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265 avis
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Superb Gym Software
Publié le 2018-11-27
super responsible customer service reps
super responsible customer service reps
Avantages
Easy to use platform and the price is just amazing. They also recently added Door access entry which allows my business to run on its own.
Inconvénients
I wish they could include a POS together with this software. This would allow me to just pay for one software fee than to pay for another software just to charge pos
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
RhinoFit Software
Publié le 2019-08-20
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6...
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.
Avantages
This software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.
Inconvénients
Starting from scratch is difficult, but it needed to be done in order to grow a small business into something more.
Pourquoi passer à RhinoFit
I chose RhinoFit because it fit my needs perfectly. The other products were either too expensive or had features that were not needed.- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Terrible Service
Publié le 2020-01-30
I would not recommend this software to anyone. Pay the few dollars extra and get a better service.
I would not recommend this software to anyone. Pay the few dollars extra and get a better service.
Avantages
The price is the only pro. But at the lowest price in the industry, you get exactly what you pay for. Low price = Low quality
Inconvénients
This service is terrible. Let me illustrate:
- They offer no historical reports of any of your membership or incomes
- You can't look back at any months and see billing
- Very limited automated actions, so you have to manually check who's paying bills every month
- Customer service is atrocious. I've lost count how many times I called with a question and no one answered. The times someone did answer, the representative frequently had no solution to my issue.
- And worst of all, they prebill. I cancelled my subscription on the last day of my billing cycle, but they said that they had already run my card and could not / would not issue any refund.
Seriously, I've used Zen Planner, Wodify, and Push Press before. I'd recommend any of these at they higher price over Rhino.
Réponse de RhinoFit
Hello Brandon,
We regret that you feel the way you do about our service and company. However, there are some inconsistencies in your review.
Unfortunately, we do not guarantee to provide support to business outside of the US or Canada and our business hours are Monday - Friday, 8:30 am to 5:00 pm EST. We do guarantee and ALWAYS meet our promise to answer the phone and provide support during these hours. The times we recorded you trying to reach us were outside of these hours.
Secondly, the reporting you are mentioning is in RhinoFit. On of any report, you can set the time frames to "all of time" or to a desired time frame in the past. Reports on overdue and failed bills are on the financial dashboard and on-demand. When a member is searched you can find this info easily, as well.
Lastly, we do not pre-bill like we have already expressed to you. We bill for service after 30 days of using the service and monthly after for the service used.
Team RhinoFit
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Customer Management Software
Publié le 2019-05-28
One of my businesses has a monthly subscription agency based nature and it is easy to manage my...
One of my businesses has a monthly subscription agency based nature and it is easy to manage my customers' payments through RhinoFit.
Avantages
I find RhinoFit to be very helpful and gives me great control over managing my customers. customer service is superb!
Inconvénients
At first, can be confusing but once you fiddle around in it, you get used to it. It is not near as complicated as all other customer management software I have used in the past!
Alternatives envisagées
KeapPourquoi passer à RhinoFit
I chose Rhinofit because it is simpler to use and I don't need for my business all the bells and whistles that come with a high price tag of Infusioinnsot (formally) and now KeapRéponse de RhinoFit
Hello Rositsa,
Thank you for your feedback! We are pleased to hear that RhinoFit is working for you.
Did you know about our Referral Program? If you refer someone to signup with RhinoFit, you get a free month of the software!
We even have an automated way to refer:
Click on Setup > Referral Program and we provide a link to embed on your website.
Thanks!
Team RhinoFit
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Meets your needs but lacks advance features
Publié le 2021-09-20
It definitely checks most boxes to run a gym but lacks so basic features
It definitely checks most boxes to run a gym but lacks so basic features
Avantages
Price, customer service to above average.
Inconvénients
Lack of default reports and too many clicks to get basic info
Alternatives envisagées
WordPressPourquoi choisir RhinoFit
Price & process feesLogiciel antérieur
Zen PlannerPourquoi passer à RhinoFit
Price- Secteur d'activité : Santé, bien-être et fitness
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
RhinoFit 2.0
Publié le 2016-10-14
I thought 1.0 was way easier to navigate. Sure it looks nice and yes technology needs to keep...
I thought 1.0 was way easier to navigate. Sure it looks nice and yes technology needs to keep moving ahead . However I feel like the usability got to complicated. Simple is better in my eyes. As an affiliate owner I now dread having to use the system. Where as the original I though was easy to guide through. I also feel that the customer service has really gone down hill. When there is a problem the responses are not super helpful. Also when the transition happened with 2.0 I believe that there should have been better communication. Sadly I am finding myself looking into different gym management software.
