HSI Donesafe - Avis

Note globale
Filtrer par
Taille de l'entreprise
Temps d'utilis.
81 avis
- Secteur d'activité : Secteur maritime
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great improvement to what we had
Publié le 2021-05-05
We have developed a very complex IMS within Donesafe after seeing the capabilities of the software....
We have developed a very complex IMS within Donesafe after seeing the capabilities of the software. The system was developed over a 6 month period, which was only possible with a dedicated member on staff devoted to the project which is an additional cost.
The main cons written above are all improvements we can see for the system that would have benefit to most users as Donesafe continues to develop their software.
Overall, the experience has been positive, including the feedback from staff after implementation. After 5 months of being "live," we are seeing meaningful data captured within the system. Although the reporting in Donesafe can be limited, it can be exported into third-party software for really powerful analysis.
Avantages
The system is very modular and can be developed anywhere from a simple system to a complex integrated management system. The workflow and automation features reduce double handling and drive processes to really improve from the paper copy days.
Inconvénients
- Print function is a messy format with no quality work arounds (e.g. unable to print a single page within a group of forms)
- Support and requested development can be very slow
- Reporting options can be very limited and don't allow drill down within Dashboards
- Integration with other systems for video is limited to Youtube and Vimeo, direct embedded code doesn't seem to work.
- Mobile App is very basic
- No manual or training provided from Donesafe for development
Réponse de HSI
Shane, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
The print functionalilty, support, video, mobile app and video integrations have all been updated over the last few months. Please reach out to your rep or [email protected] for more information.
Regards,
Donesafe Team
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good system compared to what is available but room for improvement
Publié le 2019-03-13
Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality;...
Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality; Assessments & Audits, Management of Risks and Workers Comp management
Avantages
Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture
Inconvénients
Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Great product
Publié le 2021-02-25
Avantages
Easy to use, and very comprehensive !!!!
Inconvénients
Can’t think of any cons, would definitely recommend this software.
Réponse de HSI
Anastasia, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
Regards,
The Donesafe Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent platform for multiple business facets
Publié le 2020-05-07
Its a fantastic platform and an exceptional multi tool platform for all things safety, record...
Its a fantastic platform and an exceptional multi tool platform for all things safety, record keeping etc. Highly recommend and from the background I have come from in 15 years in manufacturing and transport, can confidently say this is the best I have experienced.
Avantages
Its he most fluid platform I have used across all the businesses I have worked for. Some are clunky and more difficult to navigate, however through Donesafe the navigation and path finding is easy and simple.
Inconvénients
Being through multiple changes, there is no update sent to users. Maybe to administrators but not forwarded. You are constantly surprised by changes which are always for the better but the user finds pretty quickly.
Réponse de HSI
Bradley, thanks for leaving us such a wonderful review. We are thrilled that you love Donesafe; the team will be happy to read your comments and feedback. In regards to platform updates, these are usually minor changes to assist with the overall experience. We document and share updates to assist organisations through the changes if you wish to receive more information on our updates contact the team at [email protected].
Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day.
Thank you,
The Donesafe Team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
working with donesafe
Publié le 2021-03-21
great
great
Avantages
the most that i like about this software is the ease of the software
Inconvénients
the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day.
Réponse de HSI
Alexandra, thanks for leaving us a great review. We are happy to hear that you love the product and find it easy to use. We'd like to understand how and why you are experiencing slow periods on the platform as this shouldn't be a problem regardless of the day, time or scheduled updates. Can you please log a ticket to [email protected] or inform your safety management team to discuss this further. Depending on your location when using the system you could be experiencing slow internet speeds within stores, warehouses, depots etc. this would be an issue that would need flagging with your IT department. Again, we would be more than happy to troubleshoot this with you and the team.
Regards,
The Donesafe Team
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
McDonalds Health and Safety
Publié le 2020-05-22
I think that it has made completing safety logs much easier rather than the old paper versions we...
I think that it has made completing safety logs much easier rather than the old paper versions we used to use.
Avantages
I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed.
Inconvénients
When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones.
Réponse de HSI
Toni, thanks for leaving us such a wonderful review. We are thrilled that you would recommend Donesafe to others. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Donesafe has the ability to click straight through from your dashboards to access open records, this is a minor change that can be actioned from your account. If you need assistance please reach out to your safety team, Natalie and Yvonne.
