HoneyBook

4,7 (647)
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Gestion des clients pour les travailleurs indépendants et les PME

Note globale

4,7 /5
(647)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,6/5
Simplicité d’utilisation
4,6/5
Support client
4,7/5

94%
des utilisateurs recommandent cette application
Classer par

647 avis

José
José
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

Performant

Publié le 2023-10-23

Joli

Joli

Avantages

Permet de gérer les facturations suivi des fiches

Inconvénients

Il bouffe assez trop en connexion internet

Caroline
Caroline
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Everything I need in one software

Publié le 2024-08-10

I automate workflows much more easily for my performance and my daily tasks

I automate workflows much more easily for my performance and my daily tasks

Avantages

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Inconvénients

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Kandace
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best CRM for small service based businesses

Publié le 2024-09-20

Overall experience has been great and I feel like the software has grown with my business. I use...

Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more

Avantages

I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.

Inconvénients

There are some small things i wish where available in the smart files, such as drop down lists and check boxes.

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à HoneyBook

Ease of use and price was most reasonable
Bobbi
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Don't Waste a TON of TIme if You Like Your Clients

Publié le 2024-02-23

Please see above - horrible and time wasting experience. Move on and try something that WORKS and...

Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.

Avantages

Affordable and Backend looks nice - so that's something!

Inconvénients

Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?

We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.

Réponse de HoneyBook

Hey there!
We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform.
We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many.
You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end.
Appreciate your feedback!

Quantieshia
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Enjoy Honeybook

Publié le 2024-10-14

My experience has been great. The interface is easy to use.

My experience has been great. The interface is easy to use.

Avantages

I like that I can create invoices in many different ways set up lead forms

Inconvénients

I really enjoy using HONEYBOOK and all its features

Ciara
Note globale
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Honeybook site review

Publié le 2024-05-30

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me...

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.

Avantages

The ease and convenience of clients booking my services and signing contracts.

Inconvénients

I actually have no cons. My experience with Honey has been great.

Anthony
Anthony
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

provides a good experience

Publié le 2024-05-29

Avantages

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Inconvénients

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Atama
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

HoneyBooks for Freelancers & Project Managers

Publié le 2024-08-27

I absolutely love it for its comprehensive suite of features designed to streamline workflows and...

I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Avantages

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Inconvénients

I don't have any dislikes thus far regarding the platform.

Owen
Owen
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

improved task management

Publié le 2024-05-02

It makes it easier for me to have all the detailed information about each project in one place and...

It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow organizedly.

Avantages

It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.

Inconvénients

All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory.

Jon
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Excellent Client Management Tool for Creatives

Publié le 2024-11-13

HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses,...

HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design.

Avantages

Streamlined client workflow management and customizable templates for proposals.

Inconvénients

limited advanced customization for workflows and only basic reporting.

Tiara
Tiara
Note globale
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

Great for service professionals and freelancers

Publié le 2024-06-06

Avantages

I love the nice, professional presentation of information. Everything is laid out nicely for everyone to see (messages, threads, etc). Honey book also streamline business to client relations from sending the contract, invoicing, signing, then finally payment (through Stripe).

Inconvénients

I honestly don’t have any cons. This program is by far the best of it’s kind.

Brandy
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great product

Publié le 2024-09-05

It helped with the efficiency of my daily work.

It helped with the efficiency of my daily work.

Avantages

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Inconvénients

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

Langston
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Software To Book Photography Clients

Publié le 2024-08-26

Avantages

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Inconvénients

It could have better contract signing features.

Sujata
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Streamline Client Relationships

Publié le 2024-09-05

Avantages

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Inconvénients

Initial customisation takes time. Limited integration with certain third party apps.

Olivia
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Optimis Corp Review

Publié le 2024-08-07

My overall experience has been nothing short of great, I find it easy to manage and schedule all...

My overall experience has been nothing short of great, I find it easy to manage and schedule all appointments for our patients.

Avantages

What I like most about HoneyBook is how efficient the software is for appointment scheduling.

Inconvénients

There is currently nothing I dislike about Honeybook, it has been very effective and efficient.

Stephanie
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Honey Book is Excellent

Publié le 2024-06-19

Avantages

Ease of use and minimal training requirements!

