HeavyBid - Avis

I have used this system since the DOS days. Todays system and its various styles of reports provide us with quick turn around times in responding to our clients needs. The 24 hour support service is no joke. We introduce HCSS to clients all over the world and with time zone differences of 6 to 13 hours we have called upon theses services at 1 AM and 3AM when we have proposals due in Qatar, Dubai and Zurich.

The 24 hour service that is so good is also frustrating. Because of HCSS's commitments to its client base our commitments to our clients sometimes suffers as it appears that the 24 hour hot line only travels with one HCSS representative For some reason it always happens to our firm. You need to be able to answer our calls so we can respond and answer our client's issues.

Support is excellent when using any HCSS software.

This software needs a total overhaul of its GUI. Why do I feel like I'm using Windows NT or 2000 in the year 2022??? It's unfathomable that this is the best product HCSS can put out. This isn't a free software. And don't get me started on how any time you hit the ESC key on your keyboard trying to close out of a cell (like in Excel) the window you are working on closes without warning thus deleting any unsaved progress - in windows you need to click save as opposed to other windows where it saves automatically as you tab throug...what's that about? Once you know how to navigate the program, it's fairly easy, but that doesn't negate the fact that the software is/feels archaic.

I like the quote class system. It's handy to input info as it comes in and compare with others. handy.

On occasion as I pull items from my codebook in the select bidtiem screen, the description comes across but my activities do not. if I tab through all the cells it seems to work.

I like the ease of use with Heavy Bid. An estimator can be as detailed or as generic as he wants to be. You have the ability to breakdown multiple activities and phases within one bid item. The audit checks help identify mistakes. The ease of changing mass amounts of data within the estimate is easy. From tracking DBE dollars to comparing subcontractor and supplier quotes, everything is a the tip of your fingers. You can get a report for just about anything in the estimate. The ability to build in automation is a huge time saver and maintains consistency within your organization

Hard question to answer. Once you buy the product, HCSS is on your team. Their support group is fantastic. I don't have any dislikes

Customer support is amazing. There is always someone there to receive my calls at any time and on any day.

So expansive it's hard to learn all the tricks. It's hard to transfer all the tricks I've learned to coworkers but we have weekly trainings to share information.

- Has a plethora of features which create an easy bidding process
- Can setup local or global resource libraries to allow a job-specific library with our general materials
- Easy to run all reports of all different kinds and easy to read

- Can be a bit buggy when within an activity, which may force it to crash. This is primarily because of user error though and you learn ways to stop this from happening.

Heavy Bid gives you a lot of flexibility for determining where to put costs and revenue. Overruns/Underruns are handled with ease.

This is a steep learning curve for heavybid however, their support is world class. No waiting and instant help.

Allows you to customize your bids to your liking. Bids can be streamlined for customers and/or you can copy what the owner has set up.

THE SELECT BID ITEMS FEATURE NEVER WORKS. EVERY TIME I TRY TO ADD BID ITEMS THROUGH THE SELECT BID ITEMS IT DOESN'T WORK!

The desktop app of Heavybid is a powerful tool.

Can be buggy at times and crash. Takes some time to figure out and has a very old feel.

The ease of use for the tablet users like my foreman or superintendents. This product is a great way to track my crews time, costs of labor and equipment, materials deliveries, subcontractors costs, and progress of the project. With this product I can quickly review my job cost to date on a whole or by an activity level.
In addition there is always tech support available for any an all questions.

This product doesn't have many flaws. They have really worked hard on getting this system down for the construction industry. The only complaint I have is the integration between the office to cloud and cloud to tablet is sometimes sluggish.

Very functional. Can modify bids very easily and create and remove bid files very quickly. Customer service is great.

The quote form (I believe Crystal reports) loads and closes very slowly. Calculation routines are complicated

I enjoy the ease of use with this product. Although, there is a bit of a learning curve once you get the hang of the software everything comes naturally. I can hop between each program seamlessly to pull reports, gather information, review time, and finish estimating tasks. We use both HeavyJob and HeavyBid for our work and wouldn't consider anything else. Customer service is also top notch and we never have to wait on hold if we have a phone question.

No complaints about the software or vendor. There are some minor technical things I would like to see addressed in the future but they are mostly minor.

Insanely powerful program. The cost database from previous jobs make estimating far easier when old numbers are at your fingertips. Great customer service.

Takes a while to understand program and use features effectively. Once the ins and outs are learned, the program becomes intuitive.

HCSS prides itself on innovation and customer service. They are constantly updating their products to keep up with modern technology and the changing construction environment. HeavyBid makes the estimating process streamlined and much more effecient. It helps us bid a lot more work.

There is not much to dislike about HeavyBid. The only negative that I can think of is that the software (although user friendly) can be very complicated. But that is where their helpful customer service comes to the rescue to help you out.

I like how easy it is to use. With master estimates, it is easy to customize the software to industry needs.

The reports are a bit complicated for first time users. Not all of them are used either but it just takes practice to know what is needed.

The software is easy to use once you get familiar with the system. The integration with Vista by Viewpoint is extremely helpful, as that is the Construction Software we use. Great reports to get data that you need. Reports help with the buyout process as well. Considering implementing HCSS Heavy Job at our company for tracking in the field. I love that you can get production requirements from direct cost report to the guys in the field.

Takes a little time to get familiar, but then very easy to use. It seems a little overwhelming at first.

Customer support is 2nd to none. Phone calls answered in quickly and responses have always been correct. Techs are knowlegable and personable and will explain what was wrong and what had to be done to correct the problem(s) which are typically a user problem not a software problem.

That I don't know how to use everything that it offers nor would I need to. What I least like about HCSS is that it's not closer to home (Maryland).

The software is easy to use and the support is very knowledgable. HCSS listens to it's customers and implements changes they are requesting in updates to their product.

There is not too much I dislike about the product. At points it would be nice to have a better laid out users manual for the program we utilize to help some of the newer estimators understand the product more ithout having to attend training.

heavybid is the easiest and most user friendly estimating software that i have ever used. Heavybid can be used by any employee with very little training.

cant speak of any problems or concerns we have had with the project. we have used it for numerous years and if we have had any problem it has been handled quickly and professionally. no problems to speak of and cant think of any problems in the near future

The software is a great time savers. Being able to integrat Heavy Bid, Heavy job and the Saftey system is nice. Great customer service and timely help with any issues. I also like the estimate check features to check for errors and missing costs. Being able to copy from previous estimates is also a great time saver.

New copy function does not pull in resource plugs from master list

The best part about Heavy Job and HCSS is the customer service. They are very quick to solve any issue. They also listen to there customers to help improve the product.

I dont know that there is anything that i dont really like about HCSS. I know that they cant make a product that is great for everyone. I guess they do not keep up on the android mobile app as much as the IOS.

the product is very user friendly, offers multiple options to make almost all aspects of your easier. the tech support is second to none and answers questions quickly and accurately.

i have very few complaints, but if i have to come up wit a downfall it is HCSS's willingness to listen and try to implement too many requests. these requests sometimes burden the system.

The field and mobile capabilities of heavy job makes us more efficient. Foreman and Superintendents are able to track time, submit time etc. from the field without having to go into the office. Things are timely!

Having the ability to interface into our back office system is very important. Having a propietary database makes this a bit more difficult.