Thank you,
The Donesafe Team
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to Use and intuitive Safety Software
Publié le 2017-06-05
We manage more than 50 businesses Safety needs using this system and it certainly makes it easy for...
We manage more than 50 businesses Safety needs using this system and it certainly makes it easy for us to keep an eye on our customers and react to their needs.
Avantages
Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.
Inconvénients
Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.
Réponse de HSI
Thanks for the review, Shayne.
Great to hear your experience with the Donesafe platform at KISS.
We continue to improve our product every month, our app and offline functionality has had a number of updates since leaving this review. Reach out to the team to check its progress.
Thanks again and as always, stay safe out there. Team Donesafe.
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Keep your safety on track!
Publié le 2020-11-18
Avantages
Clear concepts and report templates. It covers what is needed to keep our team focused
Inconvénients
Visual aids for reporting, presentations, etc.
Réponse de HSI
Rafael, thanks for leaving us a great review. We are happy to hear that you find the product helps to keep your safety on track at ACM Parts.
In regards to the visuals aids for reporting and presentations, we have a range of dashboard and reporting additions to our product.
Please reach out to your safety management team and provide all feedback, changes are quick and easy to make in the platform from an admin level. These changes may help other team members now and in the future.
Regards,
The Donesafe Team
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
DoneSafe outlook
Publié le 2022-10-04
Avantages
Comprehensive forms design and customizable dashboard
Inconvénients
No real mobile app and off-line capability
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
LOVING Donesafe!
Publié le 2019-12-22
100% enjoyable and full of ease. Never had a trouble, easy to learn and to teach other employees...
100% enjoyable and full of ease. Never had a trouble, easy to learn and to teach other employees how to use.
Avantages
Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.
Inconvénients
The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.
Réponse de HSI
Rachel, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Thank you for your kind words.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software
Publié le 2021-02-28
10/10
10/10
Avantages
The ease of using the software is what I like most about it, easy to find your way through the program
Inconvénients
I don't dis like anything as it is great.
Réponse de HSI
Nathan, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
Regards,
The Donesafe Team
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Flexible WHSE management software
Publié le 2019-07-23
Avantages
Its ease and breadth of configuration, its ability to make it user-friendly,
Inconvénients
A few functions required workarounds in the early implementation, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the opportunity to be more elegant on a full screen.
Réponse de HSI
Thanks for review Stuart.
Great to hear your experience with Donesafe over the last 1-2 years.
We continue to improve our product every month and your feedback has been added to our product management board.
Thanks again and as always, stay safe out there. Team Donesafe.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great app for Boiler
Publié le 2021-04-26
I recommend Donesafe to any building that would need readings and data right away for everyone to...
I recommend Donesafe to any building that would need readings and data right away for everyone to view.
Avantages
App is great and replaces the use of filling out paperwork and scanning and sending. App is easy to use and once the task is completed. Instantly others can view the data.
Inconvénients
Had an issue prior with syncing with the desktop software but was repaired right away. No issues on the app.
Réponse de HSI
Carlos, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
Regards,
The Donesafe Team
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Practical tool for Hse professionals
Publié le 2020-05-18
The principal is very practical but need to simplify it, i use it for all incidents, hazards,...
The principal is very practical but need to simplify it, i use it for all incidents, hazards, observation recording
Avantages
I like the fact that donesafe is a web bases software
Inconvénients
Little bit Complicated
Réponse de HSI
Abdo, thanks for the review. We are thrilled that you gave us a 4-star review and find Donesafe useful for Incidents, Hazards and Observation recording. The team will be happy to read your comments and feedback.
Customer experience and satisfaction is our priority, for any additional assistance with the platform regarding its simplicity, reach out to [email protected] to work through your account. As a team, we can look to make changes to assist with the functionality and ease of use.
Thank you,
Team Donesafe
- Secteur d'activité : Papier et produits forestiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Safety
Publié le 2021-02-16
Having a global safety portal to help track and prevent future accidents has been great for our...
Having a global safety portal to help track and prevent future accidents has been great for our company. Also gives a chance to get more employees involved in reporting and safety training
Avantages
The product is very easy to use and the customer service has been outstanding! Has taken our safety tracking to another level.
Inconvénients
Is almost too big for our company and what we are using it for currently but excited about how we can grow it in the future
Réponse de HSI
Alex, thanks for leaving us a great review. We are happy to hear that you find the product easy to use and our customer service has been "outstanding."
