HeavyBid - Avis

The ease of setting up your crews/equipment/materials is very beneficial in creating estimates. It is very easy to use and pick up on if new.

I'm honestly having a difficult time trying to think of a negative about HeavyBid.

I have used this system since the DOS days. Todays system and its various styles of reports provide us with quick turn around times in responding to our clients needs. The 24 hour support service is no joke. We introduce HCSS to clients all over the world and with time zone differences of 6 to 13 hours we have called upon theses services at 1 AM and 3AM when we have proposals due in Qatar, Dubai and Zurich.

The 24 hour service that is so good is also frustrating. Because of HCSS's commitments to its client base our commitments to our clients sometimes suffers as it appears that the 24 hour hot line only travels with one HCSS representative For some reason it always happens to our firm. You need to be able to answer our calls so we can respond and answer our client's issues.

Support is excellent when using any HCSS software.

This software needs a total overhaul of its GUI. Why do I feel like I'm using Windows NT or 2000 in the year 2022??? It's unfathomable that this is the best product HCSS can put out. This isn't a free software. And don't get me started on how any time you hit the ESC key on your keyboard trying to close out of a cell (like in Excel) the window you are working on closes without warning thus deleting any unsaved progress - in windows you need to click save as opposed to other windows where it saves automatically as you tab throug...what's that about? Once you know how to navigate the program, it's fairly easy, but that doesn't negate the fact that the software is/feels archaic.

I like the quote class system. It's handy to input info as it comes in and compare with others. handy.

On occasion as I pull items from my codebook in the select bidtiem screen, the description comes across but my activities do not. if I tab through all the cells it seems to work.

I like the ease of use with Heavy Bid. An estimator can be as detailed or as generic as he wants to be. You have the ability to breakdown multiple activities and phases within one bid item. The audit checks help identify mistakes. The ease of changing mass amounts of data within the estimate is easy. From tracking DBE dollars to comparing subcontractor and supplier quotes, everything is a the tip of your fingers. You can get a report for just about anything in the estimate. The ability to build in automation is a huge time saver and maintains consistency within your organization

Hard question to answer. Once you buy the product, HCSS is on your team. Their support group is fantastic. I don't have any dislikes

Customer support is amazing. There is always someone there to receive my calls at any time and on any day.

So expansive it's hard to learn all the tricks. It's hard to transfer all the tricks I've learned to coworkers but we have weekly trainings to share information.

- Has a plethora of features which create an easy bidding process
- Can setup local or global resource libraries to allow a job-specific library with our general materials
- Easy to run all reports of all different kinds and easy to read

- Can be a bit buggy when within an activity, which may force it to crash. This is primarily because of user error though and you learn ways to stop this from happening.

Heavy Bid gives you a lot of flexibility for determining where to put costs and revenue. Overruns/Underruns are handled with ease.

This is a steep learning curve for heavybid however, their support is world class. No waiting and instant help.

It's like a giant spreadsheet and helps you to manage several parts of your project
Really great auditing features

Program is still based on an old and archaic data structure that sometimes requires maintenance
Not very good for complex mechanical projects

Heavy Job simultaniously allows us to perform our daily payroll requirements while giving us instant feedback on the productivity of our crews. Double entry of employee payroll hours is eliminated with the exporting of Heavy Job information directly into our Accounting software. It saves us time and gives us immediate information on our daily productivity,

Nothing not to like about the vendor of this product (HCSS). They have the best technical support of any company in the software field. Calls to the support helpline are answered by knowledgible staff members and our problems are typically addressed within a few minutes. Great Technical support!!

The desktop app of Heavybid is a powerful tool.

Can be buggy at times and crash. Takes some time to figure out and has a very old feel.

I enjoy the ease of use with this product. Although, there is a bit of a learning curve once you get the hang of the software everything comes naturally. I can hop between each program seamlessly to pull reports, gather information, review time, and finish estimating tasks. We use both HeavyJob and HeavyBid for our work and wouldn't consider anything else. Customer service is also top notch and we never have to wait on hold if we have a phone question.

