ClockShark

4,7 (1 848)
Gestion du temps GPS pour les secteurs du bâtiment et de la maintenance sur site

Note globale

4,7 /5
(1 848)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,6/5
Simplicité d’utilisation
4,7/5
Support client
4,9/5

98%
des utilisateurs recommandent cette application
Classer par

1848 avis

Leah
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very good experience . Customer support is there if needed each time I log in.

Publié le 2017-11-20

Easier to run payroll each week; ability to track employees each day and know exactly where they are in relation to where they are supposed to be.

Avantages

Easy to use; links efficiently to QuickBooks; easy and fast t for employees to learn; setup was fast and completed virtually without any tutorials, just a few questions with chat. Owner of company started initial setup from home and I completed the next day.

Inconvénients

Job times for pay period do not consolidate on paycheck detail making the check stubs too long; needs to have the ability to make notes during the log in period instead of when logging out or at the beginning - sometimes forget what is needed to be said; when employee does not have a log in for a day, needs to be a reminder the next day to explain why absent the previous day.

Réponse de ClockShark Traduire en Français

Hey, Leah!

Thanks for sharing about how your ClockShark experience is going. We're really happy to hear that your set-up was exceedingly easy, and you were able to get swift help from the Customer Success team via the website Chat feature. :)

As the Office Manager, having a time tracking software that integrates with QuickBooks is very convenient. We also really appreciate your suggestions. Your employees can type in their Notes field after clocking in too: they'll just want to make sure to click "Save" after they do that so that they are recorded.

Regarding the reminder for explaining why a day was missed, I think that's a fabulous idea. We'll add that to our feature voting page so other users can chime in on it too. Did you have any other suggestions? Feel free to email them to me at [email protected] if you do. :)

Thanks for being a part of the ClockShark team, Leah. If you ever need anything, please let us know!

Faizan
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Clock Shark: A Comprehensive Review of Pros and Cons

Publié le 2023-02-11

Based on its features and capabilities, Clock Shark appears to be a comprehensive time tracking and scheduling tool designed specifically for construction and field service companies. With its user-friendly interface, mobile app, and integration with popular accounting software, Clock Shark makes it easy to track employee time on the job site and manage schedules and tasks. However, the app's reporting options may be limited, and it does not have built-in project management features. Additionally, its industry-specific focus may make it a better fit for some companies than others.

Avantages

1. User-friendly interface: Clock Shark has a clean and intuitive interface that makes it easy for users to navigate and find what they need.2. Mobile app: The mobile app allows employees to clock in and out and view job information on-the-go, making it a great option for field workers.3. Integration with accounting software: Clock Shark integrates with popular accounting software like QuickBooks, making it easy to transfer data and keep everything organised in one place.4. Scheduling: Clock Shark has flexible scheduling options that allow users to create schedules, view and manage employee availability, and assign tasks to team members.5. Job site tracking: Clock Shark is designed for construction and field service companies, and allows users to easily track employee time on the job site, making it a great option for these industries.

Inconvénients

Limited reporting options: The app's reporting options may be limited compared to other time tracking tools, which can be a drawback for those who need more in-depth reporting.No built-in project management: Clock Shark does not have built-in project management features, so users may need to use additional tools to manage projects and delegate tasks.Limited integrations: While Clock Shark integrates well with popular accounting software, it may have limited integrations with other tools, which can make it difficult for users who rely on multiple software solutions.Industry-specific: Clock Shark is designed primarily for construction and field service companies, and may not be the best option for other industries.

Réponse de ClockShark Traduire en Français

Hi, Faizan! Thank you so much for your detailed review. Feedback like yours helps us get better every day. Can you provide more specifics on the reporting options and integrations that you think would be most helpful in order to serve your industry?

Paul
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 6.0 /10

Time Management Ease if you can keep up with its updates!

Publié le 2023-02-12

Avantages

ClockShark is a decent time tracking and scheduling tool that makes it easy for businesses to manage their workforce. I like the pricing structures that it offers.

Inconvénients

I find that it is less intuitive than some other similar platforms I've used, and has had feature changes that are difficult to keep track of at times.

Réponse de ClockShark Traduire en Français

Hi, Paul! We appreciate that you took the time to leave us a review. We are happy that you've had success using ClockShark so far. As for the product being less intuitive than what you are used to, we do strive to make our product as user-friendly as possible and offer several helpful videos and articles to explain proper use further. We also have our What's New page found on the website that provides updates about all of our latest feature releases which can help you stay in the know about what has changed.

