WorkWave Route Manager - Avis

Note globale

4,3 /5
(64)
Rapport qualité-prix
3,8/5
Fonctionnalités
4,0/5
Simplicité d’utilisation
4,1/5
Support client
4,4/5

83%
des utilisateurs recommandent cette application
Classer par

64 avis

Carmen
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Great routing tool

Publié le 2018-12-12

Overall, very pleased with WorkWave

Overall, very pleased with WorkWave

Avantages

GPS tracking and the ability for our customers to acknowledge delivery using the app.

Inconvénients

We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected I suppose

William
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Love routing with Workwave!

Publié le 2020-11-10

Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency...

Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our routes with the comfort of knowing we will meet customer needs as well as stay compliant with shift duration restrictions we put on each vehicle. We were able to successfully launch up to 100+ new stores with minor complications logistically.

Avantages

- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can provide accurate ETA's when running behind since the software calculates ETA's based on real time location via the GPS.
- Building simulations- this is where I work out routing logistics to figure out what days can accommodate new customer launches to the sales team
- The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful. We give user access to sales team to monitor the BOL's so we can bill accordingly.
- Importing and exporting are effortless. We can build spreadsheet with all the data of our routes which we enjoy very much.
- Ability to put shift duration restrictions on how much time a unit can be utilized for

Inconvénients

- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is correct and that we're retrieving what we need correctly.
- We don't have the ability to track temperature from the dashboard. WorkWave offers a 3rd party service for temperature tracking but it wasn't a fit for us
- That the breadcrumb limit is 3 hours. Extending this to upwards of 12 hours can be extremely useful to have full insight into the duration of a route.

Alternatives envisagées 

Verizon Connect, Onfleet, Motive, Samsara et Geotab

Pourquoi passer à WorkWave Route Manager

We are very passionate of getting our produce to the customer as fresh as possible and on time. We deal with Chefs, Independents, Donation partners, DSD and DC's ranging from receiving windows/ operating hours/ appointment times. All those factors create a deep complexity which WorkWave is able to do with ease (although I do tweak its optimized routing almost daily given many variables) which is convenient.

Réponse de WorkWave

Hi William,

Thank you for your great review! We are so happy that Route Manager has been able to elevate your customers' and employees' experience. It is amazing that you were able to successfully launch up to 100+ new stores with minor complications logistically. We look forward to continuing our relationship with Bowery Farming!

Michael
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Disappointing software

Publié le 2021-09-16

Frustrating and disappointing with no improvements in sight.

Frustrating and disappointing with no improvements in sight.

Avantages

The only thing I think works well is the notification. It will send a notification whenever a setting is violated.

Inconvénients

Everything. There is no dashboard so there's no way to get an overall view of the driving behavior. The vehicle trackers don't let you save identification information like vehicle VIN number, license plate, drivers name. There is only one description field so if a driver switches vehicles and someone forgets to update the name on it it's nearly impossible to tie the device back to the vehicle. The default breadcrumb color is white and the map it's imposed against is mostly white so you can't see the breadcrumb on the map. You can't setup scheduled emails to push driver behavior reports to you on a regular basis and since there's also no dashboard you're constantly having to pull reports and make sense of the Excel data it exports. Reports are limited to a certain number of days data you can pull. The features and user experience is NOT intuitive. The only reason I've continued to use this product is because we have the device wired directly into our vehicles and cost to uninstall them and install a different brand just isn't worth it. This feels like a piece of software designed in the 90's and forgotten about by Workwave.

Steven
Note globale
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

This product is best in class!

Publié le 2021-10-18

Avantages

Workwave is a very flexible product and easy to use. The integration with our work order management system was very easy and we were able to improve our field technician productivity by 25%.

Inconvénients

The inability to color code the order pins that are displayed on the map has been brought up by several different internal user groups.

Alternatives envisagées 

Route4Me

Pourquoi choisir WorkWave Route Manager 

Cost

Logiciel antérieur 

Oracle Field Service

Pourquoi passer à WorkWave Route Manager

The cost, ease of use of the API and feature set were the main determining factors in the purchase of WorkWave.

Réponse de WorkWave

Thank you for the 5 star review! We are so glad you are finding success with our solutions.

Eliezer
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best yet

Publié le 2021-04-01

Avantages

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Inconvénients

I am still trying to figure out how to put together the maintenance plans.

Alternatives envisagées 

Fleetio

Pourquoi choisir WorkWave Route Manager 

Verizon connect didn't have Dispatching for orders the way i needed it to be. Roadwarrior didn't track the driver efficiently. Only through the phone GPS but didn't track the behavior.

