MRI Software

Logiciel cloud de gestion des investissements et des biens immobiliers

Note globale

4,3 /5
(75)
Rapport qualité-prix
3,9/5
Fonctionnalités
4,2/5
Simplicité d’utilisation
4,1/5
Support client
4,2/5

89%
des utilisateurs recommandent cette application
Classer par

75 avis

Ben
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

MRI Software Makes Our Business Run

Publié le 2020-12-29

Overall, MRI Software makes our multifamily, commercial and accounting silos run smoothly, as it has been ingrained in our business processes for well over a decade. While it can be difficult to get working integrations, as well as the overall license cost being at the highest end of the industry, we can't envision using any other property software in the near or long term.

Avantages

The majority of our employee base has been trained on one or more MRI Software products, so just on familiarity and knowledge-base alone having MRI is an absolute must. The amount of modules available for almost every business process there is in our industry is a huge plus. MRI Software is willing to develop/integrate with pretty much any partner out there for a price, which is great. The reports available in MRI are unmatched with any other software we've seen in this space. Support is great and highly knowledgable.

Inconvénients

MRI Software is at the highest end of pricing in the industry. The software is complex and not the easiest to learn. While they are willing to integrate with a wide variety of partners, they can sometimes put the cart before the horse with these, meaning their Development teams tend to roll an integration out without fully testing or anticipating potential issues.

Colleen
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

MRI Software Review

Publié le 2020-07-23

We have a fairly small real estate company. We only do commercial properties in MRI currently (not multi-family yet). We decided to start using MRI upon forming the company knowing we were growing rapidly. We only have about 250 commercial leases so the total software cost is probably expensive on a per lease basis but it is well worth having it in place now instead of using something cheaper and then having to do a large complex implementation. My overall experience with MRI is positive and would recommend to anyone in the industry.

Avantages

Been a user of MRI for many years. I implemented it twice at two different companies but have used it at three companies. I have used web and windows version. I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available. MRI has always been very responsive to helping me address my needs whether it be an issue with the software, a mistake I made or a customization question.

Inconvénients

I wish the communication center was quicker. We use the web version and sometimes the reports take several minutes to become available and sometimes the messages don't appear at all and we have to logout and get back in to reset.

Réponse de MRI Software Traduire en Français

Hello Colleen,
Thank you so much for taking the time to leave us a great review! We are happy to hear you have used MRI Software in your various positions and enjoy our stellar customer support! We look forward to working with you for many more years to come!

Jason
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Value packed software, accounting rich with strong ability to integrate w/ other software

Publié le 2017-09-07

easier than most other accounting software

Avantages

The detailed accounting from tenant management, work orders . It made it easy to identify costly tenants and variances in my budget.

Inconvénients

not the easiest software to train new employees on, and was extremely difficult for prospecting with new renters compared to my experience with Yardi and OneSite. Also, it would let half information process in the system (such as work order with no info or category) this should have popped up w/ error box to be able to submit.

Melissa
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Manage Your Investments - The Right Way

Publié le 2020-06-11

Avantages

I love that MRI Software allows your to be the owner of your own product. As an Admin and End User, you are in control of the way your data is updated and portrayed even to 3rd party investors. The software allows you to customize and choose your own modules and experience.

Inconvénients

Due to the ever growing nature of MRI's business, there are always updates and new modules to implement or test. While this is exciting and change is inevitable in any software, it can also be overwhelming and chaotic/rushed at times.

Réponse de MRI Software Traduire en Français

Hello Melissa,
Thank you so much for taking some time to leave a review! We appreciate your kind words and are happy to hear you love the flexibility our software provides and they ability to customize of our software to fit your needs! We hear you loud and clear regarding the ever-growing nature of our business and will take your comments to improve this.

Annette
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Intuitive and easy to use and manage.

Publié le 2017-06-09

Avantages

This product is easy to navigate through for end users. There is a wide variety of App add-ons available to expand based on your needs, with many that integrate seamlessly. Above all else, the Customer support is OUTSTANDING!! There is always a pleasant, knowledgeable voice on the other end to assist you in a timely manner.
MRI is always working on incidents within the system and releasing CMU's.

Inconvénients

As an Administrator, I would like to have more access in the training portal to administer users and see some improvements made to the Training modules. In regards to the courses themselves, the videos need to be edited in order for them to register as being completed properly and it would be beneficial to have the next courses start automatically. Users are confused when trying to navigate through courses and the site in general.

Louise
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Has MRI acquired too many companies

Publié le 2020-06-16

Avantages

MRI acquired a number of Housing Authority software companies. We still are using the software we originally purchased (HAB Inc.) until the new platform is rolled out. The support has been excellent. I have been told the new platform is user friendly. MRI allowed us to change our contract to the same time period as our fiscal year.

