ScheduleFlex - Avis

This is a great tool to manage our bar staff! We have a lot of part time teachers and this helps bring transparency.

I don't have anything negative to say! It's worked great for us for a long time.

Intuitive to use, simple layout. The calendar view makes it easy to check out all of the events for groups at a glance. The shared view makes it easy to check who has signed up for an event.

At time the software bogs down, especially at time of high usage. Mobile use is difficult since the page layout makes it difficult to read and navigate between the sections easily.

I like the fact that paper is obsolete, people have the information exactly when they need and can request time off from their kitchen table, when their are with their families and don't have to wait until the Human Resource Office opens on Monday Morning.

I wish I would integrate with a physical time clock that we use at our particular site. I wish it had a dialer function. That would call people with their schedule and record whether the person actually picked up or if it went to voicemail.

I like that you can easily see your shift time and day in this software. I like that you can change the view to see the entire team's scheduling and make adjustments accordingly. I like that you can pick up shifts easily in this software and customize different types of shifts

Setting availability is a bit difficult in this software

It's easy to use and I can post multiple shifts all at once. It takes just minutes to set up and then it does the work for you. I love that I can send broadcasts to capture the attention of many at once.

I don't like that I have to scroll through all the times in order to post the time of a shift. I would rather just type in the time.

Simple and clearly presented. Use it both at work and home. I'm able to reference it quickly when scheduling things in my personal and professional life.

Ability to allow various levels of team management and scheduling. QR code clock in is useful, and timekeeping has team by team flexibility.

Reports are somewhat lacking, system admin audit and reporting is lacking. No way to actually set a user's password, so if they are not receiving email from system, cannot just set the password or troubleshoot if email is being sent (system audit capability).

I like the fact there are multiple platforms to view the program. I can easily check to see when my next shift is from many places. And my supervisor can schedule me and I can schedule myself. It's easily user definable.

The filters and views don't save. I have to re-filter every time I open the program. I wish the color scheme could be changed. We have a green/red colorblind person who has trouble reading sometimes.

I like the ability to schedule people.

Very hard to log into. 80% of our volunteers have failed.

Many screens do not take you back to where you were but make you start over for example you are in persons file and add a team membership you have to find that person again to get back ti him.

The emails are screwed up if they are opened on Outlook.

The availability screen is not by hours.

The settings screen is much to complicated. Should be broken down in more identifiable categories and I have no idea what many of the questions mean.

I like that staff within certain roles are able to trade shifts within Shiftboard without going through management.

The software can be a bit tedious to set up. Likewise if you bulk upload your shifts then removing or changing one of them can be difficult without changing the rest.

I love that I can go in and schedule my own hours and put up commits on the tradeboard if they cannot be honored. I also like that I can go into the tradeboard section and take commits if I want to work them at any time of day.

I do not like that it sometimes goes under maintenance and does not allow me or sometimes others to set hours or take commits for a long period of time. That is not convenient for business owners or independent contractors when they are trying to grow their invoicing and their businesses.

The members access to pick up open shifts is great. The ability to reach a large number of members with messages is good, the time off page is useful for sorting requests.

The individual members calendar interface is clumsy. Frequently iCal users do not get timely updates requiring changes in the schedule to be pushed out manually. This makes for extra work for our schedulers.

The quick and easy notification and access to those using it has made the scheduling process a much less cumbersome process.

Editing events and personnel working these events can be a little tricky at times. The learning curve for this was a little linger than anticipated.

Everything has always showed accurate to me. I let my team member know to always keep any eye on their shiftboard as it is in their own timezone and can help no call no shows.

I have agents that say they have some issues with seeing their shifts or the load time it takes when picking shifts.

I appreciate the different views that are available. I also like that the support team is willing to work with our organization to make the software better fit our needs.

There are a few small improvements that I would like to see, such as the ability to click on someone's name and it will take you to their profile and an easier way to switch a staff from one site to another.