Nick
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Residential Home Builder / Remodeler

Publié le 2022-12-14

Very satisfied with Clock Shark

Avantages

We choose Clock Shark because of the GPS tracking; employees don't get paid if not on the clock and if they are on the clock we can tell exactly where they are and where they went.

Inconvénients

It's a bit glitchy on cheap phones. Often signs your employees out if they leave the geo-fence without switching to a task that allows them to leave the project.

Deborah
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 9.0 /10

Clockshark used for Carpentry staff

Publié le 2023-02-14

Our field employees are able to clock in and out of jobs more accurately using this software and it only takes a minute or two to update when they change jobs during the day.

Avantages

The software is very easy to navigate from an administrative aspect. It is also very easy to use for the employees in the field and the mobile app is also very user friendly. The GPS tracking feature is useful to track movements for the day if there is a question on a specific time entry

Inconvénients

There really isn't anything I dislike . . . I don't use all the features of the software, only because it serves our need.

Réponse de ClockShark Traduire en Français

Hi, Deborah! We appreciate your review. Please let us know if there is anything you feel we could improve on!

Desiree
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great time clock

Publié le 2023-02-21

Overall, I like this app. $30 a month is a little pricey for time clock but it is something that you have to have as a business owner. I have to be able to track when my employees are locking in and I like that there is GPS so I can make sure they are actually at work when they clock in. I can see everybody's hours, easily manage everyone weekly payout. It's something that makes my life as a business owner much easier. I am all for convenience, even if I have to pay extra for it.

Avantages

I love that this app has GPS tracking. So not only can my employees clock in, but I can make sure that they are clocking in where they are supposed to be and if they are truly at work when they are supposed to be. It's very easy for my employees to use.

Inconvénients

It's $30 a month. That's not crazy expensive, but there are free apps out there. It's up to you to decide if you want to pay that price. I personally prefer this over the free apps because of the GPS tracking. There's a lot more features that come with that $30 charge. That makes it worth it to me

Niyazuddin
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Top quality product for Time tracking and Scheduling

Publié le 2023-02-25

Anyone who is running his small scale business and want to track his employees and reduce the loss , can use this software . It definately help in his business .

Avantages

It is a very good software to use for time tracking of my employees . it is very easy and user friendly to use . Its very helpful in tracking my employees and marking there attendence with this . It saves my money and time .

Inconvénients

Not such issues with the software , it help me a lot in my business .

Mark
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Out of this world Support!!

Publié le 2023-01-20

I contacted the chat support function and they delivered out of this world support, like no other I've ever received from other companies. They made me 2 personalized videos to show me how to accomplish what I needed as well as a training video for my employee. I was literally shocked that they did this, it was absolutely amazing! It made everything SOOOOO easy!

Avantages

We use the time tracking so we can bill our clients and report to the payroll company. Works great!

Inconvénients

I do not have any complaints or dislikes so far!

Alberto
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Clockshark is the best for tracking your employees

Publié le 2023-02-19

I am in high comfort with this tool due to I am sure my money is very well invested. Going through clockshark I know that my workers are in their jobs in the place I require them, given that routinely their task demand them to move a lot in the city. I am paying for a job that is being done.

Avantages

1. I can geolocalize my employees on time, when I require to.2. I have a data sheet of time in and time out of the employee for the journey3. When I require I organize a meeting so i am sure that they are available because I tracked them with GPS

Inconvénients

1. Depending on the weather the GPS last a while in responding to geolocalize an employee2. The employees initially claim discomfort because they say it is too much control for them, despite they try in getting use to.

Michelle
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Clockshark is amazing!!

Publié le 2023-03-07

Avantages

Time, job and employee is very simple to use. Adding and deleting same is also very easy.

Inconvénients

I wish you could move employees around to group in the basic subscription

Jessica
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Awesome Product for the Construction Industry

Publié le 2020-04-14

Overall I fee this product is wonderful! It has almost everything that we need for what we do in the Excavation, Demolition & Underground Utilities portion of the Construction industry that we are in. I looked and A LOT of different time keeping products and even used the free trials on a few... I am so happy that I ended up choosing this product in the end!

