Brilliant Directories

4,7 (660)
Logiciel de gestion des membres tout-en-un

Note globale

4,7 /5
(660)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,7/5
Simplicité d’utilisation
4,5/5
Support client
4,8/5

98%
des utilisateurs recommandent cette application
Classer par

660 avis

Dr. Virginia
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Our Search is Finally Over!

Publié le 2021-08-02

Overall, it has been an excellent experience with the Brilliant Directories team. I had many questions and found a lot of my answers in their very active Facebook group. They were very quick to answer all of my questions when I reached out to the team or support. This is literally one of the most comprehensive association/director/membership platforms available and you can have it up and running in a few hours. It is a game-changer for us since we've tried many other options.

Avantages

We love the fact that with Brilliant Directories, anyone can have their site up and running ready to accept new embers within a day. This is a mature, robust platform with outstanding features. Our use case is an association with a multi-tiered member directory. After testing the site, we found that Brilliant Directors meets and exceeds our goals. The platform offers many features we had not thought of that will add great value and help us scale quickly. We like the fact that everything is built within the platform and the user interface is pretty good, especially compared to the competition.

Inconvénients

A few of the feature limits, like storage, are potentially a bit low if the site membership grows significant, which is the goal. Fortunately, they have add-ons at affordable prices so the features can grow in pace with the site.

karen
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

great product with loads of bells and whistles

Publié le 2020-12-31

excellent. staff excellent at resolving issues and answering queries

Avantages

really happy with our decision to move from another product to brilliant directories. whilst it takes a while to get to grips with the customisation options - this product can be tailored to suit almost any membership site deployment and there is great support available to get you up and running quickly.

Inconvénients

slightly clunky admin interface - could be more intuitive about where to find things

Alternatives envisagées 

WordPress et Wild Apricot

Pourquoi choisir Brilliant Directories 

wanted a more elegant public facing website and wild apricot did not deliver this.

Logiciel antérieur 

Wild Apricot

Pourquoi passer à Brilliant Directories

pricing structure and free trial suited my needs
Nasser
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

So far, not bad

Publié le 2015-12-28

On the positive side, Brilliant Directories is very easy, in fact effortless, to initially get up and running. That's good.

On the negative side, I'm finding it difficult to understand how to customize the system according to my needs. I am a web developer with years of experience with php, javacscript, SQL Server, etc. I just a simple set of documentation which tells me how I can access the source code, and what the API is (if there is one).

The Customer Service response time is very fast, and so far they have been very good at helping with DNS changes. However, with regards to customization, so far I have only received responses telling me it can't be done, or I have to ask for a quote in the marketplace, or I have to spend $100 of my allowance to set up a call with an expert.

I am a web developer! I want to do this stuff myself. Please help me out here. (I've already paid a reasonable amount of money. If I need something that I can't do myself then, rest assured, I'll pay you more).

Thank you.

Réponse de Brilliant Directories Traduire en Français

Hi Nasser!

Jason Haloossim here, founder at Brilliant Directories.

As a developer you have tons of access to your source code to make higher level edits, queries and more.

Join me in our next Webinar Wednesday where you can get free live support on your website and ask questions about where to access things in the your admin area.

REGISTER FREE (all are welcome): https://www.brilliantdirectories.com/workshop

We do these about every 2 weeks and it's a great way to learn more about how BD works.

I hope to see you in the next webinar and will look out for any questions from you.

All the best,
Jason Haloossim
Brilliant Directories

Nick
Note globale
  • Secteur d'activité : Formation et accompagnement professionnel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love it for two big reasons!

Publié le 2020-05-13

Loving it and loved the service. Super quick and responsive service.

Avantages

There were two reasons I bought Brilliant Directories within hours of discovering it!

Firstly, the software itself was far better than any other directory I had found by far (including the horrible experience of trying to build one on Wordpress with ListingPro).

Secondly, the service. [SENSITIVE CONTENT HIDDEN]called me within minutes of my inquiry and patiently walked me through the platform. She was super clear and very helpful and I "walked" away with 3 licenses!

Inconvénients

Nothing yet - I am still building it but it's clear to me that is is excellent.

Volkan
Note globale
  • Secteur d'activité : Photographie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Right Choice!

Publié le 2021-02-02

Avantages

I tried almost every membership and directory software in the industry. Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Inconvénients

I'll let you know once I open it to the world. I haven't tested it with the real members yet.

