Consensus - Avis

I love the ability to take control of the demo phase of a sales cycle early on. By sending out these demos in advance, our first calls with customers become a 2nd or 3rd engagement because they come ready with questions and thoughts on the demos!

I wish the live data/analytics were a little more robust.

I find Consensus to be a goodway of adding value within a sales cycle with certain customers that are either difficult to secure 1 to 1 time with, or that I don't yet have an extensive relationship build up with yet. Its also a very good way of further pre qualifying a customer before a more in depth demonstration.

The biggest challenge that i face with Consensus is engagement statistics. Now this can be broken down into several reasons, such as when i'm positioning a consensus demo in the sales cycle, the intro videos that i use, or even the customers that i'm targeting. None the less, if i can increase the engagement statistic i feel the tool will become essential.

It saves my time and leverages my efforts

There is nothing I would really change in the user experience

Better Customer Experience - Let customers see your product when they want to.
Efficiency and Time Savings - Use the live demo for only the most important problems.
Personalized Follow Up - Answer critical questions before the next meeting.
Trackable Engagement - Track views, understand priorities, and discover new stakeholders.
Selling While You Sleep - Continue engagement with your company between calls.

Content Management is a challenge without a dedicated resource to keep content up to date, organized, and unified.

We were able to quickly get up and running with the solution and had our first demos sent to prospects within a couple days. We've received multiple compliments from recipients of our demos that they "like the way that was presented." The ability to see if the recipients are watching and sharing your demo is great!

The user interface is not all that intuitive, but not too bad once you figure it out.

Keeping prospects warm in between meetings is mission critical. Consensus' platform allows me to create custom content that is delivered in a seamless, low-pressure environment.

Nothing! There products are very user friendly. Bonus points - Most of my deals that close won are directly coorelated to champions who opened my Consensus videos multiple times throughout the sales cycle

The videos can be easily embedded into emails and help identify interested prospects and keep the customer engaged.

Puts your competitors at an unfair disadvantage.

That my prospect could engage with my content without having to send a boring PDF

I wish I could customize the thumbnail button more

Easy to learn, easy to use. I can get a ton of information out to my Prospects showing them details for each of our different systems. It would be nearly impossible to transfer this much info as quickly using a standard personalized email format. Also, the analytical tools in Consensus allow my team leadership to track the effectiveness of my Consensus usage.

No cons to speak of. It is a great tool to have for my daily tasks.

I think the best thing about Consensus is the fact that I can integrate it with Gmail and easily find what I need to share with my customers. The integration is great!

I think customizing Demo Titles while in the integration was a bit harder than I expected. However, it was not the most difficult thing to figure out.

Customization of content and tracking lead engagement

Needs additional support for email marketing in bulk, using Marketo

I like the ease of use and visibility into what my prospects/customers are looking into

I do not like how we can not group together videos to make a folder or an easier way to share a group of video assets for a specific project.

It is very easy to use. Very helpful with sharing literature to offices that I am not able to schedule a meeting with

I have not ran into any recent issues with Consensus.

I like that Consensus allows me to cast a broader net without draining my time, it helps me win fast or lose fast, and it enables me to find new contacts at prospect accounts without directly asking for them. The demos are easy to share and my prospects have had good feedback about them. I'm able to dive deeper on calls, spending more time on specific pain points and how our solution solves for those pain points, without taking as much time from my prospects as I would if we did a demo live.

The only downside to Consensus is that you are not doing a live demo and hearing your prospects' questions in real time. However, you can adjust your process to follow up quickly after the alert that they viewed the demo to engage and answer questions that may have come up. I also always coordinate a follow up call before I send the Consensus links so I know we have time on the calendar to dig in deeper to the solution and how it can solve their specific pain points .

It has been so powerful within our Sales Org to be able to provide our buyers with the right information at the right time. Consensus is helping us to qualify (in/ out) more quickly, leading to a faster sales cycle. The integration with Gmail is working spotlessly and it was incredibly easy to learn and use Consensus (took about 20 minutes to understand and get used to it).

Nothing I can think of, other than a couple of permissioning issues which are coming up because of the way our org has set Consensus up.

Send personalised demos and videos in minutes.

Nothing worth noting regarding anything i dislike.

I like how easy it is to send demos to my clients and track what's most important to clients by following where they rewind, etc.

I do not have anything that I like the least. I use the gmail integration, its simple to use.

The functionality and the usability, it is a very easy product to use

Nothing - there is nothing i dislike about the product

How easy it is to create demos for clients and the reporting that comes with it

not having the ability to create multiple demos for the same prospect without having to retype their info in

Consensus allows us to send personalize demos to clients to gauge interest ahead of our client calls.

It can be time consuming to create all the content needed to send to clients.

The Consensus platform makes my life as a Sales Engineer so much easier. Any customer call I've had where they've watched the DemoBoard, I get to see the Demolytics in advance, the customer may have shared the demo to more people, we get the viewing statistics, but the best thing, they come to the call with me with specific questions, not wanting a demo. This speeds up the sales cycle so much.Additionally, the team at Consensus are amazing! Our Customer Success rep, [sensitive content hidden], is always available and always extremely helpful.

There is nothing to dislike. We have submitted a number of feature enhancements which are all in progress.

Consensus allows you to provide great insights into software and to quickly and efficiently demonstrate this to customers.

Nothing to not like, I don't struggle to use it at all.