SimplifyEm

4,1 (127)
Gestion des biens immobiliers pour les gestionnaires et les propriétaires

Note globale

4,1 /5
(127)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,0/5
Simplicité d’utilisation
4,0/5
Support client
4,3/5

79%
des utilisateurs recommandent cette application
Classer par

127 avis

Wendy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Huge Time Saver!

Publié le 2017-10-24

This is the perfect app for someone who needs a place to track tenant information and leases while...

This is the perfect app for someone who needs a place to track tenant information and leases while keeping a history of past tenants and what work orders and requests have been submitting while consolidating expenses. The tracking of all tenant communication in one place makes so easy to lookup information and avoid any miscommunication and legal issues.

Avantages

As a property owner, SimplifyEm has decreased my workload and saved time. I can easily see work orders and expenses at a glance while collecting payments and see all tenant communication in one place. I like how I can set up rent reminders to invoice my tenant every month automatically. This has helped get rent on time every month. SimplifyEm has freed up my time and streamlined my property management tasks into a manageable process so that I spend less time on managing property.

Rich
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Really, simply fantastic

Publié le 2017-09-13

Need to write a check to a vendor? Click. Need to enter a check from a tenant Click. Need to...

Need to write a check to a vendor? Click. Need to enter a check from a tenant Click. Need to generate a report combining rent, repairs and other factors so you can know where your profit and loss is? Click. Really it’s a fantastic software works for landlords like me.

Avantages

SimplifyEm is really, simply fantastic—for landlords like me, mostly because SimplifyEm makes the mundane automatic, and the difficult simple. There are many factors, every day, that I have to deal with, and SimplifyEm combines the all. Everything is connected. The system alerts you to a whole host of things, so you can see at a glance what tenants have paid, which are currently late for rent, which repair tasks are open, and various other factors.

Inconvénients

The software enables export to QuickBooks and transactions to a spreadsheet. In future, I hope it enables export of all reports to spreadsheets

Nathan
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Good Support. Bad Product

Publié le 2020-08-27

We had a lot of trouble setting up the system and needed to contact support regularly. They were...

We had a lot of trouble setting up the system and needed to contact support regularly. They were helpful, but it was still extra work to have to do that. I explained the difficulty I had with the rental process and told them that I didn't want to use SimplyfyEm anymore and wanted a refund. I was told that since I was past the 30 day refund period, they wouldn't give me my money back. I explained that the issue with the application didn't happen until a unit was vacant, which was past the 30 days. After my initial conversation with support, they never returned my messages or calls. I emailed the [SENSITIVE CONTENT HIDDEN] and again, giving them a chance to respond and make things right, but heard no response.

I am overall disappointed with the product. I switched to Buildium and have been very happy with their product and system.

Avantages

I appreciated the support team. They were usually very responsive.

Inconvénients

I tried to send the application to potential tenants when I had a vacancy. Of the 41 applications I sent out, I only received 2 back. I had to go back through all who had contacted me and ask support to send them a special link. After trying to figure this out for a week, I used my old application and sent it out to around 18 people. Withing 12 hours I had 6 responses and within 48 hours, I had 12 responses. Less than a week later I had the apartment rented out. I was concerned at this point with the rest of the system if it didn't produce results for the basic function of sending and receiving an application. The product simply didn't work.

Alternatives envisagées 

Buildium

Pourquoi passer à SimplifyEm

I choose SimplifyEm because of the cost and the promise of support for their product.
Patti
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

SimplifyEm Review

Publié le 2019-11-21

I really liked this software and it was a close second to Rentec Direct. I chose Rentec Direct...

I really liked this software and it was a close second to Rentec Direct. I chose Rentec Direct because of the maintenance capability, rent paying and marketing aspects that was a good fit for our portfolio. Also, Rentec Direct was a little cheaper in price but after the demo, I would have been happy with Simplify Em too!

Avantages

I was demo-ing property management software everyday for 2 weeks. It came down to Simplify Em and Rentec Direct. I loved them both and fit our needs as a small start up company.

Inconvénients

Not all the features are user friendly but the customer service dept quickly and efficiently handled all issues!