Logiciel antérieur 

Verizon Connect et RoadWarrior

Pourquoi passer à WorkWave Route Manager

Workwave route manager had everything that i was looking for.

Réponse de WorkWave

Hi Eliezer!

Thank you for your review. We are so happy that Route Manager had everything you were looking for, and that you are finding your tasks seamless with our integrations. We look forward to continuing to drive Decor Builders Hardware forward with our routing solutions!

Yannick
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great last mile delivery tool

Publié le 2021-05-04

I definitely recommend

I definitely recommend

Avantages

Routing is great. It was easily integrated with our Magento 2 store.

Inconvénients

GPS does not work for our country.

I don't have the maintenance plan program for our fleet

Alternatives envisagées 

Fleetio

Pourquoi passer à WorkWave Route Manager

The support team was very accessible and the API documentation very clear

Réponse de WorkWave

Hi Yannick!

Thank you for your review. We are so happy that you are finding success using Route Manager! We look forward to continuing our relationship with Price Guru!

JT
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Route Management Made Easy

Publié le 2020-11-10

The on-boarding team and support have been great and helped us get ramped up fast.

The on-boarding team and support have been great and helped us get ramped up fast.

Avantages

We use WorkWave daily to map our routes and have been able to train all our team members and drivers in the tool. The tool saves us time and money by easily optimizing our routes.

Inconvénients

The initial learning curve takes a little time because the tool is so feature rich.

Réponse de WorkWave

Hi JT,

Thank you for your great review! We are so happy that our tool saves you time and money by easily optimizing your routes, and that you had a great experience with our onboarding and support team. They are the backbone of WorkWave! We look forward to continuing our relationship with Pasture Provisions.

Cesar
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great But Expensive CRM and Scheduling Application

Publié le 2022-05-22

Great experience with work wave maintains resources that help manager a small to medium size...

Great experience with work wave maintains resources that help manager a small to medium size service business.

Avantages

streamlines a host of processes from route optimization, managing receivables, automating billing and sync with quickbooks

Inconvénients

expensive for user license and being tied into their processor is very costly.

Alternatives envisagées 

Housecall Pro et Salesforce Sales Cloud

Pourquoi choisir WorkWave Route Manager 

was obsolete and needed to have something in place

Pourquoi passer à WorkWave Route Manager

Easy to migrate and the features that it contained
Nathan
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A great tool for our operation

Publié le 2020-11-10

It has been a great improvement to our daily operation.

It has been a great improvement to our daily operation.

Avantages

Having the ability to track and add to my daily routes real time is an asset to our operation. Also being able to track where my fleet is at all times is convenient.

Inconvénients

Would be great to have text notifications included with basic service and not an add on service.

Réponse de WorkWave

Hi Nathan,

Thank you for your great review! We are so happy you were able to improve your daily operations with Route Manager! We look forward to continuing our relationship with AGAT Laboratories.

Jeff
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good Stuff

Publié le 2023-03-02

At this moment, we are just getting up and using WWRM. Everything is just basic planning and...

At this moment, we are just getting up and using WWRM. Everything is just basic planning and execution, but later we expect to get more out of this.

Avantages

The overall experience using WWRM has been great. It's been easy to get up to speed using and informing others how to use it.

Inconvénients

There isn't anything that jumps out as something not liked.

Dana
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Workwave Route Manager

Publié le 2020-11-10

Overall, we are pleased with Work wave. We are changing our scheduling structure and discussed...

Overall, we are pleased with Work wave. We are changing our scheduling structure and discussed looking for another program but all agree this one fits the best of any we have seen thus far for our unique needs.

Avantages

We have shopped other products but this product seems to be the only one that fits our specific needs in the roofing industry. I like the aesthetically pleasing appearance, ease of use, and the fit for our industry.

Inconvénients

I am noticing some time indiscrepancies in some areas (ex from our Seb branch to the Keys or our Ala branch to Panama City) the stated drive time is off by 45 minutes or so. When going from one chrome page to another and then coming back to my Workwave it will freeze for about a minute before we can proceed. Those are fairly small issues compared to the positives.

Réponse de WorkWave

Hi Dana,

Thank you for your great review! We are so happy that you find our interface aesthetically pleasing and easy to use! Our UI/UX designer is amazing. We look forward to continuing our relationship with Gulf Coast Supply!

Adam
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Polycorr Limited

Publié le 2020-11-16

My customer contact [SENSITIVE CONTENT HIDDEN] is excellent. the webinars are good, the site info...

My customer contact [SENSITIVE CONTENT HIDDEN] is excellent. the webinars are good, the site info is brilliant.

