,
Thank you for the review. We're honored to be a partner in your growth and success for years to come. You have a great company with a bright future.
Thanks again,
The ProShop Team
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product. Great people. Great value.
Publié le 2018-03-30
Control of my business. Peace of mind. Foundation for expansion. Insight into where we are making or losing money. Reduced ISO workload.
Avantages
Proshop has lots of great features and I am exceptionally pleased with almost all of it. The things that I like the most are scope, reliability, IT burden, and visibility.
The scope of Proshop is amazing. It handles your document control for quality systems, including procedures and manual. It handles COCs, prints, revision control, inspection data, fixture location, tool management, etc. One software for everything is important, especially for small companies like mine. If you need a piece of data IT'S RIGHT THERE!
Proshop is very reliable. After some initial teething problems were quickly worked out, I can always count on the server being up and my shop functioning. The features just work every time. I can leave on vacation with peace of mind and know that I'm not going to get called because the system is down.
Because the system is browser based the IT burden of installing a work station is zero. No software to install or update. You access the server over a web browser and you are in business. Cheap linux computers work great-no antivirus or Microsoft necessary. The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop. No lining up at the one station and waiting your turn.
Proshop allows you to have great insight into what is going on in your shop. We were growing and spiraling out of control. Nobody knew what anyone was doing or where anything was. Now I know and right from my desk.
Inconvénients
There isn't much that I don't like. The software is perfect for repeat or production work, but is not quite as friendly for small job shop jobs. We use it for that successfully as we still do that type of work, but it isn't quite as good for that.
There are some areas in the interface that could be cleaned up and the proper usage of all fields and features could be more clear. That's about it.
Réponse de Adion Systems Traduire en Français
Hi David, Thank you for the thoughtful and thorough review. We know going from your homemade paper system to ProShop was a big move for you guys. You've done great and we've enjoyed working with you along the way. It's great to hear how those things have improved Faircloth.
Thanks for the feedback about making ProShop easier for small job shop work. We're constantly working to improve ProShop and make it even faster and easier to use for any type of job. Your feedback is invaluable to that process.
Thanks again!
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
If you designed software yourself, based on your every manufacturing need.....it would be...
Publié le 2022-08-02
I spent many years designing my own Excel routers, and cost estimation tools, and quote forms. Linking all these items together via master documents, and storing them in share folders.....it worked....but it wasn't ProShop. ProShop is exactly what I would have created if I knew how to develop software, beyond my Excel mastery.
Avantages
Navigation from within the software is absolutely ridiculously easy and efficient. Many times I've been showing something to a colleague and they'd say "wow, I didn't know you could get to that screen so easily". Everything is tied together in so many ways. No more do I have to jump between multiple different sofwares, or file types, or locations, to handle estimates/quotes, orders, MFG procedures, inspections, quality documentation, and processes/procedures (Tasks).
Inconvénients
Integration with QuickBooks has been a struggle.
Réponse de Adion Systems Traduire en Français
Wow, thank you so much for your review, Phil!! We will get someone on the team to reach out regarding the QuickBooks integration.
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Proshop was the best decision we ever made.
Publié le 2022-07-13
I found ProShop back in 2018 and helped their 7th client implement in their facility. I did the same thing again at the shop I currently work at in 2020 and couldn't be happier.
Avantages
The web interface is the most noticeable improvement over our previous system. The quick and easy navigation and customization is 2nd.
Inconvénients
I am red/green color blind deficient and some of the colors they use are so close it is hard for me to tell the difference. I have full confidence they will find a way to fix my problem even though it is minor and insignificant to the majority.
Alternatives envisagées
JobBOSS²Pourquoi choisir ProShop
Needed a better solution with better customer Support.Pourquoi passer à ProShop
Price and performance.Réponse de Adion Systems Traduire en Français
Thank you so much, Jon!!
- Secteur d'activité : Défense et aérospatiale
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Proshop, Big Changes in our business but well worth the effort.
Publié le 2022-05-22
Giving accurate delivery dates, less stressful work flow, very quickly see if your making money of not.
