Total Management - Avis

Reporting is not Great

Publié le 2017-01-19

I wish there were options to customize reports. The general ledger is also really bad. Other than that it works great for what we need it to do.

Awesome service

Publié le 2017-01-19

Very easy to use .
Customer service is very helpful and cooperative.
Website has plenty of information to manage the property.
Cost of services is reasonable.

TM should not be called a commercial application...it's residential

Publié le 2017-01-19

We were told that TM could be modified to hide the residential elements but that ended up not being the case. There was a recent "upgrade" which took out some of the necessary elements and added more residential. We asked to go back and when we did it erased parts of our data.

EXCELLENT software

Publié le 2017-01-19

I ABSOLUTELY LOVE THE EFFICIENCY AND ORGANIZATION OF TOTAL MANAGEMENT.
I ALSO LOVE HOW FAST THE CUSTOMER SERVICE IS.
OUR RENTAL PROPERTIES ARE 90% MORE ORGANIZED NOW THAT WE USE TOTAL MANAGEMENT.
WE TRIED A NUMBER OF DIFFERENT SOFTWARES BUT THIS ONE SEEMED TO BE THE BEST FIT FOR US.

A+ service and VERY easy to navigate

Publié le 2017-02-01

This software is easy to navigate and customer service is amazing! I have found that all task can be reached from main screen, any mistakes can easily be corrected.

Very user friendly software

Publié le 2017-01-20

I've enjoyed using the program and found it very easy to learn. The support team is very helpful and has quick response times.

Total Management - Review

Publié le 2017-01-19

Overall, I am very happy we made the switch to Total Management. There have been a few bumps in the road but the support team is always there to answer questions.

Publié le 2012-01-25

We are a commercial and residential real estate and management company. We brought in four properties from an existing company. The system they used did an okay job of tracking payments, but wasn't getting any support from the company that bought it, and didn't have the bells and whistles you look for now (email to tenants, Owner portal, ACH payments). We uploaded some information by ourselves, and sent some big properties in Macros for them to upload.

Took about a month of hard work to get Total Management up and running. We love the ease of use of the software, and the price is right where it should be. The support from the staff is great. The software is still very young, and we have given some feedback on some wants and some must haves, and they have been very receptive in implementing or trying to implement.

Best parts: Inputting payments is very simple and quick; it has good reporting, and is easy to read. Total Management is very user friendly, and offers great in house support. It makes it easy to create new property. Commercial CAM function. Text-email work orders.

Down side: Can't apply payment to specific charge (i.e. late fee, assessment), and has no label print function.

Great software, needs a few more features

Publié le 2017-01-24

Great software, great support, needs a few more features like better accounting for the management company entity. Still have to use quickbooks for that

Review from Wisconsin

Publié le 2017-01-24

The training was exceptional and very well done. Any questions I have are answered in a fast response. The software is easy to use and can be tailored to my needs. I did a lot of free trials for new software and this was the best. There is so much details and reports that I am still discovering.

Total Management(great software for a great price!)

Publié le 2017-01-19

I started using Total Management about 2 years ago. I work as a property manager for a growing real estate company and Total Management is perfect to store and keep track of all our data. I would recommend it to anyone! It is easy to learn and navigate!

Total Management is great!

Publié le 2017-01-24

I love Total Management. There are so many features, that really make it the up and coming site to use. You can keep everything together, even work orders for maintenance! It only took me a day or two to get the hang of it when I first started working with it. Very user-friendly!

Good Program

Publié le 2017-01-24

My company just started busing this software this year and it works really well. There are a few things that could be tweaked but I am very happy with how it works. No seven a work order comes in, it is sent straight to my email instead of me having to walk across our property to get a piece of paper.

Functional, but poor interface

Publié le 2017-02-01

I enjoy and use my TM regularly for both commercial and residential properties. It works well for nearly everything I need it to, but the design of the interface is dated and does not work well. Multiple windows open makes working on separate projects easier, but also infringes on organizational simplicity and ease of use.

User Friendly Management Software

Publié le 2017-01-19

We are still very new to Total Management. The system is easy to use, but still has a handful of features that could/should be added. The system has been easy to learn and will be a valuable asset to running our properties.

Publié le 2012-02-23

We have been in the Apartment Industry since 1988, we own 10 Communities in Northeast Ohio. We have been manually tracking traffic, move-in's, move-out's and so on. With a few months of research and hard work deciding whom to choose, in helping us streamline our company, we heard about Total Management through NOAA. So, here we are in the trial phase and getting ready to go live in a few days. It has been an adventure but one that has been fun and incite full thanks to the team at Total Management. They took all the stress out of our data entry and gave us peace of mind.

We are so excited to be up and running, with no more manual documenting. I want to say how wonderful the team has been. Justin, Sarah, and David are the best team I have experienced and I look forward to a long relationship with them. If you are looking at software programs, stop...Total Management is the one to choose. Thank you Team!!

My experience with total management software.

Publié le 2017-01-19

After a rather shaky start, I am pleased with the day today operation of the software. There are still a few areas that need to be added or revised to make it a truly top rate commercial (retail/Office) property management system. In my view the most important with me the adding of a report to see the allocation of tenant rents.

The support area has been extremely diligent and helpful. He has listened to my areas of concern and done his best to help with a workaround.

Good for Small Companies

Publié le 2017-01-19

This is a good program for small companies managing a small portfolio. It doesn't have as good features as Yardi but will do the trick in terms of keeping track. It lacks accuracy (ie prorating days in a month, counting late payments, and being able to add lessees instead of just occupants, etc.) but I think I'm picky because of my corporate experience.

The best Property Management Software available.

Publié le 2014-05-09

Total Mangement

Publié le 2014-10-28

I have used several different property management software programs over the years. I find Total Management to be fairly intuitive and easy to use. The customer service is the best I have experienced. They are truly caring and quick to respond to any issues or questions. They spent time working with me individually to train me in the use of their program and to help get me up and running. I would definitely recommend this software to anyone who asks.

Overall Satisfied Customer

Publié le 2017-01-19

The software can be a bit cumbersome at times, but overall once you get past the initial learning curve it is a very functional program. The feature set is robust and there is a lot there in terms of systems etc so features are great. I just wish the interface was a bit more user-friendly at times and not as cumbersome, but a minor complaint overall.

Good program; tough setup

Publié le 2014-08-21

Publié le 2013-04-22

We are very satisfied with Total Management. Great software and superb one-on-one support at a reasonable cost. Our company manages and maintains several properties in Downtown Hollywood, Florida, and thanks to Total Management we have been able to consolidate just about the entire operation into one functional system that allows us to connect online from anywhere. Couldn't ask for a better tool.

We love Total Management

Publié le 2017-02-16

This system works so well for anybody who does property management. It is streamlined and keeps us organized. I would recommend this software program to anyone, big or small.

Publié le 2013-05-03

Total Management is a very easy to use product. The menus are pretty intuitive and laid out nicely, so it is easy to figure out where you need to go. You can get up and running pretty quickly and if you do get stuck, support from the organization has been great.

We will definitely use the product for other property management needs in the future.