Inconvénients
To complicated. To many tabs make day to day operations easier.
Réponse de RhinoFit
Hello Katie,
Thank you for your feedback and continued relationship with RhinoFit.
Please let us know if you are still having issues navigating RhinoFit 2.0. If you would like, we can also do an orientation of the new system with you.
Let me know if you have any questions or issues that I can help resolve for you.
1 (866)-858-0304
Thanks!
Elizabeth T.
Team RhinoFit
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Has been pretty good. If there is a problem, the answer is usually 1 phone call away.
Publié le 2017-06-29
It allowed us to get information about clients onto a data base. This gave us a way to track their...
It allowed us to get information about clients onto a data base. This gave us a way to track their attendance. Would love to see an area where we could track weigh and measures, as this is a gym and it is a service that we offer. Members like to see their progress.
Avantages
I like that I can enter information easily and that we can enter a payment profile. I like the numerous reports that are available and also that I can send out emails to the membership. I especially like that I can tailor who I send the emails out to, that it does not have to always be sent to everyone.
Inconvénients
I dislike that if I start an email to the membership and have to leave the window, that I cannot save what I have already accomplished. I do not like that the sign in kiosk is more than a 1 step process. I do not like that I do not have a 'sidebar' window on my screen that shows all my signed in members as they sign in.
Réponse de RhinoFit
Thank you for taking the time to review our software and for the positive feedback about our customer service, easy payment processing, and reports. We also appreciate your feedback on how we could improve our software. Your feedback has been passed along to our development team, software updates are released every quarter. There are some settings that you may find useful within the software that may solve some of the issues you are having with your sign in kiosk as well as measurement/weight tracking. There are some automated sign in kiosk settings that may be adjusted for quicker check-in, and there are adjustments in "custom fields" as well as "assessment set up" that may be a solution for tracking measurements/weight. Please contact us at 866-858-0304 if you would like us to walk you through these options.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Overall good value
Publié le 2019-07-25
Avantages
The price. With other services I felt like I would be paying g for features I didn’t want to use.
Inconvénients
I wish I could pull up a list of members that haven’t checked in for a certain time period so I could reach out easily to those that might be MIA.
Alternatives envisagées
MindbodyPourquoi passer à RhinoFit
The value- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good could be great
Publié le 2018-09-17
Avantages
Easy to use
App integration
It helps us manage relatively well
Inconvénients
I wish there was a feature to block off classes if they are not scheduled by a certain time.
I wish this app was integrated with Zapier for integration. It would be much eAsier for me to manage.
I wish that members where automatically active rather than having to go and change them from prospects to active this is really time consuming
Réponse de RhinoFit
Hey Tontaleya, thanks for your review of RhinoFit! We're happy to hear the software helps manage your studio. We recently updated a feature that allows you to block off classes within a certain time frame. If you have any questions on how to access this, feel free to give us a call at 866-858-0304, thanks!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Payment Gateway's
Publié le 2019-08-10
Rhino Fit offers excellent business management kiosk all is streamlined user friendly but accepting...
Rhino Fit offers excellent business management kiosk all is streamlined user friendly but accepting payment online through software is issue.
Avantages
Fitness ranking, Personal profile, Account management.
Inconvénients
No Payment gate way in South Africa, My users have to be billed in US dollars the exchange rate is +-12 times the amount. SA has the world highest fitness revenue but NO software offers a payment gate way is our country. Paysafe ,paypal all can not assist us.
SA has Intesity that does not have as many features as Rhino Fit but dominate the sa market. Boxchamp also cross fit, Kick Fit will be the sales agents for your company if payment gateway can be resolved.
Réponse de RhinoFit
Hello,
We are happy you are enjoying the features of RhinoFit.
Unfortunately, we do not support payment processing in South Africa at this time. We have not found a viable payment processor that will work through our gateway. However, thank you very much for your feedback, we are looking into a possible solution.
Thanks,
Elizabeth Toon
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Need upgrade and more self serve and identification sounds and bright colour coded spec
Publié le 2019-08-01
Waiting until I find the time to switch to more functionality and customized software
Waiting until I find the time to switch to more functionality and customized software
Avantages
Easy and limited but does not work well to keep everything recorded
Inconvénients
Not able to get it to serve all my business and members need
Réponse de RhinoFit
Hello Abir,
We regret to hear that you are not satisfied with RhinoFit. We would like to connect with you to get more details on the functionality you are needing.