Avantages

I like that this product was easy to set-up and my employees (who have had trouble with other timecard apps in the past) find it very easy to use and understand. I really like all of the customizations that I can do and the reports really help me see where my employee's time is being spent in greater detail. I love all of the different reports that can be accessed. This product definitely has great value for the money! It is exactly what we needed for our construction crews!!

Inconvénients

Trying to figure out which report does what can be a little confusing. I think the better report descriptions and maybe a quick example to look at before choosing/downloading would be beneficial. While there is gps or geolocating, I would find it very useful to have the employees be able to clock in under one job, but have it notify me if they employee clocked in outside of that location for specific job tasks. For example, if I have an employee clocked in under job "A" as "driving" out the job, I know they are outside of the boundaries, however, when the switch tasks to "Laborer" I want to know if they are within a specific radius/boundary for that same job "A". Especially since my employees get paid significantly different between the two tasks... I would like to automatically be notified if they are where they say they are supposed to be for that task.

Réponse de ClockShark Traduire en Français

Hello Jessica,

Thank you for the 5-star review! We are happy to hear that you LOVE that you can customize your reports and how easy it is to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Keri
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

What a Difference!

Publié le 2020-04-13

We're getting a much better overall picture of the time used. I began seeing a general pattern in travel times to and from the jobs. Time going to a job was consistently longer than coming home. Turns out they were stopping to pick up parts along the way. While one guy went into the supply house, three more were sitting in the truck. Processes were put in place to eliminate the need for the stop.

Avantages

Simple setup, easy to use by crew and for me the best part is that it actually calculates the overtime.

Inconvénients

As a construction company, we often use multiple rates for the same guy. First of all, they all make different rates depending on their skills and time with the company. Second, they make less to ride in the truck than they do when they're onsite. It would be awesome if this could somehow be factored in.

Réponse de ClockShark Traduire en Français

Hello Keri,

Thank you for the 5-star review! So glad to hear that ClockShark is easy for you and your team to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Tristan
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best In Class

Publié le 2021-11-16

I've been extremely satisfied and impressed with ClockShark, from everything to its functionality, to it's customer service. I'd highly recommend it to any company with employees.

Avantages

ClockShark makes scheduling and time tracking easy and enjoyable with their great functionality and incredible customer service.

Inconvénients

A very minor complaint is that the software typically takes a bit longer to perform routine tasks such as scheduling and timecard approvals when compared to some of its competitors that I've used in the past.

Alternatives envisagées 

Timesheets.com et Homebase

Pourquoi choisir ClockShark 

After Intuit bought T-Sheets, there was a steep drop-off in customer service, and some technical issues started to arise that were concerning.

Logiciel antérieur 

QuickBooks Time

Pourquoi passer à ClockShark

ClockShark was superior in almost every aspect, and their customer service was extremely impressive.
David
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

easy peasy

Publié le 2021-10-28

Avantages

clockshark is by far the easies to set up and use. my employees had no trouble transfering from another software that we were using to clocksharks, it was MUCH easier and user friendly. I love the software and it really has made life easier keeping track of my 30+ employees. I give it a 10 out of 10

Inconvénients

off hand i cant think of any..... i would have to ask my accountant, i do know there is a couple of minor things that i would like to see but my memory fails me right now

Christine
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

You need This

Publié le 2022-03-16

From the moment we started the free trial the customer service was top notch. They reached out right away and assisted with the many questions I had and was able to streamline our entire company to functional on their site. It has so many features which we have not fully used as we are not quite there on our side but are looking forward to integrating those into our company. This software has been able to release a lot of time we were spending on payroll/time clock and job costing. the reports are so detailed that the owner just loves seeing everything on one spot with just a simple click. Imputing the information weather, it is an employee/task or job is simple and again if you are unsure of something or are looking for it to run a certian way customer service is on top of it and make it easy for you to understand.

Avantages

The software is super easy to use and understand, it is very self-explanatory.

Inconvénients

Nothing so far to report! It is amazing for entire team

Alternatives envisagées 

QuickBooks Time

Pourquoi choisir ClockShark 

This badge system had the field guys coming to the shop every day to punch in and out which in the long run was costing the company more money for their time to drive back. The system we were using was not always running smooth and had to fix or ask what their time was on a daily. It also did not allow us to see the job costing side of things.

Pourquoi passer à ClockShark

This was the easiest to use and was highly rated from other clients/customers we work with.
Tommie
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Clock Shark - Great Functionality and Awesome Customer Support

Publié le 2022-05-23

It has been GREAT. A sales rep communicated with me even though I was doing my research over the Christmas holidays. They have been a great support from the day we signed on.