Took 6 months to go live putting one training session in every week but could have done it quicker but we are only a small company so slow was better to keep the workshop moving. Also this was a big change for us being in business for over 35 years but never using a ERP. We purchased a new server, installed new work stations, printers, scanners, cameras and ditched most of our paper stuff. So from where we were 18 months ago there is a big difference. Once live many teething problems for a few months then things started to sail smoothly. Now I’m looking at ramping up the use of ProShop systems and still much to learn.
Avantages
Efficient and effective training, support and help when needed is always there.
Anyone can make it work you don’t need to be a rocket scientist, you just need to put some time in.
When costing jobs or re-quoting jobs everything is at your finger tips no need to search outside of your computer system. This includes all drawings CAD and CAM which makes it so easy for the machines to find all the information they need to complete the job.
Inconvénients
We are Toolmakers so some of our jobs can have hundreds of one off parts so there is no magic there.
Does not handle Jobs without a PO from customer very well but once you know what to do you can make it work.
Réponse de Adion Systems Traduire en Français
Thank you, David! We really appreciate your review.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Just Plain Easy!
Publié le 2021-01-20
Super easy and the folks at ProShop have been great!
Avantages
It's exactly as advertised. We were using a series of un-integrated systems across our project management, inventory, purchase order and QMS systems. As expected, things weren't getting done on time and records were not kept to the level that we needed. Having everything combined into one system with real time data has made a dramatic impact on overall shop performance. Employees on the shopfloor are well versed in the various modules available and minimal training was required to get them up and running. The fact that everything is web based makes everything simple to use and pushes information around the shop immediately.
Inconvénients
No cons to the software. Our limiting factor has been that there are so many good features and we haven't used them all yet. We're excited to link in the tooling module and part set-up features as our next step!
Réponse de Adion Systems Traduire en Français
Holy Cow, Matt! Thank you for the awesome review. We're virtually high fiving each other from our home offices.
All joking aside, we're honored to have you as a client and grateful you took the time to share your experience here!
The ProShop
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great people to work with! Development could be quicker
Publié le 2017-11-21
Linking of documentation company-wide. Paperless system that provides the most up to date information at all times. The development team is very willing to work with us on making changes to the program and adding on features as needed.
Avantages
The detail it has the ability to store and collect. Love the fact not everything has to be filled out to continue on with the work. The team seem very intelligent and understands the actual work being performed, unlike other ERP systems that focus mainly on Accounting.
Inconvénients
Not all of the bugs are corrected and development to fix issues is slow. Most help links are not helpful or nonexistent.
Réponse de Adion Systems Traduire en Français
Hi Cody. Thanks for your review. We appreciate the kind comments and the constructive feedback.
Your help system is being upgraded to the very latest online help, which has much more content than when your system was installed for you. Let us know how it looks after it's updated.
We are also hiring developers at a rapid pace to increase our throughput on new features. We want them all built yesterday as badly as you do.
Thanks again. It's been a pleasure working with you and your company.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The ERP System You Will Love!
Publié le 2020-11-30
ProShop is a seamless ERP system that you will grow to love. ProShop was designed by and for machinists and it truly shows. I could not imagine a better system for a high-caliber machine shop that needs to meet the stringent requirements of AS9100/ISO9001.
Avantages
Real-time, accessible data. Data is at one's fingertips! Job status can easily be reviewed and reported back to the customer with confidence. With a simple query search, one can easily glean off of past jobs for production times, out of pocket costs, setup information, etc. the list goes on. Another aspect would be understanding shop capacity and schedule. This is key to meeting growing customer expectations and the ability to take on expedite orders.
I would also add that the Adion team is quick to respond to client requests or questions through an online support desk. Having worked with Adion for a few years now, I can attest to their enduring customer support and continual improvement of their help documentation page. Most help can be found instantly within ProShop or is one click away. And they are constantly reaching out and keeping clients informed through webinars and email updates. It has been my pleasure to work with the Adion team.
