
Routific
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122 avis

- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Great product that changed our lives! SIGNIFICANTLY minimised time taken planning deliveries.
Publié le 2018-04-23
Avantages
It is easy to use, intuitive and super efficient to set up our delivery routes. Drivers found it easy to use. Marc, Suzanne and the team were super quick to respond and helpful with all of our queries, and engaged in depth with us on particular functionalities unique to our business. Would recommend this software to anyone.
Inconvénients
Integration with our online shop (Shopify) was less than we hoped for, however, when we raised this with the Routific team they immediately worked with us to begin building this functionality. This included multiple meetings to understand our individual needs and regular feedback on the process of building this part of the app. We couldn't have asked for a more!
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User friendly platform
Publié le 2023-05-29
Good customer support, easy to use interface. Would highly recommend.
Good customer support, easy to use interface. Would highly recommend.
Avantages
Platform was straight forward and easy to use for the admin and drivers. Clean and user friendly, functional and not ‘cluggy’ like some of the other platforms I have trialled.
Inconvénients
No further recommendations at this stage.
Réponse de Routific
Thank you! We're so happy to hear about your experience with Routific.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Routific 2 years experience
Publié le 2021-09-01
Avantages
Uploading the customers, creating drivers and letting Routific do the task of routing the deliveries saved 70% of our daily operations time.
Inconvénients
Live tracking needs to be improved. Customer communications also need improvement.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Delivery to membership
Publié le 2023-03-14
Avantages
In a religious institution which has annual delivers to all members. Routific has graciously granted us access to their software allowing our volunteer drivers to deliver packages to each of our 300+ members. As the person creating the routings I found Routific an easy to use product. I was about to import both member and driver lists from an EXCEL spreadsheet saving hours of time over manually entering data. Each driver was provided an efficient route from a central starting point ending up at their own home. Speaking with the drivers, I was informed that the routings provided to them made for an easy drive.
Inconvénients
After reviewing several products I was not able to find any features in Routific that I consider CONS
- Secteur d'activité : Meubles
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Essential tool for SMEs with delivery fleet
Publié le 2018-12-11
It's the best routing solution out there. It is the best at what it does.
If you are wasting time...
It's the best routing solution out there. It is the best at what it does.
If you are wasting time doing routes automatically, and you have pressure to minimize gasoline cost and manhours, this is a great solution.
Avantages
Ease of use. It is extremely intuitive and simple to set up.
Inconvénients
The solution is missing analytics of your routes

- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Exactly what I needed!
Publié le 2020-06-16
I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have...
I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have the campers at the local high school all day and we were going to feed them snacks and lunch from our top local caterer. Well, due to COVID19, we have converted camp to an "at home" experience. But we are determined to keep the food component, so we are driving lunch to 35 campers each day. My wife, my friend [SENSITIVE CONTENT HIDDEN], and two of my students are doing the driving.
Using my free trial, I was able to set up [SENSITIVE CONTENT HIDDEN] as drivers. Then, I was able to plug the 35 campers into routific, optimize the routes, and then dispatch. It was AMAZING. What an incredible product.
Avantages
So easy to use. So easy to make modifications to your stops, drivers, and routes. And the dispatch button is magic.
Inconvénients
I have no complaints. Maybe another pricing tier for users like me.
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great software
Publié le 2018-08-21
Overall it is a great product.
Overall it is a great product.
Avantages
The ability to change which driver was taking each delivery. We make changes right up until the trucks are leaving based on weight, traffic, backorders, etc. so being able to drag and drop stops from one driver to another allows us to balance the routes.
Inconvénients
We are looking for a system that also GPS tracks the drivers so we can confirm that they have completed the stops, along with e-signatures for our deliveries.
Réponse de Routific
Hey there!
Thanks for the review.
Just wanted to let you know that while we do not track the live GPS location of your drivers, we do have a delivery status tracking feature that allows you to see when drivers have completed stops. It also allows you to collect e-signatures.
If you want to take a look at these features and give Routific another try, let us know. We're happy to walk you through it.

- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Routific really saves us time
Publié le 2018-12-04
Great!