Inconvénients

Pricing could be a little better but overall I really don’t have any cons.

Cara
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Over all I like it

Publié le 2024-08-28

Overall I like it. Still learning more about it as I go but so far straight forward and user...

Overall I like it. Still learning more about it as I go but so far straight forward and user friendly

Avantages

Straight forward, user friendly and nice look to it.

Inconvénients

Still learning all the capabilities but no complaints yet

Elizabeth
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Efficiency with Honeybook

Publié le 2023-08-08

Keeps my contract and invoicing process easy for me and my clients.

Keeps my contract and invoicing process easy for me and my clients.

Avantages

I love how easy it is to send contracts and invoices to clients and how your notified when read, signed and payments made.

Inconvénients

That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis.

LaMeshia
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

Top Notch CRM for creatives/freelancers

Publié le 2024-05-08

Avantages

I loved how I could create workflows for myself.

Inconvénients

Unfortunately my clients said it was confusing and they didn't know how to work inside of it to do edits etc.

Mohamed
Mohamed
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I am very satisfied about HoneyBook because it has helped me to grow my online business.

Publié le 2023-05-04

Overall I am very satisfied about HoneyBook's interface and client management system.

Overall I am very satisfied about HoneyBook's interface and client management system.

Avantages

HoneyBook is an excellent business partner for client management, thank you very much !

Inconvénients

So far i am very satisfied about all the feature from HoneyBook. Thank you !

Alternatives envisagées 

monday.com

Pourquoi choisir HoneyBook 

A friend recommendation.

Logiciel antérieur 

Docusign et QuickBooks Enterprise

Pourquoi passer à HoneyBook

A friend recommendation.
Utilisateur vérifié
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Really professional contract management

Publié le 2023-10-30

Avantages

HoneyBook seems to do many things, from sales presentations to contracts but what we are using it for is contracts, and it is very good with that. So much less complicated for our staff to create and sign them through a flawless (also beautiful) system, and clients are impressed with the system as well.

Inconvénients

Haven't found anything yet, perhaps as we go along. We are considering expanding our use to include invoicing and billing and will update review at that time.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

All in one platform

Publié le 2023-10-05

Avantages

Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.

Inconvénients

Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.

Austin
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Honeybook review

Publié le 2023-05-05

I was trying to think of a better word but I'll just come out and say it. We run a weird business.....

I was trying to think of a better word but I'll just come out and say it. We run a weird business.. It's hard to find things we can use sometimes. The big thing Honeybook has going for it is that it will probably fit any business model. It's not just for experts from global enterprises. Any regular Joe from down the street could use it with a few minutes of reading.

Avantages

The big item on my pro list is user experience. Straight from the beginning it was fun and Honeybooks team will help anytime. The guy I talked to solved my problem in like five minutes when I was ready to sit and wait for at least half an hour. Some of the things Honeybook has are project tracking, workflows, invoices and payments, schedule manager, CRM.

Inconvénients

It stinks that Honeybook costs more than the other small business CRMs. It's got the extra stuff, yeah. But I wish they could bring it down a little. The other thing is that I wish they would let more outside apps integrate.

Shivang
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

HoneyBook has been an essential CRM platform for me and my wife's side-business ventures

Publié le 2023-06-01

My wife and I run a small business off to the side that focuses on piano recital tutoring for young...

My wife and I run a small business off to the side that focuses on piano recital tutoring for young people. Much of our business has come through ad-hoc contact development, and we initially had a time working without proper customer interaction and proposal tools. We started using HoneyBook relatively recently, and it's definitely changed our approach to our side-small business by making bookings, CRM, and proposal development much easier.

Avantages

I personally love how easy it is to access previous customer communications and interactions. Sending over contracts and delivering payment collections has also been fairly painless and easy to administer through HoneyBook. Lastly, we've more recently experimented with the proposal creation tool, which offers very visually attractive documentation.

Inconvénients

For the moment, I don't feel that anything with HoneyBook is missing at all.

Marktwain
Note globale
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Honeybook

Publié le 2023-05-06

Avantages

Posts from other creators to help on jobs if needed.

Inconvénients

Cost was expensive long term and not in out budget at the time but they do work with small businesses to help with that during slow times