HSI Donesafe - Avis

the most that i like about this software is the ease of the software

the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day.

Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture

Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats

Easy to use, and very comprehensive !!!!

Can’t think of any cons, would definitely recommend this software.

Clear concepts and report templates. It covers what is needed to keep our team focused

Visual aids for reporting, presentations, etc.

it is easy to use and to have others use it as well, our old system was clunky and not efficent like this

sometimes it can be hard to find what you need but a quick look and its usually there

The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs.

The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these.

Its ease and breadth of configuration, its ability to make it user-friendly​,

A few functions required workarounds in the early implementation​, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the ​opportunity to be more elegant on a full screen.

It is easy to navigate and for all different levels of Crew - Management to use.

The main page can look a bit to busy, somtimes less is better.

User friendly, completely adaptable to suit specific business requirements and extremely well priced.

Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.

Easy and effective
Accessible and able to follow directions thoroughly

No comment, have found the software easy and user friendly

Comprehensive forms design and customizable dashboard

No real mobile app and off-line capability

The product is very easy to use and the customer service has been outstanding! Has taken our safety tracking to another level.

Is almost too big for our company and what we are using it for currently but excited about how we can grow it in the future

Donesafe is easy to use. Very intuitive, agile, and keeping up with the current technology.

*thinking very hard* -
Nothing at the moment

the dashboard and its functionality, great for tracking

there is a lot to look at on the one screen can get confusing

Software was easy to use, no downtime, reliable

None at all, software was really commendable

App is great and replaces the use of filling out paperwork and scanning and sending. App is easy to use and once the task is completed. Instantly others can view the data.

Had an issue prior with syncing with the desktop software but was repaired right away. No issues on the app.

It was easy to use when it rolled out because every detail seems to be recorded.
There isnt a question unanswered when looking back at reports.

Maybe the Dashboard View could have less windows open on it & more tabs to open for that information.
But it is really easy to Navigate through the App.

- No need to monitor things as they come at the time I need to action.
- Prebuilt workflows
- SSO integration to our infrastructure

Looking forward for offline app as it's pure online for now. Color system would be nice as well. Other things look good.

Ease of use.
We use this software for Self audits and Covid related features

Nothing really that we need.
There is no issues i have had with this software

What impresses me most about this software is the simplicity and accessibility of all aspects associated with this software. Anything that I need to access on this software is always easy to find, on the rare occasion, this software makes it easy to search and locate whatever is needed.

Thank you.

There is nothing that I really dislike about this software. This is a rarity for me not to find a negative, but on this occasion, I cannot say anything bad about this software.

Easy to use and sign off, clear steps when submitting events, actions are easy to sign off and easy to enter feedback

sometimes hard to finalise instances, sometimes requires footage upload which is unrealistic with current available internet connections and the fact that CCTV records large file sizes in HD.

All my safety documents in one and can use it in a digital form so no need for paper anymore which is great

Like to see more and more added to it over time to completely get rid of paper based checklists in the store

It is really to navigate through and can be customised easily according to organisation's preferences /business processes. The flexibility that software provides makes the whole experience user friendly and helps in maintaining WHS records efficiently.

I can not think of anything which is not useful, Donesafe is perfect! Team provides ongoing support if anything is needed and software in itself works efficiently.