ActivTrak - Avis

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565 avis

- Secteur d'activité : Services financiers
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
ActivTrak for Family Monitoring
Publié le 2018-10-02
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on...
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.
Avantages
ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.
Inconvénients
It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Janessa Patterson Review
Publié le 2024-09-17
Avantages
That it tracks the activity of each employee.
Inconvénients
Wish it was a little more user friendly.
Réponse de Birch Grove Software
Hi Janessa!
Thanks for sharing your feedback. If you'd like to provide feedback directly to our product team through customer feedback panels, betas, etc., please email me and I'll connect you with that team.
Thanks so much!
~Megan
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 7.0 /10
A way to see what is going on to a point
Publié le 2023-09-05
ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation,...
ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation, we opted in the end to use other logging and to ensure the message was to employees we aren't sitting watching every move as doing so would alienate a highly already productive team.
Avantages
ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.
Inconvénients
After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
We love using ActivTrak!
Publié le 2024-09-18
Avantages
The dashboards and easy to read summaries of time categories.
Inconvénients
It sometimes has glitches where I am unable to view my teams time on a given day.
Réponse de Birch Grove Software
Hi Stephanie -
Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it.
Thanks again!
Megan
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Service
Publié le 2024-09-12
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also...
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also helps us determine when an employee left, if they forget to clock out.
Avantages
Being able to make sure remote employees are being productive.
Inconvénients
When over user count, information will not display.
Réponse de Birch Grove Software
Hi Samantha,
Thanks for sharing your experience with us — and your peers! We appreciate you taking the time to do so.
Have a great week!
Megan
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
How to monitor activity and productvity of your team
Publié le 2024-05-02
Avantages
Activtrak is very easy to deploy. Very intuitive ui. Clean and simple design. Search function is very
Inconvénients
The price is a little bit high after they chnaged the pricing tiers a few years ago.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
MINIMUIM USERS AND ANNUAL AGREEMENT REQUIRED - GO SOMEWHERE ELSE
Publié le 2024-05-07
Could not test all features during demo. They require a one year paid up front commitment and 5...
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
Avantages
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
Inconvénients
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Effective and affordable solution for monitoring employee productivity
Publié le 2024-09-12
Positive experience overall. Simple and straightforward, but a little bit of a learning curve when...
Positive experience overall. Simple and straightforward, but a little bit of a learning curve when it comes to reporting.
Avantages
The interface was very simple to use for the most part. I went from not knowing anything about the portal to diving into reports.
Inconvénients
The plethora of reports and features is nice, however it was almost a bit overwhelming.
Réponse de Birch Grove Software
Hi John -
Thanks for taking the time to share your ActivTrak experience! Please let me know if you have any questions or if I can connect you with anyone if you have any specific questions or feedback.
~Megan

- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
It helped track my employees in stealth mode. I can judge behavior of my employees and keep...
Publié le 2018-07-03
peace of mind about progress of my employees.
peace of mind about progress of my employees.
Avantages
Recent screen shots help get overview at a glance about what your employees doing.
One can monitor from anywhere or on the go.
website blocking is very easy and its very difficult for employees to track whats going on their system.
For home users its free to monitor 3 computers with enough data
Inconvénients
Price is bit high as compared to other solutions.
Also paying annually is also a paid and they don't offer monthly payment options

- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Very Good Monitoring
Publié le 2019-03-23
Avantages
This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed.
Inconvénients
Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Never got it to work.
Publié le 2023-10-16
Never got it to work and Tech support could not get it to work either.And they did not cancel my...
Never got it to work and Tech support could not get it to work either.And they did not cancel my contract.So I had to pay for 1 full year for a product that I did not use.
Avantages
Never got it to work and Tech support could not get it to work either.
Inconvénients
Never got it to work and Tech support could not get it to work either.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ActivTrak is Amazing!
Publié le 2023-02-13
Its been great!
Its been great!
Avantages
ActivTrak is easy to use, set up and work with. I love the weekly insights it gives you, also the coaching opportunities as well. Its easy to track what my employees are doing and to make sure they are staying productive while on company time.
Inconvénients
Introduction to a new product can be tough, I wish there was a bit more training for someone who doesnt have time to watch long videos
Réponse de Birch Grove Software
Hi Lynnzee,
Thanks for taking the time to write us a review. We're glad to hear it is boosting your team's productivity! We do have some shorter videos here that are helpful https://www.activtrak.com/demo-experience/
and feel free to check out the ActivTrak Academyhttps://www.activtrak.com/academy/ and our resource center for more helpful tips https://www.activtrak.com/resources/.
- Paul
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Program
Publié le 2021-11-30
My overall experience has been fantastic the support has been outstanding thank you
My overall experience has been fantastic the support has been outstanding thank you
Avantages
I like the software especially because our employees are working remotely this is a great way to track productivity and ensure they are not working to many hours.
Inconvénients
I like the software there is nothing negative to say
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
User feedback for ActivTrak
Publié le 2022-12-28
I have had a very positive experience with ActivTrak. The software is very intuitive and easy to...
I have had a very positive experience with ActivTrak. The software is very intuitive and easy to use, and the customer service is excellent. I have been able to quickly set up and monitor employee activity, and have been able to quickly identify areas of inefficiency or potential risk. I have also found the reporting features to be very helpful in helping me to track progress and identify areas of improvement. Overall, ActivTrak has been a great tool for helping me to better manage my business.
Avantages
ActivTrak is a cloud based software that allows employers to monitor employee activity in the workplace. It provides real time insights on employee behavior, productivity, and engagement. The software is designed to help employers improve their workplace productivity, reduce cyber security threats, and gain valuable insights into how their employees are using their time. ActivTrak provides comprehensive analytics and comprehensive reports that allow employers to gain a better understanding of how their employees are working and how they can improve their productivity. It is also designed to be easy to use, so employers can quickly and easily set up the software and start monitoring employee activity.
Inconvénients
ActivTrak does not offer a mobile app to monitor employee activity on the go.
- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
A Must Business Security Feature!
Publié le 2022-06-10
This is a must application for businesses! Whether you have employees on site or remotely,...
This is a must application for businesses! Whether you have employees on site or remotely, Activtrak will help ensure your business is protected. Aside from that, it will also help you ensure to have receipts (evidences) for any activities that are not in line with your business requirements/processes.
Avantages
This application has helped us a lot in ensuring we are able to protect the business from any fraudulent and non ethical practices that may put the business in a difficult position. Moreover, Activtrak has helped us in ensuring we have proper documentation when we have to deal with any infractions.
Inconvénients
NONE! I love how convenient and helpful this application has been towards my work and the business I support with. I cannot think of anything I don't like about this application.
- Secteur d'activité : Semi-conducteurs
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
It allows me to monitor what my kids are doing on the Internet which is invaluable these days
Publié le 2018-01-12
I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with...
I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with their school work.
Avantages
Given the heft price I like the fact that there's a free version of the software. From a feature perspective I like the ability to see a history of screenshots and the ability to monitor usage real-time. I also like the new feature that was recently added that allows me to easily exclude people I do not want to monitor. Another really great thing about this product is not the product itself, but the technical support team that supports it. The quality of help I received and the timeliness of responses was absolutely awesome!
Inconvénients
The thing I like least is the price. As a non-business user I'd be willing to pay a reasonable price for the software, but the current price is simply way too high for the ability to monitor my children's PC usage. Sure, it's important to me as a parent, but not at the current price. I have mentioned this software (as well as other phone monitoring software) to other parents and I'm confident if the price was in the sub $100 range, you'd sell a LOT of licenses to parents! Add support for monitoring Apple and Android phone usage for the same price and you'd be amazed how many you'd sell to parents. All parents I talk to are looking for these capabilities. Of course, the other limitation I'd like to see changed is the fact that the screenshots are only captured when a screen is shown for 20 secs. I know this is a limitation of the free version. Again, I'd be willing to pay for the ability to specify the cadence of screenshots, but not at the current price.
- Secteur d'activité : Banque
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Product and Service
Publié le 2018-01-22
This product can do exactly what they are advertising. You can set this program up on a computer...
This product can do exactly what they are advertising. You can set this program up on a computer and once that computer is logged into, the program is tracking at all times. The activity report is very detailed and it shows when a screenshot was taken.
Avantages
You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.
Inconvénients
All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Monitoring Software, Period.
Publié le 2018-02-06
Quick and easy reporting about employee activity on work computers. Specifically, productivity,...
Quick and easy reporting about employee activity on work computers. Specifically, productivity, activity log and real time screen viewing.
Avantages
ActivTrak does everything you need and nothing you don't. It's user friendly, visually appealing and robust. Additionally, they release the most updates of any related software. I have tried more than six applications for this purpose and theirs is the best.
Inconvénients
The software has a tendency to create multiple "users" (people you are tracking) for the same person. One record for the computer, another for their associated Windows/Chrome identity and sometimes others if they have multiple user accounts on the same computer. This can cause you to have 3 or more user records to track for a single person. You can group them together and use an alias, which is great, but the overall number of users reporting will affect your billing plan.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Recommended to our customers
Publié le 2021-11-22
we have been recommending this to our customers for a couple of years now - they seem to like it....
we have been recommending this to our customers for a couple of years now - they seem to like it. UK-hours support would be appreciated in future.
Avantages
The ease of installation along with the multitude of reports
Inconvénients
I wish the software could be user-based rather than per machine - when users hotdesk, this will knock out our licensing and stop reporting until it is noticed/dealt with
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ActivTrak for Remote Productivity
Publié le 2021-12-02
Avantages
The dashboard allows you to drill down from group setting to each employee's uses. Coaching and insights help keep everyone in focus. The ability to see where and when folks are using what software or sites allowed us to capture the fact that one of our remote workers was performing two online jobs at the same time.
Inconvénients
I don't really have any. Easy to set up and use.
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
As an employee, I felt comfortable that we were being held accountable while not being held...
Publié le 2018-01-11
Avantages
I like that it is not completely intrusive in a keylogger like fashion as other softwares are, while still giving my bosses the information they need to keep everyone honest.
Inconvénients
The completely hidden nature can be a little uneasy - be sure to be transparent to your employees that you have this installed on the machines they'll be working on. Want them to be honest? Be honest yourself!
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Making timesheets easier and keeping staff productive
Publié le 2018-11-16
Has allowed for more accurate timesheets within the company that allows for invoicing to be a true...
Has allowed for more accurate timesheets within the company that allows for invoicing to be a true reflection of work conducted and proof for clientele. Able to assess the productivity of staff which has resulted in increased productivity and the prosecution of a staff member stealing company data.
Avantages
The recording of information on a active desktop into a spreadsheet allows for accurate timesheets (billing to clientele) and updates on staff productivity. Screenshots also provide an effective method for assessing exact work conducted. As it is all online, the access to the dashboard can be done anywhere, even on holiday!
Inconvénients
Inability to record activity when device is offline (not connected to the internet) and then upload said activity when online again.