Great!
Avantages
The ease of use. Everything is easy to find and user friendly
Inconvénients
Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.
Réponse de Routific
Thanks so much for the great review. We always appreciate it when our customers take the time to let us know how we're doing. Also, I'm happy to say that we're working on releasing some new features in the new year. Stay tuned!

- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
As our business grew, we need a routing solution and Routific worked perfectly for us.
Publié le 2018-04-09
Avantages
- Online routing with previous route history
- The ability to one more many stops around was very useful
- Regular updates improves its utility and regularly adds features
Inconvénients
- Only handles 500 points, but we rarely needed more
- Requires an email to cancel service, no online cancel button
Réponse de Routific
Hi Brandon,
Thank you so much for the review!
Just wanted to clarify that Routific can route more than 500 stops at a time without any issues. Sorry if there was a miscommunication along the way. Please let me know if you need someone from our team to help you in the future when you're routing again.
Best wishes!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A great route planning solution for our charity's fundraising collections!
Publié le 2023-03-10
Very, very positive. The customer support are so helpful and as responsive as they can be given the...
Very, very positive. The customer support are so helpful and as responsive as they can be given the time difference to the UK. The use of Routific has enabled us to more than double the income generated through our Christmas Tree Recycling fundraising scheme. Growth that we expect to continue in the years to come.
Avantages
Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded.
Inconvénients
It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well.
Réponse de Routific
Thank you so much for your review! We love being able to help a good cause.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy to use, great support
Publié le 2020-03-19
Avantages
Easy to use
Great onboarding
Awesome support
Lots of developments
Inconvénients
We having a returning business, which can be switched very easily. I would love to have feedback from routific when we should service which customer. Instead of "only" planning the customers I upload.
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Not Fake News: This App is Truly Great
Publié le 2021-01-26
There are a lot of disappointing apps out there in the Shopify app store and often the weaknesses...
There are a lot of disappointing apps out there in the Shopify app store and often the weaknesses are not immediately apparent, so only after trial and error and heartache does one realize the app does not meet expectations. It is incredibly refreshing to use an app that met and exceeded expectations.
Avantages
With just a little figuring we were able to use Routific with great results. Easy to create driver profiles, easy to set up with orders from Shopify, easy for drivers to use. We are a first time e-commerce site and plunged directly into making about 25 daily local deliveries in an area that spans 75 miles. All our drivers are volunteers so they had no special experience making deliveries, and I had no experience making routes. With Routific, it was so easy to select the orders in Shopify and in minutes have an optimal route. The app is browser based which the drivers really appreciated, they didn't want yet another app on their phones, and it meant there were almost no instructions I had to communicate to them. They got a text, they opened the program on the browser, and off they went. When each delivery was finished, the app checked it off and sent them to the next address. Soooo user-friendly!
Inconvénients
It wasn't immediately obvious how to find on the dashboard the routes already created, but perhaps this was lack of familiarity as I did figure it out after a while.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
We love using this software! Great service!!!
Publié le 2017-07-07
Avantages
The many things I love about this program include the fact that I am able to see approximately where my drivers are and know when they will make it to their next stop. I also love the signature capture feature included in the program. It helps me to prove who signed for the delivery. Being able to route many drivers at a time and not have them overlap is truly an asset. The customer service that this company provides is excellent! When I have an issue they are on it immediately. I love that my representative knows who I am and wants to deal with me. I would appreciate a photo capture feature enabled into the program to prove when something has to be left on a porch, but I feel it will be rolled out eventually.
Inconvénients
I would say the only thing that I would like to change about this program is the cost. When I first started I felt the value for the money was great, but since the new features have been added I feel it is just a little out of the good value price range. I would like to have a flat fee to run unlimited vehicles, also.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Delivering in times of Pandemic
Publié le 2020-04-17
Great, we've always done limited home delivery of our sourdough, but with the COVID19 lock down,...
Great, we've always done limited home delivery of our sourdough, but with the COVID19 lock down, demand for home delivery has sky-rocketed, and I needed a system that was quick to set up and would save me time overall.