Inconvénients
N/A
If I must, I would request that Adion consider looking into developing a 'RFQ Module'. Currently, I track and manage RFQ's outside of ProShop.
Réponse de Adion Systems Traduire en Français
Wow Andrew! We're humbled by your review and it gives our team so much positive energy to get this feedback! It's been a true pleasure to work with you as well for all these years. Keep up the great work at IDL!
Thanks Again!
The ProShop Team
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
An excellent ERP for job shops.
Publié le 2022-02-11
I think it is an excellent piece of software. If you are a small to mid sized manufacturing company in a highly regulated industry, I doubt you'll find anything better. This software just solves so many headaches that other companies probably don't even think about. Examples of things which can save a lot of time including features like the automatic generation of first article inspection reports and automatic retrieval of product documentation (e.g., material/processing certs). I highly recommend this software.
Avantages
This software was designed from the ground up by machinists for machinists. As such, they have an intimate knowledge of the problems machinists face and the software solutions that can help solve those problems. If you are a small to medium sized job shop in a highly regulated industry, I doubt you will find anything better.
Inconvénients
There isn't a whole lot of guardrails built into the system to prevent you from shooting yourself in the foot (e.g., input validation). If you are not careful, you can break links between records or enter data in an incorrect format. For the most part, ProShop silently ignores incorrectly formatted input, which can affect system behavior. There are also some system behaviors that aren't totally transparent to the user.
I think the above issues are just a consequence of in-house software being released to the general public. Since they built the software, they knew it intimately so there was likely less of a need for detailed documentation and/or guardrails. I believe the above problems will become less of a problem over time as their help documentation is improved and features are added to make the software more user friendly.
Réponse de Adion Systems Traduire en Français
Thank you so much for your review, Tyler!
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The support behind Proshop is phenomenal.
Publié le 2018-04-02
The number one thing that ProShop has helped our shop do is to make Employees MORE self-sufficient. Instead of asking questions up the chain of command, and involving everyone in a decision making process, employees have all the information available to them to do what is needed on their own, and have confidence that they are doing it correctly. We have realized higher throughput with ProShop, which in turn is reducing our overhead and making us more competitive.
Avantages
The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.
Inconvénients
I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.
Réponse de Adion Systems Traduire en Français
Thanks for the enthusiastic and thoughtful review. It's great to hear how ProShop is helping your company grow and be more competitive.
We love to hear how ProShop has helped your employees be more self-sufficient! That's what it's all about.
Thank you for the feedback about multi-tiered price breaks! We couldn't agree more. That is very high on our list as a new feature and should be in place soon. Keep the feedback coming!
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
long time ProShop user
Publié le 2016-10-03
I have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in my business. ProShop significantly reduces time consumption in all aspects of manufacturing management from quoting to planning to purchasing and on through all needs of machine shop operations. Because this system is web based it can easily be access from any computer/tablet in the business. There is no more need retain any paper documentation as all information is stored digitally, and can easily be accessed.
My shop is quite small and I primarily make tooling and prototypes. Often times I have many dozen, and occasionally up to several hundred, open work orders and I would not be able to manage this amount of work without ProShop.
I have, and will continue to, recommended ProShop to any machine shop interested in optimizing their profitability.
Avantages
Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.
Inconvénients
none.
Réponse de Adion Systems Traduire en Français
Thanks Joe!!! Really appreciate the review. It's been a pleasure working with Pearce Design for all these years.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Pro Shop Evaluation
Publié le 2016-09-28
Pro Shop has significantly reduced our labor rates, as it has provided us a paperless system that is real time and extremely accurate. Pro Shop is a very robust MRP software that is an all-in-one software from product concept-to invoice of orders. It manages our product and processes in such a way that we have been able to reduce our overhead while increasing production. All this while also having our highest Quality and On Time Deliveries for our customers. Pro Shop is ever changing as well. Their team and developers are always looking for better and smarter ways to produce the same or higher results in all areas of the software. Our day to day operations have become easier thanks to higher visibility that Pro Shop offers. I strongly recommend Pro Shop, it is easily the most productive tool we have ever implemented into our business.
