Kicksite - Avis

Wonderful product, great service

Publié le 2017-11-18

Kicksite makes running my business so much easier!

Publié le 2018-11-08

Love the functionality of getting leads thru my website right into my Kicksite database.

Good Service...Great People

Publié le 2014-10-09

The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts of this software far out weigh the weak parts. I am only reflecting the observations of myself and my manager, since I was asked to do so.

Kicksite, through Solupay, processes all my student payments and this system works wonderfully.

There is a lag time in getting answers from customer service since you must always leave a message and wait for a call back. This is usually not a big deal. The staff of Kicksite is professional, knowledgeable and friendly.

There was some confusion with the credit card rates when I first investigated Kicksite. I was told on three occasions of a certain guaranteed rate but once I became a member a different
rate was charged. This rate is however in line with other services. I actually spoke with the owner who quoted the first rates but those conversations seemed to have been forgotten.

Being quite candid I have relayed my general impressions of Kicksite and overall feel it is a solid company which I can recommend. I plan on continuing to use them. I have had some experience running martials arts schools since I have been doing so since 1969.

We use this software in our martial arts business.

Publié le 2017-05-09

Awesome Company

Publié le 2019-12-31

Tech support is fantastic. BizBuilder has resulted in actual, measurable sales for us in a relatively short time. We are satisfied customers!

Great time-saving organizer

Publié le 2016-11-28

Kicksite was used as a replacement for a system that we had developed in-house and used over the past eight years. The features available matched very close to that system, and over the past few months the staff has been able to become comfortable with the system and utilize it well. Support is quick and if the system doesn't have a specific feature yet, they can suggest alternative ways to do it!

Don't Hesitate!

Publié le 2016-08-20

We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching.

Great basic front desk software!

Publié le 2014-07-10

Kicksite is fantastic for keeping attendance and scheduling events, such as belt testing. Belt testing has never been easier for me. The automated messaging feature is also an amazing time saver. I wish Kicksite offered statistical records and analysis and the attendance reports are useless. As a school owner I need to get attendance reports by individuals and per class not for the entire day. Also, if there is a problem, and there rarely is, their service people will be quick to pin it on user error. Like I said, there is rarely an issue. I've used Kicksite for 3 years and have only had issues 3 or 4 times, but each time it was somehow my fault or my clients'. That is frustrating.

The BEST martial arts management software available at ANY price

Publié le 2015-06-30

I have tried numerous martial arts management software programs, and none come close to Kicksite. I've used the smallest, most basic programs which were barely a step up from pen and paper, to very expensive "customized" multi-industry management tools. Kicksite strikes the perfect balance of providing you with every single thing you could possibly need, without bogging things down with unnecessary extras. The entire system was designed by people who TRULY understand what martial arts schools need to run smoothly, and the program is intuitive, user-friendly and doesn't require extensive computer knowledge. Every day I've used the program I've discovered a little something new, and the entire system has completely streamlined our day to day operations. The training and support from the very first day have been outstanding. I've been through training with other management software companies, and none have come close to the patience, expertise and friendliness of Kicksite's team. As a school owner and Program Director, I highly recommend that any martial arts school, of any size, use Kicksite.

An Exceptional Product With Customer Service To Match

Publié le 2016-01-16

I have nothing but the highest praise for Kicksite! It is so simple to use, makes running the business end of my martial arts school so easy, and it allows me to provide exceptional customer service to all my members.

As great as Kicksite is, it is the customer service that sets it apart from others. Anytime I have had a need for their help they are in contact with me immediately, and they take care of things fast. Jason has always went above and beyond to provide the best customer service ever, and he genuinely cares about establishing a relationship with you. He treats you with sincerity and honestly cares about seeing your business do well.

I would highly recommend Kicksite to anyone that wants the easiest system they could use to help grow their martial arts school, and for anyone that wants to have the BEST customer service they could ever receive.

If you ever want to talk to me about my experience with Kicksite, please feel free to contact me anytime.

Rich Beaupit
Owner / Head Coach
Straight Blast Gym of Niagara

sbgniagara.ca

Outstanding Service

Publié le 2015-02-06

In this age of technology any business owner would be foolish not to take advantage of it. As martial artists, our attention goes to teaching and training. We love 75% of our business, that is the training of martial arts. As school owners we have to understand that the other 25% is more important. The 25% is what helps us become better martial artists. When we have financial freedom, when we are organized, when our business systems are in place, our lives are easier. We can concentrate on what we love... martial arts! Kicksite gives every school owner an "easy" way to handle the 25%. For that we say God Bless You, because all we want to do is teach and train! Students and families become "real" and tracking them beomes simple because of technology. Kicksite has taken that technology to a new level by simplifying the process. It is easy... it is fun and it becomes a "scoreboard" when you see those numbers grow each week! For us old competitors... we love that! Now we compete against ourselves.

Invoice Copies

Publié le 2016-06-20

Customer Service was very professional, knowledgeable and helpful! I love how the site was very user friendly. I loved the training documents and videos.