The training videos could be used for us to download for internal training though?

will become expensive the more vehicles i have on the road.

Avantages

It is easy to use, read and the functionality is good. wide range of different uses.

Inconvénients

it would be good to have better reporting on useage, costings, per vehicle for KPIs -
a dashboard for the daily jobs on. this could be on a TV screen showing the routes and ETAs so people don't have to log in. its a display function. it could flick between the routes

The training videos could be used for us to download for internal training though?

Réponse de WorkWave

Hi Adam,

Thank you for your review! We are so happy that you find Route Manager easy to use and enjoy our webinars and training videos. We look forward to continuing our relationship with Polycorr Limited!

Don
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

WorkWave Route Manager

Publié le 2020-11-10

It has been very good. If there are issues I can message and the replies are in good time frame.

It has been very good. If there are issues I can message and the replies are in good time frame.

Avantages

The ease of transferring pertinent information for the delivery drivers to make their day easier.

Inconvénients

Being able to find the proper location to change (permanent or temporarily) information for the runs I'm working on.

Réponse de WorkWave

Hi Don,

Thank you for your great review! We are so happy that Route Manager helps to make your delivery driver's days easier and more productive. We look forward to continuing our relationship with Bio-Ag Consultants & Distributors!

Christine
Note globale
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

WorkWave upgrade

Publié le 2019-08-15

Avantages

Customer service is usually quick and easy. I understand the mandatory upgrade has nothing to do with the customer service aspect, so I will give high marks for the personal service.

Inconvénients

WorkWave made a decision to do a mandatory upgrade as of 7/31/19. The old, working well, system was disabled. The new system is very unstable and loses information. In addition, it has doubled the time it takes to do my routing. The look and functionality is defiantly a step down.

Réponse de WorkWave

Hi Christine Thanks for your feedback. We are glad you have found success with our customer service team, but are sorry to hear about your experience with the look and functionality of the updated system. We are taking your feedback into consideration, and appreciate the valuable insight.

Derek
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Refreshingly simple

Publié le 2021-04-06

Every time I've been held up I've been able to get assistance from a knowledgeable support system....

Every time I've been held up I've been able to get assistance from a knowledgeable support system. Admittedly I never took the time I should have initially to review the training docs provided on the website. Once I looked at those, they proved a lot of information to help get familiar with the software quickly.

Avantages

The responsiveness of route optimization is a pleasant surprise compared to other routing software I've used. It can handle a huge workload of orders and the available customization options for order attributes and the display interface help to streamline the user experience.

Inconvénients

One major caveat is the inability to move orders between territories. A copy/paste feature function for notifications between territories would also be helpful (similar to the reasons for orders not completed that were recently added).

Réponse de WorkWave

Hi Derek!

Thank you for your review. We are so happy that Route Manager helps you to manage your workload more efficiently and that you find value in our support materials. We look forward to continuing to drive Stika Salmon Shares forward with our routing solutions!

jay
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Not very happy at all

Publié le 2020-11-16

Avantages

Usability is good, routing is easy to learn .

Inconvénients

I don't like the idea of this product not functioning when it is open with other tabs in google chrome.
I have found a significant drop in performance when i have multiple tabs open and the suggestion from tech support was to open workwave in an incognito tab as opposed to a regular chrome tab . By using it like that forces me to use a different monitor. I have a 3 screen display and making one exclusively for work wave is problematic . When i asked the tech support agent about this and will this issue be corrected in the future , his reply was no . Based on that response i have gone to my ownership and suggested we shop for a better ,more suitable, alternative.

Réponse de WorkWave

Hi Jay,

We sincerely appreciate your valuable feedback as we look to continually grow and improve our processes. Being able to meet our customers' needs is one of our top priorities and we are sorry that our solution did not satisfy your expectations. We will be reviewing this issue with our team.

Daril
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Workwave Rating

Publié le 2020-11-19

Workwave has been extremely helpful for me, my old routing software use to take me 2hrs plus to...

Workwave has been extremely helpful for me, my old routing software use to take me 2hrs plus to complete my routing process. Using workwave takes me somewhere around 30mins to complete and the routing is more actuate

Avantages

Pros for workwave,is that it's very user friendly and it helps me put mu drivers in a successful position routing wise.

Inconvénients

From my experience using workware, there's no cons

Réponse de WorkWave

Hi Daril,

Thank you for your great review! We are so happy that you find WorkWave Route Manager to be user friendly and that the software has cut your time down from 2 hours to 30 minutes with more accurate routing. We look forward to continuing our relationship with CSC Serviceworks!