Avantages
That it is an all-in-one software that gives us real time visibility from anywhere in the world.
Inconvénients
Some software updates can be rather lengthy between releases.
Réponse de Adion Systems Traduire en Français
Thanks Rich! You and your team have been a pleasure to work with for the last 6 years. We are hiring more developers to accelerate the implementation of our long list of feature requests. There is lots of good stuff coming in the pipeline!
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
ProShop keeps everything at your fingertips, and all of your history easily accessed.
Publié le 2018-04-19
Avantages
Everything is in one place... purchase orders from customers, orders to our vendors, packing slips, work orders, contacts. It's great.
Inconvénients
I find the advanced search function difficult to use. It is not very intuitive and sometimes cannot find the items I am searching for.
Réponse de Adion Systems Traduire en Français
Hi Laurie,
Thanks for the great review. It's been a pleasure working with you over the years. We're glad you find it helpful to be able to access everything you need to keep your customers happy in one place.
The advanced query functionality is extremely powerful which means some of the query syntax can get a bit complicated. If you ever need some help or training on making a query please just reach out and ask. Our support team would be happy to help you make one, save it for your future use and we never charge for that type of support.
And you'll be pleased to know that pretty soon we are releasing en entirely new indexing engine and visualization capability, so making reports will be even more powerful but much easier. And the new visual charts and graphs will provide all the data you need in a very visual dashboard.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ProShop for wire harnesses
Publié le 2022-06-29
It is a lot of upfront work but really speeds the repeat orders.
It has speed up our Quality Audits.
Avantages
The quality standard, manual, tasks and training all link together.
Document control is a big help.
Equipment list to track maintenance and calibration.
Inconvénients
Needs a lot of updating from machining needs to wire harness needs.
We have not been able to link our request for quote through our website into ProShop. We need to manually input them.
Réponse de Adion Systems Traduire en Français
Thank you so much for your review, Rene!!

- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding software, delivered from an amazing team.
Publié le 2018-03-30
Increase productivity, increased profits, increase in customer satisfaction.
Avantages
From the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.
Inconvénients
Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.
Réponse de Adion Systems Traduire en Français
Thank you so much for this enthusiastic review Adrian! We know there may have been a little apprehension to be our first customer outside of North America. You guys have done amazing and thank you for referral to the other shop in the area! They're getting implemented now and maybe we'll need to open a Melbourne office soon. I'll volunteer for that one!!
We were also particularly proud of you guys when you became the first company in all of Australia to become certified to revision D of AS9100. And you did it using ProShop. That was an exciting day for us in the office.
Thanks again!
- Secteur d'activité : Machines
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
We love using Proshop
Publié le 2019-04-29
With adding Proshop as our ERP system, it has made it to were I am able to easily see what is going on in the shop and also plan for upcoming work. Before Proshop, we were late 20% of the time on our orders due to over scheduling and materials not arriving on time to compete the project. We are now able to maintain a 95% on time delivery. This has helped us to make more money and take on more work.
Avantages
We like using Proshop because it is a paperless ERP system that our employees use daily for time tracking and work orders and all info is real time. Inspection, Training and preventative maintenance are all handle in Proshop without having to have different spreadsheets or software. This has made maintaining our ISO 9001 quality system a lot easier than our old software system.
Inconvénients
It would be nice if some of the modules were mobile friendly.
Réponse de Adion Systems Traduire en Français
Thank you very much Jason. Watching your total company transformation, and having you tell us it was inspired by implementing ProShop is truly why we are in this business. You are doing fantastic work and we are grateful to be your partner. Thank You!
And we are working on mobile responsive pages. We'll reach out to get your thoughts on what you want see most.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Top notch software.
Publié le 2017-11-29
We finally have a tool to effectively transfer and store information between all departments of our company. With ProShop at our foundation, building our business will be rock solid.
