ResMan - Avis

I used to create weekly reports for my boss that listed our team's hours on each project. It was easy to select the project and dates to filter so I could export the information to Excel for the reports. It was also easy to keep track of the employee's PTO each week. Having this software allowed me to create the reports I needed within a matter of minutes.

I did not have any cons while using this software.

Easy to navigate and help desk are great. Boardroom is handy. Lots of reports

I've been using Resman 4 years now. Not sure

It is relatively easy to navigate through the various aspects of Resman

There is problems with the payments deposited to Resman do not make it to the Ledger of the Resident.
Just recently, deposited a money order for the resident in 1120. It is on the Deposit Batch, but did not post
to the residents ledger.

I am having problems with transferring residents from one unit to another. Even after the Transfer there is still the message of pending transfer (click here) on the previous unit.

Processing invoices for payment and the scan to attach. I, today, selected a scanned invoice to attach and I access everything except the one I needed. Example is, invoice scanned had last numbers or 420, I select
that, I get scans for 415/414/420. I continue to try and eventually I am able to get the correct invoice attachment. It is frustrating and consume too much time.

The ease to get to all the different fields we use from posting rents marketing, doing leases, pro-rate calculator

Nothing I love resman and the ease to move around the system

I love the ease of use type of platform and how it doesn’t feel like a heavy feat to do my daily tasks

I’m not too big of a fan of the bulk emailing function but it serves its purpose

I love that I can text my clients. I used many different software, non had text messaging.

Not much, might was more useful if doesn’t ask so much to ask clients.

I really love the delinquent accounts organization as well as the renewal tracker which greatly helps my position in tracking this information daily without having to pull different reports.

Applicant/Prospect guest cards. The integration with MeetElise needs some improvement.

helps keep me organized and helps me keep in better touch with customers

goes off line every once in a while but never last more then 5 mins

Resman is easy to navigate and easy use.

Could have some more reports added like former residents

The best part about ResMan is how user friendly it is. It was quick to learn and easy to communicate with residents. It also has an excellent, clean interface. It looks much more advanced than other property management software I've used prior.

I feel like this software isn't easy to pull specific reports. It could just be a training issue, but some reports I used to be able to access immediately are more difficult to find.

Res Man offers user friendly functions that make even the most novice of user, feel like a pro. I love how easy the system is to navigate. I also enjoyed the multiple integration options to additional vendors and partners to expand the multilevel use of the platform.

I am not a large fan of the reporting layout. I do like the drilling in aspect on the reports that link you back to Res Man to research if needed. But, the combing through the reports on the report page us not friendly to the eyes and it is very easy to overlook something you need quickly when in a rush.

The ease of using the software make our daily operations easier. The search bar is one of my favorite buttons, as well as being able to correct mistakes easily on ledgers.

What i like the least, is that many times the is really slow to load, especially towards the end of the business day.

Very user friendly and the chat support feature

Notifications for messages within the system. Glitches with applications

I love the ease of corrections when mistakes are made. There is every report you can imagine. You have at least 2 to 3 ways to get somewhere in ResMan or what you are looking for.

I wish there was a better built in Marketing platform. We could post ads from ResMan to Facebook, Craigslist and others. Some numbers on the Reports don't match which is frustrating.

I like how simple and easy this system is to use. Every time I have called customer service I have had my questions answered.

I wish there was a way that I could text my residents. Everyone including prospects have asked me to text them for one thing or another and I cannot. Please find a way for us to change this.

Price. Reports are as good as OneSite. GL combines a lot of activity for certain entries, its an extra step to drill down and see what actually makes up an entry.

Difficulty in getting help desk to do anything (based on conversion experience with prior balances).
If you need a report altered its a week or more project.

I like using Resman because I believe it is very user friendly and easy to learn. Unlike Yardi, I also like that I can text and email people from this software. I like that it is a one stop shop. I like how it is also linked to our other programs.

I can't think of any negative features to report at this time.