Alternatives envisagées 

MemberClicks, Glue Up et Member Solutions

Pourquoi passer à Brilliant Directories

When I compared the functions and the price, its the best of them. The other huge factor is [SENSITIVE CONTENT HIDDEN]. I had so many questions, concerns and demands. He kindly answered all my questions, solved my concerns and helped me within my budget. I'll start my project asap thanks to him. I hope I'll get the same support after the sale.
Tim
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great

Publié le 2021-12-04

I'm now ready to take my business to the next level and we can level up without breaking the bank!

Avantages

BD is easy to set up and use, and has the best value on the net!

Inconvénients

It's not you, it's me! I just wish I had more time to utilize all the features properly. In time!

Augustus
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Directory

Publié le 2020-11-30

Avantages

All the features. Plenty of options that can benefit members. And use as revenue if you choose.

Inconvénients

Not having groups for members to engage within the site.

Alternatives envisagées 

WordPress

Pourquoi passer à Brilliant Directories

Edirectory - price Wordpress- ease of installation
Jack
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Make your life easy with a Brilliant Directory

Publié le 2022-06-01

The fact that we now have 4 active directory with the optional VIP add-on activated is the ultimate proof that we believe this platform is worth the investment or both time and money.

Avantages

We had been looking for a way to build a couple directories to complement our current business. A business partner had recommended this platform a while back. They had also provided us with the opportunity to demo their test platform. The UX is easy to navigate and they have very detailed help files and tons of tutorial videos for most elements. The fact that we now have 4 active directory with the optional VIP add-on activated is the ultimate proof that we believe this platform is worth the investment or both time and money.

Inconvénients

We haven't tried all the add-on yet and might be missing something but from what we've seen so far it looks like the filtering of categories and sub categories and so on could be improved. We also find that the customer facing pages could look better. For example on a 4K monitor only about 1/3 of the screen is used on most pages.

Tess
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The Perfect Directory Builder Software for the Non-Techie Newbie!

Publié le 2022-07-06

I've never built a directory or listing site before but when I finished, I was so impressed with my work that I couldn't even believe I built what I was looking at! If I had blog content already completed, I literally could have launched the first night I first started working with the software.

Avantages

I love this software because it is easy to use and has the perfect format for building an online directory. It is also easy to customize and personalize. I didn't have to know anything about what a directory should have as they've included everything. All that's missing is your original content.

Inconvénients

I prefer front-end builders. I normally use Divi, Elementor, Blocksy, etc and I can move so much quicker. It took me a while to finish which was due to the constant flipping to the front to evaluate my work.

Zachary
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Need it

Publié le 2022-07-29

Game changer

Avantages

Needed this’ very easy to
Use and fast to go live

Inconvénients

Some of the ui is clunky
But that’s about it

Victoria
Note globale
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good software, but must know HTML, CSS and Javascript to get the full benefit

Publié le 2016-09-03

There was definitely a learning curve with this software. I was not aware that so much HTML knowledge was necessary. Even the support is answered in a way that tells you to go in and change some HTML, which I think is misleading. I am not that knowledgeable in programming languages and I'm finding it difficult to go in and make some of the changes I need to make. The term 'widget' is also misleading. I'm sure the designers/creators know that many of us are coming from WordPress and for the most part, their widgets do not need extensive editing via HTML to do what you need. With BD, there is no WYSIWYG editor for the widgets which makes it nearly impossible to get the widget to do the things you need unless you hire a developer, which brings me back to some of the features being misleading. If you are like me and running a one-person show, you will not be able to pay thousands or even hundreds of dollars to get a widget to display differently, something that should be easily editable via a WYSIWYG editor. Also, searching for which widget controls what is confusing, even when viewing your website as an admin. I think this is powerful software and I can appreciate the time spent developing it, however I think more consideration needs to be given to those who are not developers. It's only fair.

Avantages

I like the payment features, especially the fact that members can upgrade their plan on their own. I also like that the software comes with payment processing built right in. The geolocation is also a great feature.

Inconvénients

As I stated above, too much programming knowledge is needed to get the full use of the software. I think future updates need to address this issue and help make it more user-friendly. Also, it is difficult sometimes to find where you need to go to make certain updates - the section titles are not clear.

Réponse de Brilliant Directories Traduire en Français

Hi Victoria, thanks so much for your feedback! The Brilliant Directories platform was designed so that anyone, despite their experience level with HTML or CSS, can successfully launch and manage a directory website. While more complex edits and customizations do require the editing of some HTML or CSS, the majority of the website settings are either point-and-click or drag-and-drop. We truly do value your input and will be sure to keep your suggestions in mind for our future updates. Many of our upcoming updates do reflect your suggestions to incorporate even more point-and-click options that don't require any HTML or CSS knowledge. We love hearing what our users have to say so that we can continue making the platform even more easy to use. Thanks for the review!

