Rentec Direct - Avis

Rentec Direct

4,6 (184)
Solution logicielle de gestion des biens complète.

Note globale

4,6 /5
(184)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,3/5
Simplicité d’utilisation
4,5/5
Support client
4,6/5

93%
des utilisateurs recommandent cette application
Classer par

184 avis

Timothy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Superb for new PM businesses and perfectly scales with growth

Publié le 2019-07-23

I researched SEVERAL PM software companies . . . Rentec Direct offers the most, across the board,...

I researched SEVERAL PM software companies . . . Rentec Direct offers the most, across the board, for a REASONABLE price. RD was honored as the Stevie Award Winner in 2019 American Business Awards, https://www.rentecdirect.com/blog/2019-stevie-award/

Avantages

Robust features at a reasonable price. For instance:
- ACH transactions (for both tenants and owners!) included, or for minimal price for startups, in Rentec Direct subscription
- Rapid-response customer support
- Excellent webinar/blog content for onboarding and growth

Inconvénients

The primary tenant screening option is only available for PM companies managing at least six properties. Rentec Direct does provide a tenant-initiated option for companies managing one to five properties.

Réponse de Rentec Direct

Thanks for the love, Timothy! We're so happy you're part of the Rentec family now and we look forward to helping you!

Regarding Tenant Screening, all PRO & PM clients can get setup for pulling reports through their Rentec Direct account, but to do so, there is a requirement to have at least one signed rental application. For brand-new landlords and managers, all you have to do is wait until you have your first signed rental application. :)

Michelle
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 9.0 /10

Simple and Easy

Publié le 2018-09-12

If it wasn't so much work and if payments from tenants processed quicker, I would switch back. I...

If it wasn't so much work and if payments from tenants processed quicker, I would switch back. I preferred the ease and simplicity of Rentec over AppFolio which I am using now.

Avantages

Very user friendly
No learning curve
Reports are easy to read
Information is formatted in a way that most would understand
Price is great and this is good for those with only a couple rentals or if you have 100's

Inconvénients

When I used this product, it didn't offer all the bells and whistles that others did like an app for your phone
The ACH process was too slow when I used it and it could take too many days to get money and send money

Réponse de Rentec Direct

We appreciate you singing our praises, Michelle, and letting us know what was important to you. Back in 2017, we increased transaction processing speeds, rolled out mobile apps and a whole host of other slick features. We're always working to on new ways to to help our clients be more efficient. Wishing you great success!

Brandon
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Not very user friendly software

Publié le 2017-10-12

I have recommended this software to someone, but that was before I found Buildium.

I have recommended this software to someone, but that was before I found Buildium.

Avantages

Colorful buttons lead you along. Lots of options to enter contact information, ie address, phone number and email. Nice to be able to email work orders directly to the vendors.

Inconvénients

Really have to think about how to get back to where you were before and just getting around in general does not flow well.

Tracey
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great program! Needs some work but all in all a great program!

Publié le 2018-03-16

Some of the things that need work are:
Docusign - it needs to be where we can assign signature...

Some of the things that need work are:
Docusign - it needs to be where we can assign signature fields for the tenant so they know where to sign.
Reconciling - It needs to be a little less confusing when reconciling the ACH transactions. it would also be better if you could sort out the transactions by check number/ACH or by date.
Scrolling - when you go into a tenants account to make changes the page scrolls back to the top when you come out. It needs to stay where you went into the tenants account so that if you are making multiple changes in an account you dont have to search for it again when you make the first change.
Owner disbursements - It would be great if the program would automatically send an email to the owners when an owner disbursement is made.

Avantages

It makes life a lot easier in the rental managing world. This program helps keep up with tenant payments and owner disbursements.

Réponse de Rentec Direct

Hi Tracey, We appreciate your kind comments about the software and wanted to respond to a couple of the challenges you mentioned. With our Docusign integration you are able to add signature fields for tenants from the drop-down fields list in the upper right when editing a form, it is part of the core functionality. A good solution for the scrolling issue you mention is to use the date range selector in the upper-left of the ledger. Your date range will be saved between page views so you will return to exactly where you left off. For owner disbursements, an auto email is a great idea and we'll definitely add it to our feature recommendations list. Again, thank you for the feedback. We will have one of our client success reps reach out in the next couple hours to help with any of these items.

Robert
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Value and Easy To Use

Publié le 2019-03-16

Best value for the price and easy enough for the average person to get up and running.

Best value for the price and easy enough for the average person to get up and running.

Avantages

I love the affordability of the software and the ease of use. I also like the ability to communicate and text the tenants through the portal and track them. Another great feature is the owner portal. Ny owner absolutely loves the easy access and variety of reports available as does her accountant.