Réponse de SimplifyEm.com

Hi Patti, thank you for taking the time to leave us a review. We are the most affordable, full featured property management software starting at $10/month for managing 10 units and are known to be easiest to use. We have maintenance and work order tracking, online payments, and rental advertising as well. We are pleased to hear that you are happy with the customer service you received. We've noted your feedback and forwarded it. Best, SimplifyEm Team

Amy
Note globale
  • Secteur d'activité : Immobilier commercial
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Advice, great software

Publié le 2016-09-07

Avantages

It is very easy to use. It has a clear presentation. Seeing lots of units at a glance is easy.

Inconvénients

When putting in the details of the payment in the notes section, something happens with the formatting. like instead of symbols (Which I use when putting in dates) it changes them to "n" and other weird things. I have had to modify the way I input information. Also, when people are behind, if you input the actual date that they pay, it goes to the month that payment was received (ie: if someone pays me August 8th for July rent, if I use date of payment, it will only apply to August. So I have to use the notes section to say when the payment inputted)

Joanne
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

my experience

Publié le 2021-06-09

good

good

Avantages

The dino was a great addition to the program

Inconvénients

The insurance button comes up too much Every time you turn around it reminds you about insurance

Susan
Note globale
  • Secteur d'activité : Immobilier
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

I have used Simplifyem for five years as a property manager.

Publié le 2015-07-21

Avantages

It is easy to keep records and send out owner reports for our properties.

Inconvénients

There is not a way to email the 1099 reports in February even though the email addresses are in the program by house. Most of our owners move through the year since they are military and many 1099's are returned in the mail.

Ashleigh
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Pretty good.

Publié le 2018-05-03

Avantages

The software is pretty easy to use after playing with it a couple of times. Everything looks organized.

Inconvénients

When first setting up tenants, there is an area to enter the flat late fee and daily fees after but I'm not sure if they actually work because the rep that walked me through how to use it he manually put in the late fees. I wouldn't like having to do that with each tenant. Hopefully its just a misunderstanding on my part. I will find out soon.

Alejandra
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

A little more than Okay!

Publié le 2018-05-15

Avantages

This software becomes easier to use as you gain familiarity with it so it is important for you to actually get hands on with the software. It does help keep everything organized and their customer service is great, they'll walk through whatever problem you are having.

Inconvénients

SimplifyEm would benefit from better training, I'd rather have information available or a video that I can watch instead of having to call. Improve that and it'll be even better.

Karen
Note globale
  • Secteur d'activité : Immobilier
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy, simple to use system

Publié le 2016-04-20

Avantages

Easy to use and generate variety of report options make it easy to clients and tenants informed. The monthly cash flow report is helpful.

Inconvénients

Would like a smartphone app for quick entry to handle maintenance request.

Aimée
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Save Your Money

Publié le 2022-02-28

Awful, I tried to use this software for two months, it is horrid. I asked for a refund, they...

Awful, I tried to use this software for two months, it is horrid. I asked for a refund, they refused. I even asked for a pro-rated refund (paying for the months I used it only) and they still refused, fought the credit card company I utilised as well. Just go for the better competitor platforms, this one is only going to waste your time and money. Buildium is WAY better.

Avantages

Price, it is cheap for a reason folks. Truly there is no other reason I chose this software company for my business needs.

Inconvénients

The company is dishonest, telling clients they have features they do not (as of 2021-2022) and you literally have to manually enter in EVERYTHING yourself.

Réponse de SimplifyEm.com

Hi Aimee,
Thank you for leaving us a review. We are a residential property management software and it looks like the majority of your portfolio was for storage and commercial properties. We do have customers who use us for storage and commercial properties, but only when it's a small part of their portfolio. We are partnered with a tenant screening company that provides tenant screening reports including credit check, criminal history, SSN validation and eviction search. We are sorry that you could not meet the requirements for doing tenant screening under FCRA (Federal Credit Reporting Act) and there is no exception to the law's requirements. If you are just starting out, an alternative screening service is offered where the tenant downloads the credit report and shares it with you. We provide a two week trial and a 30 day money back guarantee and free training and support. We wish you all the best and hope you can find software that better fits your needs. Best, SimplifyEm Team

Mechele
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Horrible software

Publié le 2021-08-19

Pure crap and zero support for 24 hours at a time.