Ceslovas
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Finally I have made a decision!

Publié le 2016-10-27

I have been looking for a platform for creating business software and its vendors directory. I analyzed many Word Press Directory Themes available on the market and decided not to compile my system from numerous plugins but to use integrated platform devoted for this purpose.
After comparing Market Grabber, eDirectory and Brilliant Directories platforms I have chosen the last one.
Pros:
1. Convenient directory structure. I will use Listing feature for Vendors and Product feature for software systems.
2. Continually developing leads generating module.
3. Perfectly developed users training and support system (videos, documentation, community forums').
Cons:
1. There is not possible to set up hierarchical structure for products feature.
2. Products rating and review functionality is missing.
3. Not very flexible pricing setting system for different membership levels. It would be nice to set additional payments for every category and service area.

Avantages

1. Convenient directory structure. I will use Listing feature for Vendors and Product feature for software systems.
2. Continually developing leads generating module.
3. Perfectly developed users training and support system (videos, documentation, community forums').

Inconvénients

1. There is not possible to set up hierarchical structure for products feature.
2. Products rating and review functionality is missing.
3. Not very flexible pricing setting system for different membership levels. It would be nice to set additional payments for every category and service area.

Réponse de Brilliant Directories Traduire en Français

Hi Ceslovas. Thank you for your feedback! I'm glad you've found our training and support resources helpful. We are constantly adding new material to our Support Center to make sure our users have as many resources at their disposal as possible.

I also appreciate the cons you laid out - these help us improve the software. Regarding the pricing system for your different members, while individual membership levels are limited to the pricing options you set for them, you can create more niche/specific membership levels for certain categories or service areas. You can then set different payment options for those - just another option :)

Thank you again for your feedback!!

Luis
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

My Great Experience with Brilliant Directories

Publié le 2019-09-28

It has been exceptional, I love the videos like I told representative, I stay up late at night just watch them. They are great educational tools. The conference calls are great because you get to learn from other entrepreneurs from all over the world. I didn't have that experience with the other company., or maybe they didn't stress it enough as Brilliant directory does. The other great experience I had in the last few days, is the call that I get from the owners of Brilliant directory, representative a co-owner calls me to congratulate me on my site. That tells me that they are paying attention to what new business owners are doing, it tells me that they are not just for our money, but also for the success of our business. That is key!

Avantages

I really don't know where to start. There are so many great features that brilliant Directories offer. I love the different themes and ideas that the Brilliant Directory provides for me and my company. I have been with E-directory for several years, and I sometimes feel that they don't want to be bothered, on the other hand, I get the feeling that the owners and staff of Brilliant Directory make me feel that if they don't help us to succeed they won't succeed. That is a great attitude to have in any business. At first, it bothered me about the 15 minutes call they grant us, but after 2 sessions with Representative, he was able to show me how to build my site in less than 15 minutes.

Inconvénients

Cons I can't speak of any. I haven't had any bad experience as of yet I don't foresee any, they are very organized with their product, knowledge, and training.

Andy
Note globale
  • Secteur d'activité : Animation
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Honest Review - as requested.

Publié le 2016-10-27

Going to focus in the negative, which is probably want you want to hear. Before I start, I love your product and I'm looking forward to adding more directories in the future. OK, the bad stuff.
1. Reading through previous posts, over a year old I read that restricted access admins still cannot be created - this is essential to a large directory!!

2. Your offer to make a one off payment rather than monthly concerned me initially, regarding credibility and why? Why would any business prefer short term gain rather than a monthly rental? At first this set off alarm bells regarding cash flow, then I came to the conclusion that it is probably due to a high churn rate of directory owners, so hit em big once makes sense.

The rolling last month - ending forever this month is a bit cheesy too.

Customer support, I deliberately gave you a low rating to make you notice, in reality customer service was great - BUT offering a better level of support to paid members is not encouraging for newbies trying to get their directory functional within the trial period. I did get a reasonable explanation regarding resources, but I still think its not a good idea.

Conclusion - love it.............just need to make it work now.

Avantages

read previous

Inconvénients

as above

Réponse de Brilliant Directories Traduire en Français

Hi Andy. Thank you so much for such an honest review. We truly do appreciate it as it's reviews like yours that help us improve our software each and every day.

Regarding your concern with implementing a feature to limit admin access for "lower level" admins - that feature is in the pipeline and our development team is working diligently on it.

