Route4Me

Logiciel de planification et d'optimisation d'itinéraire pour PME

Note globale

4,5 /5
(388)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,3/5
Simplicité d’utilisation
4,4/5
Support client
4,4/5

88%
des utilisateurs recommandent cette application
Classer par

388 avis

Jared
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Responsable Logistique

Publié le 2023-05-08

Cet outils ma permis d'améliorer les prestations aux prés des clients puis une meilleures gestion...

Cet outils ma permis d'améliorer les prestations aux prés des clients puis une meilleures gestion de nos routes ainsi que nos équipes.

Avantages

Oui ce produit est abordable et agréable pour former de nouvelle personnes.

Inconvénients

La mise à jours de la Mapp pourraient être grandement amélioré.

Benoit
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Très bon outil

Publié le 2023-05-16

Quand même bien et facile à utiliser

Quand même bien et facile à utiliser

Avantages

Facile à apprendre comment utilise et a faire fonctionner

Inconvénients

Le temps optimisation est parfois lent à faire et souvent nous devons recommencer car la routes est mal optimiser sinon le reste ça va

Claudel
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Logiciel de GPS

Publié le 2023-09-02

Avantages

Très facile à utiliser et très fiable et sécurisé

Inconvénients

Je ne trouve aucun reproche à y faire. Juste assurez-vous que votre connexion est parfait et vous en serez heureux

Paul
Paul
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Amazing time saver! Have been using with other companies I worked for. It's a must have!

Publié le 2018-06-10

Avantages

Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

Inconvénients

I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

Frank
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Route4Me Had Just What We Were Looking For!

Publié le 2019-07-19

Software offers the specific abilities we desired and is easy to use. Customer Support is helpful...

Software offers the specific abilities we desired and is easy to use. Customer Support is helpful and the live chat is always available. The new customer onboarding session was a great help!

Avantages

The most important feature we had to have was being able to route using pre-set ETA's. Software is fairly easy to use and the 90 min onboarding session answered the questions I had.

Inconvénients

When uploading a route there are a lot of screens that you have to click through until the route is actually created. They are time consuming and at times tedious.

Alternatives envisagées 

Pourquoi passer à Route4Me

The #1 factor for choosing Route4Me is the ability to route using pre-set ETA's.
Tim
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Good, not great. Have to pay for every little upgrade

Publié le 2020-12-05

Route for me does what I need it to do, though for more money than I would like to spend on it. ...

Route for me does what I need it to do, though for more money than I would like to spend on it. Also, I feel like I was told we could do everything on the base plan and this was not the case. I have already updated our infrastructure to use this software so we are currently stuck with it. I’m pretty sure if they raise the price I will have to change.

Avantages

The software is easy to implement on phones and generally easy to follow directions. Ideally you need another app (google maps or Waze) to accurately route uoy

Inconvénients

For every problem you encounter you call the company. EVERY time they have a solution, but it will cost you. EVERY TIME. There is nothing in their basic package that covers what a fraction of people will need. Even when using two different routing apps, the Route4Me software will route you incorrectly. Thank goodness we keep phone numbers to each stop. Some of the analytics are unavailable, again, unless you pay fo them.

Alberto
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good tool

Publié le 2022-10-31

Good

Good

Avantages

The way we add and conform the route.Clear view and contrasted colors.

Inconvénients

Not always clear how to proceed. Do we need a tutorial....?

Edward
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Can’t program different colors on app

Publié le 2021-03-31

Not bad but see cons

Not bad but see cons

Avantages

Easy to optimize a route, check route in map

Inconvénients

On the app you can’t color code business, residential, pickups. Which to me is the heart to my route. Will not renew

David
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Route 4 me

Publié le 2023-05-17

Avantages

The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.

Inconvénients

data can come through incorrectly or drivers will experience issues loading with an old version of the app.

Kirk
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy and best navaigational tool I have ever used.

Publié le 2023-05-12

I travel to many different states, cities and towns on a weekly bases.. I would be totally lost...

I travel to many different states, cities and towns on a weekly bases.. I would be totally lost with out the app. Highly recommend the app to friends

Avantages

The use of the tool. You can input addresses or store numbers. I sale to the WALMART chain and never had an issues on use or directions. Keeps me informed of accidents, tools and speed traps. Able to avoid toll road if need.

Inconvénients

When I first got the app is was very easy to pick-up on the use. Some changes are made from time to time and it takes some playing with to understand use.

jason
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Route4Me is Right4Me

Publié le 2023-05-02

Our multistop routes change everyday. R4M has made that easy to administer

Our multistop routes change everyday. R4M has made that easy to administer

Avantages

Routing is good and integration was easy

Inconvénients

Running route replays is a little clunky

Austin
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Route4Me Is A Game Changer

Publié le 2023-05-06

It has been a great experience and it has really allowed our business to grow.

It has been a great experience and it has really allowed our business to grow.

Avantages

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

Inconvénients

I think the feature development could be quicker.

Toby
Toby
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Saves you time and money

Publié le 2018-03-09

Avantages

Easy to use, I use the microphone on my smartphone to input the addresses which makes it easier. The app puts all my stops in order, Once you get used to it, it's second Nature.

