allGeo - Avis

I enjoy that this platform includes all of the features that myself and my company were looking for. Most others services included some but not all of the features that allGeo advertised.

The platform needed to be a bit customized to fit our requirements when in my opinion, they were basic requirements that most other platforms already had built into their systems. That said, customer service was excellent and tailored this to us and really help us throughout the entire process.

The most impactful features are time-keeping, active tracking, and location reporting that helps us with job costing. The time-keeping is helping us eliminate paper timesheets and eliminates a lot of human error once staff gets used to clocking in. The active tracking allows us to understand where our team is and to more efficiently operate. Part of the tracking actually determines how much time is spent at each property and that allows us to do job costing for each of our properties.

Although, I have run into features that don't necessarily fit our business the AllGeo team has been able to help modify them to better suit us! Which is a form of flexibility I don't think is very common among different services.

AllGeo is not the most intuitive and I do wish there was training since I want to be able to do the functions on my own, but I am incredibly thankful for the customer service team. They have been incredibly patient with all my questions about our setup.

Nothing - I can not think of a single thing good to say about this software

1- I can not get the system to work reliably for any amount of time does not matter the operating system or the brand of phone - iPhone, Android it does not matter. We have tried multiple times working with tech support to get them working and nothing has changed. It does not matter how many times you verify, update no one phone stays active consistently.
2 - I have no clue what the administrator screen is sorting by but when you try and sort by another column as soon as you refresh the screen it reverts back.
3 - We have been trying to get the same 5 phones initialized since May and they are still not. Every time we launch a complaint, tech support comes back with some obscure solution that works for 2.5 seconds and then breaks.
4 - We made a deal with them to purchase all our licences upfront and it worked for 4 months and the rest of the time has been us trying with all our might to get them working again.

Easy to use no need to spend time to train employee

Real Time GPS Tracking

Reasonable cost

Top customer service

No. of location sites are limited

Sometime shows wrong location

This program is a quick and easy way to track our employees hours. The customized visit record time sheets they developed for our company makes it easy to keep up with our employees' performance for company compliance. The app is easy for our tech challenged employees to use as well.

Its a little expensive. But not too much where we would consider leaving.

I like using this software for tracking and monitor field employees. This is good for our purposes, but also for allowing the technician to verify where they are at any given time.

I would really like to see the ability to have special locations in different colors

Allows for automatic time tracking system. When leaving a location it will record when leaving and the address.

Sometimes the application is not accurate and it will send daily reminders to turn on the tracker even though it is on.

I like the fact that it automatically documents the time and GPS address on every entry.

We do not have any complaints we are happy.

I like what it is suppose to do.... It however is to hard to get the information needed.

The inability to track the phones without updating daily

That i am able to track our employee and pull out reports to provide to our client.

Is not that easy to manuever. But it's good either way

Having a source to go back to in case a problem develops

The additional cost to add addresses, we have loads of customers, so it makes it costly to add more

Geofencing for timeclock, helps maximize hours by our service team and prevent shrink

Some updates required fir different iOS

Cost effective, and does exactly what we needed. Pretty good support as well.

Takes a bit of understanding to use reports and such, but once you get the hang of it, it's pretty easy.

tracking is great . customer service is great as well

I have no complaints . I will keep using this service

It was easy to set up in years and is inexpensive way for me to monitor my workers location and hours on the job. He moves between 20 different sites.

I gave my employee an old phone that didn’t work well. Ended up buying a $50 Smart phone with good battery life. And now it works perfectly

Tracking employees and the time logs.

Employee's location is on but the app still needs refreshing constantly because it isn't reading.

i would recommend this to everyone, i actually do, so easy to use once you have gotten the hang of it, also they are super helpful

The breadcrumb report tracks location of vehicle.

System usability isn't always intuitive; original alerts were annoying and had to email support to stop them

This software was fun to use. I enjoyed using it.

A little confusing to figure out some of the features.

The company has great customer support. They even reach out to help before you have to ask.

It can be a bit clunky. it is not always obvious what the information is based on.

Lots of features. More than I will ever need.

Requires user to "clock in" and "clock out" on the app. This leads to problems. It should have been automatic based on user's loction.

I like the fact that I can locate my team at any given time. Also that there is a accurate way to calculate the working times of our staff at the end of the month for salary purposes.

Sometimes I can’t view or log in when needed.