Regards,
The Donesafe Team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
donesafe
Publié le 2021-03-15
good
good
Avantages
the dashboard and its functionality, great for tracking
Inconvénients
there is a lot to look at on the one screen can get confusing
Réponse de HSI
Jack, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
Regards,
The Donesafe Team
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Done Safe .
Publié le 2020-06-30
Very Good .
Very Good .
Avantages
features and the way it is set up is really good .
Inconvénients
Sometimes gets a bug and some of the tabs go missing .
Réponse de HSI
Aaron, thanks for leaving a review. We are thrilled that you would recommend Donesafe to others.
Thanks,
The Donesafe Team
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Piece. Of. Pie :)
Publié le 2019-02-20
A joy. A breeze. A task no one wants to do, made a little easier.
A joy. A breeze. A task no one wants to do, made a little easier.
Avantages
The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant.
And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!!
Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!!
Inconvénients
I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol
Réponse de HSI
Thanks for the review, Steph.
Great to hear your experience with the Donesafe platform at European Autospares.
Thanks again and as always, stay safe out there. Team Donesafe.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Really Easy WHS System for our Fast Growing Business
Publié le 2018-08-30
Solid overall. A comprehensive tool that enables our safety leader to be more informed, more...
Solid overall. A comprehensive tool that enables our safety leader to be more informed, more productive, and make better decisions. Great work from an Aussie team!!
Avantages
Comprehensive and very intuitive software that has delivered on all the promises made during the sale process. Donesafe's platform is incredible in its flexibility - many different apps available make it likely there is something that will fit your needs - even those needs you come across once it is implemented.
Inconvénients
Constantly looking for one, but surprised to say I haven't come across one yet...
Réponse de HSI
Thanks for the review, Rob.
Great to hear your experience with the Donesafe platform.
Thanks again and as always, stay safe out there. Team Donesafe.
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Donesafe review
Publié le 2020-06-08
Avantages
Ease of use for the end user across all platforms and the ability for customisation by internal admin users.
Inconvénients
An improvement would be to enable drilling down on dashboard charts/visulisations.
Réponse de HSI
Simon, thanks for leaving us a great review.
Thank you,
The Donesafe Team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Brilliant software!
Publié le 2019-08-19
Avantages
The software is very simple to use and acceptable price compares to other organisation.
Inconvénients
The system is very wise used and sometimes we have to contact Donesafe for the instruction.
Réponse de HSI
Kevin, thanks for leaving us such a wonderful review. We are thrilled that you enjoy our platform for all health and safety business requirements.
From the Donesafe team.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Lowe's Safety First
Publié le 2021-03-14
Avantages
easy to upload photos and great link back to my email
Inconvénients
we should have had it earlier-great idea and user friendly
Réponse de HSI
Sharon, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements.
Regards,
The Donesafe Team
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Complete tasks with ease, easy sign on and report functionality. Coalition of reports great
Publié le 2018-05-21
Avantages
The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off.
Inconvénients
Have not come across any issues so far which is pleasing. The software can be used on any device and desktop.
Réponse de HSI
Thanks for the review, Craig.
Great to hear your experience with the Donesafe platform at McDonald's.
Thanks again and as always, stay safe out there. Team Donesafe.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use and sign off
Publié le 2018-06-18
Easy to collate and enter critical information
Easy to collate and enter critical information
Avantages
Easy to use and sign off, clear steps when submitting events, actions are easy to sign off and easy to enter feedback
Inconvénients
sometimes hard to finalise instances, sometimes requires footage upload which is unrealistic with current available internet connections and the fact that CCTV records large file sizes in HD.
Réponse de HSI
Thanks for the review, Paolo.
Great to hear your experience with the Donesafe platform at McDonald's.
If you are still facing challenges with file sizes and uploading please contact your Health and Safety team to make changes and offer assistance.
Thanks again and as always, stay safe out there. Team Donesafe.
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Fantastic
Publié le 2018-06-01
Avantages
All my safety documents in one and can use it in a digital form so no need for paper anymore which is great
Inconvénients
Like to see more and more added to it over time to completely get rid of paper based checklists in the store
Réponse de HSI
Thanks for the review, James.
Great to hear your experience with the Donesafe platform at McDonald's.
Thanks again and as always, stay safe out there. Team Donesafe.