We also show you were not given an orientation, so hopefully, we have some of the features that you are needing. I will be sending a request to schedule a time to talk.
Thank again for your feedback!
Team RhinoFit
- Secteur d'activité : Formation et accompagnement professionnel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Customer service and software is BAD
Publié le 2021-05-13
I was very displeased and stressed every day with RhinoFit
I was very displeased and stressed every day with RhinoFit
Avantages
There wasn’t much of anything that I liked
Inconvénients
The customer service was horrible people are very rude. They don’t explain the software to you, they rushed through on boarding. When I signed up I was promised things that I never received. Their merchant that they partner with our horrible with bad rates and stupid fees that other merchant the accounts don’t have
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Much better than MindBody for Martial Arts Schools
Publié le 2017-01-27
We're a school of traditional Japanese karate in Alexandria, VA and had used MindBody (MB) for five...
We're a school of traditional Japanese karate in Alexandria, VA and had used MindBody (MB) for five years before switching to RhinoFit in January 2017. We left MB because for two reasons. First, their monthly software and app fees (exclusive of credit card processing fees) to us increased from $ to $, yet in five years they did nothing to enhance the software features for martial arts clients. Second, as MB is extremely difficult to navigate, even experienced clients (like us) must call technical support weekly to receive guidance on how to utilize the software. Although through September 2016, waiting times for tech support were no longer than 12 or 15 minutes, thereafter, waiting times increased to between 30 and 90 minutes. Of course, we couldn't run our business under such conditions. So, we did a lot of research and concluded that RhinoFit would be best for us. After several weeks our conclusions are: (1) RhinoFit offers the powerful reporting capacity that we required, as well as WOD and other features that make running a martial arts business easier. (2) The transition to RhinoFit has been easy. We paid a $ fee for them to upload spreadsheets that we downloaded from MB. We had to manually input our students contracts and payment data, but RhinoFit does not lose points on this because we have found no software vendor that offers this service. (3) Our monthly fees to RhinoFit are less than 10 percent of what we used to pay MB. (4) Best of all, in these first weeks of using RhinoFit, there have been plenty of times when we didn't know how to use the software. After five years with MB, our natural inclination was to call tech support. However, we have found that we are able to figure out how to use RhinoFit on our own because its software is intuitive! (5) When we can't figure things out on our own and need to call RhinoFit, they pick up the phone after two or three rings between 9:00am and 5:00pm EST. No more waiting for a half hour, an hour or longer. In sum, in terms of ease of use, features and cost, we find it extremely hard to imagine any martial arts school choosing MB over RhinoFit. It's truly a no-brainer. Best of luck!
Avantages
RhinoFit offers an array of features that make it easy to run a martial arts school. It is intuitive and easy to use. It is reasonably priced.
Inconvénients
RhinoFit does not offer a branded app.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Daily operations
Publié le 2019-03-25
Rhinofit has been great for us, we moved from a mobile gym service to adding our own gym space...
Rhinofit has been great for us, we moved from a mobile gym service to adding our own gym space about 2 years ago and having this system monitor and track everything and allow our clients to book in has been a game changer for us.
Avantages
This software has helped us monitor our clients activities, accept and record client payments, allow our clients to book their classes, monitor reports and all other general day to day operations for our business. The pricing is also a great point of difference from other similar software available on the market.
Inconvénients
We have problems with client payments from time to time with odd reasons for failed payments and it can be a real pain to try and track down the source of the problem. Personalisation of the app so it is more recognisable for our clients with our branding on it would be an awesome option to have available.
Réponse de RhinoFit
Hello Corey,
Thank you for your continued patronage.
Good news! We have a new feature being released that will let you Batch handle failed and outstanding bills. This feature will help with the issue you may have when there is any API issues with your payment gateway.
Also, we do some offer CSS customization when integrating your Calendar, Membership Store, and Products. Please email us at [email protected] to explore those options.
Thanks!
Team RhinoFit
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
CrossFit
Publié le 2019-07-25
Avantages
Response time of Customer service when we have an issue.
Inconvénients
The look and lack of updating features. We were told features were coming last year and no updates were made. We also have constant issues with the app and website.
Pourquoi choisir RhinoFit
Price point and workout scheduling.Logiciel antérieur
WodifyPourquoi passer à RhinoFit
Price- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Please make the Calendar easier to use
Publié le 2019-01-31
Over all it does manage our members well.
Over all it does manage our members well.
Avantages
The overall functionality for running this software platform helps me run my business, the reports are useful for tracking and projections.