Regarding the one-time payment, I understand your concerns. In fact, we've recently switched over to monthly payment plans and have done away with our one-time payment option.

Thank you again for such an honest review. We take everything to heart and we will absolutely be using your review along with every other review to improve our company as a whole, our customer support division, as well as the software itself.

Cheers!

jj
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

My opinion of Brilliant Directories

Publié le 2015-02-09

I would like to share my brief opinion of Brilliant Directories

Our team have looked into many directory softwares before we decided on BD.

We are experts in WordPress sites and have created and still run a number of WordPress based directories

We have purchased 3 FULL licenses from BD as we fully believe this is the best directory software available.

BD is 99% ready to go live from the very start, many sites will be able to signup, watch the videos, do some basic changes and off they go. It is the closest directory software thats ready to go straight from off the shelf.

We are trying to create directory sites that function slightly different to the majority of directory sites out there, so we are undertaking many customisations in the looks and design and the way it functions.

Our development team have found the structure of the BD backend, the access to certain functions and code, is amazingly simple and easy.

The more we play around with the system and the code, the more we appreciate what the Brilliant Directory team have created.

On the surface the BD admin area is basic. However looking at it in more details you will find that theres a whole world of tweaks, changes and edits that are possible.

The system appears to be rock solid, and even when we think we are pushing the system to its limits with code changes, it always functions well.

We are extremely happy with our purchase of the FULL licenses, and we have no doubt we will be able to create the perfect directory sites we are aiming to achieve.

The only negative we need to make is that we are based in different time zones from the BD team so when we ask a question, we are always a day late in getting a response even if responded by the BD team that same day.

I think if the BD team can improve their support reply time scale then the service will be not far from perfect in our opinion

I hope that this helps people in some way, and gives some idea of our experience

BD team, you guys are nearly there, keep improving the system (as we see you do) and customer service side of things and we think you will go far as a business.

Looking forward to launching our sites and creating our directory businesses with you guys.

Frank
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Brilliant Directories - The Best the Internet Has to Offer

Publié le 2014-12-08

I have just activated my second directory with BD. I activated my first one after months of searching for a platform that would meet my needs and the second one after maintaining my impression that a more robust, feature rich and easy to use product for creating your own on-line directory does not exist. - anywhere at any price. Period!

Everything required to run a successful and profitable directory site is included and all you need is to work as hard as it as you know you should and you will be light years ahead of the competition.

Now, any product, regardless of how good it may be is only as good as the individuals that support it and here is where BD truly shines. The entire staff are knowledgeable, helpful, committed to your success and are loaded with great ideas to help keep you moving forward. The coaches are brilliant (no pun intended). I have the pleasure of working with Patrick who has over time consistently proven himself to be better than anyone I have ever dealt with on any Internet project, since the day the Internet came into being. While I could list many of his outstanding attributes, the most important one is his total honesty followed very closely by his indefatigable positive attitude. On days when I felt overwhelmed and ready to throw in the towel from facing my own shortcomings, a chat with Patrick would quickly get me back on track. He has been indispensable as a partner.

Nothing in life is perfect, but this system, especially with all the upcoming features is as close as you will find. Trust me, I know from doing my research.

Can you find a less expensive way to get a directory on-line? Absolutely, but it's important to remember that "you get exactly what you pay for." You won't find a bigger bang for your buck, anywhere. This is the Rolls-Royce of directory products and if you feel that you deserve the best - than subscribing to this is a total no-brainer.

Thank you Brilliant Directories and Patrick for creating a bright future for me by providing the best suite of tools to help make my dream a reality.

All the best to all of us in 2015.

Cheers. - Frank

Ken
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very Useful Platform for a Directory Startup

Publié le 2019-02-22

We could never have gotten our directory up and running with Brilliant Directories, or something like it.

Avantages

Brilliant Directories offers all of the features that any directory needs. It's easy to add options such as: coupons, photos, videos, and blogs, as well as different membership levels. Importing and exporting data is also quite simple.

Inconvénients

By necessity, this software is quite complex. This isn't a flaw - it's just the way a quality directory is. It takes time to learn everything that you need to know to get a directory up and running. Consequently, I recommend starting out with a very specific market niche, and a limited number of features. "Bells and whistles" can later be introduced as upgrades.

Moetaz
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Dennis is a great guy

Publié le 2021-12-09

good

Avantages

I love it it's easy to use and powerful, don't know what more to say

Inconvénients

need to see more templates and add more features

April
Note globale
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great and Comprehensive Software for Building a Directory!

