Avantio - Avis

Beaucoup de points forts: un écran d'accueil qui récapitule les arrivées, départs, demandes en cours etc.., synthétique. De nombreuses passerelles vers tous les plus grands portails: Booking, Homeaway, Airbnb, Holidu et pleins d'autres en fonction des profils recherchés. Des modèles et des moyens d'automatiser les réponses aux locataires, les confirmations aux propriétaires etc... et dans de nombreuses langues.Possibilité de paiement en ligne. Nous avons aussi notre propre site de réservation en ligne...
Mais au-delà de cela c'est une équipe qui vous emporte dans son projet de start-up en vous permettant de découvrir les nouveautés du secteur, qui sait se mettre à votre portée et qui organise des évènements une ou 2 fois par an permettant de rencontrer des confrères du secteur et d'échanger les expériences avec eux. Du coup, la croissance est au rendez-vous !

Beaucoup de projets en cours de développement, du coup, il peut y avoir du retard pour certains d'entre eux notamment si les évolutions de la législation obligent à revoir les priorités. Il est vrai que développer un outil à visée mondiale ce n'est pas facile. Nous avions par exemple espéré l'intégration de la signature électronique, qui commence à peine. La comptabilité a pris pas mal de retard aussi mais cela arrive maintenant et nous soulagera par rapport à nos obligations légales.

Équipe réactive, logiciel facile d'utilisation et complet.Après plusieurs années d'utilisation, Avantio va toujours en s'améliorant et supporte bien techniquement la charge importante de travail en temps réel avec plus de 80 appartements.

On apprécierait un peu plus de possibilité de personnalisé à la carte certains rapports et de développer un peu plus la connectivité avec les portails et le marketplace.

Très facile d'utilisation, équipe performante et dynamique et très à l'écoute, facilité d'intégration des plateformes et des services associés (paiements).

Prévoir juste de sécuriser les acquis, car il y a de temps en temps des bugs, mais c'est un peu la rançon du dynamisme d'AVANTIO

L’état pure, l’ergonomie. Le développement constant du produit

Jamais assez rapide , le guest restant trop exigeant

Une équipe dynamique, soudée et soucieuse de ses client

Pas toujours evident de l utiliser à 100%

facilité d'utilisation et accessible partout.
Service clients très réactif et toujours à l'écoute pour permette l'amélioration du logiciel.
logiciel très intuitif et facilité d'intégration dans nos processus.

les fonctionnalités manquantes sont entrain d'être intégré et je ne vois aucun point faible.

Solution complète et efficace pour la gestion de locations saisonnières. Channel manager très performant. CRM au top

Le coût de certaines fonctionnalités est élevé (mais le résultat est toujours au rendez vous)

Logiciel très facile d'utilisation (inductif) et très puissant; accompagnement et soutien permanent de l'équipe.

L'option compta qui n'est pas encore opérationnelle.

Very efficient and easy channel connection which pleasantly surprised me as our previous platform wasn't too good at this. Excellent front page and very efficient all in one system, particularly the uploading of properties. Particularly useful feature is the unified inbox which allows for quick and easy communication with the guests, housekeepers, and owners without the need to specify guest name, property, booking details. New great feature is the search section on the front page which makes working quicker and easier.

Owner statements take some getting used to as they are based on generating a settlement first. Also, the replying to guest inquiries could be made a little easier as it is based on filling in a detailed form first which could be avoided. Currently no mobile app and this should be rectified asap. However, the main features of the system are light years ahead in terms of simplicity and integration and the points mentioned are very minor.

The software VRMS by AVANTIO is very easy to use.
The graphical setting and layout of their dashboard help all users to enter the data very easily and without any particular problems.
What we like very much is the fact that Avantio offers modular services.
Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers.
Avantio fits every type of users and this is for sure their strength.
From a technical point of view, the user is also guaranteed by the fact that Avantio is the exclusive partner of HomeAway, Airbnb, Tripadvisor and many other important players in the industry so I have no hesitation to recommend to all.