Avantages

Clock Shark's best feature is the staff. They have fast response times. They're people are always courteous, helpful, supportive, and pro-active. During the 5 months we have been using the program, someone from their staff will reach out through IM or email just to check in. I also love the "chat" feature to get quick responses without having to be on hold waiting to speak to someone.
They have also asked for feedback on the product specifically around features we would like to see added. Unfortunately, I haven't had the time to give that feedback.

Inconvénients

Reports - I would like to have to option to customize fields in certain reports such as time tracking.
Geolocation - Although I don't see it as often, I still see on occasion where a staff member's location wasn't logged. If it is because they turned off their location, I want to either be notified or have them logged out. It doesn't always happen.
Timesheet entries (real time) - I would like to be able to enter a time sheet and check it as still working so the employee can then go in and clock out for lunch and end of day. It would help eliminate a follow up to get the time activity for the whole day.

Megan
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CLOCK SHARK was the answer to my time-keeping and scheduling needs

Publié le 2022-07-06

My overall experience w/ Clock Shark has been excellent. I tried several different time-keeping systems before I was told about Clock Shark. Each product I tried didn't quite fit my needs. There was always something missing or wasn't working for what I needed. Clock Shark does it all from being able to keep time, create as many job cards as you want, customize your own JobFlow and tasks, post comments and pictures and attachments on individual job cards w/ no limits! I've been using Clock Shark for about 2 months now, and I have probably close to 300 job cards created, and double that of pictures! This saves memory on my laptop from holding so many saved pictures. I just keep them on Clock Shark now. I know if I ever need to pull up a picture or pull up an old job, all the info and pics I need are there in Clock Shark in my job cards list! Clock Shark also has the fastest response time to questions by their customer support team. They really want to help you learn how to use Clock Shark and they have sent me custom help videos on how to do something if I ask. Their response time is un-matched.

Avantages

Clock Shark does everything you need to schedule and manage multiple projects. I run a graphic installation business, and we can be at as many as 50 different locations in one week, or just a few locations the next. Doesn't matter, Clock Shark keeps every job organized. The JobFlow system helps keep jobs organized by which stage they are in, and you can filter through the jobs based on stages, customized to your liking and what makes sense for your business!

Inconvénients

Speaking of being able to filter through jobs based on stages, I'd say my least favorite thing is that when you do filter the jobs based on stage or whatever filter you want to use, the filter does not hold as you toggle between jobs. What I mean is, every time you filter your job cards, and you select a job, when you go "Back" into your full job card list, the filter completely resets and you have to reset your filters all over again. I think this is something important that should be addressed to save time and frustration from having to filter and re-filter the list over and over. The filters should hold no matter where in Clock Shark you navigate to. If I go to the schedule and back to jobs, the filters you set before should still remain and not refresh until you're ready to change them, just like in an excel spreadsheet.

Angela
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ClockShark = Time Saved

Publié le 2021-05-12

Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of productivity on the job. Employees can see their own information, such as PTO used, how many hours they still have available, how much time they've clocked for the week, etc. It gives them the power to look at their personal data to answer any questions they may have about time worked or taken. Managers can approve time sheets and PTO requests much more quickly and efficiently, allowing them to move on to other tasks.

Aside from all the wonderful time-saving features of ClockShark...my favorite part is the incredible customer service. Every question is answered quickly, pleasantly, professionally, and correctly. Other businesses would do well to model their customer service after ClockShark's!

Avantages

We use the time sheets, time off, and gps tracking features the most. Since implementing ClockShark, the tedious gathering, examining, and approving of time sheets has gone the way of the dinosaur. Clock in and Clock out mistakes can be corrected easily, and all employees can use the mobile app or computer to access the software. PTO requests have also been simplified and are easy to track since using ClockShark. This software has truly shaved days off of the administrative time and effort normally used when handling time sheets and PTO requests for payroll. The gps tracking feature is great when you have an employee out in the field who has mechanical issues...he/she can be easily tracked to quickly receive any help needed.

Inconvénients

We have a few employees not comfortable with technology and it has taken some time to get them comfortable in using the software. There have also been times when an employee clocks in or out on their mobile app and it doesn't sync with the program. Most of the time this happens in locations with poor cell or internet service. It is easily fixed when this occurs.