Inconvénients

Just a little difficult in the beginning setting up and getting the ACH approved for the payment of my owners. Another drawback was that the platform does not sync with my bank management account even though it says it can. I have to manually reconcile.

Réponse de Rentec Direct

Thanks for the kind words, Robert! Related to your bank Sync issue - some banks actually require separate passwords for sync functionality, and some banks even charge a fee for that tool (Rentec does not). Possibly this is the issue? There is also another option for downloading your transactions from your bank that could speed things up for you. Click here for more information: https://support.rentecdirect.com/knowledgebase/articles/281736-bank-synchronization-download-bank-transactions

William
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

As a property owner/manager with multiple rentals, we simply could not manage without...

Publié le 2018-02-15

Our sincere thanks to the entire staff at RentecDirect. You've made our job of mananging properties...

Our sincere thanks to the entire staff at RentecDirect. You've made our job of mananging properties so simple.

It is clear that their support staff is worth the price of admission alone. When requests have been made, their staff takes them seriously and they constantly add requested features to their software when it makes sense and has an impact on everyone who uses it.

Avantages

RentecDirect gives us a clear accounting of our properties and our tenants. With intuitive drill-down features, you can easily track and locate tenant's important information in seconds. You can also store important property information as well, such as door key codes. Besides giving you an accurate accounting of everything financial, RentecDirect has thought out every aspect of property management and delivers a package which simplifies the process and gives us a one-click report for our annual taxes.

Patti
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rentec Direct Review

Publié le 2019-08-29

Love this software for small companies just starting out! So far I believe we selected the right...

Love this software for small companies just starting out! So far I believe we selected the right software.

Avantages

Ease of use and allows us to do every thing we need to manage our properties effectively from rent collection, maintenance, application validation, marketing, reporting and more! The customer service is excellent!

Inconvénients

The right click to get to menu items was tough without a mouse but now it is seamless.

Réponse de Rentec Direct

We're happy you joined the Rentec Direct family, Patti, and that you're enjoying all your tools. Wishing you great success!

Casey
Note globale
  • Secteur d'activité : Immobilier commercial
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Terrific software, outstanding customer service!

Publié le 2016-07-22

Avantages

I had done an obscene amount of research on software options for my small landlord operation (18 units so far) since I was outgrowing the excel spreadsheets that had at one point kept me somewhat organized. Honestly, I thought my mind was made up on Buildium, but once I did an overview with Kathryn over the phone, I was hooked. I told her exactly what I wanted from the software and where my trouble spots were with my current "system", and she walked me through the very features that Rentec Direct would provide.

I got a free 30 day trial to play around with the system and within a week, I had made my decision. I also looked at Simplifyem along with Buildium and Rentec won hands down for the features and the price. Since then, I have had a million questions, and all of them were answered within minutes either through email or over the phone (I am kind of a Luddite and need a lot of hand-holding...) Thank the heavens for Kathryn-- the most patient person in the world. The customer service is beyond phenomenal, people.

Inconvénients

I wish that when filing out a work order, it could be an SMS notification, rather than just an email.

Gus
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A boon for both my company AND my landlords. Takes some of the headaches out of a headache...

Publié le 2018-08-17

Was fortuitous finding this program! Everyone (underscore that) is professional, courteous even...

Was fortuitous finding this program! Everyone (underscore that) is professional, courteous even friendly. Especially appreciate their executive, as she never makes me feel like a dope. Even when my question warrants it!

Avantages

Clean, easy, efficient ... and forgiving. It is easy to set-up new owners, properties and tenants. And just as easy to process rents, invoices, etc.

Inconvénients

Some of the suggestions in the knowledge base sound like good ideas. And what about a property manager portal, or app?

Lisa Ann
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Customer Service ever!!!! Great Product.

Publié le 2017-06-13

I shopped around for different software. We decided on this because it was affordable and seemed...

I shopped around for different software. We decided on this because it was affordable and seemed to be compatible for my size company. Their customer service is the best hands down. They are quick to respond and patient. They also implemented a new Chat service which is fantastic!

Avantages

It streamlines so many things for me. There is a bit of a learning curve as with anything but you have their total support to get you through it. Whether it be email, phone, chat or their knowledge base.

Inconvénients

Each state handles some things differently and so in some situations I have to manually do things and it can't be automatically set up.

Gregory
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Rentech mostly behaves the way you would expect the software to behave and is functional.