Inconvénients

New software package will not include payroll. Sounds like we need to pay for or do business with another company for payroll. I doubt MRI will reduce annual cost to make up for the loss of a program that we are receiving and paying for with the current software.

Billing detail could be clearer.

Réponse de MRI Software Traduire en Français

Thank you so much for taking some time to review us, Louise! I am happy to hear support has been exceptional. We are excited to have you on board!

Randal
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Service is the Key

Publié le 2020-06-16

Excellent. We are getting service when we need it.

Avantages

There are lots of good software available for housing and redevelopment authorities, but the key to making it work is the service behind the software. MRI Software gives us that service. Also, they are always innovating and that is much appreciated. Time can go by fast and before you know it, you are working with obsolete software if innovation is not constant.

Inconvénients

Sometimes we would appreciate a little bit more interaction with MRI.

Réponse de MRI Software Traduire en Français

Thank you for your great review, Randal! We are ecstatic to hear you are happy with our customer service and appreciate our innovative nature! We look forward to interacting with you and your team more in the future.

Kelly
Note globale
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

My Review LOL

Publié le 2020-06-11

We use MRI for our Housing Data Base. I have found it to be extremely helpful, and the tech support team is absolutely amazing.

Avantages

I think its very user friendly. I wish it were a little easier to navigate between different sections. It would be awesome if we in occupancy and were able to jump over to that tenants TARS page, instead of having to do a search in both.

Inconvénients

My least favorite part is the utility allowance module. It isn't very user friendly.

Réponse de MRI Software Traduire en Français

Hello Kelly,
Thank you for your outstanding review and ratings!! We are so happy to hear that you are pleased overall with our platform and we certainly appreciate the feedback you provided below! We are constantly looking for ways to improve for our customers.

Angela
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easier than previous answering service!

Publié le 2019-10-14

It's nice not having to turn the answering service on and off every morning and evening or anytime I leave the office. I also love that it gives the caller a choice to help direct their call to whoever will be able to address their concern or answer their question through a message. I like that we can send a rapid response without having to call every person back in the event of a maintenance emergency.

Avantages

I like that I can set it up in advance and schedule who will be notified when a call comes in and that it's automatically going to answer rather than me having to turn it on and off every time I will be out of the office.

Inconvénients

Some of the features were confusing at first but I was able to play around and figure it out with some use.

Teresa
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Everything I need right at my finger tips!

Publié le 2019-01-17

MRI is a great management software, but lacks things I was looking for like self teaching tutorials.

Avantages

I have a variety of reports available to help me track rents, delinquency, budgets, and much more.

Inconvénients

I feel you must have training to fully use this software, it is not self learner friendly.

Réponse de MRI Software Traduire en Français

Hi Teresa,

Thanks for giving us a thoughtful review! I'm happy to hear that the reports have the flexibility you're looking for.

I'm sorry you haven't gotten the training resources you need. We have a variety of training options available that I'd be happy to connect you with.

Could you please email me at [email protected] and I will point you to the correct resources?

Best,
Matt Harrell
MRI Software

Denise
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Pros and Cons of MRI

Publié le 2020-06-16

I have been using MRI for 15+ years. I find it to be very dependable and is growing with the industry

Avantages

MRI software is user friendly. It oesn't have a lot of bells and whistles but the basics work. Other products that have all the bells and whistles fail with the basics.

Inconvénients

Report design is difficult, tutorials are not helpful. MRI support is very slow to respond and could take weeks or longer for a resolution.

Réponse de MRI Software Traduire en Français

Hello Denise, thank you so much for your review. We are glad to hear you enjoy our user-friendly platform. We appreciate your feedback regarding support and tutorials. We will be in contact with you and the team to remediate this.

Ashley
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

MRI GREAT SOFTWARE FOR FINANCIALS AND RECORD KEEPING

Publié le 2019-11-06

Overall, i have been using this software for years. The updates keeps you on trend with what you need to know and making your life easier for accounting and record keeping.

Avantages

MRI is user friendly and easy to learn. There are many different was to use the software from accounting to record keeping.

Inconvénients

Some of the functions that you think will work for you, don't always do what you want them to do. This can make things more time consuming and complicated.

Peggy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Boston Post Review

Publié le 2020-06-23

program does what it is intended for.

Avantages

Product is very user friendly for the end user.

Inconvénients

Program has several instances that could be minimized by the number of steps it takes to get to the end.

Réponse de MRI Software Traduire en Français

Thank you for your great review, Peggy! We appreciate you taking the time to leave some kind words about us! We are happy to hear you enjoy our user friendly platform and your feedback on the product. We will circulate it back to the team!

Amy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great customer support

Publié le 2019-11-06

MRI holds alot of date and we are working to be able to export the data in a user format.

Avantages

The customer support is great. They are able to help with mostly any question! All you have to do is call the 1800 number.

Inconvénients

The bach reports are nice, but it would be great if there was a way to change the date on the whole batch, not have to go I to each report within the batch to enter the date.