Leslie
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Straightforward time clock software with easy-to-use app

Publié le 2018-04-16

Saves us money and streamlined our timesheet process, plus integrates with our accounting/payroll software for more specificity in job costing.

Avantages

It integrates with Quickbooks! It saves us a lot of staff hours to not have to manually enter time on each employee each week. This is especially true since we have to tie nearly all staff hours directly to the customer and job they were working on, which often is multiple jobs per employee per day. The app is easy to use, so our crew leaders are able to make sure their crew clocks in and out on the job, even when they're on the go and running from one job to another.

Inconvénients

It took a little while to get everything set up just right so that ClockShark would work with all of our other systems and processes, but customer service was helpful and responsive through the process. Once we got it set up right, it's been smooth sailing. Definitely saves us money overall and helps us keep job costing reports accurate since all staff hours can be tied directly to the job they were working on.

Réponse de ClockShark Traduire en Français

Hey, Leslie! Thanks so much for sharing your experience with ClockShark here on Capterra! Glad to hear everything is going so well, and that you're saving time and money using automated time tracking w/ QuickBooks!

We'll be sure to pass along your compliments to our Customer Success team. They'll appreciate your shout out, and of course, they're always happy to help if you need them. :)

Glad to have you as part of the ClockShark team, Leslie! Have a wonderful rest of your day!

-Morgan @ ClockShark-

Tom
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

We love ClockShark

Publié le 2020-12-14

We have been using it for years because it works, the workers get reminders to clock in and ou, edits are easy, can see what's going on out there in a glance.

Avantages

we use different tasks for each job, i like this feature, we are a prevailing wage contractor and need to track hours from county to county so we use many tasks. Also like the budgeted hours, as we get notified when close t our budget on a particular job. The geo fence is great also.

Inconvénients

When choosing tasks for different jobs, they should be listed in alphabetical order and after choosing one, on the next it should go to the list were you left off. not always the top of the list. we have many tasks and its a lot of scrolling. Notification choses can be more detailed. We have guys that pick up materials or leave from the shop on certain jobs it it makes for to many out of bounds notification.

Réponse de ClockShark Traduire en Français

Hi Tom!

Thank you for taking the time to leave an awesome review! This is great feedback!

As far as your tasks--they should be in alphabetical order! Sometimes if there is a space in front of the name, it counts as a character and can throw the order off. You can also adjust the mobile settings to list fewer/more recent tasks :) Same with notifications! On the mobile side anyone can set up a customized reminder under "employee reminders"! We can also limit the amount of job/tasks employees can see with access controls ! I would be more than happy to go over some of these options with you or you can reach out to support at 1-800-828-0689 Feel free to chat/call in and we can definitely help!

Cliff
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Time Cards to Digital

Publié le 2020-11-22

The CONS mentioned above are mostly inconveniences, therefore our overall experience has been positive and that I foresee continuing to use the ClockShark system moving forward.

Avantages

Who's working and immediate recognition of hours completed is Great! The ability for me to visit Vendors, Suppliers or Customers and still know what staff has arrived and when they arrived is extremely helpful.

Our weekly time sheet tabulation has been reduced by several hours. We also have some employees that are hired from a Temp Agency and ClockShark has simplified our weekly reporting to them.

Inconvénients

Transitioning from the traditional time card system into ClockShark was a little more challenging that originally anticipated, but after a month of utilization our Staff are adopting and adapting.

It would be nice to have the flexibility to rename some activities, such as "Lunch" versus "Break". Our 30 minute lunch breaks are unpaid, while our 10 minute morning and afternoon breaks are paid. Staff inadvertently selects the wrong one which causes downstream work for Admin personnel.

We've chosen not to utilize the "Mobile" function as all of our hourly employees must report to the plant. It would be nice to deactivate the "Clock In" and "Clock Out" feature, but they do appreciate the ability to see schedules and other features.

I'm still unsure about ClockShark's billing. Our hourly staff turnover is relatively high and getting charged for a month of services for a person who left after three days seems costly. I've yet to contact ClockShark but in the past they have been very good to work with, so I'm hopeful there is a workaround that I'm not aware of as of yet.

Réponse de ClockShark Traduire en Français

Hi Cliff!

Thank you for taking the time to leave a positive review! I'm happy to hear that the Who's working now page is helpful and we're saving you more time to dedicate to your business!