Publié le 2022-08-03

My overall experience with Brilliant has been great so far. I love that there is a huge knowledgebase filled with articles and videos to help users create and enhance their directory websites. There is also a large and helpful community of users and Brilliant Directories staff members to help along the way.

Avantages

I am impressed with how customizable Brilliant Directories is and how easy it is to create and manage a professional directory website.

I love the huge library of add-ons which allows Brilliant Directories users to create a website that meets their specific needs and use cases. Also, the incorporation of customer feedback into developing a mature product is obvious and just one of Brilliant Directories' many strengths.

Brilliant Directories makes it fairly easy to create a directory website that looks fantastic and functions well.

Inconvénients

I haven't been using Brilliant Directories for a long time. But, so far there's not much that I don't like about the platform. In the past, I would have said that I'd like to see Brilliant Directories prioritize the ability to connect with other software. But that appears to be changing/improving very soon with the continued development of the API.

andrew
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

The platform is good, but if you need help support is pretty rubbish.

Publié le 2017-07-13

Avantages

Easy to use, if you are a complete beginner with no experience you will have problems. Can be quite easy to customize if you know what you are doing.

Inconvénients

Support is bad. I have only ever had the same 2 people reply to my support tickets. If you are based outside the USA like me, then you will have to wait for a reply, sometimes 2+ days for a simple question.

The forum is a waste of time, no one ever on there. You might be lucky and get a reply back within 2 weeks.

The hosting is another issue, they host the site on their servers so if you have any problems with the site being down, again you are at the mercy of their support.... if you can call it that.

This is a main concern for me, running a business with their software you need BD to offer 24/7 support. They keep saying they are going to make changes, still waiting for that....

I don't think I would buy from them again, unless they buck their ideas up.

Kory
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

When I need to make Directories for myself or clients, I choose Brilliant Directories!

Publié le 2021-07-23

Exceptionally well executed and the enjoyment in building sites is increasing as we unlock and learn what it can do.

Avantages

I love the backend where it is easy to navigate and you can really customize so much. The support is bar none and the roadmap is quite exciting, but most importantly, i can handle a lot of the setup and config on my own without a lot of tech/dev support.

Inconvénients

There is some learning curve and that is being off-set by the BD team's advancements in the UI UX and Page editor, for example.

Karen
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

surprised at how easy the setup took

Publié le 2018-05-18

Avantages

Great designs. LOTS of features built in - very surprised at this. Any time I email in, there seems to be a setting or option for just about anything. The videos helped me starting out. It took about an hour to go through them but glad I did. The main reason I chose this was because of the lead selling capabilities. I'm selling leads to my members and this platform does that best.

Inconvénients

In my first few days I had to email support a lot with questions. But they were quick to respond. The price is a little high but after working with two other platforms... you get what you pay for. There is enough value to justify the price now that I know how it works.

Chris
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Directory Software Out There

Publié le 2020-11-23

Avantages

Easy to use. Hands off user management.

Inconvénients

No cons for me. I have been satisfied for the most part from day #1

Ronnie
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

[SENSITIVE CONTENT] is an asset

Publié le 2022-08-30

Love you guys so much. You've allowed me to create a very nice business community.

Avantages

I love BD all over but the latest issue with the email changeover was tough for us since we do so much. I don't care when I emailed in [SENSITIVE CONTENT] was there to save the day, evenings, and mornings. I'm starting to wonder if she even sleeps haha.

Inconvénients

I wish there were more ways to customize web pages.

Racheal
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Exactly what I need

Publié le 2017-01-10

I have been looking for a solution to help me build a fitness class directory and I can't tell you how happy I am that I came across Brilliant Directories.

The software has everything that I need and more and has inspired me to add features that I didn't even know I wanted. The customer service is excellent, time responsive, helpful and friendly. I am even surprising myself with my ability to set up the software relatively easily.

An excellent product.

Avantages

There are just so many features. It literally does everything that I need with just the one piece of software.

Inconvénients

It would be really nice to have a visual editor for non-techies like myself that can't handle code but want to make more customisation than the predetermined options allow. That being said, the site is fully customizable and you can have customizations done through Brilliant Directories.

Réponse de Brilliant Directories Traduire en Français

Hi Racheal. The software definitely is packed with features! We do include a WYSIWYG editor for web page content editing, article writing, etc., along with hundreds of point-and-click design settings. As for the techies or developers, we do include the ability to edit the code for some more in-depth customizations. Thanks for the feedback - it helps us improve the software and make it easier to use for everyone!