Publié le 2017-06-18

Ease of use and I went through my first accounting review with the results

Ease of use and I went through my first accounting review with the results

Avantages

It was relatively easy to learn and behave the way you expected it to. It was easy to find the controls for changing what little you could change in the functionality.
The reports are what you expect them to be, income/expense, income, expense.
The rent-roll was reasonable.
Everything is exportable.
The bank accounts acted like bank accounts and were thus easy to understand.
Entering the data didn't take an excessive number of steps

Inconvénients

Going from one screen to another sometimes took an excessive amount of time. Some archiving of data locally to the users browser would probably enhance the user experience significantly.
Use of an input worksheet for income and expenses would make these tasks much more effective and efficient.

Krystal
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Almost all inclusive

Publié le 2017-07-26

Quick attention when I needed assistance.

Quick attention when I needed assistance.

Avantages

I like that navigation is by way of drop down windows. This easy for me since it is like other software I use.

Inconvénients

When linking the inspection app, z inspector, I found out that they are going to charge me monthly fees. I wish this function was part of your system.

January
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing Software Package

Publié le 2020-04-21

We just recently selected Rentec Direct for our rental company management software selection. ...

We just recently selected Rentec Direct for our rental company management software selection. Rentec has been wonderful to work with from the initial point of contact regarding software questions prior to our subscription and as we continued to move forward with the set up and use of the software. [SENSITIVE CONTENT HIDDEN] with Rentec has been very prompt to reply and provided very informative assistance and training so that we can begin use of the software. We initially were in search of a company that could allow us the ability to perform credit and background searches on prospective tenants. We ended up with a program that offered much more! It has the ability to assist with complete leasing management from the application stages to collections of rent, and report tracking and management features. [SENSITIVE CONTENT HIDDEN] has been on stand by to assist with all steps of Rentec features as we progress with our use of the software. This is our first apartment building to own and manage the leases of the property and Rentec will be an amazing asset to ensure its success.

Avantages

The many features that Rentec has bundled into one package making the management of our apartment leasing streamlined and easy.
Excellent customer service and hands on training!

Inconvénients

At this time we have no dislikes with the software.

Réponse de Rentec Direct

Great to hear your positive feedback, January! We love hearing from new clients. Just know we'll be here for you for the long haul. :)

Wendy
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Great Software

Publié le 2018-01-16

Avantages

Program is very easy to use. I used quickbooks for my rental property accounting and then a combination of paper, Word and Excel to keep track of everyone.With 50 units, I really needed something to keep better track of my tenants. It takes a while to get everything set up, but once you do everything works together seamlessly. I now only need to enter things once and not use multiple systems. The customer service is Amazing!! When I have questions they email me back within a couple of hours and have the answers I need. I haven't moved my website to Rentec yet, but I plan to soon.

Inconvénients

Haven't really found anything that I don't like yet. The only thing I would change would be the deposit slips. I don't like that they don't print each check individually on them, just the total amount of deposit.

Deb
Note globale
  • Secteur d'activité : Immobilier commercial
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Awesome Inexpensive Product

Publié le 2016-09-01

Avantages

After purchasing my second two unit, I decided I needed a program to keep track of everything and started searching online for something to use. Rentec Direct was free to use, so I tried it. It is an awesome program! I have too many units for the free program, however, I have no problem paying to use it as it is that good. What I like best is that Rentec Direct continues to make changes resulting in a better product.

Inconvénients

My only suggestion is that under the payment type drop down window, direct deposit needs to be added.

Brian
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product

Publié le 2016-10-07

I love using this software to manage our properties. Super intuitive and quite robust. They seem...

I love using this software to manage our properties. Super intuitive and quite robust. They seem to be constantly adding features too! I especially like the tenant portal and automatic reminder notices. Credit card and ACH processing is very convenient for tenants which helps keeps things current. The customer support is fabulous. They are extremely knowledgeable and always quick to respond to questions. I especially love that the software is in the cloud, so support can look up our account in real time, and fix any issues.

Avantages

Super easy to use. lots of tools to communicate directly with tenants. Reporting is great.

Inconvénients

I wish there was easier mobile access. It's a little hard to use the messaging feature on a phone. It would be great if there was a way to add additional email addresses and mobile phone numbers so I could communicate with multiple tenants within the same unit.

Connie
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software, and service!

Publié le 2017-06-29

I have greatly appreciated the checking in and assisting with all the additional account set up...

I have greatly appreciated the checking in and assisting with all the additional account set up items. You guys are top notch with contact and follow up.
Professionally I've worked with large software companies like Yardi and Onesite as well as smaller groups like manage America. Rentec was my choice after reviewing and working with others. It had what I wanted and needed in a scalable platform that can grow with my portfolio.

Avantages

Online payments
Online apps
Syndication of marketing
Resident/owner portal

.

Inconvénients

Wished for better website templates so I didn't have to use another service. Maybe add advanced website at additional flat fee. I ended up using zoho.