My love for Kicksite

Publié le 2014-07-10

As my school grew, I knew I had to consider some sort of Martial Art Management software. The lists, and spreadsheets and paper stacks were just getting to be too much.

Kicksite was the first software pitch I ever sat through where I found myself nodding in agreement at every feature and function. Saying to myself, "Yes, I need that".

From implementation and set up, to continued customer support, the staff at Kicksite is always there for me and a pleasure to work with.

The software is highly reliable, and serves as a virtual staff member for me. Tracking attendances, sending out reminders, and following up on potential new students. It has definitely assisted with enrollment and retention.

I highly recommend Kicksite to any school owner.

Totally Satisfied

Publié le 2014-07-11

As a martial arts consultant I am afforded the opportunity to visit schools around the country and help them improve their operations. Without fail schools that do not have a good CRM system in place are doing twice the work to get half the results. That's why we use Kicksite to run our school. Its flexibility is unmatched and very easy for the entire staff to use. One of the things I like the most is their customer service and being able to call them for training anytime we need it. If you you want to grow your school you have to have the software that will support it. I highly recommend Kicksite, check them out, you'll be glad you did.

Kicksite Review

Publié le 2014-11-07

I like the ease of using the software, the customer service is great, and that students can go on and manage their profiles.

I don't like that clients can't update their own credit card, that I have to go in and physically do it(they can add a new card, but I have to be the one to change it). Also, that when I freeze a student, I have to delete their billing and then re do it when it's time to unfreeze them. Another dislike is I can't freeze an entire family, I have to freeze each student individually.

Other than those minor things, I am very satisfied with the service kicksite provides.

Thank you

HEAD MASTER

Publié le 2016-08-08

Pretty great so far. I would like recommend to use this software. Coz, great to review, check out, and return email for attendance.

Samurai Club Kansas: Great people and great product

Publié le 2015-06-02

At the Samurai Club our numbers were growing and we were getting bogged down in paper work to a point that we were not managing our students and providing them with good customer service and Kicksite solved this immediately.
The people and the software are top of the line and the pricing is really affordable!

If you are thinking about a software for your School, don't hesitate. If you would like a personal reference please contact us through www.roninkan.com and we would be happy to give you more personal experiences with Kicksite.

Overall

Publié le 2014-07-18

We love Kicksite! It has made running our taekwondo school so much easier and more efficiently and helps us keep all of our record keeping in one place.
The Customer Service is impeccable. They are always more than happy to help maneuver Kicksite and familiarize me with options. It has been an easy transition moving from paper book keeping to electronic, and communication has been simplified. Preparation for testing is now incredibly easy, with belt ordering, sizes, and student eligibility in a glance.

Melissa Tinkler/ Client Success Specialist

Publié le 2014-08-26

Our school is fairly new to your program. I myself am not computer savvy. Your system is easy to learn, even for me!
I have reached out to Melissa on many occasions . She is always helpful and friendly. I never feel challenged when I talk to her. She has infinite patience with me!
I thank her for her great attitude, and willingness to help
What a perk to know that I can have her on the other end of the phone, to guide me through my questions!

Amazing School Management Software

Publié le 2014-07-10

I have been using the Kicksite School Management System for over six years and have nothing but the best to say about the way this program has helped me manage my school. They are consistently innovating and developing the program to offer the most benefit to their clients. The ability to communicate, track and visualize my program has substantially helped me to create a more detailed focus on developing my school.

Great product & Excellent customer service!

Publié le 2015-11-25

I've only just started with Kicksite but so far it has been great. The software is very "user friendly" even coming from a completely manual system I am so impressed with their customer service. In this age of automated messaging it is refreshing to be able to always talk with a representative when I need to or when I have questions The Kicksite team is always ready to help

Great tool for every dojang

Publié le 2014-08-27

Everything I need from an online management system is in Kicksite and its easy to operate. The attendance system is great and the dashboard is customizable to your liking. The interface is simple which is great for someone like myself who does not like clutter. Their customer service staff is helpful and surprisingly delighted to help. I highly recommend Kicksite to other school owners.

Kicksite Software

Publié le 2014-10-11

I really do like how this product does make it easier to know what is going on with my academy. We are busy and don't always have time to do everything. The keeping track of inventory is my hardest part because I don't have time to enter the inventory in all the time. I wish there was an easier way but all and all this is the best software I have used by far.

Kicksite

Publié le 2014-07-17

There are a couple of glitches here and there but with pointing them out, the are always resolved. Actually we found a couple more that we will explain when we get the chance but it's nothing big. The product works perfectly for our needs and the customer service is great. Those two elements combined make it a pleasure to use Kicksite.

Great Customer Service

Publié le 2014-10-24

Kicksite is an easy to use martial arts academy software program that help handle all aspects of our business from billing, to attendance tracking, to automated messages! We love it and recommend it to anyone looking for a martial arts software solution! Their customer service is fantastic (quick and reliable!).