Aplos - Avis

The software is easy to use and not too expensive. Minimal accounting or bookkeeping experience is needed.

I saw the software worked great when our church was small. As it grew the amount of accounting required a program that could keep track of individual versus batch transactions.

The software is pretty easy to use for the most part. But what made it even better was the fact that [SENSITIVE CONTENT HIDDEN] literally helped assist me with some features in my books I wasn't sure of. I was so confused, and he was SO PATIENT! I love being connected to great customer service and overall great people!

I hate that I have reconnect my bank account on a monthly basis

Aplos is a new company that is in the process of moving into the accounting industry. Aplos is a membership company designed to help companies like yours manage their membership programs. Aplos offers a wide variety of solutions that can be customized to meet your company's needs.

Overall interface quality could be improved a bit, I didn't see any other problems.

Comprehensive and easy to follow . . . but I have an advanced accounting background, so it may not be easy for some.

I have no cons at the moment.

I have no "like least" comments.

Fairly clean interface. Most reports are close to what I want.

It's still buggy. Amounts that should match, don't always. The cost has tripled in the last 3 years.

I purchased this software to help me take on a new role as treasurer of a small church. Am about 6 weeks into a "practice period" and will wipe out my practice data and start clean in January. It has (almost) everything I could want and some things I did not expect. The people database for church members, vendors, & prospects supports communication and there are robust accounting features (budgeting, bill pay, offerings, etc.). It has predesigned reports of all kinds that can be easily customized. You can import and export data. And it is really easy to use. Clearly designed for non-professionals like me - a volunteer doing a treasurer's job. Loved it from the first time I started playing with it during the free trial period. Also the resources (webinars, academy, one on one support) are great! Have watched several webinars, and chatted with people in customer support several times to get specific guidance/suggestions on my questions.

Have found only 2 things missing so far: 1) My pastor wants the ability to use the letter/email functions to communicate with members (uses the contact database) without seeing their donation records - and right now that "separation" isn't available. Also in recording donations, I would like to differentiate between cash and check because you need that info to make your bank deposit. APLOS doesn't provide for that. There's a workaround but not a great one. Customer Service made note of both of these needs for future releases.

I really like the Reconciliation process...it is simple to understand and works perfectly. I value the support that Aplos provides. I am new to Fund Accounting, with NO experience at all, but I have been with Aplos for over a year and they are always willing to take the time to help me figure out how to fix what I didn't understand and a good way to proceed.

I am unhappy that I cannot find a Vendor to do a new A/P Entry..instead have to scroll thru pages to find the one I'm looking for, a simple search would suffice. I also find reporting to be a bit confusing....it is not intuitive...it sometimes takes several steps (that are not obvious) to get the report I need. Additionally, I believe that the price per month should include a second user, for dual control purposes, for instance a second person to do Bank Reconciliations.

The software is extremely intuitive. Tutorials are VERY good. Online support is very good. When all of that didn't answer my questions, I was thrilled to find that I can call and get the answer from very knowledgeable associates without having to wait on hold for more than a minute or two. The set up was very easy. Changes are very easy to make. The reporting is very flexible and easy to use.

I have only a couple of minor annoyances. There is a bug with the date range functionality on reporting when putting in a custom date that causes you to have to do it twice before it works properly. The other minor thing is that you can't customize reports over and above the filter and layout options that are offered. But, that is minor because the report flexibility is still very good.

I like the fact that the checkbook register, banking information, letter writing, fundraising campaign and donation tracking is in the same software. The software is easy to use especially if you already know what you are doing. Integration was easy for us because we already was using APLOS.

I don't like that you can't deleted or change charts of accounts once created. I don't think there are products that are difficult to use but just the person knowing what to do. I didn't have to bring our information from another software, I just had to add it to APLOS.

I loves the customer service. You could always get someone on the phone, always and that was super helpful.

I did not like that customization was limited. Branding our colors and design was limited.

The set up and functionality of the software is wonderfully easy. I've been using it for a little over a year and the security of having it all online and not having to worry about backups or workstation failures is great. Report flexibility is fantastic. I can create any report for any time period with ease. The customer service people are generally very helpful and on the rare occasion that a question doesn't get answered, the second attempt is always successful. But, it's rare to have to call back.

The only problem is that the donor statements are not posted from any screen other than the contributions screen. You cannot effect the donor statement from A/R, A/P or AJE's. You must then prepare a deposit and mark it to NOT post to the system. While this is a small inconvenience, it is not highlighted in the tutorials and takes a couple head scratching hours to figure out when first using the software. Once understood, it's a simple workaround.