Danny
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

MRI Review

Publié le 2020-07-28

easy to use.

Avantages

User friendly. System support is excellent.

Inconvénients

Aged delinquency report processing time is too long.

Réponse de MRI Software Traduire en Français

Hello Danny,
Thank you for your review! We appreciate you taking the time to leave some words about our software. We're happy to hear you love our support and enjoy our user friendly interface! We will follow up with you regarding your aged delinquency report as we take this feedback seriously.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Been using MRI for almost 10 years

Publié le 2019-07-06

Able to run reports with ease; Is user-friendly. Support is always available.

Avantages

Ease of setting up resident files; accessibility of reports and ease of running reports. Ease of processing statement of deposits; works well and integrates well with other software products.

Inconvénients

Works slowly and program often freezes.

Elena
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy to Use - Property Management Software

Publié le 2021-12-09

By using the MRI Software I am able to easily follow through with my job and look up accounts with ease through the collections process

Avantages

Easy to learn and easy to use interface switching between different aspects of the software

Inconvénients

Sometimes pulling reports can be slow, site times out often

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

MRI is straightforward and easy to use

Publié le 2019-06-18

Overall, MRI is very easy to learn to use and can be a valuable source of information. However, sometimes the parameters get funky when layering in less concrete data like psychographic or behavioral segments and the data does not seem entirely accurate.

Avantages

MRI is very user intuitive and allows you to layer multiple audience traits over one another to define audience size without having to export your data over and over and pivot it. There's a lot you can do and see within the software itself, which really helps save time when you want to just look at a bunch of different options without having to wait for a new export to generate. I like the click and drag functionality.

Inconvénients

It could definitely have more behavioral/psychographic options. Sometimes the behavioral/psychographic traits that are provided are far too specific to apply to an entire audience and it can skew your results; others are far too vague and provide conditions that almost all audiences would fall under. More niche breakouts within HHI and demo would also be helpful. Lastly, I think adding a Save option for some of these pulls would be helpful - the save option did not work for me.

Bob
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

No support

Publié le 2022-03-31

Not good since they dumped lindsey support.

Avantages

Easy to use and accustomed to product. Multiple programs.

Inconvénients

The customer support is non existent. Communication is bad.

Marlene
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

MRI Software

Publié le 2018-09-25

We maintain all our property accounting records in MRI and run all our property reports from MRI software.

Avantages

the accounting is targeted for commercial real estate

Inconvénients

complexity of some features especially the budgeting and forecast modules.

Jamaula
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Accounting Gone Wild

Publié le 2021-11-15

I would let you make your own inference but as far as mine… 1 star out of 5!

Avantages

Information integrated with Yardi well but other than that 1 star

Inconvénients

Everything about this software was wrong!! As an Assistant Manager it makes my job more difficult and harder.

Jennifer
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Review

Publié le 2019-12-10

Not good. Was not easy to use or navigate. Customer service was okay, but could be better for the price.

Avantages

Nothing. It was difficult to use and was not user friendly at all.

Inconvénients

Everything. Nothing about this software is good.

Réponse de MRI Software Traduire en Français

Hello Jennifer,
Thank you for your review of MRI Software. I am so sorry to hear your experience with us was anything less than stellar. We take your review very seriously and would like to know how we can better serve you.

Please send me an email at [email protected] so we help fix our standing with you and your team.

Veronica

Utilisateur vérifié
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

MRI is great software for specific needs

Publié le 2019-03-05

Avantages

This software encompasses many needs for a real estate business, from property management to accounting.

Inconvénients

This software lacks in some functionality for HOA management, but is new to the HOA market.

Réponse de MRI Software Traduire en Français

Hello!

Thank you for your thoughtful review! We're glad that you're pleased with the comprehensiveness of the product!

Regarding you feedback on our HOA management functionality, our team would love to have your specific feedback as to how we can improve. It's this type of critical feedback that ensures we deliver the best possible value for our customers. If you'd be willing to share more details, please email me at [email protected] and I will connect you with one of our product experts.

Thank you again for being an MRI customer!

Best,
Matt Harrell

Johnna
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

MRI Review

Publié le 2021-07-06

I have had a positive experience with MRI and would recommend the software to others.

Avantages

MRI is industry-known and a reputable software. It is widely accepted in our industry as the source of truth for reliable demographic data. We use this software for audience research.

Inconvénients

If you are not familiar with the software, creating reports/pulling data can be confusing. Wish they had a more seamless, user-friendly process for this

Hugo
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Accounting Software

Publié le 2018-10-17

The overall experience has been good so far. MRI has allowed us to bring all our property accounts under one umbrella

Avantages

The biggest pro with MRI is there willingness to provide API connections which allows data to flow into other programs.

Inconvénients

MRI can be little complicated running certain reports for the novice uses. I am sure once a little more training is had then everything will come naturally