I've been really happy with Routific, it was easy to create a CSV export from my ordering system that fed straight into the app.
Avantages
Best features are the easy import from a CSV, and the fact that it remembers your data mapping for future imports. And the customer notification feature is great, it means I don't have to deal with calls.
Also, the predicted delivery times are incredibly accurate.
Inconvénients
I haven't found a way to say deliver to location A before delivering to location B, say if we have to pick up stock from one supplier, before delivering to another customer. I can do it manually though.
Alternatives envisagées
blueKiwiPourquoi passer à Routific
Value for money- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Simple and Scalable route planning software that saves you time
Publié le 2020-11-04
Simple to setup, simple to use. Fun and informative with the facts about bees (lots of apps miss...
Simple to setup, simple to use. Fun and informative with the facts about bees (lots of apps miss this 'pleasure' aspect). Can highly recommend Routific for route planning for any size business.
Avantages
Routific is really easy to use, especially when uploading addresses via csv. We went for a 'simple' integration approach of exporting orders from our website into csv and importing them into routific. Only brand new addresses (that aren't even on google maps yet) had a bit of difficulty - but for context, it's about 10 in every 2000 deliveries we made where we had to manually adjust those addresses.
Overall, super pleasant app!
Inconvénients
Main missing feature would be the ability to have multiple users without needing to share a single login. And then the other feature that would be nice would be the ability to 'drop' addresses onto the map without having to rely on the address search function.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Love Routific!
Publié le 2020-04-24
Avantages
I love this software because it is so simple and easy to use. It helps us a lot with our daily runs. It's a really easy and great tool to have. Customer service is amazing. They are really committed to this product and to their customers.
Inconvénients
There are a few things that are still missing. For example, switching an order from one date to another would be extremely helpful as some customers are not available on some dates. Also being able to select more than 1 order to unschedule it. I like to make my own runs but Routific routes them on its own and I have to unschedule them 1 by 1.
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Thank you [SENSITIVE CONTENT HIDDEN] and the Routific team!
Publié le 2020-04-29
Routific has been a fantastic help for me as we tackle a charity project during the pandemic. We...
Routific has been a fantastic help for me as we tackle a charity project during the pandemic. We are photographers doing The Front Steps Project ([SENSITIVE CONTENT HIDDEN]). As of this review, we have been able to raise over $25,000 in donations to [SENSITIVE CONTENT HIDDEN]. Without Routific, there is no way we could generate as many donations as we do because we could not get to as many people. Also, it’s amazing for up-front planning. I can take 50-100 address in a community, dump into Routfic and then easily break the project into days – the first 20-25 are day 1, then next 20-25 are day 2, etc. It would be a nightmare for me to try to figure that out manually.
Thank you for making it available for charities like this project!!!
Avantages
Ease of use. Simple integration/import from Excel data (or any CSV data source). Integration into mobile device GPS products (Google Maps, Waze, Apple Maps). Accuracy of routing. Ability to integrate exceptions (time windows) at the individual customer/stop level. Customer service is great!
Inconvénients
I really don't have any cons to mention.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Cracks an impossible code on a daily basis - lightning fast
Publié le 2016-08-06
I own a document destruction business. Every day I put two drivers out into the field, each...
I own a document destruction business. Every day I put two drivers out into the field, each servicing between 15 and 20 clients a day. No two days are the same. And these stops are within 120 miles radius of my office. There is just no way to do this manually.
With Routific, I export a CSV file from my CRM of the day's work, upload it into Routific and within 2 minutes, the software plots the optimal solution for me.
Better yet, I can manually override the plot and then the software will optimize the route base upon my manual "tweaking."
The software also allows me to customize on a "per stop basis" the duration of each stop (they can range from 5 minutes to 4 hours), which truck services which client (the small truck in New York City, the big truck for larger jobs). Very handy.
Truly impressive optimization software.
Avantages
Fast
Flexible
Easy to use UI
Powerful
Inconvénients
The colors of the plots are hard to reach (colors are too similar).
Réponse de Routific
Thanks so much, Peter. Really glad we're able to help your business soar!