No complaints about the software or vendor. There are some minor technical things I would like to see addressed in the future but they are mostly minor.

The product is very user freindly and a complete packeage for our estimating needs. We have 8 users and bid many different types of projects from small paving projects to large bridge and highway project. Heavybid allows us to bid as many as 400 plus projects per year. HCSS support is top of the class.

Some specilized reports are that would breakdown the cost and price with showing all the details are difficult to use. Example pricing change order work for an owner that requires the labor, equipment and materials details for submittal but without the cost of each crew item.

They are very good at respondsing to questions and getting answers in a timely manner. This product is very helpul in putting together accurate estimates and tracking the job. This product is very user friendly and could be taught to anyone in a short time fram.

Sometimes it wont let me do exactly what i want to. Sometimes navigation is very timely unless you know all of the shortcuts. Some of the reports and information isnt very clearly laid out. If you didnt use the software before navigation can be very difficult.

The codebooks are very helpful if setup correctly. Being able to bring in activities with a states standard item code speeds the bidding process up tremendously. Also, Support is second to none. Call anytime and someone will be there immediately to help. They wont get off the phone until the problem is resolved.

Some very minor tweeks might need to be changed, but if you know what they are they can avoid them. However, if you do make the mistake, you can still find it in the end under the Estimate Review.

It is a very comprehensive software group that will meet all your needs for a sub-contractor. From bidding, scheduling, COST TRACKING, statistics, equipment maintenance and fuel, and more. It really have all we needed. And the customer service is amazingly good.

There is no undo button (Which it is understandable for record keeping purposes). But, in HeavyBid and some instances of Heavy Job, it is a hard pill to swallow. Also, in Heavy Job, COs, POs, could be better handled.
Also, Field users do not need to be computer experts, but they do need to be comfortable with computers and software (which it is not always the case).

Heavy Bid contains every way necessary to build a complete bid. The multiple methods allow the user to approach the solution from different angles to come up with a complete, accurate, competitive proposal.

There are very few dislikes. It has a simple interface but which has at times complex means to a solution. It is not the perfect software. There are a few functions which wcould use enhancement such as vendor solicitation and document control.

the ease of use itsbthe best feature, including interaction with our accounting software. customer support is the best acroos all industires. second to none

there isn much i dont like about the feature. If I have to choose something is trying to explain to management thrROI on the software. At first glnace it may look pricey, but when all integration is completed across all applications for HCSS the investment is worth it

Flexibility and ability to work with diverse accounting systems. The BIG THING is the product support which is available 24/7 and in English. What's more the problem is resolved in a timely manner.

Some times it is a bit overwhelming. But usually I can work through with support to understand and apply. There are many features that the software can do but sometimes it's had to actually use them all.

Before coming to this event in Houston I liked how intuiitive the HeavyJob software is. It allows for easy production tracking and therefore easy field adjustments that can benefit the individual job, the company, and the future jobs within the company based on information gleaned from the results of the tweaks. After attending this event HCSS has proven to be highly nowledgable of their own product and ready to work to make it even better.

The lack of easy transition from not usong the software to using the software for primarily field employees has proven challenging. Also there is not a great way to quickly take copies of field tickets and incorporate them into a pdf of daily reports.

the product is great for getting real time data. most accountung systems are weeks behind but heavyjob gives yiou the info quickly. hcss provids great support and looks at all suggestions from their users.

overall i don't have any negative comments it has always been very helpful and provides real time info. the only problem i have is making sure the info my users put in is correct.

HeavyBids customer service is by far the best I have encountered in my work and personal life. They are always there, usually on the 2nd ring but def by the 3rd! HeavyBid has such customizable features they always have an other or an answer!

Only negative is that the system doesn't have a takeoff software in its product lines, maybe this will be added to future editions.

Product is very easy and logical to use. I set this up with my employer in 2003, left the company, and returned 7 years later. It was very easy to jump back in and pick up where I left off with very little learning curve. Support is always easily available at any time needed.

New updates come in, and don't always get updated or explained right away