Enterprise Process Center - Avis

We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.

So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless.
The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.

Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business.

Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

We've been using it since more than 10 years...and it keeps getting better every year.

I was fully satisfied to use the software during a long program for modernisation of institutional organization.
The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work.

I take care of EDM, so I use it every day.

Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same.

Good management tool. Have every possible option to work from remote locations due to the advanced software and internet calling with videos. I did finished my meeting and hope to see more progress.

Better business understanding across the organization

Will help standardized the business process of a growing business. For to be processes.

It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations.

We saved so much time, everything is at the same place !

Ease to use !