Inconvénients
1. The Calendar is terrible. Once to create a class it appears on the given days but the button/icon/tab representing the class is so small your finger cannot select it easily or enlarge it.
2. The financial management of a client is also very difficult due to delays of several days between debits processing. Failed payments are also hard to dicifer unless you jump across to Ezi debit and clarify if the payment has been successful or not, again due to delays appearing in Rhinofit. Sometimes it will say pending it has intact been declined or processed and the customer knows before I do. This may be time differences in banks in the AUS and the platform in the USA?
3. I need to be able to create memberships using one email, as I have children who don't manage their membership their parents do, and one email address is no allowed for multiple members, meaning if siblings join only one gets the email.
4. In Communications I cannot see the group emails I have sent to customers, unless I send it to myself and they sometimes don't appear in the individual customers communication section either!
Réponse de RhinoFit
Hi Claire, thanks for your feedback about RhinoFit! We're happy to hear the functionality of the software has helped our your gym! For your other concerns, reach us at: custo[email protected] and we can resolve these issues for you!
-Team RhinoFit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Pleased but needs some work
Publié le 2016-11-02
Over all I am pleased with the software. It does what I need it to do for the most part. For the...
Over all I am pleased with the software. It does what I need it to do for the most part. For the money I would say I am happy with what it does and what it allows me to do. However, there are some quirky things that kind of get under my skin a little. The wod view changed. Now I have to type in 2016 to view the wods I last used. I often have to review the week previous to program. Its doable, but just a hassle to not be able to view them by last used without searching. When creating a WOD the cursor sometimes bounces around especially when I use the back space to correct an error. Sometimes it will move the whole line up a line and cause me to type over what I just typed. Just a nuisance more than anything. There are some reports that I have a hard time understanding why they are not there. If I want to search people by start date, there is no report for that. I have to find another report that gives me an idea when they started, like payment history. That pulls up a bunch of other people I dont need to see. I have always been given a work around that works when I asked for help. That's all good, but the software needs some adjustments. As as a future enhancement, it would be great if the software allowed you to track spending and put it in different categories.
Réponse de RhinoFit
Hi Eric!
Thank you for your feedback and support!
I see what you are saying about the WODs dates. I will get this cleaned up for you and do some testing today. I will get back to you with an update.
For the report for Start Date, that would be the "New Memberships" report and you can put the time frame as far back as you like and then sort by Start date.
I will add the suggestion to add an area that can track spending.
We are dedicated to continuous improvement, so thank you for your feedback.
Let me know if you have an questions or concerns!
(866)858-0304
[email protected]
Thanks!
Elizabeth Toon
Team RhinoFit
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Worst software and customer service EVER
Publié le 2019-07-25
We did a free trial with Rhinofit after buying a new gym. The software was VERY basic and the...
We did a free trial with Rhinofit after buying a new gym. The software was VERY basic and the on-boarding process was terribly run. We were going to have to manually add all clients and biking information because we were told the keys could not imported. We decided to move away from this software and Rhinofit refused to refund our monthly dues and also charge us a termination fee upon exiting . The staff was very rude and did not seem interested in improving the software. They were more concerned about the building software on the back end because it is owned by a credit card processing company! I would never recommend this company to anyone
Avantages
No features we really liked. Very poor software
Inconvénients
Lots of broken links, poor functionality, financial reports were terrible
Alternatives envisagées
WodifyPourquoi passer à RhinoFit
PriceRéponse de RhinoFit
Hello Brandon,
We regret that you had such a bad experience with your RhinoFit back in 2016. Our records show that the account was signed up for and a contract signed that included an early deconversion fee for your merchant account. Unfortunately, the contract was not with RhinoFit and we did not collect the fee that was charged.
Since your experience, we have made many upgrades and have a lot more intuitive features. We would like to provide you with one free month of the software to see the new features and look.
Let us know if you would like to use our offer. Give us a call anytime! 1-866-858-0304. We always pick the phone up Monday through Friday from 8:30 to 5:00 pm.
Thanks!
Team RhinoFit
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Door Access Control Troubleshooting
Publié le 2023-06-29
Overall Happy!
Overall Happy!
Avantages
As with all technology you sometimes run into issues. We are a 24/7 access Gym so our door access control is extremely important. We recently had a few problems but with the support of [sensitive content hidden] we resolved the issues. Great all around system!
Inconvénients
No weekend phone customer service for a company the provides 24/7 door access control systems.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good
Publié le 2019-07-29
Rhinofit is good, we like it very helpful but somehow there is always something that we don't...