We're adjusting the color scheme in an upcoming release, so those pins will be more easily distinguishable. Cheers!
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Happy Client
Publié le 2020-09-13
It has been a wonderful experience and has helped save time and headaches during large delivery...
It has been a wonderful experience and has helped save time and headaches during large delivery days.
Avantages
I run a catering company where we do front door deliveries daily, sometimes with multiple drivers for up to 50 deliveries. I love that I can input all the addresses and drivers and it will divide the routes out to fit within our delivery window. A huge benefit for us has been the updates to our clients about their delivery along with the in route tracking of the drivers.
Inconvénients
Sometimes we have a driver who finished one route and then switches over to another delivery. It tends to split the second delivery among all drivers and not the specific one. I may just not have learned how to deal with this feature yet as well.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Friendly user
Publié le 2020-03-25
Really good. Best routing app so far
Really good. Best routing app so far
Avantages
Easy to use even if you are not an IT. We use it 2 times a year for 2 big seasons of delivery.
Inconvénients
Add drivers more easy and automatic. Call customer notice 15min in advance option.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
From 0-700 deliveries in 5 days
Publié le 2020-04-05
I was asked by a local organisation to help deliver meals to key workers and the elderly during the...
I was asked by a local organisation to help deliver meals to key workers and the elderly during the Covid lockdown. I found Routific online and we did our first group of deliveries the following day. Enormously impressed by support, simplicity and efficiency of the software, and was able to train other in its use in a matter of minutes. A couple of days later I was asked to help with a similar project, this time helping our local pharmacy put together a volunteer network to distribute prescriptions to the elderly and vulnerable I was able to use the software to manage and track delivery of over 650 packages in the first week!
Avantages
Ease of use, intuitive, accurate and simple routing
Inconvénients
ONLY gripe is that it can struggle with house names in smaller villages..... but then so does Google Maps
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Unorthodox use, spectacular results!
Publié le 2020-05-22
I am a physics teacher at a high school in Stratford CT and I needed some way to plot out a route...
I am a physics teacher at a high school in Stratford CT and I needed some way to plot out a route as I delivered congratulation balloons to all my seniors while they were all stuck at home during the COVID-19 quarantine. Routific provided me with a free trial with unlimited stops, something none of the other software and apps I looked at was willing to do. With no training and no experience using anything like this before I was able to upload my student list and produce a route in minutes. I sent the route to my phone and once on the road Routific seamlessly provided me with turn by turn directions via google maps. An endeavor that could have taken me days took minutes to plan and a couple of hours to execute.
Avantages
1) The ability to upload stops from a csv file.
2) The ability to view the route before publishing to my driver.
3) The integration with google maps for turn by turn directions while driving.
4) The ease with which I was able to create, edit and reuse routes.
Inconvénients
Because of my unorthodox use of the software I did not come close to exploring its full potential. It did what I needed it to do and it did it well.
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This is the best routing software!
Publié le 2017-01-18
I have tried many and Routrific is the best. My partner and I have a small delivery based business...
I have tried many and Routrific is the best. My partner and I have a small delivery based business and we typically only need routes planned once or twice per week. I reached out to Routrific to see if they had something for less frequent users, that would fit our tight budget. Suzanne responded right away and worked out a monthly program, just for us. It literally beats any other software I've tried in price and in ease.
I love how easy the software is to use; multiple locations, multiple drivers, and multiple shifts. It has made my life so much easier and has made our business much more efficient.
I highly recommend Routrific! I am continually impressed with their product and their customer service.

- Secteur d'activité : Immobilier
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Best routing product available!
Publié le 2018-02-13
Avantages
The ease of use, routing capabilities, and the delivery of routes to our employees via text. Routing time and effort cut in half.
- Secteur d'activité : Art
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
Using Routific to organise delivery runs
Publié le 2020-10-29
Avantages
Very easy to set up and use. I've had good feedback from the drivers that have used the software to deliver items clients have purchased at our auction house. Works really well with Google maps and the messaging system ensures that our clients are kept up to date with any changes to the planned route.
Inconvénients
Would be nice to have some more options for client messaging or ability to communicate through the app