Avantages
The best part of the software is how easy it is to move between the features. All of the information you would want about a part or process is never more than a click or two away. I also like how scalable it is. It works for a company whether they have 3 or 300 employees.
Inconvénients
A couple of the modules could use a little refinement to bring them up to the same standard as everything else.
Réponse de Adion Systems Traduire en Français
Thanks for the great review TJ! We've enjoyed working with you and look forward to watching you grow over the next many years.
Congrats to you and Seth on the Emerging Manufacturer Award in WA state! And thank you for asking us to come to the awards dinner. It's been our honor to be a partner in your growth and success!
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Review 4/19
Publié le 2019-04-18
Ease of use. Able to have multiple screens open to get the maximum information at one time.
Avantages
Information easily available without closing out windows to view
Inconvénients
Invoices have not been able to upload to QB
Réponse de Adion Systems Traduire en Français
Hi Lisa,
Thanks for the great review! We appreciate you taking the time. It's been great for us to see the results you guys have achieved after moving from E2. You should be proud of your company - it's one of the great ones.
Regarding QB not syncing, our support team has tried for many hours to work with QB (and you guys), but they are unable to make the specific version you have work as promised. Their web connector is supposed to work fine with the server version of QB Enterprise, but it does not actually work. We will keep pushing them to fix it!
- Secteur d'activité : Machines
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Attainable, powerful ERP for small companies
Publié le 2022-10-18
It's great do do business with a company that is so customer-focused. I feel like a part of a community, and I feel like the ProShop team cares about our success with their platform.
Avantages
ProShop is highly capable today, and the company strategy is clearly focused on customer-driven innovation.
Inconvénients
Switching from another ERP system is always difficult, so the implementation process takes considerable time. ProShop's implementation team is excellent, though, and the process has gone smoothly.
Réponse de Adion Systems Traduire en Français
Thank you for the review, Matthew! We appreciate your feedback and understand that it can be a huge task to switch to a new ERP system. We will share your comments with our team, thanks again!
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing Customer Support
Publié le 2017-02-01
We looked at a few different programs before deciding on ProShop. The deciding factor for us was the customer support available with the program. They are very hands on and prompt when questions or issues arise. Not to mention the fact that they welcome ideas and suggestions that will help improve both their program and productivity for your company. Adion Systems is a great company to work with.
Avantages
That we are now able to keep track of the work coming in the door.
Inconvénients
There is no user manual.
Réponse de Adion Systems Traduire en Français
Hi Kim. Thanks for the review and we are so glad you feel our customer support has been strong. We go out of our way to try and ensure our customers have great experiences and are glad you've been happy.
And big thanks to you specifically for introducing us to Jetco!! It's been a great partnership.
And we're working on strengthening our help system and manual. We hear you!
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Software is developed by machinists running machine shop and it works logically to run...
Publié le 2018-04-24
It will replace our paper workflow with digital paperless workflow. Real time data. set notes available to operators. Quotation process is standradized
Avantages
Has all functions related to workflow for delivering parts from estimate to invoicing. Although software is complex with many functions, it starts making sense once you start using it. overtime it will save time on all processes related to workflow. Set up documentation and having real time data is very useful for updates on daily basis.
Inconvénients
Since software is complex for a beginner user, More training videos will helpful in quick learning processes
Réponse de Adion Systems Traduire en Français
Hi Paul. Thank you so much for the great review. We¿ve enjoyed working with you and your team and seeing improvements you¿re making. We totally hear you on the need for even more training videos and we are actively working to create more of them. Our goal related to training videos and our help system is actually to allow customers to entirely self train if that is their preference so they can save money and time.
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Get it.
Publié le 2019-04-19
Avantages
The flow of it. The software will save you time.
Inconvénients
People who do "Office" work will be reassigned.
Réponse de Adion Systems Traduire en Français
Hi Don,
Short and sweet! We love it. Thank you for the great review. It's been a pleasure working with Frey & Weiss. We look forward to finishing help you guys get AS9100 certified and growing your client base in the aerospace industry!
Thanks again!
The ProShop Team