Genius ERP - Avis

Nous avons 20 employés qui utilisent Geius et il y a des besoin qui ne sont pas solutionnés rapidements et qui amènent des frustations

Étant une manufacture avec une multitude de produits interreliés il est très demandant d'entrer lesrecettes de l'ensemble de nos produits afin d'atteindre les résultats de son l'utilisation.
Si les recettes de nos produits ne sont pas tous entrer environ 35,000 à 45,000 composants de produits
nous n'avons pas la valeur de nos inventaire et de nombreuses rupture de stock.
Trois professionnels sont à plein temps pour entrer des donnes afin d'obtenir les min-max.

Plusieurs options de Genius nous aident dans nos opérations: les achats recommandées, La gestion des localisations multiples, les import-export excel, la gestion des BoMs, l'intégration des code barre, la gestion des jobs dans l'usine, l'intégration de la comptabilité et plusieurs autres. La centralisation de l'information, facilement disponible, nous permet d'être déjà plus efficace 5 mois après l'implantation.

La génération de commandes client est longue. Et en général, le système est un peu lent.

Quand même assez facile d'utilisation après quelque semaine de pratique

Besoin de beaucoup de personnalisation pour être utile.

J'aime la flexibilité du produit a s'adapter selon nos besoin avec des rapports personnalisé

Quelque petite fonction de base manque et la gestion de la bibliotheque de bom un peu compliquer
Sinon tout est excellent

En tant qu'acheteur, j'aime pouvoir faire des suivis et des recherches sur mes achats. Plus je connais le logiciel, plus il est pratique.

Comme nous sommes à notre première année, lorsque nous avons un problème ou une situation qui survient, on perds beaucoup de temps à comprendre comment le régler avec Genius, probablement par manque d'expérience.

Support à la clientèle efficace et courtois. Beaucoup de rapport personnalisable qui rend Genius encore plus pratique. Passage du 3D au ERP simple et efficace avec ETM. Suivi des jobs et des achats facile.

Très difficile de modifier une job en cours. ETM long à charger pour de gros assemblages.

visibilité du Bom quand on le crée et les rapports qui sont personnalisé

Nous devons toujours demander si ce que nous devons excuté est possible à Genius, et souvent nous devons faire des programme spéciale

Nous sommes déjà implanté depuis quelques années. Les gens connaissent ce ERP. Par contre, nous n'utilisons pas tous les volets.
Le fait que nous avons déjà implanté un partie, et que le niveau convient à notre entreprise, nous voulons garder vos services.

Il est difficile d'avoir un service à la clientèle qui ne coûte rien.

Pour ma part, j'utilise ce logiciel depuis quelques semaines seulement et mon expérience se passe très bien. Il a été assez facile à comprendre et à utiliser.

Par contre, il n'est pas toujours possible de modifier ou supprimer des éléments sauvegardés.

Intuitif, presque complet, facile à utiliser

Service à la clientèle, surfacturation, fonctionnalités non développées

Facilité d'utilisation d'un programme é l'autre

L'obligation de cliquer dans la case pour écrire

Easy to navigate, comprehensive data collection and analysis.

Some fields are not readily searchable, or smart. Many softwares today allow you start typing and it knows what you are looking for - making recommendation or gray line filling in so you can simply hit enter.

We chose Genius ERP because we are a custom, make to order manufacturer, and Genius allows us to design and release parts of the machines in Solidworks as they are complete to production. This allows us to manufacture complex machines in less time by getting a jump start on long lead items using just in time purchasing and production scheduling. Genius tracks all costs to each machine which gives great visibility into our margins that we can trace all the way to our financial reports.
Genius ERP is utilized throughout all our business processes from customer order through to final shipment and invoicing and then flows through to our financial reports. With all employees working in a single integrated system, it has allowed our process flow to become smoother with less questions popping up across departments.

I would love to see them update the UI. There are lots of clicks required with each transaction.

Packing list, invoice and PO are fine. My use is very limited to my job, I don't see the overall picture.

not friendly user. customerized report needs to be updated every update. search tools could be improved.

The sales staff did a very good job. After struggling through the initial set up. My team has adapted and we use it company wide. It has been a great tool and has a lot of potential for us.

The accounting is not as easy or as flexible as our previous accounting system. We do everything from manufacturing to retail sales, including having a dealers and distributor network. We have monthly fees due to customers and have service teams in the field. We have had to create several work arounds but overall it has been continually improving.

The software meets our needs; interfaces are intuitive, easy to use. People who work at Genius are competent and are able to understand our needs.

Documentation and user guide are not always up-to-date; I knew that a new customer service department was now in place. This surely will help get answers quickly to questions of use.

the underlying structure of the software was thoroughly scrutinized by our company auditor, something we failed to do on a previous software that we purchased. Their confidence allowed us to 'trust' Genius and really dig-in to make it work across our company departments. Genius is good on visuals as well as text.

no way to print the ms project display from work order management status
scheduling fractures operation time, sometimes into seconds, split over a dozen different moments or even days?
not enough smart-tags or hyperlink functions; I have to keep 8 different pages open all the time to get complete information.
too many French terms left untranslated
too much reliance on reports rather than displays

We have been using Genius ERP now for over 4 years and are very happy with our choice. Very thorough and customizable. As there is plenty of features, we are still learning all there is to offer in Genius.

I don't have any other experiences in implementation and training of ERP but we had to spend a lot of time with employees before the go live.

Genius was the only product I saw that had the built in capabilities of configurating BOM's in a way that worked for our product line. It was cost efficient and the Genius team brought lots of expertise to the table.

It is a lot of work to get your team onboard with a new ERP like Genius. Patience is a key factor for implementation.

It does help for the daily work like making BOMs, checking inventory.

It's very out dated, not cloud based, no app, like 199x software.

easy to use, quick for new user learning curved.

hard to debug, cannot upgrade without support.

We were operating without any form of ERP or similar software, so the switch was not such an easy task! Genius made it easy for us by visiting and analyzing our needs and capabilities from the start. The training sessions before our Go Live date were well organized and tailored to our needs and methodologies.

With less than a year in, we are now at the point of using the data that has been recorded in Genius for forecasting and reporting purposes, and this part may be a little less intuitive. Anybody with SQL experience could easily find their way, but not our case at the moment.

Genius' ERP is very easy to use. It is detailed and flexible. It connects all aspects of our manufacturing business.

To use Genius, you have to click and confirm almost everything. This is time consuming but is not too bad.

Extremely satisfied with the support and services that were provided through this company. Any problems were dealt with in a professional way. Anyone looking for this sort of service won’t be disappointed.

Did not experience any bad with this software, All problems were solved by Genius ERP!

The fact that it have a complet treatment from the bid to the invoicing.

Planning feature