Ease of use
Fund-based accounting
Cloud-based design
Scalable
Excellent customer support

Wish it included payroll integration
Would like to be able to customize reports more

Where can I start.... this software is designed for little experience in Fund Accounting or experienced people. We are a small organization and we have Benefitted Greatly. Covid has impacted the churches and Text to Give has helped us because Aplos stays on the cutting Edge with their software. I have enjoyed the classes that are Free with the software. I have also called their outstanding customer service and been helped with every issue. If you are looking at this as another expense..... you are Wrong this will be the BEST purchase you have made. I like being organized with Ministry financials and you can print off reports quickly for meetings.

I have nothing to say about this software but it is excellent

I love that this software is cloud based. All entries are automatically saved and easy to correct or delete. Because it is "in the cloud" I can access from anywhere.

Instead of using accounting terminology, they use simpler words or methods. It all makes sense, but I had to get used to words such as tags and purposes.

I love the simplicity of using Apolos. It is a great choice for non-accountants! I love the "tags" for tracking fundraisers, programs, projects, etc.

Not very applications integrate with it such as Hubdoc and Bill.com that I use with my bookkeeping clients. I also have some issues with the bank integration.

Aplos software is simple to use and the fund accounts can be easily customized and updated to fit your churches budget categories. Great for volunteer church treasurers. You don't have to be an accountant to use this software. After populating the people management tool and the account set up, all you have to do is enter contributions and maintain the check registry. All of the calculations are performed for you and the reports are built by the software. The reports in the report tool can be downloaded into excel or pdf and used to build monthly treasurer's reports or other budget statements. At the end of the year simply download the contribution statements report, hit print, and you are done. The cost is very affordable compared to other products. The customer service and technical support are outstanding.

We have had some compatability issues with Internet Explorer 9 in regard to downloading reports. However, the technical support folks at Aplos were quick to respond with a fix. We are a small church so I'm not sure if it would meet all the needs of a larger church. Aplos is expanding their capabilities.

This product was fairly easy to learn, and what I needed help on was easily accessible through Help. The turnaround time for help was very quick. Sometimes they have to get back to me in a couple of days, but they always stay in touch to let me know they're researching the issue.

I am with a church. The Check In system, for us, was not working too well. Research was done and the application was tweaked to service us.
Regarding Reports: I would like to see the column titles stay as we scroll down, and would like to see column titles printed on multiple pages. When I asked for this I was told it had been submitted to the developers. I believe they will be able to adjust this.

SaaS architecture enables access from anywhere; the accounting is flexible; there are promising IRS 990 features, yet limited to just the EZ.

Bank integration is inconsistent and does not work for PayPal; does not offer WePay; even for mainstream banks the integration is unreliable. I worked with their support and developers for more than 6 months to some small success ... that was 30 days later lost. To this day the PayPal integration simply does not work, and both customer support and corporate leadership are SILENT and unresponsive.

Easy to use

A few inefficient things (can't hide funds so you don't see them on all of the reports)

This accounting software has many features only found in more expensive packages. Very flexible reporting options. Easy to train set up and train staff.

I have not found anything I couldn't do with Aplos that I wanted to do other than delete extra rows in a journal entry.

There are many useful features in Aplos to assist non-profits in daily operations, events and donor management.

Needs better sign-up process to elicit and track volunteers.

everything. I wish all products had the same high level of customer support that aplos offers.

nothing to note as of yet.

It is easy to use "out of the box." If you been working with Quickbooks or Quicken this will be an easy transition. Also, you can add multiple tags to a single transaction, and then you can sort on these different tags. This provides and amazing matrix of data.

I big big draw back for me is the inability to batch deposits. It makes it more difficult to do reconciliations. They do this because the want you to use their CRM component. Of course there is a work around, but I would rather not "work around" such a critical area.

We as a church have been opened since 2012. Aplos was the first nonprofit software accounting system we started using. I needed a simple but effective tracking system which I could track my member's contribution.

At the year end, I am able to generate a report for all my members regarding their contribution to their taxes. It is simple and effective.

I enjoyed the fact that it was user friendly . I enjoyed the affordable monthly fees based of organization size. I also enjoyed the chat availability

What I liked least was when they changed the bank integration portion it wasn’t as user friendly . I also didn’t like the fees that changed with the new donor management portion it was almost equivalent to the monthly fee