Rhinofit is good, we like it very helpful but somehow there is always something that we don't understand or something that wasn't like what we wanted. But the good thing is, we always contact the customer service and they are pretty helpful to solve the problem.
Avantages
Can access anything we need, the software has the records.
Inconvénients
Is not that easy to understand for any other needed. like, let say we would like to set up a signature or email header on the system. But is kinda hassle where we have to contact the customer service.
Réponse de RhinoFit
Hello Israel,
Thank you for your feedback!
DId you know from any page you can click on the Knowleddge Base on the menu and it will show you instructions pertaining to that page?
We are pleased to hear that RhinoFit is suiting your needs. Like always, please do not hesitate to call, we are always here to pick up the phone!
Thanks!
Team RhinoFit
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Retrofit Athletics True Review
Publié le 2021-10-01
I like the overall experience. Rhinofit staff has really helped with tech support when I have...
I like the overall experience. Rhinofit staff has really helped with tech support when I have called with questions so that is much appreciated. I just think there are some small technical aspects that could be adjusted to make this software a rockstar in the fitness industry.
Avantages
I like that the software keeps tracking simple. I do think it would be nice to customize the website integrations better along with adding better membership plans via Training vs Memberships.
Inconvénients
The APP. That is the biggest complaint is the use of the app makes it very difficult for our members and trainers. Load times take far to long to make it a useful tool to get incoming members and change schedules.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Software Good But Needs Upgrades
Publié le 2019-08-05
The main benefit of RhinoFit is making it a simple process to link a member's payment profile with...
The main benefit of RhinoFit is making it a simple process to link a member's payment profile with another. THis way, we don't have to enter the information twice.
Avantages
From an owner standpoint, I like the reporting and the scheduling of classes.
Inconvénients
I don't like that there is no direct link to my phone from the RhinoFit Calendar to my google calendar. We live by our phones so this is a MUST HAVE feature.
Second, there needs to be a NEW MEMBER link. RXGym had this feature and helped capture any potential members information or to sign up for a class.
It is time consuming to have myself or one of my staff go in and have to go add a person right before class time.
These two features are VERY important to my business so if these cannot be acheived soon i maybe shopping around
Réponse de RhinoFit
Hello Christine,
Thank you for your feedback!
We are looking into integrating the RhinoFit Calendar to Google and iPhone Calendars in the future.
For your 2nd requirement, good news! RhinoFit already has iframe integrations that prospective members can sign up from your Calendar, Membership Store, and Prospect Widget. You can find these on the Integrations menu selection.
Thanks!
Team RhinoFit
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
G20 Fitness
Publié le 2018-08-30
Most client interactions can be done through Rhino. Integration with Mailchimp is a big one
Most client interactions can be done through Rhino. Integration with Mailchimp is a big one
Avantages
Value for money paid is great. The cost per transaction is very competitive. Member management and customer relationship management is seamless
Inconvénients
Customer service may need some additional training to fully solve issues
Réponse de RhinoFit
Thanks for your great review of RhinoFit Gabe! We're happy you've seen the great value RhinoFit offers along with the many benefits the software includes.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Affordable Gym Mgmt
Publié le 2018-08-30
Helps run the gym smoothly. And at the end of the month, when you get your bill, you're glad you...
Helps run the gym smoothly. And at the end of the month, when you get your bill, you're glad you choose RhinoFit over ZenP or Wodify
Avantages
Low Price, great basic functionnalities & reports easy to use
Inconvénients
Heavy and laggy Interface, overall navigation heavy, many clicks
Réponse de RhinoFit
Dave, thanks for your review of RhinoFit! We're so happy we've been able to help you run your CrossFit gym. We're currently making some improvements for the new year we think you will enjoy, so stay tuned!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
So simple!!!!!!!
Publié le 2020-02-26
Makes my daily work simple and easy. Makes my members login simple and easy. Cant recommend Rhino...
Makes my daily work simple and easy. Makes my members login simple and easy. Cant recommend Rhino Fit enough!
Avantages
Easy to setup, they don't charge an arm and a leg. Has a set price per month, not like the other top brands that charge more as your membership increases!
Inconvénients
Nothing! Everything about this software is fantastic. From the very start of setup they helped me out and got me up and running in no time.
Réponse de RhinoFit
Hello Paxton,
Thank you for providing this feedback. We are pleased to hear you are enjoying RhinoFit. As always, we are here to help if you have any questions or concerns. Monday through Friday 8:30 to 5:00 pm.
Thanks!
Team RhinoFit