That is great feedback and I would be happy to let our product team know of your suggestions! If you run into any issues please reach out to Support at 1-800-828-0689 (or chat/email in) and we can help smooth over any inconveniences you run into! Thank you again for your review!

Haley
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love it!

Publié le 2018-08-16

I love Clockshark. They are always on top of their customer service and I feel cared for and valued as a customer any time I come to them with any questions or concerns whatsoever. I have never seen this level of customer support from any other company, which only reinforces our decision to go with them in the first place! It was exactly what we needed and were looking for!

Avantages

I love this software because it consolidates the time/payroll keeping process. It simplifies something that can get really overwhelming and helps us to keep a closer eye on what jobs to bill for labor! It's awesome. We love it.

Inconvénients

The only thing about it is the phone app - I would like to see some upgrades to the app! It looks different on the Boss's phone and both of our employees phones too. For younger folks who grew up in the technological world it seems simple, but for someone who did not it can get confusing. I would just like to see the phone app streamlined a little bit!

Réponse de ClockShark Traduire en Français

Hey There, Haley! I'm kind of a numbers nerd, and I counted that you used the word "love" 4x in your review. We LOVE to hear that! So glad to know that ClockShark keeps things from getting overwhelming, and allows you to better track hours and keep billing accurate. We work hard so that you will love ClockShark, and we're mega glad that you do.

Also, thanks for the feedback on the mobile app. Our development team is sprucing up the experience in the app, so you should see some streamlined features soon that make using it even easier. :)

We're really thrilled to have you as part of the ClockShark team, Haley! I'll be sure to pass along your appreciation to the Customer Success team. Never be shy about reaching out to them with questions, or if you just want to talk to the friendliest sharks in the world.

Have a great weekend, Haley!

-Morgan @ ClockShark-

Kayla
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ClockShark in the Workplace

Publié le 2021-02-24

Clock shark is very easy for companies who are more geared towards using electronics. My company uses iPads for everything so clocking in on your phone every day just makes sense.

Avantages

Using ClockShark is incredibly easy. I love that our employees can edit their own time if they have forgotten to clock out. It’s also incredibly helpful that you can leave notes for each clock in. In my industry where I have technicians riding in different vehicles daily, the notes feature really helps me track my guys and know where they are for the day. I would definitely recommend to others.

Inconvénients

I wish selecting a task when you clock in was auto saved.

Réponse de ClockShark Traduire en Français

Hi Kayla! Thank you so much for the five star review! We're happy to hear that you and your employees love ClockShark. Thank you for your feedback! The tasks are not neccesarily autosaved but it should display the most recently used jobs/task at the very top so its fast to select! You can adjust your mobile settings to enable more recently used jobs if you'd like, by going to the left pop out menu > settings > listing sort & recent items > then adjust the recent items amount. If you're envisioning the auto-save to work a little differently we welcome your suggestion and you can reach out to [email protected] to relay your idea directly to an engineer!

Don
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ClockSharp offers outstanding results and benefits for our company

Publié le 2022-11-17

Since we began with ClockShark we have realized improved employee performance and reduced lost employee time. We use the program to monitor time on task to improve billing and invoicing for services

Avantages

ClockShark is very easy to use and makes training new employees simple. We appreciate the fact out employees have multiple options to access the program in office and in the field. We also are highly impressed with the customer services ClockShark offers us. Their staff are highly skilled and provide immediate service when we have needed technical information and assistance with the program.

Inconvénients

Honestly, we have very little to say negatively about ClockShark and their service. We have used other software to manage our employee timesheets and we have been highly satisfied with their program and services over others we used in the past. We doubt we will make any changes in the future.

Makeila
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

More Pros Than Cons

Publié le 2020-06-24

Avantages

There are a lot of pros with using the ClockShark app. Once you get the hang of using it for a couple of days, it is very easy to understand. It is an app that is easy to teach others how to use. It does not have a lot of malfunctions, and the support team is always there when needed. When I review people's times everyday, it is very organized. When I am looking for specific jobs or employees, I can run a report and it will tell me what I need, which is SO AWESOME and SUPER HELPFUL. Highly recommend taking advantage of the reports section.

Inconvénients

There aren't a whole lot of cons for this software. Sometimes when an employee clocks out, there are times when ClockShark doesn't catch it and gives an error after 20ish hours.

Réponse de ClockShark Traduire en Français

Hi Makeila,

Thanks for the review! We are happy to hear that you enjoy everything about ClockShark from the ease of use to our customer service. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.