Pure crap and zero support for 24 hours at a time.

Avantages

Nothing, this software is horrible. Do not buy!

Inconvénients

This software provides a free money back guarantee. But they do not refund your money after you process your first rent roll and find out that systems doesn’t process rent and owner draws easily. Tenants hate their portal and owners hate their portals the 4 day delay with the bank and owners getting their money is horrible. I would not recommend this system to even my competition, it’s just that bad.

Réponse de SimplifyEm.com

Hi Mechele, thank you for taking the time to leave us a review. It looks like your colleague demoed the software before purchasing and sat through training and is happy and satisfied with the software. We offer a 30 day money back guarantee for annual subscriptions. Online payments are one of our most popular features and makes it easy for tenants, owners and vendors. There is a processing period of 2 business days and does not include bank holidays. We have over 150,000 satisfied customers and offer free training, free live phone support Mon-Fri 9am-5pm PST and 24/7 email support. Best, SimplifyEm Team

David
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

over 12 months and still no refund

Publié le 2020-10-28

I had been searching for a property management software capable of tracking CAM to replace my...

I had been searching for a property management software capable of tracking CAM to replace my spreadsheets. My search lead to simplifyem and my inquiry was answered by [SENSITIVE CONTENT HIDDEN] the day before I was leaving for China in Oct 2019. After a quick talk he informed me of a sale that expired at the end of the week, Under $800 for 3 years subscription with a 30 days money back guarantee. I explained I was leaving the next day for Asia and would be gone for over a month and I was not taking a laptop. There was no way I could test the product until after I returned some 40 days later. He put me on hold and when he returned he informed me that I had manager approval for a 90 day return.

When I returned I tested the product and very quickly realized that it was not a good fit because simplify is for residential or at least does not have the capability to track and allocate Common Area maintenance. Well, to be fair, there was some sort of work around that appeared to be about as in affective as quickbooks might be, but it would only be able to work around some of the CAM, not all. Essentially could not do it.

I emailed and called to cancel my purchase within the timeframe I was quoted. That was over a year ago and I have not received my money back yet. I have called support no less than 20 times and emailed about the same. I have not received anything back from them. Not an email, not a returned phone call, nothing.

Don't buy this product, they cheat customers!

Avantages

I never got far enough to find any pros.

Inconvénients

Doesn't work for commercial application.

Laura
Note globale
  • Secteur d'activité : Immobilier
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I love this software. It keeps me organized and is so user friendly!

Publié le 2015-04-24

Avantages

SimplifyEm knows just what I need to organize my rental business . I don't use all it's features, but it is nice to have everything at your finger tips. I get what I need and much more from SimplifyEm.

Inconvénients

There is "nothing" I don't like! The technical support team is fantastic to work with. I don't need support often but if I do need help, they are quick to answer the phone or quick to call me back! The support staff are very professional and polite. The program is very easy to use.

Olga
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Review

Publié le 2021-05-28

It is not an easy going software. I can't get customer support when I need it!!!

It is not an easy going software. I can't get customer support when I need it!!!

Avantages

No comment on this. I am just trying to set up the accounts and get support but no one call me back

Inconvénients

Not user friendly. No customer support when I need it!!!

Alternatives envisagées 

Buildium

Pourquoi passer à SimplifyEm

Less expensive

Réponse de SimplifyEm.com

Hi Olga,
Thank you for taking the time to leave a review. Our customer support team is known to be easy to reach. We are happy to see that a customer support member called you back the same day and resolved the issue you were having. Thank you for letting us know about your experience, we value your feedback. Best, The SimplifyEm Team

Stephen
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product!

Publié le 2018-07-30

Avantages

I highly recommend helps us keep try of all rents and Tenants and even lets up set up online billing!

Inconvénients

I do wish it integrated with our accounting software but I am happy with what it does do and will continue using it.

Frances
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Property management made easy

Publié le 2018-06-22

Software advice guided me to three good companies. For the size of our business
SimplifyEm seemed...

Software advice guided me to three good companies. For the size of our business
SimplifyEm seemed the best fit. And their emails were very helpful and non-
aggressive.

Avantages

It is user-friendly and the cost seems reasonable. Tutorials are available as needed and
customer support is always available. Information is easy to enter and to edit, if necessary.