- Secteur d'activité : Assurance
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ActivTrack is a great product that can help small business owners monitor their employees...
Publié le 2018-01-15
Employee computer tracking....inefficiencies in the office.
Employee computer tracking....inefficiencies in the office.
Avantages
It's user interface is simple and intuitive. It provides an in-depth report of each computer and what the user spends time doing.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Activtrak Review
Publié le 2021-11-22
Execllent
Execllent
Avantages
Activtrak helps to make sure our employees are productive during work hours
Inconvénients
Sometime is can be a little difficult to generate reports
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The paid service is worth every penny, and the free trial saved me thousands of dollars
Publié le 2017-06-28
Increased employee productivity and decreased employee turnover. Our employees know we monitor...
Increased employee productivity and decreased employee turnover. Our employees know we monitor their workstations, so they behave and don't misuse our IT resources. That's one less reason to fire them.
Avantages
Easy of installation and use, cloud hosting, and browser access from anywhere in the planet. The price is also reasonable. The free trial saved us thousands of dollars in wasted wages. We suspected that one young law clerk was squandering our time and resources because of his low productivity. Three hours after we started monitoring his workstation (with the free trial) we fired him on the spot. We then implemented ActivTrak firm-wide (with prior announcement) and everyone is being honest on their workstations. Trust but verify.
Inconvénients
I wish we could adjust the speed of the screenshot "slide show". It's painfully slow right now. Also, allow us to name the rules. Some of the rules can get convoluted, and two months later we forget what they're supposed to do. Other than those nitpicks, I think this software is brilliant.