The Connectivity with the cChannel Manager is fast and simple, it is good that all the information goes straight away to channel, such as photos and apartment profiles.

At the beginningIt is not very intuitive to work with also The information tab is not very organized.

Easy of use. Channel manager integration. Calendar management.

Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.

What makes the big difference to other CMs: the customer support is really outstanding. Try Avantio and you know what I'm talking about. Absolutely fantastic! The best after sale I experienced. Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market. There are so many features that you may never heard of, but are useful for us and our guests and therefore bookings have increased. Excellent Price-performance ratio.

Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence.
Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves. See my Pros and you can imagine that the support team also works on this!

It is an intuitive software from the first moment.
It is very easy to configure templates that automate processes with reservations.
The interaction of the web with the reservation system is exceptionally good.
The interaction of the channel mannager with other tour operators is very successful.

The price is the biggest obstacle. But not only Avantio, we made several comparisons with different companies and all have similar prices. I understand that this type of software requires a great team behind and that costs money.

It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.

Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.

We have been using Avantio software since 2015, and the experience has been very positive . Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations. On the other hand, the team of people who work at Avantio is exceptional, they are very professional, proactive and they are always in the moment that you need them. Thank you Avantio team .

Nothing, till today Avantio adapts perfectly to all our needs . We would like to continue working for a long time .

We manage multiple villas in Ibiza and have been with Avantio around 2 years.
Overall the experience has been very positive and the tools and service are the best and most complete I have used/seen (and I've used other softwares). Their PMS & Channel Manager work great and have been a real boost for us.

Customer service is excellent and they & my account are extremely responsive.

Negative: A few parts of the interface could be touched up and improved.

Also Avantio takes a little too long to navigate from one page to another at times.

Pretty easy software to use and manage all the bookings received from different websites. Quite intuitive and very complete also for all the departments (Cleaning, administrations, booking, and complaints)

Nowadays most of our devices are portables, so we do need to be able to log in and check the app out as many times as we need it. But there is some items/features that they aren't available for iPhones making the software a little useless in those devices.

The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.

A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.

We have been working with Avantio for 2 years already and we couldn't be happier.
I will highlight some elements, compared with other systems we used in the past, they understand perfectly the needs of companies like ours, the client service is fantastic (through online chat) and all this time they haven't stopped evolving their software, adding new portals and new tools to be able to optimize and automate daily tasks.
I would especially like to thank, without belittling the rest of the team, the people who worked side by side with us. Thanks to all the Avantio Team, it is a pleasure to grow with you.

Excellent channel manager and support staff are very helpful. Good initial training and support.

I would like to see an integration with hubspot or similar or one of the apps that allows basic integrations. Also id like to see the mid term
Market and long term expanded as thats not really useful.

I've been working with Avantio for two years. Their software and Channel Manager are exactly what I need to manage 180 properties, It includes all the functionalities that I need to work properly, and Its Channel Manager has a great connection with all the portals we currently work with.
They are always making developments to improve the solutions and to help the companies grow their business.
They also have a great customer service that take care of us. The support center maybe a bit slow but they resolve any incidence in 48 hours.
We are very happy to be part of Avantio!

We needed the exportation to SEF but now they've just develop it, so we can export all the datas of our guests directly from Avantio software.

We find it very useful.
We just finished a 3 days training and we couldn't be more satisfied! Great team with a complete knowledge of the system and super supportive and helpful! Well done!

The problems we have to deal with are referred to our peculiar agency layout and not due to system's issues.

It is very easy to use.

Customer Support Outstanding.

It is very helpful, with just 1 software you can manage bookings, payments, cleaners, owners, accommodations, very easy Channel Manager you can connect with any portal (Booking.com, Airbnb, Expedia, HomeAway, Holidu....) and the website.

They do not charge any commission per booking.

No app available.

It takes too long if you want to change some content on your website because you cannot manage it directly.

It makes all days at vacation Rentals easier and better!

Everything I saw I liked! I definitely recommend it!