Inconvénients

I may be wrong but it doesn't download into Quicken. We are just getting started with this
software so there aren't any defects, if any, that can be mentioned here.

Kim
Note globale
  • Secteur d'activité : Immobilier
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Software advice lead us to purchase SimplifyEm for our business

Publié le 2016-09-08

Avantages

We have not started using SimplifyEm yet. Will start setting it up in November 2016 to launch January 2017. We have signed up for a 3 year commitment. My overview is on the software advice we got. They recommended three companies that they thought would work for our business. I did not have to go through the hassle of calling and searching a dozen companies. I contacted the three companies that they recommended. Took a look at what they had to offer and the price it was going to cost per year. I decided that SimplifyEm would work the best for our business. They made searching for a software company much less taxing.

Inconvénients

There is nothing that I do not like. They were very prompt in helping me select a software. They called back to see if I had any questions or if I needed more help in selecting a different software.

Susan
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Excellent Property Management System

Publié le 2017-08-17

This is a very good software program and I looked at several options. I'm pleased with my choice. ...

This is a very good software program and I looked at several options. I'm pleased with my choice. I've called the Customer Service so much, they know me by name!! Always very helpful.

Avantages

Detailed Reports for Owners, Supports Online Banking Services for Owners and Tenants, Excellent Customer Support

Inconvénients

I had difficulty learning the flow process and getting properties loaded in the beginning, but Simplifyem had a training call with me and that helped considerably.

Debra
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SimplifyEm is valuable service for a low cost.

Publié le 2022-10-27

SimplifyEm has made it so that I get paid on time every time by my tenants.

SimplifyEm has made it so that I get paid on time every time by my tenants.

Avantages

I love processing tenants through the set up and rent collection. It is easy, secure and quick.

Inconvénients

There are lots of places on the website to get to for managing real estate property, so on a rare occasion I forget where to go if I don't use the feature too often, but SimplifyEm support has helped immensely.

Zoraya
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Pricing for small property management!

Publié le 2017-06-13

It's a great system for small companies or owners. Pricing is not bad for a few dollars you can get...

It's a great system for small companies or owners. Pricing is not bad for a few dollars you can get all that you need to keep track of everything.

Avantages

Pricing and customer service. They even schedule a training for you where they teach you step by step.

Inconvénients

Might be a bit tricky to set up with a few too many steps. You have to go to several places to complete the info for 1 rental.

Digi
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

SimplifyEm Review

Publié le 2021-04-20

Frustrating

Frustrating

Avantages

I like that it has the option for Schedule E, and I haven't had a long enough time to analyze it but I like that it has the feature and option to do so.

Inconvénients

It's cumbersome to me, as well as time consuming. I don't like that there are different "windows" to add details. For example, putting in expenses, it isn't in alphabetical order and its based on how you put it into the software.

Annie
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

APTLY NAMED- I LOVE THIS SOFTWARE

Publié le 2017-02-09

Simplifyem is aptly named as it is easy to use and does all you need for managing property. I...

Simplifyem is aptly named as it is easy to use and does all you need for managing property. I tried several other software systems before settling on this one. It is fast, simple and logical. And the support is incredible. If you are looking for a software program for managing properties, this one is the best and very fairly priced.

Avantages

Ease of use; terrific support.

Sherry
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Happy wih the simplicity of the product use.

Publié le 2016-10-06

I felt it was pretty to use with quit a bit of options for the one performing the use on the...

I felt it was pretty to use with quit a bit of options for the one performing the use on the software.

Avantages

A great deal for your money

Inconvénients

I feel that the cost starts out really good however, they offer some other products for the higher tiers that are not available in the lower ones.

Anthony
Note globale
  • Secteur d'activité : Immobilier
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Managing rental income and expenses couldn't be easier

Publié le 2014-08-04

Avantages

Easy to use worksheets make tracking income and expenses easy. The cash flow and tax reports are awesome! The ability to set up recurring expense items and income items is great. I also love being able to enter detail for each expense so that I know exactly what it was for. The icing on the cake is the online rent payment. That has automated my entire process!

Inconvénients

Nothing. I am completely happy with the software. The system is great!