Scott
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Publié le 2013-01-16

I have used the Rentech Direct Property Management system for six months now. With a small number...

I have used the Rentech Direct Property Management system for six months now. With a small number of properties, my biggest concern was cost. This system met that criterion.

Secondly, I wanted a system where my data was kept safely on a seperate computer than my laptop or desktop, and could be accessed from anywhere. Rentech met that. This product also had the additional feature of allowing tenants to book work orders and check their account status on-line in a secure manner.

The third necessity was that the support side of the product be responsive and easily understood. I have been very pleased with their live help. Usually call, leave message and get contacted back all in the same day. Their on-line support could use some tweaking, however. There are several videos and written resolution on specific cases, and the training videos were helpful, but there are always issues that lie just a step or two beyond what is offered. A phone call resolves that.

I am now at the end of year reporting stage and will need to go in and tweak some entries that wound up in wrong categories/accounts. I appreciate how much easier this has made my one man operation and look forward to finding even more efficiencies as I continue to use it.

Mike
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Non-Existent Support

Publié le 2020-02-10

We began using Rentec because the user interface was simplistic, but this is were it stopped. The...

We began using Rentec because the user interface was simplistic, but this is were it stopped. The software isn't customizable or easy to integrate into a preexisting website. When they sent an inspector out for the credit check the inspector had no idea why he was there or what for, and had to come out a second time. When notifying Rentec of cancelling and requesting an owed refund they simply ignored the 5 emails, and refused to acknowledge any emails.

Avantages

The user interface
The price of the software

Inconvénients

Customizations and lack thereof.
Customer Support
Responsiveness

Réponse de Rentec Direct

I am sorry to hear about your experience and the experience you had with the third-party site inspector you worked with for approving credit report access. This is not a typical experience for our clients. Per your request, your subscription was cancelled and you were issued a full refund. As required by the Fair Credit Reporting Act, all landlords and property managers must have a third-party site inspection in order to receive approved credit report access. It's unfortunate that the third-party inspector did not meet your expectations. We will be passing along this feedback to them in order to improve the experience for others in the future. Wishing you all the best success.

Heather
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rentec Direct makes excellent software for managing properties.

Publié le 2017-09-23

Thanks!

Thanks!

Avantages

I like the a person can change their level of use based on their needs. I was managing my own properties and using the more expensive version. Then I got a property manager and no longer need as much. I was able to downgrade without losing my data. Chances are I will be back managing my properties again it will already be set up and waiting for me.

Paul
Note globale
  • Secteur d'activité : Construction
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

It just works!

Publié le 2016-09-28

Avantages

Easy to navigate; fairly intuitive; has depth; can be up and running quickly; vendor is active in keeping product current and adding features; customer service dept is responsive via email.

Inconvénients

Product seems geared more toward housing rentals than commercial rentals--I have to get creative when entering tenant info to get them to show up properly on the summary and deposit screens.

Ronda
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

No descritive repots

Publié le 2018-07-03

Avantages

Rolling rent calculations are easily understood.
Putting in owner expenses is relatively easy. As well as charge backs to the tenants.

Inconvénients

Owner reports are not descriptive enough. Online portal takes too long to process and receive funds into our account.

Sarah
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good program for growing businesses

Publié le 2017-06-15

Avantages

I like the ease of use for this product and value the quick response time when I have had questions.

Inconvénients

I wish there were more connections between certain pages instead of needing to click back and forth.

Joyce
Note globale
  • Secteur d'activité : Immobilier
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rentec Direct Review Happy Happy

Publié le 2015-12-01

Avantages

As a property manager for the last 7 years I have used several different systems. My company recently purchased RenTec Direct and I love it!! It's the most user friendly straight forward software I have used. Being experienced in property management procedures I was able to jump right in and understand the program with very little studying of tutorials or calls to support.
They have practically thought of everything; every report you need to have, a toggle over so you can read the description of every function, all the information you need about your account on each screen you use to enable to complete the task without searching elsewhere. It quickly feels like an old friend.

Inconvénients

So far I have not found anything I really dislike at all. They remove the quick start guide after 30 days, I could have used that a little longer and an easy way to search for the more complicated report information I need would also help.

Will
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best software and Customer Service!

Publié le 2018-09-21

As a first time property manager I knew that the right software and customer support was going to...

As a first time property manager I knew that the right software and customer support was going to be crucial to our success. The support staff exceeded all my expectations. From their timely customer service responses to their tech support, we were able to hit the ground running in only 30 days!

Avantages

Ease of use, customer service, tech support and the dedicated support of support staff to ensure our success from beginning to end.

Inconvénients

No cons. Their software was simple to use and easy to set up. Happy with the personal relationship from the support staff!