Glue Up - Avis

A lot of features, great interface, very modern software.

Quoatas for contacts, emails and events require careful management.

Best overall package for non-profit organisation i.e CRM, Event Management, Invoicing, etc.

Occasional slowdown while searching contacts.

GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process.

The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently.

The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.

Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.

- I love this product's interface that's much easy to use by novices
- I like the customization options, especially the drag-n-drop
- The product is quite easy to move around
- I love the versatility of the product
- I love the tracking ability of emails

- Am not able to send email to a member through right-clicking
- Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant
- Limited RTF options when composing

It streamlines event management through creative event pages, and efficient attendee check-in. The customizable database consolidates a CRM platform with an email marketing platform further enhancing convenience for organizers and participants alike.

Beside Glueup’s regular down times at certain hours, its mailers also lack the customization other platforms provide. Its events page also has downsides with its limited features, especially for larger-scale events. There are also several glitches with membership renewal especially if there are open invoices. We’ve encountered invoices that were open for 2023 and saw that it was changed to 2024.

Lot of features like email campaigns, event set up, registrations and payment gateway options.

Wish Glueup is not recognised as a mass email system by the computers. This does not happen with all organisations and depends on internal firewall settings of a company though.

A very practical and useful platform for an organisation like ours (Chamber of Commerce) ; it combines features that usually require different apps and platforms so it is great

I am still working through the distinctions between "member," "membership," and "contacts." Since we had already acquired GlueUp in 2021 and someone else set up the content at that time, I now need to review each entry individually. This process is time-consuming, especially when it comes to removing individuals who should not be on the platform. So, yes, this is a significant downside.

It's easy to use. The features are user-friendly and supports online payments. Glue-Up is a game-changer

Nothing I particularly dislike about this app, but sometimes there some issues arise. otherwise glue app solve its problem quickly.

The user—friendly software is a very convenient tool for maintaining members and contact committees. Also, support has been beneficial throughout.

Email costs are expensive and the organization's logo is tiny.

The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly.

On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame.

Easy customer management.
Having an event management together.

Events and Newsletter created with the template that are not the latest design trend.
Editing your event and Newsletter are limited with built in function.
Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one.
Server are slow and sometime will stuck and would resulted loss of work.

I have been using the EventBank software for almost 1 year above. At first, to be honest, I hesitated to switch to EventBank from the previous software (the feel to stay in the comfort zone even though it wasn't).

Reluctantly, I chose EventBank due to recommendations from my employer and they proved I was wrong. EventBank made my life easier. There few points I would like to state here to justify my statement.

EventBank is user-friendly. Any software be it advanced or more advanced, but if it not user-friendly, it will not be useful for the users. But EventBank's features are simple, not complicated and easy to understand.

EventBank is an online event management software focused on customer reviews on events and membership management with excellent financial details as well. It includes review monitoring, review generation, review marketing, social publishing, social engagement and many more.

Apart from that, EventBank has its own brilliant and respectable technical team. I would like to mention here about representative who has been super supportive throughout the months I have been using this software.

The least that I liked about this software is there should be linked with the respective organization's banks.

Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

The membership management are clear and easy to use

Flexibility is not enough for the application form

The Community Hub - great way to connect my members from all over the world

There is nothing I dislike about the tool; however, I have not yet used the campaign and events creation, for instance. I hope It will be easy to use!

One of the most refreshing elements of Eventbank is its interface. A large step up from our previous CRM and Event Management systems, Eventbank has a user-friendly interface that is easy to use and navigate - either through exploring by yourself or through the help of their tutorial videos. Furthermore, in the CRM module, individual contacts and companies are seperated for easy access, and the Member companies are contained in another module of the CRM.

The events module is easy to use, creating events within minutes with direct connectability to the campaigns module.

The in-built support mechanism is a handy tool in Eventbank which allows you to ask for support in a convenient manner without having to email the support team directly. Eventbank support team reply very quickly, aiming to resolve any issue we have had as soon as possible.

Some of the features unfortunately we have been unable to use due to legal requirements in our jurisdiction - including to our chagrin, the invoicing feature. While it is near impossible to find software that is going to meet exactly every need of every organisation without creating a custom-made solution, Eventbank is open to suggestions and their team have been very supportive and happy to take on board any suggestions or needs that we have had.