Inconvénients

You must hit the microphone button for each entry I wish they'd streamline that aspect. If they can figure a way to Get it to automatically move on to the next entry without hitting several buttons it would be far more Valuable to me!

Stan
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Route4Me - a valuable tool to help us accomplish our mission

Publié le 2019-08-14

Our organization is an all-volunteer non-profit that delivers healthy food to our city's children...

Our organization is an all-volunteer non-profit that delivers healthy food to our city's children every week throughout the Summer school vacation when the meals normally available from the school system to low-income families is no longer available.

Avantages

Ease of creating new maps from imported addresses.
The flexibility of modifying routes easily by importing new addresses and inserting them into existing routes with drag and drop technology.

Critical to our operation is the ability to export mapping results from Roue4Me to be imported into our database and be integrated with our delivery lists. Route4Me does this easily.

Inconvénients

Our drivers are all volunteers so we do not use all of the powerful Smartphone navigation available from Route4Me so we rely upon printed maps and driving directions. I find the quality of the printed maps lacking due to the density of our 12 routes, making 15 to 25 stops per route over quite compact local routes in the city.

Antonio
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Route4me Review

Publié le 2023-04-03

Avantages

Great features such as Smart Zones and Optimized Routes. Helped me a lot to organize areas and attribute to each driver. Great support team also, have been very privileged to be taken care of by [sensitive content hidden]. Thanks!

Inconvénients

I think the price is a bit high for my liking, specially since you need to buy each feature separate, making the subscription expensive. Perhaps you should offer more package options to the client or a discount program based on the number of functionalities paid for in the subscription.

Nicolas
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I highly recommend route4me

Publié le 2023-05-03

Route4Me has simplified our life for the organization and creation of the annual routes, the...

Route4Me has simplified our life for the organization and creation of the annual routes, the follow-up of our deliveries and our drivers. I have a very good experience with Route4Me.

Avantages

The simplicity of the configuration of the different options and modules.The creation of routes.

Inconvénients

Updating of maps (Switzerland). There are a lot of bad addresses.

jenna
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Often times does not load

Publié le 2020-01-19

Avantages

Then when it comes in wanting to use it or needing to use it it doesn't load. You do everything in your power and ability to make it happen and it's just does not load. Often times this app just does not open up. When I contact customer support they are very very big and not really helpful. I used to love it when I used to be able to communicate with the owner directly of this app of course that was a few years ago before he went big and sold the company but it was a much more intimate experience on your issues were addressed immediately

Inconvénients

When it doesn't load and you don't know what to do.

Sierra
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good for Realtors!

Publié le 2022-12-28

Overall I've had a good experience, and I'm glad to be using this product.

Overall I've had a good experience, and I'm glad to be using this product.

Avantages

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Inconvénients

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

Dani
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Expensive with lots of additional costs

Publié le 2021-02-23

There have been two times I've tried to resolve an error happening in back end when creating routes...

There have been two times I've tried to resolve an error happening in back end when creating routes but support team has not been in touch (confirmed by chat that its a R4M error)
Its been good but the plans are inflexible and the issue above has stopped me getting the most I can out of it.

Avantages

The reporting abilities are quite useful and easy to use

Inconvénients

There are errors and the training is not that easy to use - the additional costs also amount very quickly especially for a small operation

Greg
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 7.0 /10

Satisfied User

Publié le 2019-08-28

Overall I am very satisfied with this product and would recommend it to my co-workers.

Overall I am very satisfied with this product and would recommend it to my co-workers.

Avantages

The speed in which the stops are organized ease of use of the product. Also the ability of this product to add or adjust stops to the original route without having to initiate a whole new route.

Inconvénients

The accuracy of the product when organizing the stops into a route is questionable. Stops on the same street have not routed accurately. They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop. Also when the user has made a mistake and turned the wrong way,it would be easier to advise the user to make a U-turn rather then to advise them to proceed around the block etc.

Frank
Note globale
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great app BUT

Publié le 2018-10-24

I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the...

I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the route app

Avantages

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

Inconvénients

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Costumer Service

Publié le 2021-04-07

Avantages

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

Inconvénients

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

John
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

easy fro routing

Publié le 2018-07-31

know where to send my drivers

know where to send my drivers

Avantages

ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

Inconvénients

no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Larry
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Latest version is far less useful than previous version

Publié le 2018-04-19

Avantages

Best tool I've found, so far or planning, organizing and managing hotshot pickups and deliveries. Allows user to see how additional stops can be inserted into route plan

Inconvénients

Latest version has way too many pop up screens that are distracting, annoying and time wasting. Scrolling when necessary to manually add and resequence is stops is too ackward

Richard
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Route Maximization

Publié le 2021-07-31

The app gives me the ability to reduce my drive time to each client. It allows me to spend more...

The app gives me the ability to reduce my drive time to each client. It allows me to spend more time with each client by giving me the fastest time between locations.

Avantages

Saves me time on getting each client by maximizing time between locations.

Inconvénients

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