AvidXchange - Avis

La possibilité de consulter nos factures et nos paiements en un clic. Désormais nos fournisseurs reçoivent leurs paiements plus rapidement grâce aux moyens .

Parfois il n'est pas évident de modifier les informations sur certains fournisseurs

Very easy to set up and use, great customer service. Quick and easy to learn.

Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.

I like the ease of using Avid, it is easy to upload invoices and approve them in the system.

If you are new to AvidXchange, then it takes some time to learn the system like it took me when I started using it over 2 years ago.

easy to use when processing invoices into other system

doesn't save all my progress when im adding values

It is User friendly and helpful in tracking invoices and getting vendors to send invoices.

freezing several times during a session causing delay in completing clearing avid

Ease of invoice submission, work flows for approvals and running queries on historical bill payments

Occationally the platform experiences technical issues preventing you from searching or approving invoices. Resolutions occur longer than necessary.

The ability to set up workflows for other departments to manage their invoices, attach any receipts that need to be attached. If it is a invoice that is accruing, having the project codes already input saves time.

When entering a new supplier, we first need to enter into another tool, Blackbaud to create user, then recreate again in avid. Would be helpful to have the partnership between the two.

Tracks everything in one place. Need a receipt? It's there. Wondering how much staff spent on travel? Its there. Did you pay that invoice? Find out.

Like any new system, it takes a little while to get over the learning curve.

I loved the ease of use, as there was a low learning curve. The process of invoicing is efficient from start to finish. It gets the job done and I would recommend this program to anyone looking for invoice processing software.

Searching for the status of an invoice can sometimes be a challenge. From my experience, searching by name hasn't always been enough when I didn't have any further information. I would recommend a shortcut to invoice searches.

I like how easy it is to track invoices and view invoice history.

The new Capture feature. I prefer the older version of uploading and indexing the invoices.

It did allow our business to pay a lot more bills as our company grew.

Terrible customer support. Lots of errors on indexing. Long processing times for payments and fixing issues.

It helps us be more organized. It also helps us create bill backs.

When you email an invoice it doesn't always upload.

It is very user friendly. There is not much I would change about it.

I would like to be able to run reports with just the information I need. The spreadsheets that I download when reviewing invoice history has several columns with repeat information, and several columns that do not contain data.

The overall system is very user friendly and easy to use. I like that it is integrated with MRI and helps us go paperless. It is also easy to search old invoices.

Customer service wait times may vary depending on if you call or use the online function.

Simplified process, workflow with multiple people reviewing

Automatically assigning buildings to users, unable to add onto building code without contacting an administrator to be added to workflow

I love the fact that it is easy to use and self explanatory. They got out of their way to ensure your experience is smooth. Even if you are a newbie to the software, it will be very easy to maneuver.

I currently do not have any cons for Avid. It has been very user friendly.

The training was great. The processes are not complicated.

Integration was pretty smooth. I have no complaints at this time.

Direct Deposit. Online system, but doesn't always work

Terrible customer support. High Fees. They put holds on payments multiple times delaying payments

Right to work with easy customer service and products I always work

I can't say I dislike anything the product works great the customer service was great I will definitely be coming back

Gives our clients full transparency of the invoice approval process.

Difficult to customize. Wish we had more input for improvements.

Easy to use & easy access to Invoice & Invoice history.

Data doesn't automatically populate until the segment option in AVID is selected

I love that it integrates with many related solutions and it’s super simple to use the software.

Price is a bit higher than the competition

Ease of Batching approved invoices and integrating them with my accounting software

At times invoice images get stuck in the inbox and our accounting staff needs to retrieve them manually to get them in the proper workflow