Lynn
Note globale
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Review WWRM

Publié le 2020-11-16

I have had great technical support every time I have reached out for help. Now, with their question...

I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster. The answers are usually simple and direct to the point. It is a quick way to research and find a solution on my own.

Avantages

Mapping, Endpoints easy to add, 2 ways to review maps, spreadsheet feature easy to email out.

Inconvénients

Importing spreadsheet with multiple sheets, open and closing to redo is annoying, time consuming when in a hurry.

Réponse de WorkWave

Hi Lynn,

Thank you for your great review! We are so happy that you find Route Manager easy to use and find our technical support to be helpful. We look forward to continuing our relationship with Landis+Gyr!

Lucas
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Very poor customer service and faulty product

Publié le 2020-04-09

The experience has been horrible, we've been given misinformation and our account rep [SENSITIVE...

The experience has been horrible, we've been given misinformation and our account rep [SENSITIVE CONTENT HIDDEN] could care less about us or anyone else as a customer, we definitely regret referring customers to Work Wave now

Avantages

The ease of migration from Service CEO to this product

Inconvénients

The product is complicated to use, search features are limited, and many lists don't even return basic results.

Réponse de WorkWave

Hi Lucas - Thanks for the review, and we are sorry to hear about your frustrating experience with Route Manager. Our customer experience is always our top priority, and will be passing this feedback along to our product team.

Bart
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Single user for home inspections

Publié le 2020-11-10

The most helpful and cost saving is that WW saves me 8 + hours each and every week I use it

The most helpful and cost saving is that WW saves me 8 + hours each and every week I use it

Avantages

1. It saves e 8 to 10 hours every week.
2. the roughing is very easy and allows me to make changes when i need
3. down load direct to my GPS phone

Inconvénients

1. It would be if I could call and get quick help on the things i for got and new that I need a little hand holding.

Réponse de WorkWave

Hi Bart,

Thank you for your great review! We are so happy that Route Manager saves you over 8 hours each week. That is incredible! We look forward to continuing our relationship with Starr Inspections!

Christopher
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Plenty of features, easy to use, very flexible

Publié le 2020-10-22

Easy to use, works well.

Easy to use, works well.

Avantages

It's got everything you need on the app and the website to make sure your routes are planned and any changes are easily made making reroutes simple.

Inconvénients

Price. Competitors had similar features, albeit more difficult to use in some cases. Ultimately for what we needed, the price was the determining factor by around 25% per vehicle.

Alternatives envisagées 

OptimoRoute

Réponse de WorkWave

Hi Christopher! Thank you for this great review of WorkWave Route Manager. We are so happy that you are finding success with the software and that it is helping you plan, change, and optimize routes with ease.

Sergio
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Mobtown Fermentation review of WorkWave

Publié le 2020-11-23

Overall a positive experience! Has been incredibly intuitive to learn the ins and outs of the...

Overall a positive experience! Has been incredibly intuitive to learn the ins and outs of the program, and have not had issues with glitches or bugs.

Avantages

I like how easily I can upload CVS files with all the routing data into the software.

Inconvénients

I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.

Réponse de WorkWave

Hi Sergio,

Thank you for your great review! We are so happy that you are having a positive experience with WorkWave Route Manager! We look forward to continuing our relationship with Mobtown Fermentation!

Evelyn
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

WorkWake in Healthcare

Publié le 2018-09-13

Better customer service

Better customer service

Avantages

This product can be easily molded to match a variety of industries. For me it was used for route optimization for our Nurses who are out on the field. Each nurse had a login and was able to easily use the phone application.

Inconvénients

When importing data into the website, it is hard to manipulate said data. There are a lot of restrictions with parameters that you would want placed.

Simon
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A great solution

Publié le 2020-10-15

currently the objective is to reduce the number of routes used to distribute our shipments by 30%...

currently the objective is to reduce the number of routes used to distribute our shipments by 30% this is totaly achievable and the optimization algorithms of Workwave are doing it.!!!

Avantages

The software has all the needed features for secuencing and generating routes, it does the job, it really flexible and can be customized to every need.

Inconvénients

Speed of optimization , lack of advanced filtering in routes, the more filtering options the better handlign of shipments.

Réponse de WorkWave

Hi Simon! Thank you so much for your great review. We are so happy you are finding success with WorkWave Route Manager, and that the software is helping you to achieve your goal of reducing the number of routes used to distribute your shipments by 30%!

Eileen
Note globale
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great!

Publié le 2017-08-31

Makes my life easier and frees me up to do other things.

Makes my life easier and frees me up to do other things.

Avantages

I like the fact that I know longer have to look up zip codes... WorkWave does it for me. Awesome customer support.